Meet the team

Our wonderful team comprises nurses, carers, activities coordinators, chefs, housekeepers and more. These people are here to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet some of our staff below:

Linda Ryan

General Manager

Hi, my name is Linda and I am the General Manager here at Red Oaks. Welcome to our website!

I have been a registered nurse for over 20 years. My passion for working with older people in a nursing home environment started with my first registered manager position in 2003. My career has also included positions such as a Practice Development Nurse and a Dementia Specialist. Before Barchester, I was a Director of Care for a luxury retirement village, commissioning both a nursing home and a domiciliary care service. This position involved managing, coaching and mentoring the registered managers.

I am proud of being able to make a difference to peoples' lives by providing high quality, person-centred care in a supportive learning environment within an open and fair culture.

My door is always open for a coffee (or tea) and a chat, whether that is for residents, relatives or staff members.

Care homes and elderly care from Barchester Healthcare

Karen Poulter

Care Manager

I qualified as an RN1 and RMN in the 1980s and, after a career in psychiatry, I joined the team at Red Oaks as the care manager. After many years, I still love coming to work and have met and worked with many lots of wonderful people. My role is to ensure a high standard of care is consistently delivered to those we support. Out of work, I love travelling with my family, and reading gives me great pleasure.

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Clare Mowatt

Hospitality Manager

My role as Hospitality Manager means that I am responsible for the restaurant and also for the  hostess services to the Assisted Living Apartments. I maintain overall responsibility for hygiene procedures and I ensure that staff follow these at all times. I am also responsible for the housekeeping and laundry function at the home.

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Marilyn Knight

Activities Manager

There is always a wide variety of different activities going on that are tailored to suit the interests of residents. One-to-one activities are a focus here at Red Oaks as well; it is important that everyone has individual time with a member of our team to do something they love doing.


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Martin Knight

Marketing Administrator

I have been working at Red Oaks for more than 10 years, during which time I have worked in most departments. I get to meet with the families of potential residents, who are seeking to find the right level of care for their relatives. I love showing our fantastic home to everyone who visits and I feel privileged to be able to offer help to families regarding, what is often, a very difficult and emotional decision.

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Louise Pocock


I have worked at Red Oaks since April 2005, initially on reception before becoming administrator in March 2006. I provide financial and HR support for the benefit of our residents, their relatives and my colleagues which contributes to the warm family atmosphere of the home.

Care homes and elderly care from Barchester Healthcare

Terri Tester

Admin Assistant

Having been at Red Oaks since June 2013, I am thoroughly enjoying my role as Administrative Assistant. My role is to support the General Manager and staff and residents in the daily running of the office, and to greet all visitors to the care home. I am passionate about providing a friendly, caring service and enjoy getting to know the residents and their families. My interests include the theatre, music and quilting.

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Leigh Clifford

Head Chef

I am aware mealtimes are a hugely important event in the day for our residents, so I endeavor to prepare, cook and present food from  seasonal menu that residents can enjoy. I lead a team of kitchen staff consisting of a 2nd chef, kitchen assistants and hostesses, whom I support in their roles and encourage to professionally develop. I work closely with the general manager, deputy manager and registered nurses to ensure we provide meals suitable for residents' differing requirements.

Red Oaks holds events for residents, relatives and the local community throughout the year, which almost involves catering. This is jointly organised with the general manager, activities coordinator and myself, and relies on effective team work by all the kitchen team to make a success of the event. I communicate daily with the general manager and visit residents in their own rooms regularly, or chat with them in the dining room, to ensure we are meeting their individualised needs and they are satisfied.

I am always happy to prepare food during special occasions for residents and their families, and we have previously catered for a wedding, birthday parties and funeral teas. Visitors to the home will find they have access to tea, coffee and my home baking, and many make use of this facility. 

I enjoy working at Red Oaks, as there is excellent communication between all departments, and I there is a great team spirit, where everyone helps when required

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Care homes and elderly care from Barchester Healthcare

Steve Martin

Head of Maintenance

I enjoy working at Red Oaks, I ensure that the home is well maintained and work with external contractors to ensure all equipment and the home itself is safe and fit for purpose. I enjoy chatting to the residents as I go around the home and it’s a lovely part of my job to build relationships not only my colleagues but with the residents in their home.

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Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

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