Care and Facilities

Searching for the right care home is often a decision we don't consider until we need to and at Austen House we understand that for many this can be a difficult and often daunting prospect. From your initial enquiry our staff are on hand to provide support, advice and information and we welcome you to come and see the facilities we have on offer for yourself and meet with our team who are here to help.

At Austen House we have four community areas; three caring for the needs of individuals living with Dementia and one providing care for a wide range of other nursing needs. 

In 2016 significant capital investment has been made into our two ground floor communities, with Barchester's interior design team leading on the transformation of creative spaces designed to stimulate and encourage interaction whilst creating fresh and elegant communal rooms and bedrooms.

At Austen House, we boast our own purpose designed Hair Salon and a wealth of large and small communal areas, as well as our welcoming reception area which greets all visitors with fresh coffee and home made cakes. With no restriction to visiting, we encourage the active involvement of family and are happy to accommodate relatives and visitors joining their loved ones for meals and activities within the home.

Types of care

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

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Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

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Care and Services Provided

  • Stroke Care
  • Young Onset Dementia Care
  • Parkinson's Disease Care
  • Huntington's Disease Care
  • Services for under 65s

Care Duration

  • Accept direct referrals
  • Accept referrals from Local Authorities
  • Emergency placements
  • Respite and short stays
Make an enquiry
Amazing Support

Here to help you make the right decision about your care requirements

Download our helpful guides

Facilities at our home

  • Wi-fi available
  • Sky TV
  • En-suite rooms
  • Pet-friendly

On-site

  • Activity room
  • Bar/cafĂ©
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens
  • Night bite menu
  • Quiet lounge
  • Relatives meal with residents
  • Sensory garden
  • Special dietery requirements
  • TV lounge
  • Sky TV
  • Vegetable plot

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training
  • Lift
  • Lifting and handling equipment
  • Nearby amenities (church, mosque, synagogue, leisure centre, park, shops, etc.)
  • Step-free access
  • Wheelchair access within home
  • Near public transport links (bus, train, etc.)
  • Mini bus or other transport

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom
  • Thermostatic radiators
  • TV in bedroom

Extra services

  • Chiropody
  • Hair dressing salon
  • Newspapers/magazines
  • Physiotherapy
  • Place of worship, visiting faith leaders
  • Residents may retain their GP
  • Visiting support services (GP, dentist, optician, etc.)

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01189 145 484

New care enquiry phone lines are open 8am - 8pm

All other calls 01189 266 100

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Find us

Kilnsea Drive Lower Earley Reading RG6 3UJ Get directions
62