Meet the Lancaster Grange Care Home team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Sarah Noutch

General Manager

Hello, I am Sarah Noutch, the General Manager at Lancaster Grange. Welcome to our website!

I am a Registered Nurse with 20 years’ experience. I began my career in the NHS working in the medical division. I came to Lancaster Grange having worked at Barchester’s Edingley Lodge care home as General Manager.

I am passionate about delivering good quality, personalised care. This is reflected within the fantastic team we have here at Lancaster. I am always available for a coffee and a chat, and welcome you to meet our care team and view our home.

Debbie Burns

Acting Deputy Manager

Hello, I am Debbie Burns, the acting Deputy Manager at Lancaster Grange.

I am a registered nurse with 40 years’ experience, starting with the NHS working in care for the elderly, acute medicine, the National Blood Service and NHS community nursing. I came to Lancaster Grange having worked at Barchester Edingley Lodge as a senior nurse.

I have joined a great team at Lancaster Grange, where our greatest desire is to deliver quality person centred care to each resident

Show More

Tonya Cairns

Tonya Cairns

Senior Nurse

I studied at Nottingham University School of Nursing, where I graduated in January 2012. My first placement was at Queens Medical Centre in Nottingham, where I stayed for two years & gained some great experience. I then took a position in a care home as an RGN and, in 2015, I started at Lancaster Grange. In 2017, I was promoted to Senior RGN. I love my job and enjoy being part of a great team. 

Show More

Debra Smith

Administrator

I joined Lancaster Grange in May 2019, bringing with me a wealth of knowledge in accounting and HR. I first started my career in the manufacturing industry and then moved into financial services, working with pensions and HR issues. I am privileged to work for an amazing team here at Lancaster Grange, and I am always here to help.

Show More

Catherine Rood

Receptionist

Catherine is our experienced friendly receptionist. She looks forward to greeting you over the phone or in person when you next visit.

Charlotte Widdison

Head of Activities

I have worked at Lancaster Grange since 2014. I started my journey working in the kitchen and as a Hostess, and I found myself interacting and wanting to spend more time with the residents in the home, which spurred me on to apply for a role on our activities team – and I feel that I have found my passion in life!

I was named as a Divisional Winner at the 2017 Barchester Care Awards in the 'Activities Coordinator of the Year' category, and I can honestly say I enjoy every day working here, knowing that I am making a difference to residents' lives. 

I always endeavor to provide a varied and exciting activities programme, and pride myself on meeting each and every person's needs. I have a fabulous group of volunteers behind me, who offer their help with one-to-one sessions, befriending groups and trips out.

I have great relationships with our 2 sister homes and we often visit each other for coffee morning and other events. 

I have 2 great assistants on the team and their input and hard work just proves how much we are all dedicated to making residents' lives meaningful.

Show More

Dan Brett

Head Chef

Dan has been part of the team at Lancaster Grange since we opened. He very quickly showed his style and expertise with food, which resulted in him being promoted to Chef Manager. Since his promotion, visitors to the home have complimented it on its cuisine, with many returning to sample the canapés and cakes that we have now developed a reputation for!

Having worked previously in hotels and restaurants, this is Dan's first experience in the care sector; the fresh ingredients used and the standard of food expected was a pleasant surprise to him.

His interests include making furniture, interior design and, as you would expect... baking!

Show More

Nick Allen

Maintenance Manager

I have worked at Lancaster Grange since we opened in September 2013. I started here as a Maintenance Assistant and was promoted to Maintenance Manager after two years. I really love my job and I’m lucky to be working with such a great team. 

Nikki Hade

Head of Housekeeping

Nikki has been a housekeeper for three years and a head housekeeper for two. She joined the team in June 2013, so has seen the home completed, playing a significant part in the ‘fit out’ and preparations for our VIP opening. Nikki has elevated her department to a centre of excellence, training new housekeeping recruits for our region in Barchester. Her lovely family join in many of our social events as part of the Lancaster Grange family, which consists of residents, relatives and staff with their own families. Nikki has unbelievably just become a grandmother for the 4th time!

Show More

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more

Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more

Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01636 880 773

All other calls

01636 594 300

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards