Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Geoffrey Honour

General Manager

Hi, my name is Geoffrey, and I am the General Manager here at West Oak Care Home.

I have personally worked in the care sector for over twenty years, initially starting in the mental health & learning disability field, managing & commissioning homes throughout Berkshire & Wiltshire. I then moved on to elderly care in the role of Training Manager, and progressed to running sixty-six bed units in Oxford, Hampshire & Berkshire.

I love working with a very professional team of Nurses, Carers & ancillary staff, who take great pride in their work. It is my goal to ensure that we are delivering a high standard of person-centred care to those we support. Austen House has strong links with the community, which enables residents to not only to engage in, but also be active in local projects.

Care homes and elderly care from Barchester Healthcare

Doina Hirta

Deputy Manager

Doina has been part of the West Oak Family for many years. As Deputy Manager, Doina draws on her experience as RGN and Head of Unit here at West Oak to ensure the smooth running of the home.

Doina feels, like many others here, that West Oak is an extension of her own family and that every single one of us is trying to make a difference to the lives of the people who live here. We appreciate that, sometimes, it’s the smallest thing that makes the biggest difference.

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Care homes and elderly care from Barchester Healthcare

Alice Perez

Head of Unit for Cedars

Alice joined the West Oak family in March as the Head of Unit for Cedars. Alice is an RGN with many years of experience in the care home industry.

Alice is passionate about the residents and she ensures that they receive the highest possible standard of care so that they can live their lives to the fullest.

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Care homes and elderly care from Barchester Healthcare

Catia Pereira

Head of Unit for Elms

Catia is the Head of Unit for Elms, our Memory Lane unit. She has been at West Oak for over five years and says she really enjoys working here because of the family-friendly atmosphere.

One of her fondest memories is when a resident told her that he could not remember her name but he recognised her smile - it made her day and it sticks fondly in her memory.

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Care homes and elderly care from Barchester Healthcare

Olena Frovola


Olena is responsible for the administrative aspects of running the home. Olena joined the home in August 2011, and has proved herself to be a dedicated and caring member of staff. She welcomes visitors to the home, and is always happy to help residents and their families.

Care homes and elderly care from Barchester Healthcare

Dawn Davis & Helen Fagan

Activities Coordinators

Dawn and Helen are at the centre of all the activities here at West Oak. They provide an interesting and varied activities schedule and ensure that there is something for everyone. They are passionate about the importance of activities and will go that extra mile just for a smile or a raised eyebrow, whether it's one-to-one time or a group session, inside or out, fun is had by all.

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Care homes and elderly care from Barchester Healthcare

Gill Fry

Administrative Assistant

Supports Olena in the administration office. Gill has worked at West Oak since March 2007. She is a really caring individual and always pays attention to detail. Gill always does her best to help in any way that she can.

Care homes and elderly care from Barchester Healthcare

Natasha Laver

Head Chef

Natasha is very experienced in catering for varied diets within a care home setting. She is passionate about creating wholesome and tasty dishes to tempt the palate. In her spare time, Natasha enjoys spending time on her allotment growing fruit and vegetables.

Care homes and elderly care from Barchester Healthcare

Ben Long

Maintenance Manager

Ben has a wealth of knowledge and experience and will go that extra mile to ensure that residents are safe, secure and happy. This year, Ben has been nominated for a National Care Award and has recently become a father to a beautiful little girl.

Care homes and elderly care from Barchester Healthcare

Daniel Borusowski

Head Housekeeper

Dan has worked in various roles at West Oak since 2005, and is now the Head Housekeeper. He takes great pride in his work, and goes to great lengths to ensure that the home is clean and welcoming for residents and their visitors. Dan loves to help people, and often goes out of his way to do that 'little something' to brighten someone's day.

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