Following significant investment, Austen House has a brand new look! The appearance of our home has been carefully designed with the people we care for in mind. Our bright new reception area is the perfect spot for socialising or taking part in one of our many daily activities. Our beautiful new dining room is a wonderful place to enjoy a three-course home-made lunch and our new bedrooms are comfortable and tastefully decorated. Why not take a look at our virtual tour to see our brand new look? Or alternatively, pop in to our home to see for yourself!

Austen House is a purpose-built care home in Reading set in a semi-rural location on the outskirts of the town, and gets the best of both worlds – there are plenty of local amenities, but it is within easy reach of Reading, Wokingham and London.

Staff are very much focused on residents’ personal needs at Austen House, where nurses are on duty 24-hours a day to provide top quality elderly care.

Staff at Austen House’s specialised Memory Lane Community (for people living with dementia) have been awarded certificates by the Alzheimer's Society for passing a course aimed at enhancing their understanding of dementia. It involves improved insight into dementia and Alzheimer’s disease, and learning that feelings matter most – what the individual is feeling at any given moment in time is the most important thing.

Austen House welcomes enquiries and is pleased to show people who want advice or support around if they would like to drop in to investigate for themselves.

Life at Austen House Care Home

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

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Our team

Our staff at Austen House are committed to providing the highest standards of care and ensuring that every resident is happy and comfortable within their home environment. We understand that each person who moves into our home is unique and every effort is made by our team of trained staff to provide person-centred care to our residents, along with support to family members should they need it.

We actively encourage residents to personalise their rooms with photographs, pictures and other items of importance and our maintenance team are more than happy to help ensure that bedrooms are furnished to individual requirements.

Our dedicated team of Activities staff will spend time with each resident when they first move in to find out about interests and hobbies and provide a wide range of group and one-to-one activities, with something for everyone to enjoy.

Care Homes in Reading | Austen House

Leah Marsh

Operations Manager acting as General Manager

Leah is currently providing interim management support to Austen House and joins the home with over 20 years of social care experience, including the management of nursing and residential care homes.

Leah holds a Level 5 Diploma in Leadership in Health & Social Care and post graduate qualifications in Leadership and Management.

Passionate about developing person-centred approaches to care, Leah operates an open door at Austen House and welcomes feedback from residents, their families and friends. She is keen to understand what the home does well and learn what could be done better to further improve the quality of care provided.

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Our care

At Austen House, our qualified Nurses and Carers achieve job satisfaction through making a difference each and every day to residents' lives.

In our Memory Lane communities of Thames, Bourne and Loddon, we care for individuals living with dementia, and in our Kennet unit, we provide nursing care for individuals with a wider range of nursing needs.

Prior to moving into our home, a full assessment of individual needs will be undertaken to ensure that the care services we provide are person-centred. Care needs are reviewed each month - or upon any change in need - and we encourage the involvement of loved ones in this and indeed all aspects of the care we provide.

In our last Care Quality Commission inspection, Austen House was rated as 'Good' for 'Caring', with residents telling inspectors that, "the staff have big hearts."

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Nothing short of great food is prepared and served in our homes

Our approach to food and nutrition

Facilities

  • Wi-fi available
  • Sky TV
  • En-suite rooms
  • Pet-friendly

On-site

  • Activity room
  • Bar/café
  • Flexible mealtimes
  • Internet access/wifi

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
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What people say about us

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04 December 2015

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01189 145 484

All other calls 01189 266 100

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Kilnsea Drive Lower Earley Reading RG6 3UJ Get directions
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