Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Care homes and elderly care from Barchester Healthcare

Rozina Ali

General Manager

Hi, my name is Rozina, and I am the General Manager here at Austen House. Welcome to our website!

I am a Registered Nurse by profession and possess a Bachelor's degree in Sociology, Economics and Education, and completed an MSc in Social Policy and Management with the London School of Economics. I have also have various certified qualifications at Level 5 and 6 on clinical subjects, such as Dementia Care, Tissue Viability, Nursing, Management and Mentorship.

I have been working in in the care home sector for over 15 years, with 10 of them being in the capacity of care and operational management. I am a passionate nurse and a leader and I am keen to deliver excellent care to residents through a well-supported, skilled and knowledgeable team.

I like to keep my knowledge and skills up-to-date, as well as my team's, so that we are fully aware of legislative and clinical growth and development in the health sector, and so that the delivery of care is in line with current regulations and standards.

Care homes and elderly care from Barchester Healthcare

Deborah Tucker

Clinical Deputy Manager

Deborah's experience prior to working at Austen House was as a part of a multi-disciplinary healthcare team, with management responsibility for a large district nursing team.

Deborah has a wealth of experience in the management of long-term health conditions, palliative care and the evaluation of health care and service provision to patients with a variety of medical conditions.

Since joining Austen House, Deborah has further supported the clinical team at the home with her knowledge and practical experience in all aspects of care delivery, including wound care, diabetes care, medication management and wider staff development.

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Care homes and elderly care from Barchester Healthcare

Maureen Catlyn

Head of Unit - Kennet & Thames

Maureen initially started working in the healthcare industry in 1996 as a carer, but with a desire to further her career, undertook an NVQ Level 3 in Elderly Care and then higher education in Health Studies, Psychology and Integrated Science. Maureen then went on to complete her Nursing Programme in 2006, gaining experience working on surgical, orthopaedics, rehabilitation and elderly hospital wards in addition to district nursing.

For 5 years Maureen, worked within a busy nursing home, gaining a greater insight into patient care and practicing a holistic and person-centred approach.

Maureen joined Austen House as Head of Unit in 2016 and describes the home as "warm, friendly and caring" and states that she would, without a doubt, recommend the home to her own friends and family.

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Care homes and elderly care from Barchester Healthcare

Jane Hale

Head of Loddon Unit

Jane initially started working in the healthcare industry as a carer in 1998 and then went on to complete her nurse training in 2004.

Jane has experience in elderly care; she worked as a community staff nurse in a GP practice and gained further experience in nursing and residential homes before coming to Austen House in 2003.

Jane is passionate about ensuring that the elderly can live a happy life in a home where they feel safe, secure and well looked after, such as Austen House.

Her experience extends to palliative care, dementia care and tissue viability.

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Care homes and elderly care from Barchester Healthcare

Michal Wilczynski

Administrator

Michal is the Administrator at Austen House and is responsible for the smooth running of the administration and financial systems within the home.

Care homes and elderly care from Barchester Healthcare

Jo Swerling

Customer Relationship Manager

I joined Barchester Healthcare in August having previously worked for a couple of other care providers. My role is to support the Team in this beautiful home with events, activities, relationship building with families, residents and the local community. I am passionate about care and I’m a real people person. In my spare time I love to fundraise and recently Trekked the Great Wall of China! I love to socialise with friends and family.

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Care homes and elderly care from Barchester Healthcare

Wendy Riache

Administrative Assistant

Wendy provides clerical and administrative support to the Administrator and General Manager. She meets and greets all visitors to Austen House, both on the telephone and face-to-face.

Care homes and elderly care from Barchester Healthcare

Sunita Biyani & Teresa Humphreys

Activities Coordinators

Sunita (left) and Teresa (right) are at the centre of the all the activities here in Austen House. They work together and have a great team of staff who provide a wide range of interesting activities for those we support.

We have a programme of weekly activities that includes musical entertainment, beauty therapies, baking, flower arranging, movement to music, arts and crafts and one-to-one sessions. and ensure that there is something for everyone.

We host one big event every month and invite loved ones and people from our community to attend. We are passionate about the importance of activities and will go that extra mile to put a smile on residents' faces. 

 

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Care homes and elderly care from Barchester Healthcare

Ainsworth Brown

Head Chef

Ainsworth started working in the hospitality industry in 2004 as a second chef at a different care home. He gained further experience as a Chef De Partie, preparing various English, Asian and French authentic dishes, before being promoted to Head Chef.

Ainsworth started at Austen House in 2015 and has gained experience in elderly care and understands about the nutritional welfare of those we support, catering for varying diets, including vegan, diabetic, celiac and authentic cultural cuisines.

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Care homes and elderly care from Barchester Healthcare

Elliot Smallbone

Head of Maintenance

Elliot is responsible for ensuring that every aspect of health and safety has been observed, that everything is working and that Austen House remains a well-maintained home away from home.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01189 145 484

New care enquiry phone lines are open 8am - 8pm

All other calls 01189 266 100

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Kilnsea Drive Lower Earley Reading RG6 3UJ Get directions
62