What our families say

"I am happy here, and happy with my room."

P B
carehome.co.uk rating: 5 out of 5

"My Mum has been looked after here for the last 6 years. She has Alzheimer's and is 96. She has gradually deteriorated, and very sadly no longer knows me, or her other family members. When selecting this home I viewed 6 others and consider ourselves very lucky that we were able to get Mum in here. In my experience, no home is perfect, but Longueville Court is as close as you can get. In the early days Mum joined in with the activities, loved her meal times and the interaction with the staff, but she is very limited now and is cared for with dignity. She has extreme behaviour swings and can be very difficult, but the carers and nurses are wonderful with her. I visit weekly, and on different days and times, and the standard is consistently good. Since the Manager took over, I have noticed it has improved even more with every staff member doing an excellent job. Everyone involved in running this home deserves a massive pat on the back."

Caroline C
carehome.co.uk rating: 4.75 out of 5

"My father who is 92 was a resident at Longueville Court for almost 5 weeks. He had complex care needs which the staff dealt with in a caring and dignified way. He was happy there and well looked after. Sadly he was taken ill and died there. The staff were really supportive and caring at what was a really difficult time for the family, we thank them all."

L F
carehome.co.uk rating: 4.92 out of 5

"My sister had MS and was at Longueville Court for over two years. The support in the nursing home was excellent. It has been a happy place. The team from top to bottom were exceptional which I have shown in the ratings below."

David R
carehome.co.uk rating: 4.92 out of 5

"My sister in law has been cared for with the utmost compassion and understanding of her particular needs, whilst providing an atmosphere of happiness, cheerfulness and positivity over the last 2 years. Every member of staff, including management, reception, nurses, carers and caretakers have always been extremely welcoming, helpful and informative resulting in what I feel is a real sense of homeliness for the residents. With the sad passing of my sister in law, everyone at the home has been overwhelmingly kind and supportive to her family and friends. I applaud the staff for their professionalism and thank them for their friendship at a difficult time."

Kay R
carehome.co.uk rating: 4.92 out of 5

"Excellent care and respect witnessed at all times."

J H
carehome.co.uk rating: 5 out of 5

"The care given to my Father-in-Law is outstanding. The care team have a difficult job to keep him in good health. They ensure he is looked after and because of their time and effort his diabetes is kept under control and avoids the need for visits to hospital."

P G
carehome.co.uk rating: 5 out of 5

"Since my grandad has been at Longueville Court, he has been looked after extremely well. His specific needs are always met and he is treated with kindness at all times. We can't thank the staff enough for everything they have done and continue to do so."

Jemima G
carehome.co.uk rating: 5 out of 5

"Nursing staff are fantastic, friendly, caring dedicated individuals. They are very informative, honest under difficult circumstances and knowledgeable of care required regarding my honorary aunt's condition. When you enter the building you are immediately put at ease by reception and office staff who greet visitors with a warm welcoming manner. Very professionally run care home many thanks to all."

Wendy W
carehome.co.uk rating: 4.5 out of 5

"My mother entered Longueville Court to receive end-of-life care expected to last 8-12 weeks. She received the most exemplary care possible from all staff members through what became her final 24 weeks. At one point, she likened the care to being in a hotel. I believe the very high level of care she received contributed to extended life, for which the family were extremely grateful. Her condition meant that eating was difficult but the staff usually found something she could manage. My mother was French and it was lovely to hear some of the multi-lingual staff talk to her in her native language and on one occasion, return from their holiday with local newspapers from her region of France. Nothing was too much trouble. As visitors, we were always made welcome, whenever we arrived. Longueville court is clean and odourless with good lounge facilities and although my mother was unable to take advantage of them, the recreational facilities and trips appeared extensive."

P R M
carehome.co.uk rating: 4.42 out of 5

"My mum has been in Memory Lane unit in Longueville Court Nursing Home for a few years. She had previously been in another care home who did not meet my mother's needs. Since being in this home, my family have noticed several things that make this home stand out above others. The staff are always on hand. She showers daily and as my mother goes days without sleep, she also sleeps for a day or so, missing meals, but they have a special menu on hand for when she wants food. Sometimes she can eat for England. Well done to all who care for her."

Linda L
carehome.co.uk rating: 5 out of 5

"I visit my nan on a regular basis and always receive a warm welcome by all the staff they are so helpful from the moment I walked in I can see how well maintained, and clean the home is and my nan is always washed and dressed, her room is spotless. They have lots of entertainment for the residents and the food is always available and looks lovely. If anything happens to my nan they always let the family know and my nan is much happier in Longueville Court Care Home than she ever was in any of the other care homes. So nice I have told my mum she will be coming here."

S L
carehome.co.uk rating: 5 out of 5

"The staff on arrival are very welcoming and friendly. They are very keen to be of assistance to both the residents and visitors. The carers are very warm and kind to the residents, showing personal interest. They do their best to stimulate the resident's brains through enjoyable activities. I heard two singing with my friend which made her smile and laugh."

K N
carehome.co.uk rating: 5 out of 5

"When my Nan was transferred from London to the Barchester in Peterborough last year we as a family did not know what to expect. When we first arrived the staff could not have been more caring and kind towards us and Nan. They made us all feel welcome even the great grandchildren, explaining the facilities available. We were able to personalise her room to make her feel more settled and safe in her surroundings as the move was confusing with Nan having Alzheimer's.The team looking after Nan treat her with kindness and patience and kept us fully informed on how she was each day. The home provides hair services etc and each day we arrived Nan was washed dressed and looking smart and presentable which was very important to her and unfortunately due to her Alzheimer's had been difficult for her to achieve when she was living at home. They were no restriction on visiting so we were able to spend lots of time at the home which was great until Nan passed away at the age of 89."

Amanda B
carehome.co.uk rating: 4.58 out of 5

"Care for mum very well, professional, very satisfied."

A H
carehome.co.uk rating: 5 out of 5

"I would highly recommend this care home to anyone looking for quality of care for their loved ones. From the minute you arrive at reception you are greeted by friendly, polite and helpful staff who make you feel welcome. During my daily visits, I met members of the management team, activities team, nursing staff, carers, maintenance, and the cleaners; every single person I met had those same qualities. I was particularly impressed by the full weekly activities program on offer to all the residents, to make them feel part of the home."

M B
carehome.co.uk rating: 4.83 out of 5

"The staff at Barchester Longueville Court Care Home are helpful, friendly and professional. They have given us support and information and advice when needed. The excellent standard of care given has meant that my Grandmother has outlived everybody's expectations and she is still with us."

Lisa H
carehome.co.uk rating: 5 out of 5

"I have been visiting Longueville Court every Wednesday for about 2 years. I visit 2 friends at the far end so I see most of the building and the employees inside. I have seen them at their best and at their worst in summer and in winter. The standard and quality is excellent. The manager's door is always open."

W W
carehome.co.uk rating: 5 out of 5

"I find all the staff are very good at doing what can at times be a very stressful job as some residents can be demanding, but the care to each resident is excellent and the training of staff is good for such a large range of illnesses they cope with. The food is very good and they cope well with all sorts of food allergies."

M P
carehome.co.uk rating: 4.91 out of 5

"Once again overwhelmed by the care and attention to detail and how well my relative is cared for. She could not be anywhere better and as a community nurse, I have always been able to find some fault with some care or some aspect of the home. This home is the only place I have ever been in that truly feels like a home I would want any of my family or myself to be cared for if needed."

L J
carehome.co.uk rating: 4.58 out of 5

"Right from our initial visit management and staff showed genuine concern and provided the highest quality support in both making arrangements and organising the transfer to the home. The home was very clean, well decorated with an abundance of facilities for residents to visitors alike. Staffing levels were high and all were helpful, kind and very supportive at all times of the day or night. We all felt that the support provided made mums last few days the best they could be under the circumstances. Nothing was too much trouble and for that I truly thank everyone at the home."

Michael F
carehome.co.uk rating: 5 out of 5

"I am writing this as the wife of my husband who, passed away yesterday after 4 and a half years as a resident of Longueville Court Care Home, Peterborough. My husband had the best of care in this lovely place, from the cleaners, the maintenance staff, the carers, the nurses, and the management, in fact everyone. He had such loving care and I can't praise them enough."

Mrs A Cocker
carehome.co.uk rating: 5 out of 5

"My partner was in hospital and we looked at almost all the nursing homes in Peterborough, and we were pleased when we were offered a place at Longueville Court. When we were shown around I was impressed by they number of staff around, and it has been my experience that there is always staff available. All the staff are pleasant and helpful, and they genuinely take an interest in her welfare. Many care homes reek of incontinence, but that is not the case at Longueville Court. There is a varied programme of activities including some talented outside acts. friends and relations are encouraged to visit and receive a warm welcome when they do so. My mother was a resident at another Peterborough nursing home and I soon realised that she was not getting the attention that was warranted, so it is a great relief that my partner is in an excellent home."

Richard C
carehome.co.uk rating: 4.92 out of 5

"My dad was a resident in Longueville Court, Memory Lane Community for 3 1/2 years. His care was 5 star. Every member of staff from admin, the gardener, cleaners and carers were wonderful. They looked after my dad so well and to myself after he passed away. Family is the word I would use to describe them all."

Anna H
carehome.co.uk rating: 5 out of 5