Westlake House Care Home

Pondtail Road,


West Sussex,

RH12 5EZ

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Care enquiries

01403 618 351

New care enquiry phone lines are open 8am - 8pm
All other calls 01403 270 773

Westlake House Care Home in Horsham

Westlake House is a friendly and inviting residential care home, offering 24-hour nursing and residential care for older people in need of support. Alongside this, we offer respite care and short breaks, which can now be pre-booked up to a year in advance. Our person-centred approach to care is provided by professionals who are committed to making the home an exceptional place to live and enable all residents to enjoy an improved quality of life.

Westlake House had a major refurbishment in 2017 and its new appearance was carefully designed with the people we care for in mind. The home now has en-suite, fully furnished bedrooms that can be personalised, beautiful lounge areas with views of our gardens, as well as elegant and spacious dining rooms.

Our high quality facilities and standards of care are reflected across all aspects of life within the home; our team of chefs are passionate about producing nutritious meals that are appetising and varied. Meanwhile, our activities coordinators work hard to create exciting social programmes that appeal to residents' own interests.

We welcome guests at any time, so why not arrange a visit and experience West Lake for yourself?

Types of care

We always aim to deliver bespoke care to those who live at our home. We tailor our services to meet the unique requirements of each person and in a way that celebrates their individuality, whilst also helping residents to maintain as much independence as possible and treating them with dignity at all times.

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Nursing Care

Residential Care

Respite / Short Stay


  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon


  • Activity room
  • Conservatory
  • Internet access/wifi
  • Laundry


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Lift


  • Double rooms
  • Electric profiling bed
  • En-suite toilet
  • En-suite toilet plus bath/shower

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Felicity Motcho

General Manager

Hi, my name is Felicity and I am the General Manager here at Westlake. Welcome to our website!

I have over 20 years’ experience in the care and housing sector and I am passionate about leading care and housing within the industry. I take pride in all I have implemented and achieved during my career.

I believe in an open door policy with everyone here at our home, so do feel free to ask any questions you may have. I am more than happy to help!

I hope that you’ll find Westlake House is ideally suited to meet your needs both now and in the future.

Get in touch Meet my team

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Westlake House Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care & facilities’

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Westlake House Care Home

CQC Overall rating


09 July 2019

See the report

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What is the nature of your enquiry

01403 618 351Care Enquiries
01403 270 773 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01403 618 351

All other calls

01403 270 773

Send us an email

Use our online form

Useful downloads

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