"My wife has been a resident at Newton House for 7 years. During this time, I have seen several changes take place in the home. Generally, I am happy with the care she receives.
Since the recent CQC inspection, I have seen improvements in the standard of care. One of the issues was lack of staff which I believe has been addressed, however, I feel that personal interaction between some of the staff is low on the agenda as the staff don't seem to have the time to spend with individuals. The majority of staff seem very compassionate and dedicated members of the team but I would like to see some staff show a more compassionate and caring approach to the residents regardless of the challenges they present.
I would like to see more frequent checks on residents who are left in their rooms as I have, on several occasions, found my wife lying in an uncomfortable position."
carehome.co.uk rating: 3.73 out of 5