Meet the team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Care homes and elderly care from Barchester Healthcare

Suzanne Owen

General Manager

Welcome to Iddenshall Hall; my name is Suzanne and I am the General Manager here.

I qualified as a Mental Health Nurse in 1989 and have worked for both the NHS and in private sectors. I have specialised in care of the elderly within the private sector since 1996 and have worked for small, family run businesses, as well as for large corporate providers.

I am looking forward to working within a new team and with assisting with the development of the team, in addition to developing excellent relationships with residents/relatives/stakeholders/regulators and with the multidisciplinary teams. 

As a team, we have achieved accreditation within both homes due to delivering person-centred care to levels that deemed the homes as centres of excellence.

Care homes and elderly care from Barchester Healthcare

Angela Bourke

Deputy Manager

Angela has been qualified as a RGN and a RMN for over 20 years. She has vast experience in the public and private sectors in a variety of roles. Angela supports the General Manager in the daily running of the homes, also working along side the training team keeping everyone up to date with mandatory training as well as inducting new staff members. Angela ensures that all staff members receive the highest level of in house and external training to equip them to care for a diverse group of residents.

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Care homes and elderly care from Barchester Healthcare

Laura Goodwin

Unit Manager

I have worked in the care industry for 19 years and have worked my way up to my current position of unit manager. I have seen care develop for the good over the years and I am now very proud to be working within my team at iddenshall and beeston view.

Care homes and elderly care from Barchester Healthcare

Catherine MacDonald

Unit Manager

I qualified as a State Registered Nurse from Walton Hospital in Liverpool in 1982.  Following qualification I worked as a Staff Nurse in various specialities including Surgical, Medical, Rheumatology and Coronary Care Unit, where I was a Senior Sister.

In 1992 I moved into working in the Care Industry and joined Barchester in 2008 as an RGN on the Dementia Care Unit, later transferring to the position of Unit Manager at Iddenshall Hall.



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Care homes and elderly care from Barchester Healthcare

Julie Hallam

Senior Administrator

My Name is Julie I has worked for Barchester for a number of years gaining my NVQ in Business Administration level 2 and 3. I have 12 years previous experience as a care assistant and gaining a NVQ level 2, 3 and A1 Assessors award in care, I am is able to support and advise all those families who face the daunting task of trying to find a suitable care home for their loved ones. I work closely with the General Manager to ensure the efficient and smooth running of the administrative Team and financial systems within the home.

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Care homes and elderly care from Barchester Healthcare

Carole Zinn

Admin Assistant

I have worked in Administration for over 35 years in various different roles, including as a receptionist, secretary, sales executive and purchasing administrator. Most recently, I worked alongside a team of district nurses.

After this, I heard of the opportunity to come and work at Iddenshall Hall & Beeston View as an Admin Assistant. The position sounded just what I was looking for. Since starting here, everybody has been very welcoming and friendly, and I really feel like a valued member of the team.

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Care homes and elderly care from Barchester Healthcare

Jeff Blythin

Head of Maintenance

Jeff is responsible for all the maintenance and upkeep of our home and the extensive grounds. His day varies from changing bulbs to repairing the boiler to putting up shelves. He is also a talented musician and enjoys entertaining our residents every now and again with his guitar!

Care homes and elderly care from Barchester Healthcare

John Pomfret

Head Chef

John leads the catering team, creating and developing seasonal home cooked menus that are nutritious and varied. John ensures he knows each resident and their preferences, keeping them satisfied with a diverse and delicious range of meals. The team also try to ‘out cook’ each other, especially on the cake and biscuit front!

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Care homes and elderly care from Barchester Healthcare

Lynne Loughlin

Senior Activities Co-ordinator

I started my career with Barchester in 2012 as a carer with in the memory lane community with 5 years experience in the care industry previous also achieving an NVQ in Hospitality and in April of this year resumed the role of Senior Activities Coordinator.

We all know that keeping active is important and me and my team are here to ensure that residents experience an environment that is both stimulating and socially active. The home has its own mini bus for our numerous trips out to various local places of interest.

I try to provide a monthly schedule which is varied and interesting for the Residents at Iddenshall Hall. I am always asking the Residents to contribute their own ideas to the schedule so that we can ensure we are providing a service they are happy with. Our schedule currently includes activities such as Flower Arranging, Bingo, Quiz Club, Book Club, Walking Club, Pampering days in our in-house Salon, Exercise Classes, Animal Visits, Musical Entertainers, Poetry Afternoons, Indoor Games, Themed Days and More...

It is a privilege to work with the Residents we have here at Iddenshall Hall, there is a great mix of personalities which makes every day very different and also enjoyable. I am proud to work for Barchester and to be part of the Iddenshall Hall Team, I strive to make our Residents as happy as possible in any way I can. 

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Care homes and elderly care from Barchester Healthcare


Head Gardener

Chris is our Head Gardener, he has been with us since August 2010.

Chris worked in a Bank for 15 yrs, ending up as Bank Manager in Commercial Underwriting. He always had a passion for Gardening and Landscape design, entering local charity fundraising garden events in Malpas with his own garden. When Chris took early retirement from the bank he used his time to fulfil his passion at home. When this position became available here he sent in photos of his own garden and this helped to get him his current role. He has found his niche in life. He sees his role as being able to create a suitable and fulfilling environment for the residents to enjoy in their later years of their lives.

Chris won Winter Barchester in Bloom in 2010 and was presented his award by Charlie Dimmock. He was also a finalist in 2013

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Care homes and elderly care from Barchester Healthcare

Sally Stead

Head of Housekeeping

My name is Sally I have a dedicated team that work hard to ensure that the home maintains Barchester's high standards and that they work to create a relaxed, personal atmosphere for residents, relatives and staff. Our residents are clearly the focus for this team who ensure that all laundry and housekeeping is delivered to a high standard.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01829 289 782

All other calls 01829 732 454

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