Reviews for Middletown Grange Care Home

"My father has been a resident at Middletown Grange since October 2024. We didn't think he would be with us at Christmas. He has exceeded all our hopes and expectations. This is due to the incredible care provided by everyone at Middletown Grange. Nurses are knowledgeable and proactive but aware of how difficult it can be for the family. They support us too. As for the carers, there really are not enough words to describe them. They smile as they greet you. Nothing is too much trouble. My father can't remember names but has his own way of describing them. It invariably involves him describing a smile, a little dance or friendly gesture. The carers always greet him if they're passing by. These little moments are so important. It takes very special people to be carers. Middletown Grange has a lot of very special people."

"Our mother stayed at Middletown for 5 years whilst living with Dementia. During this time, she received excellent care and was well looked after. We were always impressed with the range of activities available which Mum was able to participate in. There is a high standard of cleanliness and a varied menu - with choices for meals, all prepared to an excellent quality. The Care staff dealing with the residents daily needs are always attentive, friendly and compassionate. We never felt in the way when visiting our Mum and in the last few days of her life, the Nurses - Kavya, May and Priya were extremely professional and empathetic supporting our needs as well as Mums. Their Open Door policy allowed us to stay with her as long as we wanted to. We are pleased we chose Middletown Grange for Mum."

We had a little party get together for my nan 97th birthday at the weekend and we was made very welcome and thank you for what you do for my nan she seem happy and settle in.

This is more like a home from home or boutique hotel than some of the other residential homes I visited; which were more like institutions.
The staff are absolutely fabulous and are providing excellent ongoing palliative care. I know that the individual needs and wishes are being met for my family member. I cannot recommend highly enough.

"My mother in law stayed for end of life care. The loving, friendly and caring staff made her last days as comfortable as possible. She enjoyed the activities while she was able. My father also stayed for a few months until he passed away. He was quite deaf and loud, but they managed him wonderfully. He was so blessed to have enjoyed his last days at Middletown."

Popped in to see my grandad after work and was welcome very warmly and offered tea and coffee, very accommodating and lovely staff

Middletown Grange Care Home. Outstanding with every aspect of care for the residents. So many activities for residents and families. Thank you everyone for your continued care and excellence but a special mention to Reji Joseph for his brilliant art exhibition and the Onam celebration. Such a memorable day.
Also would like to make an additional comment reference Reji Joseph for his tireless commitment to making sure that everyone enjoys every aspect of their visit to Middletown Grange events. The Diwali Celebration on 21st Oct was a prime example of how to immerse and enrich your knowledge of a rich and diverse Indian culture. Big THANK YOU to Reji and all the team.

My Grandmother has settled in very well at this home. The staff are all very friendly, warm and welcoming. She always looks very looked after when I go to visit her and seems very happy and settled. She always tells me how lovely the food is and is usually happily tucking into a cup of tea and biscuits. They have a variety of activities each day, we met a golden retriever visiting the residents the other day which was lovely to see and she often has her nails painted a different colour. Many thanks to you all for taking such good care of her.

"Mum was transferred to Middletown Nursing Home from the Horton Hospital in Banbury. So far, (mum has only been there 5 days) I cannot fault the nursing home in any way whatsoever. Everything is perfect and we are so happy that mum is at Middletown Grange. I feel mum is getting the perfect care and attention. I always think that you can gauge businesses/organisations by the staff. All of the staff at Middletown are smiling and happy and appear to really enjoy their work. 10/10!"

Our Father was a resident for 5 weeks receiving end of life care. Mirela and her team are absolutely wonderful. The care our father received was superb and he was treated with dignity and respect at all times. The room was always clean, the food was excellent and they catered to my father's needs. Nothing seemed too much trouble. We searched several other homes before choosing this one, but this one had a warm and homely feeling, which was why we selected it and it did not disappoint. We were welcomed any time and built up a lovely relationship with all the staff. We will be forever grateful. With love and thanks Sharon Rowe

"I cannot express enough gratitude for the exceptional care my father has received at Middletown Grange Care Home. The staff are truly amazing-compassionate, attentive, and always going above and beyond to ensure his comfort. The facility is spotless, creating a warm and welcoming environment. During this difficult time, knowing he is in such caring hands brings our family great comfort. Thank you to the entire team for your kindness and dedication."

"Where to start - My uncle had go to to a care home after leaving the hospital and he ended up going to one but they could not meet his needs as he needed a nursing home, not a care home. So 2100 hrs one Friday night I started emailing local nursing homes asking for help. The following morning the manager at Middletown Grange contacted me to offer her help. She was very reassuring on the phone and made my uncle feel very important so we arranged a visit that lunchtime. Wow, what can I say what a place. The Middletown Grange is so clean so warm so welcoming from the reception area to the comfortable lounge to the well-organised restaurant. The bedroom that was offered to my uncle was stunning, all new solid furniture very well presented with his own en-suite shower room with views onto a courtyard. After a tour round and a good conversation with the manager and nurses on site, we moved him in. 4 weeks into his permanent stay he is very happy. Thank you so much."

"All staff are lovely and kind. Can't do enough for us. Always welcomed with a smile and hello. Care and compassion outstanding. Food good quality and offer things off menu if don't fancy anything. Atmosphere is good, furnishings lovely. Mum feels safe and secure here."

"Our parents have been residents at Middletown Grange Care home for over 2 years and I would like to say how all the team are working hard to ensure they are having the best possible care. That includes all the caring staff, plus support staff who take the time to make a fuss about our parents. Both parents have dementia and are residents upstairs. Whilst we cannot change their medical conditions which are gradually deteriorating, I am happy in the knowledge they are safe and cared for 24 hours a day. We have occasionally visited during lunch and the staff allowed us to stay and have a wonderful meal with them which is what they used to enjoy at home."

"We cannot praise the home, the staff high enough, wonderful team. Please thank all your staff."

"What a brilliant day we have had here at Barchester Middletown Grange Care Home today at the family BBQ. The food, as always, was excellent and the staff were all on hand to look after both residents and families. Piano man and the saxophone player provided us with great music to sing along to. The highlight of my day was being surprised by everyone singing Happy Birthday to me with a beautiful cake. Not only are the residents looked after, so are the families. Thank you all so much for making my dad's life here so happy which, in turn, makes me happy."

"Really happy, in general, with the care of Mum. Home is a warm and friendly place and, in the most, staff are focused on the dignity and support of the residents. Some carers are better than others. More help and support could be provided in small areas, such as ensuring hearing aid batteries are topped up regularly, so Mum can hear, and being aware of when her legs are beginning to swell up."