Austen House Care Home

Kilnsea Drive

Lower Earley



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Care enquiries

01189 145 484

New care enquiry phone lines are open 8am - 8pm
All other calls 01189 266 100

Austen House Care Home in Reading

Austen House is a purpose built residential care home in Reading, set in a semi-rural location and within easy reach of Wokingham and London. Our staff at Austen House are dedicated to meeting residents’ personal needs and our nurses are on duty 24-hours a day to provide top quality elderly care.

Staff on Austen House’s specialised Memory Lane Community (for people living with dementia) have been awarded certificates by the Alzheimer's Society for passing a course that helped with enhancing their understanding of dementia. It involves improved insight into dementia and Alzheimer’s disease, and learning that feelings matter most.

Austen House welcomes enquiries and is pleased to show people – whether they're looking for advice or support – around if they would like to drop in to investigate for themselves.

Types of care

At Austen House, our qualified Nurses and Carers achieve job satisfaction through making a difference each and every day to residents' lives.

In our Memory Lane communities of Thames, Bourne and Loddon, we care for individuals living with dementia, and in our Kennet unit, we provide nursing care for individuals with a wider range of nursing needs.

Prior to moving into our home, a full assessment of individual needs will be undertaken to ensure that the care services we provide are person-centred. Care needs are reviewed each month - or upon any change in need - and we encourage the involvement of loved ones in this and indeed all aspects of the care we provide.

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Nursing care

Dementia care

Respite / Short stay

Services for under 65


  • Wi-fi available
  • Sky TV
  • En-suite rooms
  • Pet-friendly


  • Activity classes
  • Activity room
  • Bar/café
  • Day trips


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Natsayi Dunira

Natsayi Dunira

General Manager

Hi, my name is Natsayi, and I am the General Manager here at Austen House. Welcome to our website!

My mother says I was born a nurse; I have never known anything as fulfilling as being a nurse. I qualified in the year 2000, and I have successfully managed nursing homes since 2002.

It was my father’s experiences with strokes, depression, dementia, prostate cancer and diabetes that finally affirmed my commitment to maximize the potential of not just myself, but those around me as well. Be it my son who is autistic, my residents or my staff. I believe every human being has the potential to blossom when loved and nurtured.

I am passionate about maximising the potentiaI of those living with dementia. I chose Dementia Studies at Bradford University, which involved learning about Quantum Reflex Integration, music therapy, Gut & Psychology Syndrome, and I am currently studying Sensory Enrichment Therapy.

Together with my fabulous team of like-minded individuals, I am dedicated to ensuring that our community here at Austen House experiences the very best of what life has to offer.

"When what hear and what you see don’t match, trust your eyes." - Dale Renton.

Get in touch Meet my team

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Austen House Care Home

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events


Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilities

Care & facilities’

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

Austen House Care Home

CQC Overall rating


14 November 2019

See the report