Reviews for Iddenshall Hall Care Home

A lovely rural location.
Our grandma is very happy here. The staff are brilliant and always happy to answer any questions we have.
Currently undergoing a large refresh and a bit dusty hence only four stars. Otherwise can recommend.

My mother spent approximately 2 years here, sadly passing away in May 2019 at the age of 96. I could not have asked for a more professional, caring team to look after her and ensure that she was as comfortable as possible at all times. An excellent team in lovely premises and in a delightful location.

We are regular visitors to our Aunt. Staff are welcoming and we can usually sit in the library for a bit of privacy. There are facilities to make us all a hot drink. Our Aunt is well cared for and the menu choice is varied. Her room is clean and she has personal effects and photos that bring her comfort.

"My lovely nan has been a resident at Beeston View for a while now. Nan has vascular dementia and the staff take amazing care of her, this is now her home and I know she is looked after. The care home and staff put on amazing events/daily activities to ensure everyone is happy and engaged, nothing is too much trouble. I know my nan is happy here :) Thank you to all the amazing staff at Beeston View for your hard work and dedication to make sure our loved ones are cared for."

Becky C
carehome.co.uk rating: 4.58 out of 5

"My wife is in the right place for her care + support. Staff are doing a great job. 100% The home is very clean and tidy and good food."

Charles E
carehome.co.uk rating: 5.00 out of 5

"Had a very pleasant visit with my sister today. She was in very happy spirits throughout the day. Staff all pleasant and attentive to all. Sister enjoyed listening to a chap in the lounge who played the piano."

Mary B
carehome.co.uk rating: 4.00 out of 5

"From the first day that I brought mum to Beeston View the staff couldn't be more helpful. Nothing is too much trouble and are always on hand to assist. The staff are not only very good at their job they are also lovely people. There is always a good selection of food served it puts my mind at rest knowing that mum is being well cared for."

Brian D
carehome.co.uk rating: 4.92 out of 5

"My husband has been a resident since July 2021. He suffers with severe Dementia and all the staff treat him with such dignity and are very kind, caring, friendly and give an excellent professional service. Our children and I feel so blessed that he is receiving such wonderful attention and care."

Margaret D
carehome.co.uk rating: 5.00 out of 5

"Mum's stay at Beeston View was lovely. The staff were very kind and considerate, and the accommodation was excellent. The reason she was moved was to be in the same home as her sister and local to the family. The staff are a credit to the home."

Robert C
carehome.co.uk rating: 5.00 out of 5

"When my father first came to Beeston View, he was distressed, but once he settle in and with the help of the conscientious and caring staff, my father felt happy and content as he was made to feel comfortable, sadly, as my father reached end of life. I cannot express how grateful I was to the care workers, nurses and staff that did their utmost to make my father as comfortable as possible."

Alexandra P
carehome.co.uk rating: 4.55 out of 5

"The care that my grandad received from the staff at Beeston was very caring and personable towards him. He was very relaxed and content during his stay."

P B
carehome.co.uk rating: 4.00 out of 5

"Initially, my grandad was unhappy about being in residential care, however, the staff have worked their magic to make him feel welcome and part of a caring environment. He did learn to love the staff and this is down to them working above and beyond their job."

Z P
carehome.co.uk rating: 4.67 out of 5

"I can't thank the entire team at Barchester Iddenshall Hall and Beeston View Memory Lane Community downstairs facility enough. Their care and attention to my dad's well-being are exceptional, having been visiting throughout the Covid-19 pandemic, whenever the rules allowed. It is a pleasure to see how the staff have responded to the additional rules they have had to endure and it is lovely to now visit in a more back to normal environment. I could single out a couple of people who I have contact with but it would be unfair as I know there is more to the team than the people we see on every visit. Thank you for keeping dad safe and happy and for taking the time you do."

William S
carehome.co.uk rating: 5.00 out of 5

"Mum's home has been downstairs at Beeston View for many years now, and we regard it as her home and the wonderful staff as an extension of our family. The last two years have been very difficult for everyone, but I always have felt reassured that Mum’s care would continue to be excellent, knowing how caring and trustworthy the staff are. When you go to visit, there is always a lovely, warm atmosphere; you are greeted by smiles and sometimes singing, and all the residents are treated with great dignity and respect. Mum says very little now, but I can tell she is happy and content."

K T
carehome.co.uk rating: 4.42 out of 5

"The care staff are kind, patient and compassionate. My mum stayed for respite care and felt very comfortable and happy. I always found the care staff very friendly, approachable and helpful. Mum's needs were considered all the time and she had a good supply of cheese and onion crisps, which she loves. Thank you so much. Some feedback for the management - it would be good to have knobs on the drawers and the room had a slight urine smell, although the room looked spotlessly clean."

W B
carehome.co.uk rating: 4.00 out of 5

"I met with the Unit Manager to discuss the arrangements for my mother becoming a resident. I was really impressed by her knowledge, experience and understanding of the elderly with dementia. The thoroughness of the questions to be able to ensure the level of care was appropriate from the outset was great. The facilities for the residents look super with plenty of choices inside and outside to cater for lots of activities, or quiet spaces to read too. A very good initial experience, I think my mother will be happy there."

David L
carehome.co.uk rating: 4.17 out of 5

"Good support and treated with dignity."

T S
carehome.co.uk rating: 4.89 out of 5

"Mum has lived in Beeston view for two years now. This last year has been unthinkable for many but to be apart from your parent with advanced Alzheimer’s, it’s heartbreaking. I wanted to write this review as a way of showing my gratitude for a couple of the carers especially. Mum has formed a strong bond with the two carers in Beeston View and sees them as family. I can honestly say they also treat her as family and for this, I’m truly grateful. They have been my lifeline this past year and I know they’ve kept her going. Also this last couple of weeks mum had a short stay in hospital and, again, without these two carers, I wouldn’t have been able to cope. When I struggled to get information from the hospital, they helped me and informed me of every move that was being made with mum. Since she has been back to Beeston they have welcomed her back like family. I can’t tell these girls enough how thankful I am. They are true heroes in my mind and deserve a medal. Thanks so much, ladies."

Tracie G
carehome.co.uk rating: 4.42 out of 5

"Very friendly, care very good. Can't comment on activities as I have not visited when any have been on. People do their best to help and treat my father with dignity."

Denise R
carehome.co.uk rating: 4.45 out of 5

"Fantastic care from all staff members. We always feel very welcome when visiting. A warm environment with a very homely feel. The bedroom is always clean and tidy. Grandad feels very at home here. Thank you!"

Rosie P
carehome.co.uk rating: 4.83 out of 5

"Mum came into care in July 2020. She has been well looked after and cared for. Mum seems very happy and we always have a laugh. The staff have always been most helpful and have answered any questions. There seems to be lots going on in the care home for mum to join in with and mix with others."

Sue L
carehome.co.uk rating: 4.58 out of 5

"Mum has been here since May 2022 and settled well. All staff are lovely, food seems excellent."

T D
carehome.co.uk rating: 3.83 out of 5

"We are completely happy with the service provided, the friendly staff and the lovely feel of the home."

Jane B
carehome.co.uk rating: 5.00 out of 5

"My mum is always well cared for and clean. She eats well and is much happier now she's in settled surroundings with people who genuinely care for her. I wouldn't hesitate to recommend Beeston View."

Nick H
carehome.co.uk rating: 4.08 out of 5

"Since moving into Barchester Beeston View, Dad has received excellent care from all staff. He is well looked after and enjoys all the activities the home provides. As a family, we are happy that Dad is in safe hands and we feel well-informed about all aspects of Dad's well-being. Thank you to all the staff."

Nick S
carehome.co.uk rating: 5.00 out of 5

"My mum was discharged from hospital into another care home. She had not been out of bed for over a month, was not eating properly and very distressed. The first home she was in she did not settle and we found Beeston View Memory Lane Community after a couple of weeks and moved her. She was up walking on the first day and eating well and settled within a couple of weeks. This is down to the homely facilities and excellent care she has received from the care and nursing staff. I cannot praise them highly enough. We have got Mum back again (as much as we can)."

Ian M
carehome.co.uk rating: 4.50 out of 5

"Barchester Iddenshall Hall and Beeston View Memory Lane Community have been amazing to our family. My nan is 102 and still going strong. This is down to the care and the staff that look after my nan. The unit manager has been an inspiration to the home and raising awareness and money to benefit all residents. Keep the good work up."

Deborah E
carehome.co.uk rating: 4.33 out of 5

"My aunt has been in Barchester Iddenshall Hall and Beeston View Memory Lane Community for eight years approximately. She loves the feeling of security and the friendly staff are always cheerful and fun. She feels cared for and well looked after and enjoys all the activities. Whenever I visit, I am impressed by the "can do" attitude of the staff and the continuity of staff - many have been in situ since my aunt arrived, ensuring a great bond between residents and staff. My only negative comment is that there have been no outings since Covid. My aunt appreciates a change of scene, if only for a coffee."

Miles A
carehome.co.uk rating: 4.42 out of 5

"My wife who has Alzheimer's, has been in Beeston View since June 2023. Prior to admission, she was very agitated, and stressed, ultimately making care at home not possible. The change since admission is incredible, she is now calm, interactive, and as far as one can tell, mentally settled, largely due to this kind, supportive, and professional care staff. The environment is always spotlessly clean, and the meals (I visit most days) are varied, nutritious, and well-presented. The nursing staff are professional, always present, and accessible for any questions. Finally, the administration team and care manager are accessible for any questions, and helpful of specific issues arrise."

P S
carehome.co.uk rating: 5.00 out of 5

"My 90-year-old father has had vascular dementia for 10 years and in June 2022 was moved to Beeston View. Despite having live-in carers at home, a typical day for him did not include much interaction with other people or stimulation from different activities or environments. The day he moved to Beeston View his mobility was so bad it took 1 hour to get him into the ambulance and he needed a hoist on arrival. Since then his life has turned around and he is positively thriving. His mobility is so much better and he is able to walk around carefully but unaided. Surprisingly, his short-term memory also seems to have improved. I was resolute that my dad would never go into a 'home' but I'm so glad we were forced into this situation. He is looked after with compassion and dignity by people who so clearly care for him and engage with him. To visit him and everyone at Beeston View is an absolute pleasure and time spent with my dad that I will treasure always."

Kathy K
carehome.co.uk rating: 3.92 out of 5

"It has been such a relief to find a care home who have made such support for my wife after her needs could not be met. I enjoy a warm welcome every time I visit every day which continues until I leave. The care staff have an excellent relationship with my wife and myself and I can only express my satisfaction. It's the big things which add up to a rather special place."

Grenville P
carehome.co.uk rating: 4.50 out of 5

"I have no other experience but reading press reviews I should consider this care to be excellent. The staff seem to be helpful and courteous."

B D
carehome.co.uk rating: 4.00 out of 5

"My wife was admitted recently and I am impressed by the welcome and arrangements for settling her in. Early indications are very favourable."

S D
carehome.co.uk rating: 4.75 out of 5

"My husband has been spending one day per week in daycare. The staff have been extremely pleasant and helpful. We have looked for a slightly cheaper option for full-time care, we found the commitment for his years off-putting."

M C
carehome.co.uk rating: 4.30 out of 5

"My mother was a resident at Beeston View for the last four years. During that time she received excellent quality care and was always treated with kindness and dignity. The behaviour of residents in the dementia unit is often quite challenging and yet throughout that, the staff are able to relate to and to treat the residents in a friendly and caring manner - never losing sight of the human being trapped inside. The environment is pleasant, with enough space and the food is good. I am very grateful that my mother was able to have such good care during this last phase of her life and I could not give Beeston View a higher rating for the service it provides. If asked to give a score, it would be 5/5."

D M
carehome.co.uk rating: 4.75 out of 5

"First Christmas for my dad in the home, we are so happy that the staff are so positive and happy. Especially with the special days; Christmas and new year."

Mike R
carehome.co.uk rating: 5.00 out of 5

"My mother is well cared for and is safe which is a comfort to us as a family. Staff are on the whole lovely. We have had one or two issues but these were quickly addressed when raised. Food is good. Cold drinks are available in rooms and hot drinks brought regularly. Rooms vary- mum has a small window which she has difficulty seeing out of. She has some of her own furniture and cleaning could be a little better. Although mum is given an all over wash daily and is bathed, I would like the latter to be more often."

Carol W
carehome.co.uk rating: 3.83 out of 5

"My wife receives a high level of care and support. Prompt and efficient support when I pressed the emergency button. Staff have a pleasant and supportive manner."

Ronald H
carehome.co.uk rating: 4.45 out of 5

"I find it a good stay on the whole. The staff on night duty were really good, bringing me cups of tea when asked for one. One or two of the carers were a bit unhelpful and impatient but on the whole, I would rate it excellent with good food. Plenty of choice as well."

Evelyn R
carehome.co.uk rating: 4.08 out of 5

"Lovely food and well cared for."

Joyce P
carehome.co.uk rating: 4.14 out of 5

"I have just visited my mum and want to say a huge thank you to the manager and her team. Mum is flourishing and every member of the team deserves praise and thanks. Mum is treated with respect, dignity and they help her maintain her little garden outside her patio door. This has been such a difficult year for Mum and all of us. With the support of Barchester Iddenshall Hall, we are building happy experiences each time we visit. Mum adores the staff and above all the manager. Thank you for your compassion, understanding and support to the family."

Rosie G
carehome.co.uk rating: 5.00 out of 5

"My 95 year old dad has just spent his first two weeks in his first care home. He was anticipating that moment with dread. But he seems to have enjoyed it. This is because of the amazing care staff who with a blend of professionalism, good humour and dedication make what my dad thought would be a terrible experience into - really - quite a good one. Well done all of you."

Ken C
carehome.co.uk rating: 4.33 out of 5

"Generally good, staff helpful and friendly although overstretched sometimes. Varied activities laid on throughout the year."

V S
carehome.co.uk rating: 4.17 out of 5

"Over the last few days, my mum has been receiving end of life care. I cannot praise the staff here enough. She has had such love and care and this has been extended to us, her family, at this difficult time."

C L
carehome.co.uk rating: 4.25 out of 5

"What can I say? Excellent care and service at all times. Brilliant caring staff."

Chris K
carehome.co.uk rating: 4.92 out of 5

"My father who suffers from Parkinson's disease and Lewy-body dementia spent three weeks of respite care at Beeston View. My mother, myself and all the family were very impressed with the care he received. The staff were excellent as were the facilities."

Susan S
carehome.co.uk rating: 5.00 out of 5

"My mother moved to Barchester Iddenshall Hall and Beeston View Dementia Unit a few months ago suffering from dementia and a severe bed sore. The treatment at Barchester Iddenshall Hall and Beeston View Dementia Unit ensured the sore cleared up and she no longer suffered from continuous water infections. This, coupled with the patient and friendly care provided meant her last few months were not only less painful but were also less muddled and confused. she was more relaxed and far less stressed than she had been previously been."

D O
carehome.co.uk rating: 4.25 out of 5