Virtual Tour

Following significant investment, Austen House has a brand new look! The appearance of our home has been carefully designed with the people we care for in mind, including our Memory Lane Community for people living with dementia. Our bright new reception area is the perfect spot for socialising or taking part in one of our many daily activities. Our beautiful new dining room is a wonderful place to enjoy a three-course home-made lunch and our new bedrooms are comfortable and tastefully decorated. Why not take a look at our virtual tour to see our brand new look? Or alternatively, pop in to our home to see for yourself!

Austen House Care Home in Reading

Austen House is a purpose built residential care home in Reading, set in a semi-rural location and within easy reach of Wokingham and London. Our staff at Austen House are dedicated to meeting residents’ personal needs and our nurses are on duty 24-hours a day to provide top quality elderly care.

Staff on Austen House’s specialised Memory Lane Community (for people living with dementia) have been awarded certificates by the Alzheimer's Society for passing a course that helped with enhancing their understanding of dementia. It involves improved insight into dementia and Alzheimer’s disease, and learning that feelings matter most.

Austen House welcomes enquiries and is pleased to show people – whether they're looking for advice or support – around if they would like to drop in to investigate for themselves.

Life at Austen House Care Home

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

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Food & Nutrition

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Activities & events

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Care & Facilties

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Our team

Our staff at Austen House are committed to providing the highest standards of care and ensuring that every resident is happy and comfortable within their home environment. We understand that each person who moves into our home is unique and every effort is made by our team of trained staff to provide person-centred care to our residents, along with support to family members should they need it.

We actively encourage residents to personalise their rooms with photographs, pictures and other items of importance and our maintenance team are more than happy to help ensure that bedrooms are furnished to individual requirements.

Our dedicated team of Activities staff will spend time with each resident when they first move in to find out about interests and hobbies and provide a wide range of group and one-to-one activities, with something for everyone to enjoy.

Austen House Care Home in Reading

Geoffrey Honour

Acting General Manager

Hi, my name is Geoffrey, and I am the Acting General Manager here at Austen House Care Home.

I have personally worked in the care sector for over twenty years, initially starting in the mental health & learning disability field, managing & commissioning homes throughout Berkshire & Wiltshire. I then moved on to elderly care in the role of Training Manager, and progressed to running sixty six bed units in Oxford, Hampshire & Berkshire.

I love working with a very professional team of Nurses, Carers & ancillary staff, who take great pride in their work. It is my goal to ensure that we are delivery a high standard of person-centred care to those we support. Austen House has strong links with the community, which enables residents to not only to engage in, but also be active in local projects.

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Our care

At Austen House, our qualified Nurses and Carers achieve job satisfaction through making a difference each and every day to residents' lives.

In our Memory Lane communities of Thames, Bourne and Loddon, we care for individuals living with dementia, and in our Kennet unit, we provide nursing care for individuals with a wider range of nursing needs.

Prior to moving into our home, a full assessment of individual needs will be undertaken to ensure that the care services we provide are person-centred. Care needs are reviewed each month - or upon any change in need - and we encourage the involvement of loved ones in this and indeed all aspects of the care we provide.

In our last Care Quality Commission inspection, Austen House was rated as 'Good' for 'Caring', with residents telling inspectors that, "the staff have big hearts."

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Amazing Food

Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition

Facilities

  • Wi-fi available
  • Sky TV
  • En-suite rooms
  • Pet-friendly

On-site

  • Activity room
  • Bar/café
  • Flexible mealtimes
  • Internet access/wifi

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
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What people say about us

Requires improvement

16 October 2018

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01189 145 484

New care enquiry phone lines are open 8am - 8pm

All other calls 01189 266 100

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