What our families say

Barchester Vecta House Care Home Recommended on carehome.co.uk
We score 8.6/10

6 Reviews

Barchester Vecta House Care Home Recommended on carehome.co.ukLatest Your Care Rating report
Requires improvement

14 June 2017

View the reportView our response

"My experience as a concerned daughter has been good. My mother was treated with kindness, gentleness and affection. No once did I hear anything said or done that I would have felt uncomfortable with. I would recommend the home without question."

Penny G
carehome.co.uk rating: 4.58 out of 5

"My mum and dad have both been lucky enough to end their days at Barchester Vecta House Care Home. One after 18 months and the other after 3 years. Both have had the care I could only have wished for. I can't thank the staff enough for everything. If anyone has had any experience of Barchester Vecta House Care Home, I have. It's a very friendly home and they have put up with me every day for each amount of time. I can't thank them enough."

carehome.co.uk rating: 5 out of 5

"My husband has been at Vecta House since 2014. I am so grateful to all the staff and managers for the excellent care he receives, I have only ever seen dedicated, caring, respectful, understanding care given to all residents. The manager and his deputy are devoted to their patients- willingly drop everything to fill in to cover absenteeism with an occasional shortage of staff. They will not just use agency staff as they feel it's so important for both patients and relatives to feel there is always continuity of care. Familiar faces to care for so many severely troubled soles. They care for the families so much and involve us in the management of our relatives. I feel the latest quality commission report was damning and harsh and the overall loyalty and dedication of all the staff is undermined. Maybe there were a few things that needed change but to deflate such wonderful care is sad."

carehome.co.uk rating: 5 out of 5

"My mother was a redient at Vecta House from March 2014 until her death in November 2016. She was treated with dignity and utmost care at all times no matter how difficult her behaviour became because of her Alzheimer's Disease. I cannot praise the staff and management highly enough. I also received great support from everyone. Any problems were dealt with promptly and efficiently."

Louise K
carehome.co.uk rating: 4.83 out of 5

"Very pleased with the care given to my husband. He is always treated with dignity and the staff are wonderful. His room is pleasant but the en-suite could do with a facelift. The lounges are a bit tired looking too. The gardens are lovely. The food is plentiful and well presented. A good and varied menu too. He especially enjoys the puddings. He has been in two other care homes but Vecta is the only one he has seemed settled in. They manage him very well."

carehome.co.uk rating: 4.75 out of 5

"I cannot fault Vecta House. The staff are kind, compassionate, caring. Endless patience and understanding with all residents. The patients are clean, tidy, well fed and hydrated. The rooms too are clean, fresh, comfortable. Nothing is too much trouble for anyone. Problems are resolved quickly, sympathetically. Feel very happy with all aspects of care, especially with such completely challenging patients. Very well done."

Mike B
carehome.co.uk rating: 4.92 out of 5

"Vecta House provides stimulating care in wonderful surroundings. Staff are excellent, food excellent. Residents can walk between three wings and enjoy the delightful gardens. They also have a full nursing service for residents nearing the end of their journey."

Pam M
carehome.co.uk rating: 5 out of 5

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