Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Caroline Wilcox

Acting General Manager

Hi, my name is Caroline, and I am the deputy manager acting as general manager here at Lanercost House. Welcome to our website!

Caroline Wilcox qualified as a registered general nurse in 1992, and began working in care homes straight away. She had undertaken staff nurse posts as well as working as a registered manager before joining Lanercost in 2005.

Keighley Carruthers

Keighley Carruthers

Head of Carlyle Suite

Keighley has worked as a Registered Nurse with us for a few years and, after briefly leaving to join the NHS, she returned to us to take in the role of Head of Unit. We are all confident she will do a fantastic job and are appreciative she is part of our team.

Laura Atkinson

Laura Atkinson


Hi, my name is Laura, and I am the Administrator here at Lanercost House.

David Graham

David Graham

Head Chef

Hi, my name is David and I am the Head Chef here at Lanercost House

I am a chef with many years of experience, catering for the elderly frail and residents with dementia. I strive to make sure that each resident has a say in what appears on our menus and that our food is cooked in a traditional homely manner. 

I have additional qualifications in nutrition, so catering for specialist diets is no problem; in fact, it is a pleasure. 

I have a background in baking, so you will always get something of a treat with your cuppa on a visit! I look forward to seeing you soon!

Show More

Helen Stevenson

Helen Stevenson

Head Housekeeper

Helen started working for us as a Domestic Assistant. After witnessing her potential, work ethic and attention to detail, she was promoted to Head Housekeeper.

Helen always has a positive attitude and nothing is too much effort for her. She goes above and beyond in her role every day.

Joy Laws

Joy Laws

Physiotherapy Assistant

My name is Joy and I started working for Barchester in 1994 as a Care Assistant and eventually took on the position of Senior Carer. I obtained my NVQ Level 2 & 3 in Health and Social Care and an opportunity arose to move into a Physiotherapy Assistant role, which really appealed to me, as I feel it gives me hands-on experience and allows me lots of one-to-one time with residents.

Show More

Alan Bray

Alan Bray

Head of Maintenance

Alan Bray is our Head of Maintenance here at Lanercost. Alan has worked for Barchester since leaving school, and became Head of Maintenance at Lanercost in 2009. Alan is dedicate to ensuring our residents have a high standard of environment in which to reside at Lanercost. 

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01228 370563

All other calls

01228 595138

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards