Austen House Care Home

Kilnsea Drive, Lower Earley, Reading, RG6 3UJ  Map View

Austen House Care Home in Reading

Austen House is a purpose built Nursing Home in Reading, set in a semi-rural location and within easy reach of Wokingham and London. Our staff at Austen House are dedicated to meeting all our residents’ needs. Our nurses are on duty 24-hours a day to provide top quality care.

We boast an established, well run nursing floor with dedicated, experienced nurses 24 hours a day on each of our nursing and residential units.

Dementia Care

'Memory Lane' utilises a careful blend of skills and techniques developed by leading experts in the field of dementia care, incorporating person-centred design in its use of colour and cues to help individuals navigate through the home, whilst thoughtful interior design features, such us adapted crockery and tableware assists with reminiscence. Communities are broken up into separate units with a family feel so people can feel safe and comfortable. Care is focused on independence, dignity and choice, with a person-centred approach. Staffing levels reflect the needs of residents, and people living with dementia are offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood.

Austen House welcomes enquiries from anyone and staff are always pleased to show everyone or offer helpful advice and support, should you need it.

Austen House now has a dedicated visiting suite for anyone to come and visit their friends and family members in safety, privacy and comfort.

Please make contact and we would be thrilled to assist you with your enquiry

Life at our homes booklet

Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
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Types of care

At Austen House, our qualified Nurses and Carers achieve job satisfaction through making a difference each and every day to residents' lives.

In our Memory Lane communities of Thames, Bourne and Loddon, we care for individuals living with dementia, and in our Kennet unit, we provide nursing care for individuals with a wider range of nursing needs.

Prior to moving into our home, a full assessment of individual needs will be undertaken to ensure that the care services we provide are person-centred. Care needs are reviewed each month - or upon any change in need - and we encourage the involvement of loved ones in this and indeed all aspects of the care we provide.

Learn more about Austen House Care Home

Nursing care

Dementia care

Respite / Short stay

Services for under 65

Enriching the lives of people living with dementia

Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.

Discover more about our events and activities

A-Z Directory of Demential Care

Read our brochure 'A-Z Directory of Demential Care' for more information on our support.

Discover more about our dementia care

Facilities

  • Wi-fi available
  • Sky TV
  • En-suite rooms
  • Step-free access

On-site

  • Activity classes
  • Activity room
  • Bar/café
  • Day trips

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Seva Hashimova

General Manager

Hello, my name is Seva and I am the General Manager here at Austen House. Welcome to our website! 

My experience in the care industry has been primarily local to Berkshire and surrounding areas, and I have adored working in healthcare every second for the past twenty years. 

I studied my master’s degree in chemistry and nursing, and my dual degrees have allowed for me to utilise my abilities of the clinical and teaching, to successfully deliver CQC accredited “outstanding” care and quality throughout my career as a care home manager, a goal I am certain to attain and maintain for Austen House in the coming future. 

This combination of clinical and teaching allows for me to ensure that the upmost of person centred care is delivered to our residents, whilst also being able to lead and teach my team in implementing these high standards that I hold dear. 

Having joined the team at Austen House I am eager to work with my team to deliver outstanding standards of care. 

I am looking forward to welcoming you to our home. 

Get in touch Meet my team
Our staff are like family

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
Barchester's Charitable Foundation helping

Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Austen House Care Home

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

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Care & Facilities

Care and Facilities

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

Austen House Care Home

CQC Overall rating

Requires improvement

04 October 2022

See the report

Our response to our latest inspection

In our recent CQC inspection, we received 2 'Good' ratings for Caring and Responsive and have a clear action plan to make improvements in the areas needed which you can view below. A number of changes have already been actioned and positive improvements have been made.

View our response
Caring Good
Responsive Good
Well-led Requires improvement
Safe Requires improvement
Effective Requires improvement