Westlake House Care Home

Pondtail Road,

Horsham,

West Sussex,

RH12 5EZ

Map View

Care enquiries

01403 618 351

New care enquiry phone lines are open 8am - 8pm

All other calls 01403 270 773

Westlake House Care Home in Horsham

Westlake House is a friendly and inviting residential care home, offering 24-hour nursing and residential care for older people in need of support. Alongside this, we offer respite care and short breaks, which can now be pre-booked up to a year in advance. Our person-centred approach to care is provided by professionals who are committed to making the home an exceptional place to live and enable all residents to enjoy an improved quality of life.

Westlake House had a major refurbishment in 2017 and its new appearance was carefully designed with the people we care for in mind. The home now has en-suite, fully furnished bedrooms that can be personalised, beautiful lounge areas with views of our gardens, as well as elegant and spacious dining rooms.

Our high quality facilities and standards of care are reflected across all aspects of life within the home; our team of chefs are passionate about producing nutritious meals that are appetising and varied. Meanwhile, our activities coordinators work hard to create exciting social programmes that appeal to residents' own interests.

We welcome guests at any time, so why not arrange a visit and experience West Lake for yourself?

Latest News

We are delighted to announce that we have introduced a Magic Table into our home, an interactive light projector, designed to support residents living with dementia. Please click here for more information.

Staff at Westlake House are celebrating after our home performed strongly in Your Care Rating 2017/18, a nationwide survey of care home residents, family members and friends. The results show that we were given an overall score of 905 out of 1,000 by family and friends. You can read the report here.

Types of care

We always aim to deliver bespoke care to those who live at our home. We tailor our services to meet the unique requirements of each person and in a way that celebrates their individuality, whilst also helping residents to maintain as much independence as possible and treating them with dignity at all times.

Residential Care

Respite / Short Stay

Facilities

Wi-fi available
En-suite rooms
Step-free access
Hairdressing salon

On-site

Activity room
Conservatory
Internet access/wifi
Laundry

Accessibility

Disabled bathroom
Disabled WC/facilities
Disabled parking
Lift

Accommodation

Double rooms
Electric profiling bed
En-suite toilet
En-suite toilet plus bath/shower

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Felicity Motcho

General Manager

Hi, my name is Felicity and I am the General Manager here at Westlake. Welcome to our website!

I have over 20 years’ experience in the care and housing sector and I am passionate about leading care and housing within the industry. I take pride in all I have implemented and achieved during my career.

I believe in an open door policy with everyone here at our home, so do feel free to ask any questions you may have. I am more than happy to help!

I hope that you’ll find Westlake House is ideally suited to meet your needs both now and in the future.

Get in touch Meet my team

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

Find out more

Westlake House Barchester Healthcare

Email us

What is the nature of your enquiry

01403 618 351Care Enquiries

01403 270 773 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01403 618 351

All other calls

01403 270 773

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.