What our families say

"Dad was at Kingfisher for about 3 weeks only and he was in for end of life care. The staff from cooks to cleaners up to senior manager were brilliant. All friendly and always available when help was needed. Emphatic at all time, supportive also at all times. I could not say thank you enough. I will always recommend Kingfisher and already have. Thank you, Kingfisher."

Philip L
carehome.co.uk rating: 4.75 out of 5

"I have found the staff and management courteous and kind. They care about the residents and do their best to make them comfortable."

John Y
carehome.co.uk rating: 3.83 out of 5

"So pleased my husband could go back to Kingfisher Lodge for respite care. All the staff are very friendly and go the extra mile to make the patient feel welcome and cared for. Each person is treated as an individual and personal choice is catered for be it bed rest or a food choice."

I Y
carehome.co.uk rating: 4.91 out of 5

"Kingfisher Lodge went through a very serious decline over 2-3 years, however in the past 10 months there has been a good and markedly high improvement in all areas in staffing, care, attitude etc. The atmosphere is very good with happy staff."

W H
carehome.co.uk rating: 4.25 out of 5

"My brother moved to Kingfisher Lodge 11 months ago, after viewing several homes he chose Kingfisher. We liked the way it was being run and the way the staff look after the residents, as nothing is too much trouble for them. We are kept well informed of any problems that might occur and they are dealt with straight away. I think the staff of all the various departments work extremely hard to ensure the residents are well cared for, this shows in the well being of my brother. I have never seen a member of staff without a smile on their face, excellent 10/10."

Colin B
carehome.co.uk rating: 5 out of 5

"Seems to have improved significantly since the introduction of the new management. Many visible improvements within the home. Great staff who show real empathy. It's good to see new activities introduced to and mental stimulation for the residents."

David W
carehome.co.uk rating: 4.58 out of 5

"I am very happy with my mum's care in Kingfisher Lodge, she is well looked after, the carers are very caring with her. I have no doubts when I am not there."

J W
carehome.co.uk rating: 4.08 out of 5

"My mother has been a resident at Barchester Kingfisher Lodge for nearly 3 years. On arrival, she was made to feel very welcome and every effort was taken to settle her in and make her feel at home. The staff were friendly and helpful, treated with respect at all times. She especially enjoyed the musical activities -visiting singers etc- and music workshops. She also loved the visits from the donkeys, birds of prey and exotic animals! Over the last couple of weeks, before she died, she was treated with exceptional care and dignity and I and the rest of the family were well looked after too."

L K
carehome.co.uk rating: 3.75 out of 5

I feel comfortable and happy in my home at Kingfisher Lodge and it suits my needs very well. I enjoy the food and have no complaints. We have lovely views and I like watching the birds, which I appreciate now that I am older.