Senior General Manager
Hi, my name is Wendy and I am the Senior General Manager here at Lanercost. Welcome to our website!
Upon leaving school, I started work as a receptionist in a local hotel, and, during my time there, I was fortunate to receive training from a fantastic manager and role model, which enabled me to achieve a management position in several hotels locally and in the highlands. I then ran my own hotel for several years before starting a family.
I joined Lochduhar (another Barchester care home) in 1994 as an Administrator. After the first few years, I was offered the chance to take on extra responsibility and became a Regional Adminstrator in Scotland, thereafter returning to Lochduhar full-time, and was promoted to Deputy Manager, Acting General Manager and then General Manager in 2008.
During that time, I have gained my Management qualification & NVQ Level 4 in Health & Social Studies.
I enjoy working with the elderly and also the day-to-day diversity of my role. I believe in team work and providing high quality to those we support, creating and promoting a happy living and working environment.
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