Red Oaks Care Home

The Hooks,

Henfield,

West Sussex,

BN5 9UY

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Care enquiries 01273 769 425
New care enquiry phone lines are open 8am - 8pm
All other calls 01273 493 043

Red Oaks Care Home in Henfield

Red Oaks is a purpose-built home providing 24-hour nursing care to older people, including those living with dementia. We also have a number of assisted living apartments available, situated in Rayner Court. Our dedicated and experienced team are passionate about providing care that affords the best possible alternative for those who are no longer able to manage at home. Our approach to care is based upon personalised care-plans, which ensure that each person is treated with respect and their independence and choices are maximised.

The home is finished and furnished to an extremely high standard, offering a homely yet spacious environment. Red Oaks is proud of its beautifully maintained and award-winning gardens, which both residents and visitors can enjoy all year around. Our dining rooms enjoy unrivalled views across the home's beautiful grounds and our team of chefs are passionate about producing nutritional meals, which are appetising and varied.

We work hard to ensure that we provide a lifestyle full of choice and activities that are centred around residents' own interests, including regular trips out around the region, taking full advantage of the home’s mini-bus. The expertise of our caring team enables each resident to continue to do the things they enjoy for as long as they are able.

Red Oaks is ideally situated only a short distance from the centre of the tranquil village of Henfield, and set in 2.5 acres of formal gardens. Why not pop in for a cup of tea and see all that we have to offer for yourself?

Types of care

Red Oaks provides person-centred nursing and residential care, as well as care for older people living with dementia. Our care affords the best possible alternative for those who are no longer able to manage at home. Our approach to nursing care is based on the use of personalised care plans; drawn up with the individuals we support and their families, our care plans will help ensure that each person we look after is treated with respect and that their independence and choices are maximised. In our latest CQC inspection we received a 'Good' outcome in all five domains. Our current high rating on carehome.co.uk also shows just how pleased residents and loved ones are with our services.

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Nursing Care

Residential Care

Dementia Care

Respite / Short Stay

Assisted Living Apartments

Facilities

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Activity room
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Linda Ryan

General Manager

Hi, my name is Linda and I am the General Manager here at Red Oaks. Welcome to our website!

I have been a registered nurse for over 20 years. My passion for working with older people in a nursing home environment started with my first registered manager position in 2003. My career has also included positions such as a Practice Development Nurse and a Dementia Specialist. Before Barchester, I was a Director of Care for a luxury retirement village, commissioning both a nursing home and a domiciliary care service. This position involved managing, coaching and mentoring the registered managers.

I am proud of being able to make a difference to peoples' lives by providing high quality, person-centred care in a supportive learning environment within an open and fair culture.

My door is always open for a coffee (or tea) and a chat, whether that is for residents, relatives or staff members.

Get in touch Meet my team
Red Oaks Care Home in Henfield

Karen Poulter

Care Manager

I qualified as a RN1 and RMN in the 1980's and after a career in psychiatry I joined the team at Red Oaks as the Care Manager. After 10 years I still love coming to work and have met and worked with many fantastic people. My role is to ensure a high quality of care for our residents. Off duty I love travelling with my family and reading gives me great pleasure.

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Red Oaks Care Home in Henfield

Clare Mowatt

Hospitality Manager

My role as Hospitality Manager means that I am responsible for the restaurant and also for the  hostess services to the Assisted Living Apartments. I maintain overall responsibility for hygiene procedures and I ensure that staff follow these at all times. I am also responsible for the housekeeping and laundry function at the home.

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Red Oaks Care Home in Henfield

Marilyn Knight

Head of Dementia & Activities Manager

I have worked at Red Oaks for nearly 30 years. I started as a Carer on nights, and I now work as Head of Dementia and Activities Manager. My job is very rewarding, as I have always enjoyed working with people living with dementia.

 

Red Oaks Care Home in Henfield

Martin Knight

Marketing Administrator

I have been working at Red Oaks for more than 10 years, during which time I have worked in most departments. I get to meet with the families of potential residents, who are seeking to find the right level of care for their relatives. I love showing our fantastic home to everyone who visits and I feel privileged to be able to offer help to families regarding, what is often, a very difficult and emotional decision.

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Red Oaks Care Home in Henfield

Louise Pocock

Administrator

I have worked at Red Oaks since April 2005, initially on reception before becoming administrator in March 2006. I provide financial and HR support for the benefit of our residents, their relatives and my colleagues which contributes to the warm family atmosphere of the home.

Red Oaks Care Home in Henfield

Terri Tester

Admin Assistant

Having been at Red Oaks since June 2013, I am thoroughly enjoying my role as Administrative Assistant. My role is to support the General Manager and staff and residents in the daily running of the office, and to greet all visitors to the care home. I am passionate about providing a friendly, caring service and enjoy getting to know the residents and their families. My interests include the theatre, music and quilting.

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Red Oaks Care Home in Henfield

Leigh Clifford

Head Chef

I have always been passionate about fresh, local produce and simple, home-cooked foods. I bring this passion into my kitchen everyday in the hope I can deliver on my promise to provide fresh and healthy meals to those we support.

Red Oaks Care Home in Henfield

Steve Martin

Head of Maintenance

I enjoy working at Red Oaks, I ensure that the home is well maintained and work with external contractors to ensure all equipment and the home itself is safe and fit for purpose. I enjoy chatting to the residents as I go around the home and it’s a lovely part of my job to build relationships not only my colleagues but with the residents in their home.

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Life at Red Oaks Care Home

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilties

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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Assisted Living

Red Oaks Care Home in Henfield

Our assisted living apartments have been specifically designed to make life as easy and enjoyable as possible for those wishing to live independently.

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What people say about us

Red Oaks Care Home

CQC Overall rating

Outstanding

07 April 2018

See the report

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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01273 769 425

All other calls

01273 493 043

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10-60-6 Enhancing dementia care

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