Reviews for Kenwyn Care Home

"My father, who is 97, has been a resident at Kenwyn for just over 9 months and both his health and wellbeing have improved; I attribute this to the excellent support and encouragement that he receives. The nursing staff are first class, professional, compassionate, and caring. Dad is treated with dignity and respect at all times. In walking along the corridor, it is notable how each member of staff will greet a resident by name, making time to talk to them and make them feel special. The dining room with its semi-formal atmosphere and good food encourages Dad to chat and be sociable, eating three meals a day, very different to eating alone at home. With so much space at Kenwyn there are rooms and outside spaces where family and friends can sit with residents; the coffee and cakes, available at all times, help to reinforce the home-from-home feeling. As a regular visitor, I am made to feel not only welcome but part of the life of the care home, something that I value greatly."

Alyson R
carehome.co.uk rating: 5.00 out of 5

"My aunt has resided in the home for 6 months when she became too frail to be at home and needed additional support. The home is beautiful and my aunt says it feels like a home from home for her. She has a better social life with other residents than she did when she was at home. Making friends and doing activities her mental wellbeing is the best it's been for years and her physical health is being supported. She enjoys her meals and has gained weight. The staff are lovely and so supportive and keep me informed as to her next of kin along the way. This was the best move for my aunt and she is blooming again in Kenwyn."

Rebecca P
carehome.co.uk rating: 5.00 out of 5

"I have been a resident here for almost a year. I am looked after and I like the staff. I enjoy most of the food, but I am a bit fussy! I enjoyed the curry recently and I like any sponge pudding! I liked a trip to the salon and am looking forward to going again, the hairdresser did exactly what I asked for with my colours."

Aliisa M
carehome.co.uk rating: 5.00 out of 5

"I have lived at Kenwyn since August last year. The staff are lovely and caring and I have my favourite staff. I am settled here and I enjoy the food and the entertainment. I love the activity girls. My room is lovely and I have a view of the garden, which is beautiful, especially at this time of year."

Margaret W
carehome.co.uk rating: 5.00 out of 5

"My husband is at Kenwyn and he is very happy here as well as well cared for. The food is nice and the staff are caring. I visit every day apart from Sunday and I am made to feel very welcome. And I love the cake and croissants each day. The staff are all kind and welcoming and I have never had any problems."

Ann - Marie L
carehome.co.uk rating: 5.00 out of 5

"As far as I am concerned, Kenwyn is top-class. Nothing is too much trouble, the staff are amazing and incredibly helpful. When we first arrived I was greeted by a member of staff who is the home services advisor, she was so lovely and caring and compassionate. She went way beyond her duty to make sure everything was up to scratch. They have looked after my husband so well and he has settled in much better than I anticipated. I would like to say a massive thank you to all the staff for everything that they do."

Ruth B
carehome.co.uk rating: 5.00 out of 5

"As a family we have been very happy with the care our father had received since his stroke in November. All the staff are friendly, caring and professional in their care for Dad and he is definitely in the right place for his care and safety. Staff are always willing to help like today when I couldn’t get a taxi arranged due to school pickups, the manager drove us in the minibus to an audiologist appointment and ensured Dad arrived safely in time for his appointment. The staff take responsibility for the care and support and Dad is very happy and cared for at Barchester Kenwyn."

Lyn H
carehome.co.uk rating: 4.58 out of 5

"The kindness, compassion and love which our elderly friend received from the staff at Kenwyn were outstanding. Her last days were made as comfortable as possible, she was never alone, and we will be forever grateful for the care she received. I cannot speak highly enough of the staff at Kenwyn. Thank you so much."

Stewart T
carehome.co.uk rating: 4.58 out of 5

"I would like to say a very big thank you to all at Kenwyn Care Home who provided excellent care for my Father over the last 9 months of his life. He was looked after by their memory Lane/Tresco team at a time in my father's life when his care was very complex and demanding. The home is clean, well-presented, friendly and well-staffed. It was wonderful to see how caring the staff were whilst also at the same time able to provide expert nursing care for his dementia. I am very grateful for the service provided which allowed me to sleep at night knowing he was being looked after so well. Thank you."

Paul S
carehome.co.uk rating: 4.83 out of 5

"I recently visited Kenwyn Care Home and was met by a lovely manager. I was offered a drink and a slice of Victoria sponge made by the chef that morning, it was delicious. The manager took the time to show me around the home and answered all my questions. I felt completely at ease. The staff who saw me all took the time to say hello. Thank you to the manager time you were a professional to the core, and you and your team made me so very welcome."

L S
carehome.co.uk rating: 5.00 out of 5

"My father has just been admitted. Our experience from the initial enquiry phone call through to his admission and welcome has been absolutely top rate. The efficiency, kindness and genuine interest in Dad and us as a family warmed our hearts. Last night, his first at Kenwyn, he told me he was pleased and happy, what more can one ask than to know Dad is safe, secure and satisfied. Thank you to all involved."

C H
carehome.co.uk rating: 4.58 out of 5

"I would like to say that Barchester Kenwyn Care Home provided excellent care for my mother over a long period of time. She was looked after by their memory team at a time in my mother's life when her care was very complex and demanding. The home is clean, well presented, friendly and well staffed. It was wonderful to see how valuing and caring the staff were whilst also at the same time able to provide expert nursing care. I am very grateful for the service provided which allowed me to sleep at night knowing she was being looked after so well. Thank you."

Kevin E
carehome.co.uk rating: 5.00 out of 5

"Really lovely place. Knowledgable and friendly staff who do so much for my friend. Nice and close to the town. She likes the food and the singers particularly, and we had a great time at the garden party!"

J P
carehome.co.uk rating: 4.92 out of 5

"On our many visits to my mother (dementia ward), we have found the staff and care to a high standard and have kept us informed of any situation that needed attention. We are very happy to entrust our mother to your amazing care."

Paul V
carehome.co.uk rating: 5.00 out of 5

"My Mother came to this home in February. I live out of the county it was hard but the Service Advisor talked me through the process and put my mind at ease. Since she has been admitted mum has settled well and enjoying her meals and is still close to her old home in Cornwall, where her friends are. Living far away is hard but the staff let me do virtual visits, talking to my mum on video calls. She has never been one for technology but the staff support her. My wife and I are reassured she is cared for and not alone anymore. Thank you"

Danny N
carehome.co.uk rating: 5.00 out of 5

"Very polite staff and willing to assist when required. Pleasant on the telephone and answer precisely. Offer good quality care for my dear wife. The room is always tidy and clean."

G L
carehome.co.uk rating: 4.91 out of 5

"What a Great team the staff at Kenwyn are. My mother who is in the Dementia unit had her birthday today and they put on a lovely display of balloons, banners and made a special cake for mum as she can only really eat pureed food so it was lovely to see they went out of their way to make it special. I honestly cannot thank the staff for all they do for my mum and to mum they are her family and that means the world to me. People are very quick to judge carers and nurses and just presume everything should be done perfectly but do they realise what actually goes into caring especially with very demanding patients who require specialised help. We as relatives obviously want the very best care and it is very easy for us to say your not doing this or that right but I know if I spent a few days actually inside the home doing the work they do opinions and expectations would change. They deserve our praise so please be nice relatives."

Rachel J
carehome.co.uk rating: 5.00 out of 5

"I just want to say a huge thank you to all the staff for looking after my friend, she has the best care and is really supported. When I visit her it,s nice to see her so happy. The home is wonderful and I could not ask for anything more."

Karen W
carehome.co.uk rating: 5.00 out of 5

"Kenwyn is very clean and tidy. There is a lovely warm atmosphere as soon as you walk through the door and the staff at Kenwyn are amazing they are very friendly, caring and professional and nothing is ever too much trouble for them."

S W
carehome.co.uk rating: 5.00 out of 5

"During regular visits, I have got to know many staff members at Kenwyn. The reception team are warm, friendly and supportive. I have nothing but praise and admiration for the nurses and carers who work closely with the residents. I admire and commend their fortitude and cheerful, unfaltering dedication to their work, dealing as they do with a multitude of complex cases. Given that I never planned for my husband to require 24-hour care, he could not be in a better place."

C W
carehome.co.uk rating: 4.83 out of 5

"The manager and her team have created a kind, compassionate and caring environment at Kenwyn. Our aunt and uncle have been treated with genuine care and it has been a real comfort to us, knowing that they are safe. The medical care that they receive is comprehensive and the staff on both Tresco and Trelissick have been amazingly kind and caring. I have utter confidence in Kenwyn and the staff there; their professionalism means that we don’t need to worry, even during a very difficult time for the family."

Claire A
carehome.co.uk rating: 5.00 out of 5

"Fabulous care for my dad. Lovely staff and activities."

Mandy V
carehome.co.uk rating: 5.00 out of 5

"I was very pleased with my husband's care. The staff were excellent, very compassionate and caring. Thank you."

Doreen M
carehome.co.uk rating: 5.00 out of 5

"All the staff in the Truro, Barchester Kenwyn Care Home are very polite and professional."

John P
carehome.co.uk rating: 4.55 out of 5

"My husband is kept beautifully peaceful, no distress. Staff are excellent and keep my husband very well. Staff are always polite and helpful. I am made to feel welcome on my visits and show dignity and respect for my husband. No complaints."

Elizabeth S
carehome.co.uk rating: 5.00 out of 5

"Our family member has been at Barchester Kenwyn Care Home for nearly 2 years. The facilities and decor are akin to a 5-star hotel. The dining room and menu choices are first class and delicious in variety and taste. The rooms are very comfortable and well appointed. Above all the service and care from the hugely dedicated care team for the residents is second to none. The compassion and dignity they exude with every interaction is wonderful. Nothing is too much trouble, every day they go above and beyond to ensure the residents every need is met. They do it with warmth, a smile and friendly conversation. They are nothing short of amazing. Special recognition needs to go to one in particular member of staff, she is an angel in every respect and has helped make our relative as happy as she is there."

Sara T
carehome.co.uk rating: 4.83 out of 5

"Worked very closely with the head of unit, who quickly ascertained my mother's situation, needs and indeed, future needs. Additionally, my mother had been suffering from financial abuse and other safeguarding issues. The head of unit was able to ensure measures were put in place to protect my mother. The environment, care, attention and dedication of the team have actually seen an overall improvement in my mother, who has become more engaging and doing the activities she enjoys. Further, I would like to commend the entire team who work under difficult and emotional situations and yet remain super pleasant and always with a smile, warm and friendly greetings. Thank you."

Andrew F
carehome.co.uk rating: 4.83 out of 5

"We realised very quickly that the residents are treated with care and compassion but most importantly, treated with dignity. The staff make the time to know the residents so are all treated as individuals and get to know their likes and dislikes, their history and family so that the resident feels like they are with friends. Memory lane is secure, so, as family, we know Mum is not able to wander off. Food is excellent, activities are every day and varied and looking out into the gardens gives a lot of pleasure."

M P
carehome.co.uk rating: 5.00 out of 5

"Mum, who has dementia, has been at Kenwyn for a couple of years now. The staff work tirelessly to care for all the residents and meet their individual needs. I am always met with a smile and I find they listen to suggestions and act on them when they can. I have been kept well informed of any changes in mum's health and my consent is always asked for when changes are needed. The staff are continually looking for ways to engage with the residents and keep them as happy as possible."

Clive H
carehome.co.uk rating: 4.50 out of 5

"Lovely, friendly staff, all are happy to answer any questions or concerns. Great to see staff interacting with everyone. Lovely garden areas which are very well maintained. The meals always look appetising and plenty."

D K
carehome.co.uk rating: 4.75 out of 5

"The staff are extremely friendly and helpful. The environment is very comfortable and welcoming. They cater to needs efficiently and professionally. Always greeted with a smile."

Paula W
carehome.co.uk rating: 4.83 out of 5

"Barchester Kenwyn Care Home is a wonderful place for my mother. She is well cared for and everyone from the care team to management is wonderful and kind. Mum likes her room, food and being out in the large garden. Everyone is patient with the residents and very helpful."

K B
carehome.co.uk rating: 4.83 out of 5

"My mum has been a resident at Barchester Kenwyn Care Home, Memory Lane Dementia Community, since October 2023. As a family, we feel that Mum is well cared for, safe and treated with respect and dignity. The staff are very welcoming, friendly and always happy to help. We are kept informed of any health issues that arise and appreciate the good communication and reassurance we receive."

Suzanne L
carehome.co.uk rating: 4.75 out of 5

"I approached the home to enquire about a two-week respite stay, post-operative convalescence and care, for my mother-in-law. From start to finish, we were all treated with care, compassion and dignity. My mother-in-law was very well cared for and even said she would come back again - this is a real compliment to the staff who cared for her. Thank you for making this an excellent experience."

C S
carehome.co.uk rating: 4.67 out of 5

"Staff brilliant. Family member looked after very well."

P B
carehome.co.uk rating: 4.42 out of 5

"The staff at Kenwyn are all amazing. From the first day my mum came to live at the home in January 2024, she has received the highest level of care. They respect my mum's wishes and have shown fantastic support to her, myself and my father. Keep up all your amazing work."

M M
carehome.co.uk rating: 4.83 out of 5

"Dad has a lovely room overlooking the garden and is cared for by welcoming, friendly staff who make him feel part of a family. He loves the trips out and yesterday saw the Christmas lights in the local town, all had a merry time on the bus!"

Allison W
carehome.co.uk rating: 4.75 out of 5

"Very obliging staff, all very helpful. Everything appeared as we hoped. Clean and tidy and welcoming. Our friend appeared quite happy and content."

R W
carehome.co.uk rating: 5.00 out of 5

"My father (96) has been residing in Kenwyn for nearly nine months. I can say that I can pop in at any time and find he is well cared for, and when I leave, I am confident and couldn't do better for his care - I think that's it."

Ginnie M
carehome.co.uk rating: 4.67 out of 5

"Excellent service in every aspect. The staff are totally dedicated and give 100% to support and help the residents. My wife could not have ended up, with her condition, in a better place."

David K
carehome.co.uk rating: 5.00 out of 5

"All the staff are so helpful and willing to do anything they can to help. They are extremely good with my husband and this is really appreciated."

Maureen M
carehome.co.uk rating: 5.00 out of 5

"My sister is very lucky to be a resident in Barchester Kenwyn Care Home. The staff are very caring and nothing is too much trouble. Recently, my sister was admitted to hospital with a respiratory infection, two members of the home visited her there. The rooms are large, well decorated and well maintained. My sister often catches the corner in her room with her wheelchair and the maintenance people quickly repair it. My sister is kept occupied by the activities section and on occasion goes out for the day in home's mini-bus. Best of all, my sister is happy and content at Barchester Kenwyn Care Home."

PM
carehome.co.uk rating: 5.00 out of 5

"I find Kenwyn nursing home maintains an excellent standard of care for my dad. He has been a resident at the dementia ward Tresco for almost four years now. I cannot praise the staff enough they are wonderful. The lady who takes charge of the ward is a beautiful person. She runs Tresco with such care for the residents, with love, patience and professional kindness. I have watched her over these years and I have only ever seen her demonstrate the highest possible standards of professional care."

Kate M
carehome.co.uk rating: 5.00 out of 5

"My relative resides on the Tresco Unit at Kenwyn Care Home. Tresco is the dementia unit and my relative has resided there for 5 years. The nurses and staff have always shown genuine care and support, not only to my loved one but also to myself where there have been times of sadness or change. The catering staff are also an integral part of the team. The food and service is very good. I find that I can approach any member of staff on Tresco, from the nurses to the fantastic care teams and have any concerns dealt with or answered. In all circumstances, I have never felt that I cannot approach anyone that either works on Tresco or in Tresco and speak freely to them all. Everyone is courteous, caring and thoughtful and my loved one and I feel very much part of the Tresco family."

Anne W
carehome.co.uk rating: 4.75 out of 5

"Very happy with the care that my mother has received over the last 12 months. The staff are brilliant as is the food. Large rooms with en-suite. Everything is clean. Our family visits range from early morning, afternoons and evenings and on different days of the week. Staff are always friendly and chatty but always putting the resident first. Nothing but praise for them all from the time we enter the front door. Thank you Kenwyn."

Carol R
carehome.co.uk rating: 4.92 out of 5

"My friend went to live at Kenwyn Nursing Home to be near to her family in Cornwall. She spent 14 months there before she sadly passed away. Despite her medical condition she was always cheerful. Whenever we spoke on the telephone she often told me how kind and considerate she found the people who cared for her. This was so important to me as I live 300 miles away and could not visit regularly. I have nothing but praise and thanks for the staff at Kenwyn who strived to make her as comfortable as possible and always had time for a friendly chat. I would not hesitate in recommending Kenwyn Nursing Home for their care and commitment to their residents."

Diana S
carehome.co.uk rating: 3.92 out of 5

"My partner has only been at Kenwyn for 3 weeks. To date, I am very happy with how he is getting along. I feel confident when I leave him that he is well cared for."

Janice M
carehome.co.uk rating: 4.17 out of 5