Reviews for Kenwyn Care Home

I visited my Gran in Law at Kenwyn a few years ago and was always impressed with the friendly staff. The home seemed warm and welcoming. This was a few years ago and I'm told the home continues to go from strength to strength. The home seems to have a good relationship with the community. I would definitely consider Kenwyn if a relative needed supportive care

Very friendly staff, very welcoming and friendly when I was working onsite today. Was even kind enough to give me a lunch which was lovely.

Excellent respite care provided for my father. Good staff ratios, very caring, varied menu and a range of activities available. Very efficient communications and easy to make arrangements.

I very highly recommend Kenwyn - the care that my lovely Mum is receiving is absolutely excellent. Huge thanks to all the staff for making her stay as comfortable and enjoyable as possible in difficult circumstances. There is an air of calm throughout Kenwyn and residents are clearly content and happy. I'm always made to feel entirely welcome and all our questions and concerns are addressed efficiently and professionally. You're an amazing team with excellent leadership - fantastic.

This is a great home and I highly recommend it. We visited for the open day and were very impressed. Greeted with a smile, very friendly staff. Adelina and Haley showed us around. Spotless, newly renovated, lovely deco. We also enjoyed homemade cakes and coffee.

"All the staff were so caring and vigilant to the residents' safety and well being. Despite the resident feeling that they did not require care, even though they did, they were very supportive. They were also very supportive to me, who has had to deal with various situations relating to the well-being and safety of the resident."

Christine G
carehome.co.uk rating: 5.00 out of 5

"When my dad first came into the home I was anxious and unsure as to how he would settle. It soon became very clear that he was well cared for and treated with kindness and respect. My worries were misplaced. The home is calm and the staff are kind although at times I believe they are understaffed and this could be addressed by management. The entertainment is considered and the music/activities put on for the residents is excellent as too are the menu choices. My dad is happy here."

K C
carehome.co.uk rating: 4.42 out of 5

"I very highly recommend Kenwyn - the care that my lovely Mum is receiving is absolutely excellent. Huge thanks to all the staff for making her stay as comfortable and enjoyable as possible in difficult circumstances. There is an air of calm throughout Kenwyn and residents are clearly content and happy. I'm always made to feel entirely welcome and all our questions and concerns are addressed efficiently and professionally. You're an amazing team with excellent leadership - fantastic."

Bonita S
carehome.co.uk rating: 4.58 out of 5

"I have lived at Kenwyn since August last year. The staff are lovely and caring and I have my favourite staff. I am settled here and I enjoy the food and the entertainment. I love the activity girls. My room is lovely and I have a view of the garden, which is beautiful, especially at this time of year."

Margaret W
carehome.co.uk rating: 5.00 out of 5

"Barchester Kenwyn Care Home is a wonderful place for my mother. She is well cared for and everyone from the care team to management is wonderful and kind. Mum likes her room, food and being out in the large garden. Everyone is patient with the residents and very helpful."

K B
carehome.co.uk rating: 4.83 out of 5

"What a Great team the staff at Kenwyn are. My mother who is in the Dementia unit had her birthday today and they put on a lovely display of balloons, banners and made a special cake for mum as she can only really eat pureed food so it was lovely to see they went out of their way to make it special. I honestly cannot thank the staff for all they do for my mum and to mum they are her family and that means the world to me. People are very quick to judge carers and nurses and just presume everything should be done perfectly but do they realise what actually goes into caring especially with very demanding patients who require specialised help. We as relatives obviously want the very best care and it is very easy for us to say your not doing this or that right but I know if I spent a few days actually inside the home doing the work they do opinions and expectations would change. They deserve our praise so please be nice relatives."

Rachel J
carehome.co.uk rating: 5.00 out of 5

"My father, who is 97, has been a resident at Kenwyn for just over 9 months and both his health and wellbeing have improved; I attribute this to the excellent support and encouragement that he receives. The nursing staff are first class, professional, compassionate, and caring. Dad is treated with dignity and respect at all times. In walking along the corridor, it is notable how each member of staff will greet a resident by name, making time to talk to them and make them feel special. The dining room with its semi-formal atmosphere and good food encourages Dad to chat and be sociable, eating three meals a day, very different to eating alone at home. With so much space at Kenwyn there are rooms and outside spaces where family and friends can sit with residents; the coffee and cakes, available at all times, help to reinforce the home-from-home feeling. As a regular visitor, I am made to feel not only welcome but part of the life of the care home, something that I value greatly."

Alyson R
carehome.co.uk rating: 5.00 out of 5

"My husband is at Kenwyn and he is very happy here as well as well cared for. The food is nice and the staff are caring. I visit every day apart from Sunday and I am made to feel very welcome. And I love the cake and croissants each day. The staff are all kind and welcoming and I have never had any problems."

Ann - Marie L
carehome.co.uk rating: 5.00 out of 5

"As far as I am concerned, Kenwyn is top-class. Nothing is too much trouble, the staff are amazing and incredibly helpful. When we first arrived I was greeted by a member of staff who is the home services advisor, she was so lovely and caring and compassionate. She went way beyond her duty to make sure everything was up to scratch. They have looked after my husband so well and he has settled in much better than I anticipated. I would like to say a massive thank you to all the staff for everything that they do."

Ruth B
carehome.co.uk rating: 5.00 out of 5

"As a family we have been very happy with the care our father had received since his stroke in November. All the staff are friendly, caring and professional in their care for Dad and he is definitely in the right place for his care and safety. Staff are always willing to help like today when I couldn’t get a taxi arranged due to school pickups, the manager drove us in the minibus to an audiologist appointment and ensured Dad arrived safely in time for his appointment. The staff take responsibility for the care and support and Dad is very happy and cared for at Barchester Kenwyn."

Lyn H
carehome.co.uk rating: 4.58 out of 5

"All the staff are so helpful and willing to do anything they can to help. They are extremely good with my husband and this is really appreciated."

Maureen M
carehome.co.uk rating: 5.00 out of 5

"The kindness, compassion and love which our elderly friend received from the staff at Kenwyn were outstanding. Her last days were made as comfortable as possible, she was never alone, and we will be forever grateful for the care she received. I cannot speak highly enough of the staff at Kenwyn. Thank you so much."

Stewart T
carehome.co.uk rating: 4.58 out of 5