"I rate the home as good to excellent in all categories. I visit my wife, who has severe Alzheimer's almost daily and have done so for over four years. The management and staff are always caring, approachable, friendly and courteous. Any concerns I have are dealt with quickly and efficiently. I fully understand the difficulties but have noted on some visits, particularly at weekends and bank holidays, there have been an apparent shortage of staff and like most care establishments, agency staff have to be employed, who, whilst caring, put more pressure on the permanent staff on duty and do not know fully the requirements of the residents. Living on my own at 80 years of age, my visits to my wife and the home have become a great help to me, as I socialise with the staff and some of the residents, who I have known for much of my life."
carehome.co.uk rating: 4.33 out of 5