"My husband needs help with all activities of daily living and I always find him clean and tidy. It is obvious his needs are being met. All staff are very supportive and kind toward me when I visit."

B T
carehome.co.uk rating: 4.92 out of 5

"Good clean building. Very easily approachable staff."

Neil M
carehome.co.uk rating: 4.83 out of 5

"The staff are very helpful and friendly and treat the residents with dignity. The Castlegate unit is well designed for those residents who like to walk with secure access to the garden. My wife is on a liquidised diet which never looks very appetising however the normal diets look reasonable. The rooms are always clean and tidy with en-suite toilet and hand basin with the option of adding personal furniture. Overall, good experience."

John J
carehome.co.uk rating: 3.75 out of 5

"My mother has been a resident for 7 years. We have seen many changes in that time. Her nursing care has been very consistent and excellent. Her nurses know her well and vulnerability. The only change that has been a disappointment is the gardens of her unit which used to be a delight but which are this year a total disappointment and uncared for. The activities team are excellent and the carers are well trained, it would be good if more of then stayed longer term."

Jane D
carehome.co.uk rating: 3.92 out of 5

"We are pleased with the care mother has received. She is clean and fresh and has clean clothes. Her room is also clean staff are brilliant particularly a male carer he is absolutely superb. The other care workers are also so caring, so friendly just so nice. An impressive care home. Oh and the office manager who is on top of her job."

Philip L
carehome.co.uk rating: 4.75 out of 5

"Always very clean but feel staff sometimes need more training with certain patients, have more respect for patients and don't treat everyone like they have dementia. Getting to patients quicker when the bell is pressed could also be improved and making sure equipment is always at hand. Hoist out of use a lot and they don't have another one on the ward."

L H
carehome.co.uk rating: 3.36 out of 5

"Staff are very friendly and efficient, however, I feel they are often rushed as there are not enough staff during peak times. For example; my mother has occasionally missed her bath day because of the lack of staff. I would in fact, like my mother to have more than one bath a week. Overall, very nice friendly place."

Pam N
carehome.co.uk rating: 4.08 out of 5

"I cannot thank everybody for looking after mum. She is happy. We are pleased with all the staff. Cannot fault anybody."

Yvonne H
carehome.co.uk rating: 5 out of 5

"An excellent standard of care home with highly trained and professional caring staff. Friendly environment and residents and relatives made to feel very welcome. Good facilities throughout."

Elaine A
carehome.co.uk rating: 4.42 out of 5

"My wife has been in the care home for approximately one year. She suffers from dementia related to Parkinson's and had lost the ability to stand/walk prior to entering Barchester Newton House Care Home so spent most of her time in a fully adjustable mobile chair. I visit most days in the afternoons for one to two hours but occasionally have a meal there with her. I have been very impressed with the caring attitude of all the staff as well as their professionalism. They are backed up by meeting involving relatives. The décor has been kept up to a high standard and it is a welcoming, friendly environment. I am hard pressed to find anything to criticise."

Trevor P
carehome.co.uk rating: 4.33 out of 5

"Good clean care home. Always trying to improve an already good service."

M C
carehome.co.uk rating: 4.25 out of 5

"My friend has been a resident since late last year. I definitely think the care has improved in the last 6 months. When my friend was admitted no rehab seemed available so he very quickly became unable to walk and then bedridden. The staff have always been very kind to him and he always appears clean and comfortable as possible."

Beryl T
carehome.co.uk rating: 3.91 out of 5

"I have no complaints regarding the care of my wife. She has dementia and requires all nursing care, cannot eat on her own, has no speech and spends most of her time bed ridden."

E F
carehome.co.uk rating: 3.83 out of 5

"My husband spent 10 months as a resident in Newton House. He was always showed dignity and respect and we grew to treat Newton House as our home. I spent 6 hours a day with my husband and the staff, sometimes working under great pressure, always found the time to give support to both me and my husband. The nursing care at the end was second to none and I will be extremely grateful to Newton House."

Dawn B
carehome.co.uk rating: 4.33 out of 5

"The staff are always helpful to mum and her requirements. Nursing staff are always open and honest when I ask questions. Newton House is always very clean and organised. visitors are always made to feel welcome. The food is very well presented with a good choice and excellent standard."

Wendy V
carehome.co.uk rating: 4.75 out of 5