Meet the Austen House Care Home Team

Hello,

I am thrilled to introduce myself as the new Clinical Deputy Manager at Austen House. My name is Zulekha Omar, and I am truly honoured to be joining such a dedicated and passionate team.

My primary goal in this role is to support each of you in delivering the highest quality of care to our residents. I firmly believe in the power of collaboration and support in achieving extraordinary results. I am committed to creating an atmosphere where each team member feels empowered to contribute their unique skills and ideas.

I am excited to be a part of this team and am confident that together, we will achieve great things. Let us work together to continue providing exceptional care to our patients and making a positive impact in their lives.

I look forward to getting to know each of you and working together to make Austen House a place of excellence.

Hello, my name is Prathistha and I have joined the nursing team at Austen House, I moved from the Nepal to qualify as a nurse and really enjoying getting to know and caring for our residents 

I'm Lind, and I have been a part of the team since 2015. I am very passionate about my role at Austen House and love spending time with the residents and getting to know their relatives. During my time at Austen House, I have developed my skills and completed the Level 2 Accounting course.

I am always around to help and happy to assist wherever possible.

Ainsworth started working in the hospitality industry in 2004 as a second chef at a different care home. He gained further experience as a Chef De Partie, preparing various English, Asian and French authentic dishes, before being promoted to Head Chef.

Ainsworth started at Austen House in 2015 and has gained experience in elderly care and understands about the nutritional welfare of those we support, catering for varying diets, including vegan, diabetic, celiac and authentic cultural cuisines.

Hello! My name is Mark. I have been part of the team since 2025.

I have a wealth of experience in facilities management and maintenance, as well as leadership. I bring a friendly ‘can-do’ attitude and a positive approach to my role as I assist in the upkeep and maintenance of Austen House, for residents, staff and visitors alike!

I look forward to meeting you all. 

Hello, I’m Gihan, and I am the Head of Housekeeping.

I have been working for Barchester since 2023 and am proud to lead my team of housekeepers and laundry assistants in ensuring the home is clean and looking beautiful.

I really enjoy working at Austen House alongside our residents and my team. 

Tulika has been part of the team here at Austen House since 2019 when she joined our activities team, moving to reception initially on a bank basis she is now with us every weekend and knows our residents and relatives very well 

Hello!  Meet some of our hostesses who are very passionate about the art of hosting and creating unforgettable experiences at Austen House.

I joined the team at Austen House in 2008 and passionate about fulfilling residents lives by getting to know each individual on a personal level and supporting them to continue enjoying their hobbies, I hold this very close to my heart 

These are just some of our amazing domestic team members here at Austen House. They do an excellent job keeping the home fresh and bright.

Hello, I'm Jo and work in the hairdressing Salon at Austen House, appointments are available two days a week and I'm very flexible over what time a residents would like, we all love a pamper and I also visit residents in their rooms if they prefer