West Oak Care Home

Murray Road,

Wokingham,

Berkshire,

RG41 2TA

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Care enquiries 01189 145 483

New care enquiry phone lines are open 8am - 8pm

All other calls 01189 795 100

West Oak Care Home in Wokingham

West Oak is a purpose-built home with gardens in a quiet residential area in the market town of Wokingham, Berkshire, set within a quiet housing estate, close to Wokingham town centre. It is nearby to Wokingham train station, and the 190 bus route to Reading. The M4 and M3 motorways are also very easy to access. Wokingham town centre and a small park are a short walk away from the home.

West Oak provides 24-hour nursing care for older people, including people living with dementia, who are supported in a dedicated Memory Lane Community. The purpose-built home is set in pleasant gardens, winning Barchester in Bloom’s internal competition in 2014 for its sensory garden.

West Oak has an inclusive, family atmosphere. We welcome visitors to the home and residents are encouraged to invite their relatives to join them at any time. We are always here to help.

Latest News

Staff at West Oak are celebrating after our home performed strongly in Your Care Rating 2017/18, a nationwide survey of care home residents, family members and friends. The results show that we were given an overall score of 877 out of 1,000 by family and friends. You can read the report here.

Types of care

Here at West Oak, we achieved a 'Good' rating in all four categories in our latest CQC inspection, which reflects the quality of care and commitment of our staff, many of whom have been working in the home for over ten years. When you walk around our units, you can't miss the smiling faces and laughter from residents and staff. Our team are naturally caring and work to provide residents with the highest standard of person-centered care. We believe that all residents are individuals, with their own personalities and lifestyles, and see our role as enabling them to maintain their decision-making and independence at all times, and give people the confidence to keep living their own lives with the opportunity to explore new experiences and relive old ones.

Dementia Care

Respite / Short Stay

Facilities

Wi-fi available
En-suite rooms
Pet-friendly
Step-free access

On-site

Access to kitchen facilities
Conservatory
Internet access/wifi
Laundry

Accessibility

Disabled bathroom
Disabled WC/facilities
Disabled parking
Disability awareness/equality training

Accommodation

Double rooms
Electric profiling bed
En-suite toilet
En-suite toilet plus bath/shower

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Geoffrey Honour

General Manager

Hi, my name is Geoffrey, and I am the General Manager here at West Oak Care Home.

I have personally worked in the care sector for over twenty years, initially starting in the mental health & learning disability field, managing & commissioning homes throughout Berkshire & Wiltshire. I then moved on to elderly care in the role of Training Manager, and progressed to running sixty-six bed units in Oxford, Hampshire & Berkshire.

I love working with a very professional team of Nurses, Carers & ancillary staff, who take great pride in their work. It is my goal to ensure that we are delivering a high standard of person-centred care to those we support. Austen House has strong links with the community, which enables residents to not only to engage in, but also be active in local projects.

Get in touch Meet my team

Doina Hirta

Deputy Manager

Doina has been part of the West Oak Family for many years. As Deputy Manager, Doina draws on her experience as RGN and Head of Unit here at West Oak to ensure the smooth running of the home.

Doina feels, like many others here, that West Oak is an extension of her own family and that every single one of us is trying to make a difference to the lives of the people who live here. We appreciate that, sometimes, it’s the smallest thing that makes the biggest difference.

Alice Perez

Head of Unit for Cedars

Alice joined the West Oak family in March as the Head of Unit for Cedars. Alice is an RGN with many years of experience in the care home industry.

Alice is passionate about the residents and she ensures that they receive the highest possible standard of care so that they can live their lives to the fullest.

Catia Pereira

Head of Unit for Elms

Catia is the Head of Unit for Elms, our Memory Lane unit. She has been at West Oak for over five years and says she really enjoys working here because of the family-friendly atmosphere.

One of her fondest memories is when a resident told her that he could not remember her name but he recognised her smile - it made her day and it sticks fondly in her memory.

Olena Frovola

Administrator

Olena is responsible for the administrative aspects of running the home. Olena joined the home in August 2011, and has proved herself to be a dedicated and caring member of staff. She welcomes visitors to the home, and is always happy to help residents and their families.

Dawn Davis & Helen Fagan

Activities Coordinators

Dawn and Helen are at the centre of all the activities here at West Oak. They provide an interesting and varied activities schedule and ensure that there is something for everyone. They are passionate about the importance of activities and will go that extra mile just for a smile or a raised eyebrow, whether it's one-to-one time or a group session, inside or out, fun is had by all.

Gill Fry

Administrative Assistant

Supports Olena in the administration office. Gill has worked at West Oak since March 2007. She is a really caring individual and always pays attention to detail. Gill always does her best to help in any way that she can.

Natasha Laver

Head Chef

Natasha is very experienced in catering for varied diets within a care home setting. She is passionate about creating wholesome and tasty dishes to tempt the palate. In her spare time, Natasha enjoys spending time on her allotment growing fruit and vegetables.

Ben Long

Maintenance Manager

Ben has a wealth of knowledge and experience and will go that extra mile to ensure that residents are safe, secure and happy. This year, Ben has been nominated for a National Care Award and has recently become a father to a beautiful little girl.

Daniel Borusowski

Head Housekeeper

Dan has worked in various roles at West Oak since 2005, and is now the Head Housekeeper. He takes great pride in his work, and goes to great lengths to ensure that the home is clean and welcoming for residents and their visitors. Dan loves to help people, and often goes out of his way to do that 'little something' to brighten someone's day.

Life at West Oak Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & events

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilties

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more

West Oak Barchester Healthcare

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What is the nature of your enquiry

01189 145 483Care Enquiries

01189 795 100 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01189 145 483

All other calls

01189 795 100

Send us an email

Use our online form

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