Reviews for Middletown Grange Care Home

Barchester Middletown Grange Care Home Recommended on
We score 9.7/10

34 Reviews

Barchester Middletown Grange Care Home Recommended on

03 August 2019

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What our families say on

"Really happy, in general, with the care of Mum. Home is a warm and friendly place and, in the most, staff are focused on the dignity and support of the residents. Some carers are better than others. More help and support could be provided in small areas, such as ensuring hearing aid batteries are topped up regularly, so Mum can hear, and being aware of when her legs are beginning to swell up."

Cilla M rating: 3.83 out of 5

"Dad and his wife were together in your care at Middletown Grange for over 2 years. Dad passed peacefully early this New Year. I would like to put in writing my thanks to all the staff for the kindness, empathy - indeed love - that you all showed our family at that most difficult time. It was so very much appreciated by my wife, my daughters, and me. My admiration and gratitude to all of you at Middletown Grange is immense. I could not think of a more wonderful place for my StepMum to be looked after still. Thank you all!"

Richard S rating: 4.58 out of 5

"My mother spent the last two years of her life at Middletown Grange Care Home. She was well cared for, with staff taking an interest in her family and life experiences, as well as adapting their routines to suit her individual needs. They ensured she had a plentiful supply of reading material, as well as a bookcase to store them. The nurses took time to understand her complex medical needs and ensure she was comfortable, as well as keeping her informed of medical appointments. Mum shared much laughter with all the staff! Thank you from all her family."

Wendy G rating: 4.00 out of 5

"Middletown Grange today held a Cultural Day where staff dressed in their national costume and provided a wonderful buffet of national dishes. It was lovely to be part of the occasion and to see the multi-cultures come together. My father said he had a wonderful day. My thanks to all concerned for making it such a special day."

K K rating: 5.00 out of 5

"The Staff at Middletown Grange welcomed the whole family to celebrate my wife's Grandad's 103rd birthday. This is our second visit and we have all been extremely impressed with the care and attention each member of staff give to each resident and guests. Thanks to the Staff for decorating the quiet room and thanks to the Chef for the delicious Sunday roast, we all enjoyed being able to share this special day together."

M B rating: 5.00 out of 5

"Uncle recently moved to this care home. We were very impressed with its homeliness on our first visit, greeted by friendly, caring and professional staff. We returned to join him for lunch to celebrate his 103rd birthday with the rest of the family and were amazed to find that they had arranged and prepared one of their lounges for a large family party. We were treated to a three-course menu, with full table service and a large birthday cake, all made at the home by their own chef. A big thank you to everyone for making it such a special day for us all."

Steve P rating: 5.00 out of 5

"Celebrated my Grandad's 103rd birthday with family last weekend and we all had a smashing time. Thanks to all the Staff for decorating the quiet lounge and for providing a delicious lunch and birthday cake. He moved here in January and we are all so pleased that he has settled in marvellously."

Angie B rating: 5.00 out of 5

"We arrived from Plymouth, to celebrate our grandad's 103rd birthday, with all of our family, the staff were lovely and we throughly enjoyed the delicious three course meal they proved us. The quite lounge was fully decorated, with balloons and banners, which was a brilliant space to enjoy such a lovely celebration. Thank you very much for all your effort and looking after our special grandad, we look forward to our next visit!"

T B rating: 5.00 out of 5

"Me and my family spent the weekend of the 20th of April celebrating my grandad's 103rd birthday. It was the first time I had visited my grandad since his move to Middletown Grange. The staff are amazing, nothing is too much trouble and most importantly my grandad is happy. He is cared for, kept safe and offered lots of opportunities to socialise. Carers went above and beyond, there were 14 of us who had a sit-down meal in lovely surroundings. The chef, hats off to you, our meal was lovely and the bread and butter pudding with custard was yummy. Having seen the home and met carers I felt reassured that the decision made as a family to move grandad was definitely the right one. I wish all care homes for our elderly reflected that of Middletown Grange, if they did then I am sure there would be less anxiety for those having to move to such provisions and their family."

Lisa R rating: 5.00 out of 5

"My father-in-law moved from the North to Barchester Middletown Grange Care Home at the end of January. He is happy and contented and the family are all very pleased with the care and attention he receives. Nothing is too much trouble and recently the staff hosted a superb party for his 103rd birthday which all his family attended. I would recommend Middletown Grange, without hesitation, to anyone looking for care for a loved one."

Eric K rating: 4.83 out of 5

"I would like to say a big thank you to all the staff who made a wonderful birthday celebration lunch (April 21st) for my uncle who resides at Barchester Middletown Grange Care Home. We celebrated with him (all fourteen of us!) with a yummy birthday lunch, complete with a birthday cake too made by your dedicated staff, you made him and the family feel so special. Thank you so much for all your hard work and special touches, he had and we all had a wonderful time celebrating with him. Thank you!"

Susan P rating: 5.00 out of 5

"The staff at Middletown Grange yet again have pulled out all the stops to make my father's 103rd birthday a thoroughly memorable one. They decorated the quiet lounge with banners and balloons, and we served personally a superb lunch followed by a huge birthday cake. My dad was able to spend some precious time with most of his family, and they loved seeing him happy, loved and well cared for. Many, many thanks."

Kathleen K rating: 5.00 out of 5

"I visited the home for the first time since my father-in-law moved there in January and was very impressed with the home and the room. I had travelled with family to celebrate my father-in-law's 103rd birthday, we had arranged to have a meal in the lounge and were so happy with the way the room had been prepared for us. The staff and chef were excellent, and we all thoroughly enjoyed the lunch. I can not thank them enough it was a marvellous day, and I know that Dad had a lovely time, where he could see all his family. I know that Dad is happy there and takes part in lots of activities arranged; he is well looked after and has settled in which is a big relief for us all."

Heather R rating: 5.00 out of 5

"They look after my father and I don't have any complaints on his care. Since he has been moved from Banbury to Witney it's much easier for us to visit him. I am in there every other day and all the staff are very helpful in all they do."

I B rating: 4.17 out of 5

"The environment is always clean and neat. The residents and staff always seem happy. Middletown Grange is a great place to be. My friend is well looked after and he's happy living in the home. The staff are attentive and engaging."

S L rating: 5.00 out of 5

"We travelled down to see how Grandad was settling in and could see how happy he was in his new home. The staff are all really friendly and helpful. We had a delicious meal in the quiet lounge served by the chef, who couldn't have been more obliging. Looking forward to travelling back down for our next visit next month for Grandad's birthday."

Angie B rating: 4.92 out of 5

"My mother is very well looked after, the staff are always very helpful caring and certainly treat my mother with great respect. I don't live locally, but know that someone will always contact me if my mum isn't feeling great which means I feel comforted knowing she is so well cared for. I can't believe the work that goes into providing activities of all sorts for the residents, it's truly amazing the things they do. Thank you, Middletown Grange."

Denise J rating: 5.00 out of 5

"My dad recently moved into Middletown Grange and has settled really well. The staff are kind and helpful. Nothing is too much trouble. The meals are delicious and we can eat with him if we want. It is so good to know that my dad is safe and well cared for."

Kathleen K rating: 5.00 out of 5

"A close, elderly friend of mine was admitted to Barchester Middletown Grange Care Home as a weekend emergency. The compassion to this difficult situation was absolutely incredible, the experience was so supportive and non-judgmental, it made the whole process extremely pleasant. Because of this, the husband decided to follow three days later as a private respite client. The welcoming experience, the care given, the food, cleanliness and friendliness of all of the staff were an absolute pleasure to be a part of. I would not hesitate to recommend Middletown Grange for either short or long-term care. The compassion, dignity and respect for everyone, whether that be clients, their family, the staff and visitors, is an overwhelming, pleasurable experience."

Liz H rating: 5.00 out of 5

"Well, what can I say? This wonderful care home is absolutely amazing. Since our mum arrived at Middletown Grange (moved from a different care home) she looks 10 years younger. All the staff are so good, reassuring, approachable, happy, and helpful. I always look forward to visiting without any anxiety, which we experienced at the previous home. The rapport we have with the care home manager is second to none. Thank you to you all!"

Denise B rating: 4.92 out of 5

"This care home is lovely! They always let my dog in (which everyone loves) and today provided pink cupcakes with sprinkles. Christmas music was also playing to spread the joy. The staff are charismatic and caring and, in my personal opinion, should have a pay rise! They also love my grandad which is nice to see."

Bess S rating: 4.17 out of 5

"Mum, 86 with Parkinson's and dementia, lived at Barchester Middletown Grange Care Home for two years until her recent death, October 2023, hip break and infection - long wait at NHS hospital. The new manager, with abundant empathy, always made the time for me to chat, share concerns and quickly resolved them, when necessary. Mum was awaiting NHS physio and was still poorly. I made a monthly 200-mile round trip, was met with on-tap coffee, homemade cake and invited to dine with Mum and other residents in the dining room. During the last two and a half weeks of her life, I stayed 6 hours a day, this was the most difficult stage of Mum's care. Staff went over and above for Mum, especially those last days, they had endless patience, 07.00 start, kitchen insisted on porridge/tea and lunch welcome (8-hour NHS wait, four days before Mum died) even mending an ornament Mum broke, she was in hospital. Lastly, a change to medication, the manager's intervention enabled Mum, in a wheelchair, granddaughter and son (5) and me to enjoy balloon catch in the garden - a great memory."

S C rating: 5.00 out of 5

"I found the staff and facilities were excellent, they welcomed me with cupcakes and tea and made me feel like part of the home. My mum is very comfortable and could not wish for anything else, she is 91 with dementia and relies on the staff for everything. I always feel assured that she is in the best hands when I leave."

M M rating: 4.50 out of 5

"My husband recently passed away and I am glad he was at Middletown Grange. He was always treated with dignity and kindness as was I when I visited. My husband had a sweet tooth and especially enjoyed the puddings and cake in the afternoon. The people who work there are special, they work hard and are always polite and friendly. My grateful thanks to them all."

Janet H rating: 4.82 out of 5

"The wife has only been in three days but she is happy here. The carers are all very nice and helpful."

Carl J rating: 5.00 out of 5

"My very dear friend is very well looked after. She is happy and the staff are very kind and attentive. Her room and bathroom are spotless. I have no worries about leaving my friend in the care of Middletown Grange."

Pat C rating: 4.17 out of 5

"Have been coming here for the past year with my brother-in-law for respite care, now on our 4th stay. The reason we come back is every occasion we have been, everyone has been so friendly and helpful. From the initial assessment until the end of the short stays. It is difficult to find good respite but here they guaranteed a room and all the facilities needed for my brother-in-law's care needs. His needs have changed each visit, each time, the care they provided changed to fit. Communication is excellent between staff and management. Each time I have spoken directly to the manager, they have provided everything that was asked for. I have no hesitation in giving this rating as the care, surroundings, facilities etc are exactly what we have asked for."

Reginald N rating: 5.00 out of 5

"My aunt has lived a happy, comfortable and settled life at Middletown Grange Care Home during her 9 years as a resident. The staff have consistently shown warmth, affection and respect towards her and I have always been reassured that she was well cared for to a high standard by committed and hardworking staff. She was bedbound but never lonely as staff had imaginative ideas to keep her occupied e.g. an animatronic pet cat and visits from real animals. She passed away on 03/01/23. My sincere thanks to the amazing staff at Middletown Grange."

Sarah S rating: 4.67 out of 5

"From our very first visit to this care home, we knew it was the right place for our mother to be. There is a lovely atmosphere and a relaxed, calm yet attentive feel, it is spacious with good outdoor gardens, that aren't just for show. The one enduring point about this home, is, without a doubt, the outstanding team of people that work here, from the reception team to the manager. The care is always exceptional. It is rare to experience a level of commitment and professionalism throughout every team member, every time we visit or speak on the phone. I have no doubt my mother is in the best place and being looked after by the best people."

David S rating: 4.83 out of 5

"My father was transferred to Middletown Grange Care Home. As a family, we were very relieved that he was safe and cared for. Obviously he was very confused in the beginning but after four weeks in their care he has settled in well. Dad enjoys the meals very much. He seems happy and content which gives us a family peace of mind. Staff, management and admin are all very friendly and caring."

Joy B rating: 4.33 out of 5

"I am really pleased with the standard of care my parents receive at Middletown Grange. It was recently my mum's birthday and they had made a cake, staff came and sang happy birthday before sharing it with other residents. What is noticeable is the consistent nursing care which enables medications to be adjusted and problems de-escalated whereas if they were still at home they would be having difficulty communicating with the GP surgery and calling out medics on a frequent basis. It is a relief that they are not dependent on stretched NHS resources, and have 24-hour care."

Jenny C rating: 4.25 out of 5

"Great experience overall with the home where my mother has been resident since October 2022. Friendly, supportive, and great care and Mum has settled very well. I would very much recommend Middletown Grange. I would like to understand more about how Mum can get engaged in activities. Ensure that she has regular baths and review her personal care. Small things could make a difference ie, need for support from facilities for over 2 months to get simple things like hooks for pictures on her bedroom wall."

Cilla M rating: 4.08 out of 5

"My mother has been here for several months and seems very happy there. The staff are all very friendly and helpful. The care they give is excellent, always supporting the less able residents. Also, there is quite a bit of parking here which is useful when you have to travel."

Paul F rating: 4.33 out of 5

"My mother stayed here for several months. Nurses were very helpful and very professional. The home is well managed. The environment is very friendly and very homely. The security is high. I am happy to recommend it."

Romolo S rating: 4.75 out of 5

"Since moving into Middletown Grange my husband seems very content. He is treated with great kindness by the carers and nurses as am I when I visit. Recently it was our Diamond Wedding Anniversary and we were treated with a cake, Prosecco and flowers for me. We were made to feel special."

J H rating: 4.90 out of 5

"I am very happy that my mum is receiving excellent care at Barchester Middletown Grange Care Home and that the hard-working staff ensure she is being included and encouraged to take part in activities. It made me very happy to see Mum enjoying afternoon tea, ice cream and music in the garden recently. As a family who lives some distance away, seeing Mum enjoying herself on the social media page is very reassuring. Every time I visit Middleton Grange, I usually see the same carers which is reassuring for Mum and I. Although busy looking after the residents, they make time to tell me how Mum is doing. If I have a query, the staff are responsive."

Yvonne D rating: 4.33 out of 5

"I'm very happy here."

K J rating: 5.00 out of 5

"I'm very happy with my experience of living in Middleton Grange."

M B rating: 5.00 out of 5

"Although my husband was nearing the end of his life and became very depressed, he still was able to enjoy the benefit of a wonderful caring staff. Having a lovely room with a fantastic view of the garden and watching the television."

C E rating: 4 out of 5

"My mother has been a resident of Middletown Grange for over a year now and her move there has been an unqualified success. We searched thoroughly before deciding on this residential home and chose it because of the obvious care attention and kindness that was offered together with nice facilities. Staff have never been anything but attentive and kind to my mother. She enjoys the food very much and in the earlier days of her stay enjoyed participating in the amazing range of activities that were on offer. Sadly she is only able to watch now but nevertheless, it provides interest and stimulation. The nursing ethos is strong and the nursing team seem well coordinated and on top of things. They have a close relationship with a local GP practice who are called in good time if there is a need. During lockdown, the pod facility in the garden was a great blessing. Thank you Middletown Grange for your care, kindness and professionalism."

Christine R rating: 4.75 out of 5

"The first time I visited Middletown Grange looking for a place for Mum, who needed nursing care - after visiting many others, I was so impressed straight away with the facilities, the gardens and knowledge, kindness and respect the staff showed to each resident. I knew she would be able to still have a life and not just live there. Five years on, I cannot thank everyone enough for the support, time and attention she was given. I would not hesitate to recommend Middletown Grange."

Laura E rating: 5 out of 5

"My mother was resident in this home for four years until her death earlier this month. The whole environment was geared up to give care to the residents. When she first arrived she was greeted by all staff, from the receptionist to carers to cook in such a friendly way, she immediately felt 'at home'. We could not have asked for more for her last years. We are just very grateful that we chose Middletown, and we would thank all staff for their care and attention and their professionalism at all times, day and night."

Peter D rating: 5 out of 5

"A beautiful home set in a lovely setting with a delightful garden space where live entertainment can take place during the summer. When I visited the home I found all the staff extremely caring, friendly and helpful."

Fiona H rating: 4.08 out of 5

"Fabulous home, who look after the clients with dignity and respect. Always smiley staff. A great rotation of activities and meals to keep things changing and stimulating for the clients. Highly recommended."

L T rating: 5 out of 5

"The care home were able to accommodate my husband at short notice. He received exceptional care whilst here, and unexpectedly, his own abilities deteriorated yet his care was never compromised. The nurses gave their valuable time to his needs and he was extremely well looked after throughout his stay, including supporting him and the family when he became unwell and subsequently peacefully passed away. Huge thank you to the care home manager and the team."

Valerie C rating: 5 out of 5

"Kind, helpful staff showing skills with our mum. Great memories each time with visit and phone. Thank you all the staff."

Deirdre D rating: 5 out of 5

"Our family is extremely happy with the conduct and efforts, afforded our mother at the Barchester Middletown Grange Care facility. We trust and feel that the staff are doing all they can in the current situation."

B J rating: 4.92 out of 5

"Staff are very friendly. The facilities are very clean and well specified. My nan enjoys the activities arranged by the staff. Lovely garden to the front."

B D rating: 5 out of 5

"Every time I have had contact with the management they have been fantastic and go out of their way to please us. My nan is very happy here."

N D rating: 5 out of 5

"Mother went in for 2 weeks respite following a knee replacement. She was fed, watered and cared for with sympathy and understanding. She is quite a difficult patient and was suffering from depression but was treated well."

Lorraine M rating: 4.2 out of 5

"My mum needed more help than we could provide at home following a major operation and spent almost 3 weeks at Middletown Grange to convalesce. The whole experience was brilliant, from the very first phone call/email contact, and all through her stay. Despite not being able to visit much due to lockdown restrictions, it was such a relief to know that she was getting the absolute best care and support possible, along with all the comforts of home. I can't praise the team enough, they were all friendly, helpful, kind and caring and took the time and trouble to get to know my mum - nothing was too much trouble and we wouldn't hesitate to recommend. Thank you all."

Fran T rating: 4.58 out of 5

"Excellent help at short notice for my mother. Check out could do with tightening up as medication and valuables left behind."

B D rating: 5 out of 5

"Each time I have visited I have had a very warm welcome and I have been very impressed by the caring staff, beautiful surroundings, and cleanliness. I feel if I ever needed care then this is the place I would like to be. Before lockdown, I felt there was a good mix of things to do and entertainment, which is so important. Also, being able to enjoy the garden is essential."

Jane M rating: 4.08 out of 5

"Very clean. Helpful staff. Excellent visiting operatives (though restricted due to pandemic). Updates re resident and home very good."

Steve C rating: 4.92 out of 5

"My wife has received care and attention in every respect. I know she is safe and she greets me and our dog with a smile on her face. Thank you."

Peter T rating: 5 out of 5

"From the moment we walked into the home and met with the staff we were put at ease and reassured that our mother would have a lovely time here. The home has beautiful gardens and modern decor with all the facilities you would need. The staff cared for Mum as if she was their own."

Robert D rating: 5 out of 5

"My mum has been in here for 3 weeks. She is very happy with all staff and has made new friends. Her room is very nice and clean and the food is really good. She is very glad she came here as she is no longer alone and feels safe."

April W rating: 5 out of 5

"My grandfather has become very settled quickly at Middletown Grange. The staff have created strong bonds with my grandad and this is displayed during my visits. The setting is always calm, clean and full of space, the gardens are particularly spacious and beautiful. I am ringing a lot to check on my grandfather and staff are extremely helpful and attentive."

Emma O rating: 5 out of 5

"Very happy with the care my sister receives also very helpful if you need any information. She is very happy there and always seems to be smiling."

Pamela F rating: 4.83 out of 5

"Care continues to be excellent through COVID-19, following ongoing good care prior to that. My mum is well and through skype call and booked visits we have been able to keep in touch."

M T rating: 5 out of 5

"It was a very hard decision for me to extend my husband's respite care to full-time residential care. However, this has been made easier for me by the way he is looked after in Middleton Grange. From the manager downwards he is treated with care, kindness and compassion. He has settled in well and is quite content and I know he is safe. I can telephone at any time to ask how he is and I enjoy my visits in the garden to see him. I am always treated in a friendly manner, nothing is too much trouble."

J H rating: 5 out of 5

"The home has managed Covid-19 extremely well. We have been kept up to date and all the staff have coped really well. The skype calls were fantastic, my mum didn't really understand them but it was lovely to see her face. We have started visiting outside only which is lovely. I can phone anytime for an update which is lovely."

Linda H rating: 4.83 out of 5

"I am very happy with my decision to have my mother at Middletown Grange and more importantly, so is she. The care staff are attentive and kind, whilst the management team are professional, considerate and are obviously guiding this ship in the right direction. I don’t need to think about my mother beyond just thinking about her; I’m confident that her domestic situation is as good as can be."

Patrick T rating: 5 out of 5

"I would like to take this opportunity to thank all the staff and supporters of Middletown Grange Care Home, for their endless and untiring assistance to their residents. Especially the management who have aided and assisted my mother and therefore family and friends through some extremely difficult times. My mother recently lost her long term partner and friend who was also fortunate to have been cared for by the wonderful staff at Middletown. The staff supported my mother at an extremely difficult time, when her family could not - due to the virus. It is difficult to express how comforting this was for us all. My family and l will be forever grateful for your humanity and professional efforts at this time."

Brian J rating: 4.92 out of 5

"Middletown Grange accepted my mother for respite after she broke her ankle at the start of Coronavirus lockdown. The care that she has received, in very difficult circumstances, has been excellent. They have been very efficient in organising her visits to hospital for check-up and an additional operation, and have looked after Mum very well in the post-operation phase. Although I have not been able to visit, it seems a loving and caring environment where Mum has been very happy."

Chris J rating: 4.58 out of 5

"The manager leads from the top, with a positive approach to the client and family, running the home efficiently and dealing with any queries with ease. The home is clean, bright and feels so homely, the staff are polite and cheerful always ready with a smile and friendly greeting, even when they are really busy. Mum is always clean, tidy and happy being at the home; she feels safe. During these difficult time's with the Corona Virus, the home gets my mother to video call us, which is great, we miss seeing her, this is the next best thing. We know my mother is kept safe and well, and she feels safe, and that is priceless for us."

Jackie O rating: 4.08 out of 5

"I have always found the staff to be compassionate, caring and willing to engage even in these difficult times. Nothing is ever to much trouble. Long may they continue to provide the high level of exceptional care."

R P rating: 5 out of 5

"The staff at Middletown Grange have been so accommodating during the coronavirus lockdown. They have always been willing to take phone calls and help me keep in touch with my mum. Even though I haven’t been able to visit I have felt confident that she is being well looked after and staff have informed me of any issues. The communication from the care home manager and the group during this crisis has been informative and detailed. So glad we chose this care home for Mum."

Elaine L rating: 5 out of 5

"We would like to thank everyone at Middletown Grange for the wonderful care they are providing our relatives at this challenging time. The manager ensures that we are kept up to date with regular emails regarding the position of the home and the well being of our family members. Skype, Facetime, Whatsapp calls and videos have been introduced for families to be able to see their loved ones and they have also introduced virtual entertainers for the residents. During April they celebrated the Easter weekend and then shortly after this there was a tea party in the beautiful garden to celebrate the Queens birthday. The home also celebrated VE day with residents again having a celebration tea party in the garden reminiscing about what happened on VE day. All the staff really have worked incredibly hard to keep this virus at bay and we cannot thank you enough. Please stay safe everyone at Middletown, we miss you all very much and look forward to seeing you again soon."

Alison H rating: 5 out of 5

"We have the highest praise for all the team at Middletown Grange. Since our mum went to live there a few months ago everyone has shown endless patience and care to ensure she has settled in and feels at home. Our mum has dementia so we were very worried as to how she would accept her new environment but because of the efforts and kindness of all the staff there we know she is in the right place, safe and extremely well cared for. Each resident is treated as an individual with their own specific likes/dislikes taken into account. The staff really take the time to get to know the residents. In these challenging times, the staff have kept us completely up to date and have sat with mum holding her hand and with an arm round her shoulder, made it possible for us to remain in contact via video call. We cannot praise all of the staff enough and feel very grateful indeed that our mum is in such a friendly and happy environment. Thank you everyone."

Elaine H rating: 4.67 out of 5

"My father-in-law is well cared for, the staff are fantastic and look after all the residents with proper care. We love the way the staff treat the residents. The staff worked really hard on keeping the place running. Well done to the team and remember to stay safe."

Robert T rating: 5 out of 5

"I can not praise the manager and her staff enough for looking after my dad since he's been at Middletown. Especially since Covid 19 has been about. It is lovely to know that the care that dad has received has kept him nice and safe with NO symptoms. This is astonishing in the Care Home industry. Well done guys and hope to see you soon."

Corrina T rating: 5 out of 5

"As a family member of someone who needs extra care it was a big decision to ask for help, we researched many care homes in the area but as soon as we visited Middletown Grange I knew this was the one, the staff, the facilities and the care they have shown is second to none. It is a relief to know my family member is getting the best care and is not just living there but having a life (maybe not the one we expected) but the staff and management make this possible. I wouldn't hesitate to recommend Middletown Grange."

Laura E rating: 5 out of 5

"There is a very high standard of care and support at the Middletown Grange nursing home. Mum is comfortable, safe and well cared for, with all her needs being met. The staff are very friendly, caring, patient, they also spend time and conversation with Mum. The food and drinks are plentiful and delicious. Daily activities are well organised, stimulating and importantly lots of fun too. The manager has a ‘my door is always open’ policy which is so reassuring when we live some distance from the home. All in all, an exceptionally well-run care home."

Val rating: 5 out of 5

"I was made welcome from the start. My room was on the corner of the building and had windows on two sides, which enabled me to see the garden and also out onto the road. I elected to take my meals in the small dining room, which meant that I got to know the other users and the staff quite quickly and I found it surprising that a number of the residents chose to have all meals in their room. The entertainments and outings were varied and enjoyable and the large lounge was the most pleasant place to sit."

Patricia T rating: 5 out of 5

"My 91-year-old aunt has resided at Middletown Grange Care Home since December 2013. She has always been well cared for and her main carers have given her amazing support over the years, despite several unsettling changes of manager/deputy. In autumn of 2018 she moved upstairs as her dementia was creating a few issues. She settled well and got used to different staff. I have been so thankful for their attentiveness and dedication. Her recurrent leg infection (cellulitis) has been brought under control and this has made my aunt much calmer and happier. Her drug package has been recently reviewed and I think she is like her old self from a few years ago! The home bought an animatronic soft toy cat which meows and purrs - she loves it as she has always loved pets. A brilliant idea. Thank you."

Sarah rating: 4.33 out of 5

"Being able to have Christmas at Middletown Grange with my mum was wonderful. The home had made provision for families to have lunch with their family member in the home. Nothing was too much trouble, the catering staff worked tirelessly to ensure everything ran smoothly. All the staff had a smile in their face and the atmosphere was just lovely. Thank you for helping us to make treasured memories with mum again."

Alie H rating: 5 out of 5

"This was my first experience of a care home and I would be happy to return here if I need care again. My two weeks of respite care here were comfortable and the staff were very caring and friendly. The manager and activities co-ordinator were marvellous."

M H rating: 4.67 out of 5

"I am so grateful for the care and attention my father received at Middletown Grange, the manager and her fantastic team treated him with dignity and respect especially leading up to his death, which was calm & peaceful. I can’t praise them enough, even after my father passed away they were so kind and thoughtful."

Claire H rating: 5 out of 5

"I am personally very pleased with the care I receive."

David C rating: 4.5 out of 5

"My dear friend has been a resident here for quite some months now. Initially, she was very reluctant to come in but since her arrival, it really has become her home. The staff are so kind and friendly. She feels they are more like friends than staff and I can see why. Lovely home, fantastic staff."

D T rating: 5 out of 5

"Professional, knowledgeable and extremely caring staff across all levels. Staff show respect, compassion and offer dignity to all residents. Staff take great pride in their work and really look after the residents very well at all times. Food is fresh and homemade, offering a wide variety of appealing dishes. Staff ensure each resident is accommodated in their individual needs, from a wide choice of food to help with feeding where needed. The team is lead by an excellent "hands-on" approach manager who is frequently seen interacting with staff and residents. Overall a lovely caring, safe and secure environment that I can't fault for their care and attention to my mum's needs. We are always kept updated with any changes or general well-being needs and the staff are proactive at helping to make residents feel comfortable. Lots of interesting, varied and enjoyable activities on a daily basis including music, animal visits, flower arranging, crafts and stimulating activities."

Judy T rating: 5 out of 5

"I can't praise the home highly enough, from the receptionist to all the staff who are absolutely wonderful, can't do enough for the residents and family, if I could give more than 5 I would."

Donna W rating: 5 out of 5

<p>"I have designed extensions to exiting nursing and care homes and parents have used these homes. My visit to my see my auntie who has recently transferred to Middletown Grange was a pure delight. From the welcoming entrance staff and refreshment station for guests, (we had travelled 3.5 hours) through to my Aunt's room it was so bright and clean. I was subsequently given a tour of the facilities and it rates very highly in my book.
During my visit, several staff members popped into my aunt's room and were all so friendly.
My cousin and her husband spend much time visiting and it is clear to see how the staff integrate them in the care of my Auntie.
Such a good visit leaving my wife and myself happy to have visited."</p><p><strong>Keith D</strong><br /> rating: 4.58 out of 5</p>

"The Manager and staff at Middletown Grange work tirelessly to ensure all the residents receive the highest standard of care possible. Family members are encouraged to become part of the Middleton Grange family, taking part and supporting activities with our family member. The surroundings and experience are truly exceptional and we appreciate all the support and care given to us too! Thank you."

A H rating: 4.58 out of 5

"Very relaxing. Cheerful staff who are very helpful at all times - day or night. I am encouraged to join in any activities that are on and any bus trips out etc. I am very happy here."

J J rating: 5 out of 5

"All the staff are very friendly and caring. There is a good variety of activities each week catering for a range of needs. Overall, mum is quite settled and content."

J H rating: 4.33 out of 5

"Dad has settled in very well since coming to Middletown in November. There is plenty of activities for Dad to do. The home's menus are varied and plenty. He enjoys going out for the day trips."

Corrina T rating: 4.67 out of 5

"Very pleasant surroundings and very clean throughout - staff are very welcoming and show a personal and considerate approach to the residents. Family and friends are made to feel very relaxed at 'the home'."

Steve C rating: 4.5 out of 5

"My mum has been here since June 2015, she came here as the home she was in closed down. Mum is very well looked after and I am happy with her care."

Linda H rating: 4.08 out of 5

"A good experience. Lovely environment to visit. Staff are very friendly and helpful. Dad always looks clean and well cared for. So different from the previous care home he was in."

T S rating: 4.75 out of 5

"There is a caring and supportive staff who do their best to make residents feel at home. The level of activities is good."

A B rating: 3.75 out of 5

"Mother had increased need for support following a number of falls in April. This resulted in a broken finger and a bruised ribcage. The staff were very attentive to the resulting care needs and mother says "the staff are lovely". She enjoys some of the weekly activities and she very much enjoys animal visits."

R D rating: 4.92 out of 5

"As a family, we have been very welcomed by all the staff on all our visits. Always a welcomed cup of tea and cake. Always available if we need to talk to them. My husband is very happy with the choice of food and arrangements."

L T rating: 4.92 out of 5

"I have found all staff very friendly and helpful. Always a smile for everyone. The home is clean and tidy, the food is very good and amazing variety. Activities are excellent. Very good value for money."

Carole K rating: 5 out of 5

"My father has been at Middletown Grange for 8 months his first care home. We have been supported by staff during this difficult time and found the home to be perfect for caring for my father. As a family, we highly recommend Middletown Grange."

P T rating: 5 out of 5

"My wife has been in Barchester Middletown Grange Care Home for about 8/9 months and is very happy in almost all respects. Was initially on the top floor (where she had a midnight visitor) now on the ground floor, a bit small but getting used to it."

David P rating: 4.17 out of 5

"My uncle (95) has been a resident at Middletown Grange for almost six years. I have been pleased with the care he has received. He seems content and well looked after. The tea and coffee making space in the entrance hall is a great idea."

R S rating: 3.83 out of 5

"Mother is looked after extremely well. Carers are very attentive and call in to see her regularly. She generally keeps herself occupied but she does appreciate some of the activities that are provided. She feels safe and generally contented - that is important."

Peter D rating: 4.92 out of 5

"Grampy seems to be very happy here. Lovely staff always very friendly and happy to help. Nice to see them organising activities and days out with some of the residents."

Alexandra T rating: 4.92 out of 5

"Reviews very positive and the person who helped was very helpful."

Rose T rating: 5 out of 5

"Brilliant staff, good management team at present. Good, safe environment, giving close family peace of mind."

Mark T rating: 4.17 out of 5

"The care was excellent, no fault in any way. Would definitely recommend."

Pippa C rating: 4 out of 5

"The care home is a nice place, but I'm concerned about my father's clothes/footwear. He has lost slippers, shoes, dressing gowns and all his clothes. He has acquired another patients' clothes/shoes. This really needs sorting out."

David B rating: 3.17 out of 5

"The staff are all very friendly, helpful and approachable. Food is excellent and got my father eating again. Recently refurbished the home is very clean, bright and welcoming."

Jonathan H rating: 3.92 out of 5

"My father has been in Middletown Grange care home for more than 6 months now; he suffers from dementia and I have been pleased by the patient and caring manner in which the staff treat him. His behaviour can be challenging, yet they are careful to treat him with dignity and respect. His care plan is regularly updated and actions taken seem to be appropriate to his needs, both physical and mental. On a couple of occasions, I have needed to talk with the manager or deputy manager over a couple of concerns, and they have immediately taken steps to deal with the issues I have raised. In spite of the demands of the work, the staff are always polite, friendly and ready with a smile."

Susan R rating: 4.25 out of 5

"I was extremely impressed with Middletown Grange. The atmosphere was lovely and the residents obviously well cared for. The staff that I met were warm and welcoming. Most of all, the home was spotlessly clean - something which is often lacking."

Joyce H rating: 4.92 out of 5

"My wife was in respite and was very well looked after."

Michael D rating: 4.92 out of 5

"Good care for husband and have been able to adapt to his needs - training staff as required. It helps the family to know he is happy and well cared for during his stay."

Sandy G rating: 4.58 out of 5

"A clean caring environment. Good food at all mealtimes but meal times are given in the brochures and residents attend at stated times, but food can arrive late or staff are not present to serve it. The wide nationality mix of staff renders it difficult to understand them."

David C rating: 4.58 out of 5

"I have only been visiting Middletown Grange since October 2017 when my mother became a permanent resident. Every visit has been relaxing and the staff very helpful and friendly. I would recommend this home to other people looking for a place for a member of their family if needed. The building and gardens are well kept."

Janice G rating: 4.5 out of 5

"Middletown Grange worked extremely well with our family when we needed to move my father into a care home within a very tight time frame. We are very appreciative of all that was done to make this possible. We are very happy with the care and interest all the staff have shown in helping my father and our family adjust to this difficult but necessary transition. We are comforted by the knowledge that my father is now receiving the care he requires at this time in his life. It is early days yet for us with respect to our familiarity with care homes but Middletown Grange staff are guiding us every step of the way. Keep up the great work! The only constructive feedback I would like to give at this time is about the car park: I think lines to designate parking spots would mean more cars can be efficiently parked in a relatively small area. Given that most residents may have an older adult visiting routinely, it can be quite challenging for an individual of this age to find a spot."

Heather H rating: 4.75 out of 5

"About one representative- She is a breath of fresh air. Intelligent and quick-witted, she's surprisingly good and prompt, enterprising and resilient - surprisingly so for her age. She certainly has the ability and I think, the ambition to advance and succeed in her chosen field. Other carers here are varied. They are an agreeable and co-operative group. Senior members are very competent but the juniors are obviously still learning the job."

Roland K rating: 4.75 out of 5

"My husband has now been at Middletown Grange for nearly 15 months. He has Alzheimer's disease. I visit frequently and he never fails to say how lovely everyone is there. This is also my own experience with the staff. They are really wonderful and he is very happy which is an enormous comfort to me."

P M rating: 4.25 out of 5

"I last completed a review in Spring 2016 about my aunt's care. She has lived here since December 2013 and is very happy. She needs considerable help with her physical needs as she is bed bound, the staff are very patient with her as she can sometimes be unsettled and frustrated which make her irritable. She loves to read, chat to people, watch TV and generally know what's going on in the home. She is 88 and a feisty character. I am secure in the knowledge that whatever her needs are the care home will meet them. I extend my heartfelt thanks."

Sarah S rating: 4.08 out of 5

"Very open and friendly. You can visit whenever you want. Everyone is very helpful and caring."

Tracey d rating: 5 out of 5

"My experience of the care home is of a very well managed establishment, care staff and management are all very kind to the residents. I would recommend this care home to my family and friends."

Clifford B rating: 3.92 out of 5

"My mother in law came to you after a fall breaking her hip. She had spent six weeks in hospital and was not expected to live very long. With your excellent nursing and care, she managed to sit in a chair in your sitting room and even had her hair and feet done. Her passing, though terribly sad, was not as traumatic as it might have been. We are very grateful to you all."

L H rating: 5 out of 5

It is hard for me to express in words how much you have done for us as a family during the last days of my Fathers life but I am going to try.

Being beside Dad in his final days was something I so much wanted to do. I thought it might be hard to achieve but I had underestimated the generosity of Middletown Grange, which enabled me to stay close by and provided me with the support, good food and so many cups of tea.

The way you all cared for my father has impressed us all in many different ways. Lots of faces come to mind as I write but I shall not try to name you all for fear of leaving someone out. The level of care that he received was outstanding – a mixture of loving care and high professional skill.

But what will remain in my memory for the rest of my life is how so many of you slipped in to his room for a last goodbye. We were all so moved to see how much he was loved. His life has not always been easy and it was good to know that he ended his life among friends. 

My dear uncle was only with you at Middletown Grange from March until December this year. I was told Middletown Grange was good so I watched with interest. I must say he had the best of care, kindness and understanding of how he should be treated. The staff, top to bottom, have shown commitment and sympathy.
This care home has exceeded what I was hoping for; for a man who was secretary of the local branch, treasurer of the British legion for 50 years - he stood strong for his commitment and principles and it have me personally, pleasure, as a nephew to be able to find him as good a place after I could no longer see and help auntie cope at home!
It was a wrench for auntie to release him to your care, they had made promises to each other after 56 years of marriage, which is getting rare in this day and age.
I have had to deal with socail services and Oxford County Council which was a complete plethora of a nightmare.
At least I did not have to worry about my uncles care, he was safe with yourselves. Would you please thank all of the Middletown Grange 'crew' from the bottom of our hearts. 

Useful Guides and Information

Care and Facilities

Care & Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more about our care and facilities

Activities & Events

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more about our activities
Food and nutrition

Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more about our food & nutrition

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open Monday to Friday from 9am – 6pm and on Saturday from 9am-5pm.

Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

Care Home and Company Awards

Frequently Asked Questions

  • What types of care does Middletown Grange Care Home offer?

    Middletown Grange Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay.