Reviews for Sutton Grange Care Home

"A very caring environment. The staff meet all needs and make the Resident comfortable and relaxed."

"Our mum is in here to rehabilitate after a rare illness the staff and the home are wonderful. We can't recommend enough. They can't do enough for you its warm and welcoming feeling very homely. They have a little therapy dog plenty of activities and interaction with staff and residents is super."

"Mum was admitted to Sutton Grange in May following a 10 week stay in hospital after a stroke. She is very well cared for and has improved greatly since living there. She is very happy and feels safe and cared for."

"When Mum decided to go into a care home, I had only one I wanted her to go into. Sutton Grange. My granddaughter and I sing in care homes around Southport, I feel that Sutton Grange is the cleanest and the staff are really caring. After two weeks Mum decided to stay, she loves the staff, in Mums words " They help me with things and look after me, look they painted my nail!" To say I am extremely happy for her, is an understatement. I cant thank everyone involved in the care home enough from cleaners to management, and all in between. The residents are fabulous too. I APPLAUD EVERYONE Thank you for making it a painless change for Mum and for myself and other relatives, its a home from home. Thank you all Estella (daughter)"

"This home is fabulouse. My husband has settled really wel. This is down to the care of the brilliant staff who very quickly picked up his likes and dislikes. When I visit, we spend a lot of time in the bistro where it lovely and quiet and we can share a coffee. The activities are just stunning, variety and amount."

"I was discharged from hospital, I was mobile but needed a "safe space" for a few days. Sutton Grange quickly completed all the paperwork and assessments. They were ready for me when I arrived. All the staff knew I was expected and as new staff came on duty they asked if I was "D". Everyone was friendly. There was a a good choice of food which was well cooked and presented. The other residents were friendly. There were activities if you wished to join in. The weather was good that weekend and so i spent some time in the gardens catching up on my reading. The bedrooms were as good as a first class hotel. The best point about Sutton Grange are its staff - they are professional ,and caring. I wouldn't hesitate to recommend it for respite care or a long term home."

Having visited a number of homes I can only say that this home feels like home. The manager made me feel at ease and was understanding. We made the right choice as this home has everything from kind staff, nice gardens, entertainment and good choice of food. This is a home were they actually care, not just provide care. Highly recomended.

"The care provided to my parents during 1 weeks respite was really good....all the carers were professional and I felt comfortable leaving my parents in their care. The only possible area for improvement was the catering....."

"Very clean, very welcoming, brilliant staff, would highly recommend."

"A very professional and caring environment Mum was looked after very well towards the end of her life. The attention and care was exceptional."

"Mum stayed at sutton grange for respite following a hospital stay, she found it to be very comfortable, the staff are lovely, it is a very good. Home from home! Great food choices, plenty of activities to get involved in, mum had fun."

Sutton Grange staff are very friendly and really care about their residents. Great facilities and lovely gardens. Lots of activities throughout the week with lots of staff participation. Nicely decorated with a modern feel. Carousel have really enjoyed delivering our music sessions to their wonderful residents. Happy atmosphere 🥰

"After an illness, Dad was left in a frail state and was happy to go into residential care. From the start, staff were caring and thoughtful, cheerful and punctilious in looking after Dad. Dad's room is very pleasant and sunny. Cleanliness is very good, as is the decor. The dining room, food, table layout are of hotel standard. Dad is very complimentary about the food, staff... all of it. The unit is small (twenty residents) which allows individual care. This is, by far, the best home I visited and is excellent value."

"My dad was cared for at Sutton Grange in the last few weeks of his life. He really loved the gardens and the wonderful outlook from his room. He particularly enjoyed sitting out in the garden on the day the alpacas came to visit. All the staff at Sutton Grange are lovely, and Dad was really appreciative of the care and kindness he received from everyone who looked after him. Family and friends are always made to feel very welcome, the atmosphere is warm and friendly, and the catering is very good. We all enjoyed visiting Dad at Sutton Grange and would like to thank everyone for making Dad feel so safe, comfortable and well cared for. You all do an amazing job!"

"In March 2024, my mum, who has dementia, will have been living at Sutton Grange for four years. Since then, her condition has, of course, progressed, and the nature of the care provided has evolved as appropriate. I remain very impressed at the quality of the care and the regular reviews when I am able to discuss my mum's health, needs and care plan. The staff are absolutely lovely, every time I visit. Thanks to everyone at Sutton Grange for everything you do."

"Very pleased with the care my husband receives, the cleanliness of the home, the good meals that he is given, and also the good entertainment. Each resident is catered for their own personality and needs."