Meet the Sutton Grange Care Home Team
Great care is delivered by great people and a committed and well-trained team, with a caring and inclusive view on life. Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Francesca Lally
General Manager
Hello. My name is Francesca, but you can call me Fran. I'm the General Manager here at Sutton Grange. Myself and my wonderful team look forward to welcoming you into our home.
I believe I am a caring and approachable people person with an open-door policy.
I thrive to ensure a happy family home environment is maintained for your loved one overseen by staff who provide dedicated and compassionate person-centred care.
I am a Registered General Nurse (RGN), qualifying in 1988 and I have consistently worked within the NHS and Private Care sector throughout the northwest as a Registered Manager within residential and nursing settings that have also included Specialist Dementia and end of life Care.
Why not pop in and say hello or arrange a viewing to see the quality of service we offer.

Gemma Katoorah
Deputy Manager
Hello. My Name is Gemma and I am the Deputy Manager here at Sutton Grange.
I started working at Sutton Grange in 2012 as a nurse and I have recently been promoted to Deputy Manager
I am now privileged to be part of the management team, where we strive to make sure that each resident feels at home and that each family knows theirloved one is being looked after by truly caring professionals.

Krystina Dodd
Administrator
Hi, my name is Krystina and I'm the Administrator here at Sutton Grange.
I am responsible for ensuring all of the behind the scenes administrative things are in place to keep our home running smoothly, including ensuring contracts are in place for the people we support and all the staff too. I also look after financial bits and pieces including invoicing, payroll, purchases.
I previously worked here in 2015 as Activities Co-ordinator, then re-joined the team in February 2024 as Admin Assistant, and then promoted to Administrator in July 2024. I really enjoy that my role allows me to help people, which I love. I also enjoy organisation, meeting new people, being a friendly face and comforting people through stressful situations, which I think all help me with my role.
In my spare time, I enjoy spending time with my daughter, playing piano together and being creative. I look forward to meeting you!

Paul Goodyer
Maintenance Manager
Hi, my name is Paul and I have worked at Sutton Grange for a number of years, since 2017. I started here as the home's Maintenance Assistant, and within that time I learned many things about the role which gave me the skills and experience to become the home's Maintenance Manager in December 2020.
I fully enjoy all aspects of my role and not only ensuring that Sutton Grange maintains a high standard of safety, I love engaging with all the residents daily, chatting with everyone making a difference each day.

Sharon Abram
Admin Assistant
Hi, I'm Sharon. I have been working at Sutton Grange since 2018 and I love it here at the home.
I support the Front of House team in everyday admin tasks, taking calls, and meeting and greeting family members, visitors, and professionals as they enter the building. I really enjoy my role.
I enjoy being part of the wonderful staff team at Sutton Grange and look forward to meeting you all when you visit.

Rebecca Nicholls
Care Assistant
Hi I'm Rebecca, I work as a Care Assistant at Sutton Grange. I joined the team in 2017 and I am currently training to be a nurse.
Spending time with the Residents is so rewarding and I am passionate about providing the best care possible - our Residents deserve it.
Outside of work, I enjoy travelling and exploring what the world has to offer.

Katie Manchester
Gardener
Hi, I'm Katie and I'm the Gardener here at Sutton Grange!
I joined the team in 2021 as a Carer, and then when the Gardener position came up in 2023 I transitioned over to that role as I absolutely love being outside and gardening, it is my passion.
I absolutely love my role as it is both challenging and also gratifying, and I get to see progress and improvement as things grow and blossom. I also run our Gardening Club which takes place every Thursday morning, which our residents love and it makes them really happy.
Outside of work I have 4 children, so they keep me very busy! If you have any questions about anything gardening related, feel free to stop and ask me and I'd be happy to chat. Or even pop along to our Gardening Club, I'd love to see you there.

Nick Connell
Mental Health Nurse
Hi, I'm Nick, I am a Registered Mental Health Nurse here at Sutton Grange, I joined the team in 2022.
Prior to joining the team I worked in specialist mental health roles supporting those with learning difficulties and cognitive impairment for over 30 years. Working with our elderly generation is extremely rewarding and I only wish I'd done it sooner. Sutton Grange is a special place and I am proud to be part of the team - plus there is never a dull moment.
My Wife and I are lucky enough to share our home with our many dogs, horses and cats. They all keep me very busy, safe to say we are animal mad!

Dean McKeown
Head Chef
I have been Head Chef at Sutton Grange since August 2016. Prior to that I worked in another Barchester home in Kent. I have 25 years experience in catering, working in restaurants and at major Blue Ribbon Events.
I am responsible for the day to day operations of the kitchen. I also make sure that residents needs and wishes are met and that they are treated in a dignified manner by myself and my team. I am always available to speak to if you require any information.

Julie Weaver
Head of Housekeeping
Hi, my name is Julie and I am Head Housekeeper here at Sutton Grange. I worked at Sutton Grange when it first opened, which was a pleasure. I left for a while to work in a different role, then ultimately came back to my 'home' Sutton Grange in 2022. It's the only place I can imagine working!
I really enjoy my role and all of my day to day duties, which include organising the residents' laundry and making sure all of their bedrooms are cleaned and kept to a very high standard, as well as ensuring that all of the communal areas of our home are clean and tidy. Alongside this, I am fortunate enough to manage our wonderful Domestic Team and ensure they perform their duties to the highest of standards for residents.

Steph Jones
Senior Carer
I'm Steph and I've been part of the Sutton Grange team since 2021. I joined the team as a Carer originally, and then worked towards my qualification to be a Senior Carer which I achieved in December 2023.
I work primarily on our residential communities, supporting our nursing staff and caring for our wonderful residents. I love my job, it is incredibly rewarding. I lost my grandparents when I was very young so I feel that being able to care for others helps me fill that space I would have spent with them. Being with the residents is easily my favourite part of my job!

Alison Wareing
Activities Assistant
Hi, I'm Alison. I am the Activities Assistant here at Sutton Grange, I joined the team in 2016.
I grew up in the local area and started my career working with animals. After I had my daughter, and before I joined Barchester, I trained as a teacher and taught lipreading and communication. The skills I learnt have been invaluable in my role today.
Now, I fill my days spending time with our wonderful Residents, helping them to live their lives to the fullest. I try to make a difference in someone’s life each day.

Negan
Pet Therapy Dog
This is Negan, Sutton Grange's well known Pet Therapy Dog! Negan is 2 years old, and comes to work everyday with Mum Alison, our Activities Assistant.
She loves to spend time with our residents, whether that be playing or keeping them company with a cuddle. Negan also loves to lie in the sun and have a run around our beautiful gardens.
She is usually easy to find, so if you see her on one of your visits, be sure to stop and say hi!
Useful guides and information

Our Guides
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Care & Facilities
Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.
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Food & Nutrition
We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.
Find out more about our food & nutritionYour next steps to finding care
Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.
Call our team
Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm
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Greaves Hall Avenue, Banks, Southport, PR9 8BL
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Frequently Asked Questions
Sutton Grange Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay.