Reviews for Kenwyn Care Home

"Kind attentive staff good at helping to get residents to activities. A nice homey environment (safe) Food seems to be very good with plenty of choice. Rooms plesent rooms with ensuit good higeine standards."

Kenwyn has a warm, community feel. Staff are attentive and genuinely care about residents’ wellbeing

We had previous experience of Kenwyn as my mother had been there for the last couple of years, passing in April this year at 100. While she was always well cared for and the team were lovely, it’s a very different thing when it’s your husband going in for palliative care, but we are so grateful that this is where he chose to go.

The team were simply amazing. They couldn’t have been kinder — to my husband in his last couple of weeks, and to us as a family in those final days when we camped out with him. They offered food, drinks, and hugs when we needed them, and most importantly gave him the nursing care and support that kept him comfortable and calm, allowing him to pass peacefully and feeling loved.

They are a brilliant team with excellent leadership and we honestly can't thank them enough.

"We had previous experience of Kenwyn as my mother had been there for the last couple of years, passing in April having reached 100. She was always well cared for and the team were lovely. However, it's a very different thing when it's your husband going in for palliative care, but we are so grateful that this is where he went. The home itself has a warm, welcoming feel, with spacious corridors, cosy sitting rooms, tea and biscuits always on hand, and lovely gardens to step out into when you need a breath of fresh air. The team were simply amazing. They couldn't have been kinder - to my husband in his last couple of weeks, and to us as a family in those final days when we camped out with him. They offered food, drinks, and hugs when we needed them, and most importantly gave him the nursing care and support that kept him comfortable and calm, allowing him to pass peacefully and feeling loved. They are a brilliant team with excellent leadership and we genuinely can't thank them enough"

"My lovely Mum has been at Kenwyn since January 2025. The care she receives is absolutely excellent, and as her needs change the team have done an amazing job of helping her to be calm and comfortable. The variety and freshness of the food has contributed hugely to her feeling well and helped her to enjoy eating again. Her routine has been adapted to suit her declining health and her comfort is always the priority. The team are always so friendly, professional and deeply caring. Thank you for everything you all do for us."

"The overall experience has been outstanding in every respect The facilities are first class and the people in the home are without exception the absolute best. Nothing more to add except - 'Thank you'"

"Extremely impressed during short visit to see friend. Staff were exceptional. Professional & very welcoming. The home is spotless."

"This is the fourth home mum has been a resident in and the best. Mum's behaviour has been challenging and she has nursing needs. The staff have been very professional and caring both to mum and to me."

"All the staff were so caring and vigilant to the residents' safety and well being. Despite the resident feeling that they did not require care, even though they did, they were very supportive. They were also very supportive to me, who has had to deal with various situations relating to the well-being and safety of the resident."

This is a great home and I highly recommend it. We visited for the open day and were very impressed. Greeted with a smile, very friendly staff. Adelina and Haley showed us around. Spotless, newly renovated, lovely deco. We also enjoyed homemade cakes and coffee.

"When my dad first came into the home I was anxious and unsure as to how he would settle. It soon became very clear that he was well cared for and treated with kindness and respect. My worries were misplaced. The home is calm and the staff are kind although at times I believe they are understaffed and this could be addressed by management. The entertainment is considered and the music/activities put on for the residents is excellent as too are the menu choices. My dad is happy here."

I very highly recommend Kenwyn - the care that my lovely Mum is receiving is absolutely excellent. Huge thanks to all the staff for making her stay as comfortable and enjoyable as possible in difficult circumstances. There is an air of calm throughout Kenwyn and residents are clearly content and happy. I'm always made to feel entirely welcome and all our questions and concerns are addressed efficiently and professionally. You're an amazing team with excellent leadership - fantastic.

"I was very pleased with my husband's care. The staff were excellent, very compassionate and caring. Thank you."

"All the staff in the Truro, Barchester Kenwyn Care Home are very polite and professional."

"My husband is kept beautifully peaceful, no distress. Staff are excellent and keep my husband very well. Staff are always polite and helpful. I am made to feel welcome on my visits and show dignity and respect for my husband. No complaints."

"Our family member has been at Barchester Kenwyn Care Home for nearly 2 years. The facilities and decor are akin to a 5-star hotel. The dining room and menu choices are first class and delicious in variety and taste. The rooms are very comfortable and well appointed. Above all the service and care from the hugely dedicated care team for the residents is second to none. The compassion and dignity they exude with every interaction is wonderful. Nothing is too much trouble, every day they go above and beyond to ensure the residents every need is met. They do it with warmth, a smile and friendly conversation. They are nothing short of amazing. Special recognition needs to go to one in particular member of staff, she is an angel in every respect and has helped make our relative as happy as she is there."

"Worked very closely with the head of unit, who quickly ascertained my mother's situation, needs and indeed, future needs. Additionally, my mother had been suffering from financial abuse and other safeguarding issues. The head of unit was able to ensure measures were put in place to protect my mother. The environment, care, attention and dedication of the team have actually seen an overall improvement in my mother, who has become more engaging and doing the activities she enjoys. Further, I would like to commend the entire team who work under difficult and emotional situations and yet remain super pleasant and always with a smile, warm and friendly greetings. Thank you."