Meet the Lanercost House Care Home team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Nigel Godman

General Manager

Hi, my name is Nigel and I am General Manager here at Lanercost. Welcome to our website!

Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.

I have been fortunate in my career to succeed in becoming a dual qualified Registered Mental and Registered General Nurse and to have worked within both Local Authority and NHS services. My background has been working in community based services as a Community Psychiatric Nurse and also a Care Manager.  It is interesting that I have now reached a period in my career that I am committed to providing high quality care within a nursing home setting in contrast to creating care packages to enable service users to remain supported outside of residential care settings.

I have become an experienced Registered Manager in social care since 2015 choosing to work in care homes that were under-performing and addressing issues directly. I am approachable and fully embrace good ideas, no matter who suggests them for the benefit of service users. Whilst I cannot promise to solve every problem that arises be assured I will listen and try my best and I look forward to welcoming you to our home.

Caroline Wilcox

Deputy Manager

I qualified as a registered general nurse in 1992, and began working in care homes straight away. I have undertaken staff nurse posts as well as working as a registered manager before joining Lanercost in 2005. We have an open door policy here at Lanercost, and I extend a warm invitation for you to visit our home and take a tour to see what we have to offer you or a loved one looking for care.

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Catalin Radu

Head of Sycamore Unit

I joined Barchester Healthcare in April 2017. I thoroughly enjoy looking after the Residents and spending time chatting to them and supporting their daily activities of life. I am proud to lead this unit with a whole team approach.

I continue to develop my skills to support our Residents on a day-to-day basis, I enjoy my job and enjoy any training that helps with my continued development that enhances the delivery of great Quality of Care to my Residents within the Home.

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Tracey Monkhouse

Head of Unit - Priory

Tracy is a registered nurse with vast experience in elderly care and at least 4 year experience in managing a unit. She joined Lanercost House in April as Head of Priory Unit. Priory is a 35 bed Nursing Dementia Unit. Prior to joining Lanercost House, Tracy managed a residential home. Due to Tracy’s strong clinical background she decided to join Lanercost and keep abreast with her nursing skills.

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Keighley Carruthers

Keighley Carruthers

Head of Carlyle Suite

Keighley has worked as a Registered Nurse with us for a few years and, after briefly leaving to join the NHS, she returned to us to take in the role of Head of Unit. We are all confident she will do a fantastic job and are appreciative she is part of our team.

Laura Atkinson


I am the Administrator at Lanercost House. I joined Barchester in 2016 and I thoroughly enjoy all aspects of my role. I get to meet so many lovely people and families on a daily basis and the home has a great team of staff.

Emily Eland-Cullis

Administrative Assistant

I assist with the administration within the home; I am new to the company but enjoy all aspects of my role, particularly getting to know the residents and their families.

Margaret Watt

Head of Activities

We all know that keeping active is important. We have created a wonderful culture within the home and we work together to give residents the best possible experience. We are here to ensure that residents enjoy an environment that is both stimulating and socially active. We ensure the team knows each residents' preferences, so that we can deliver a person-centered program of events and activities.

Essential to our homely feel is the strong relationships of trust we build with residents and their families and friends. The home also has its very own minibus for our numerous outings for coffee and shopping, which residents love.

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David Graham

Head Chef

Hi, my name is David and I am the Head Chef here at Lanercost House

I am a chef with many years of experience, catering for the elderly frail and residents with dementia. I strive to make sure that each resident has a say in what appears on our menus and that our food is cooked in a traditional homely manner. 

I have additional qualifications in nutrition, so catering for specialist diets is no problem; in fact, it is a pleasure. 

I have a background in baking, so you will always get something of a treat with your cuppa on a visit! I look forward to seeing you soon!

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Susan Graham

Activities Coordinator

Hi, my name is Susan and I am an Activities Coordinator at Lanercost House. I have over 10 years’ experience with Barchester and absolutely love my job. I started in Barchester in Lochduhar and have held a variety of roles before moving into activities.

I like to involve the local community in events within the home, so we have connections with local churches, schools and community groups. Our residents enjoy pet therapy, personal centered time and lots of external entertainers, who come into the home regularly as well; in addition to fairs, monthly coffee morning and so much more.

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Louise Burgess

Activities Coordinator

I joined Lanercost House in 2012, initially as a Care Assistant on our Sycamore unit. During this time, I have worked across the home and I am now excited to be joining the activities team so that I can continue to deliver person-centred activities as part of our life enrichment calendar. I am passionate about my role.  

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Joy Laws

Physiotherapy Assistant

My name is Joy and I started working for Barchester in 1994 as a Care Assistant and eventually took on the position of Senior Carer. I obtained my NVQ Level 2 & 3 in Health and Social Care and an opportunity arose to move into a Physiotherapy Assistant role, which really appealed to me, as I feel it gives me hands-on experience and allows me lots of one-to-one time with residents.

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Matthew Dixon

Head Housekeeper

Hi, my name is Matthew and I am the Head Housekeeper here at Lanercost.  I have worked as a head housekeeper for over 9 years before joining Barchester in June 2020. My team and I strive to provide a clean and hygienic environment for our residents.

Alan Bray

Head of Maintenance

Alan Bray is our Head of Maintenance here at Lanercost. Alan has worked for Barchester since leaving school, and became Head of Maintenance at Lanercost in 2009. Alan is dedicate to ensuring our residents have a high standard of environment in which to reside at Lanercost. 

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01228 370563

All other calls

01228 595138

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards