To Alison Farran and Staff,
On behalf of the family we would just like to say how fantastic all the staff have been towards us and our mother during her stay and throughout the decline in her health that led to her passing away peacefully on Sunday February 10th 2013.
From the onset of mums dementia in 2009 we had to find suitable secure accommodation, how pleased we are as a family to have chosen Lanercost House which met all her needs and more. Nothing was to much trouble and all the staff have shown kindness, care and attention to all our needs. Any problems were handled quickly and efficiently without any fuss or stress to the concerned party. Therefore we would highly recommend Lanercost House to anybody in the same situation that we found ourselves in.