Reviews for Hollyfields Care Home

"The standard of care at Hollyfields Kidderminster was absolutely excellent , it was clear that the team treats all the residents with genuine care and interest. They were very accommodating to my mother with preferences and helped her to settle in far more smoothly than we anticipated during my mother's 3 weeks of respite in march 2026 . The staff dealt with medical concern efficiently and professionally . The team never got frustrated and only ever treated my mother with kindness .The care home was very clean and welcoming and a homely atmosphere , would highly recommend ."

The standard of care at Hollyfields Kidderminster was absolutely excellent , it was clear that the team treats all residents with genuine care and interest .They were very accommodating to my mother with her preferences and helped her to settle in far more smoothly than we anticipated during my mothers 3 weeks of respite in march 2026 . Staff dealt with a medical concern efficiently and professionally .The team never got frustrated and only ever treated my mother with kindness .The home was very clean and welcoming and a homely atmosphere , would highly recommend .

"I couldn't recommend Hollyfields enough. It's such a HUGE decision finding a perfect care home for a loved one, but I can hand on my heart 100% recommend them. They went above & beyond for my Dad, who was end of life. The care & compassion they showed both my Dad & our family, I will never forget. The home itself is welcoming, clean, warm & feels homely. The staff are welcoming, friendly and nothing we asked was too much trouble. I can't thank you all enough for everything you did for us all at such a heartbreaking time."

I couldn’t recommend Hollyfields enough. It’s such a HUGE decision finding a perfect care home for a loved one, but I can hand on my heart 100% recommend them. They went above & beyond for my Dad, who was end of life. The care & compassion they showed both my Dad & our family, I will never forget. The home itself is welcoming, warm & feels homely. The staff are welcoming, friendly and nothing we asked was too much trouble. I can’t thank you all enough for everything you did for us all at such a heartbreaking time. I’d like to say a special thank you to Rebecca, John, Danielle & Samantha..you are all amazing at what you do.

I recently visited Hollyfields Care Home for a show round and was extremely impressed. The home itself is beautiful, clean, and welcoming, with a lovely atmosphere throughout. The staff were friendly, professional, and very knowledgeable, taking the time to answer all of our questions and making us feel completely at ease. It’s clear that residents are well cared for and treated with genuine kindness and respect. We left feeling very confident in the care provided and would highly recommend Hollyfields Care Home to anyone looking for a supportive and high-quality care environment.

My Dad was a resident at Hollyfields for 5 years. The staff cared for him beautifully and truly loved him. They treated Dad with compassion and respect and made his dementia more bearable for us all. The time he spent in Hollyfields allowed us to be his family, not his carers. We made his room personal to him and spent many rainy days watching his favourite films and TV programmes. The activities coordinators encouraged Dad to take part in exercise sessions, craft sessions, days out and music and entertainment ( Dad’s personal favourite). When Dad died in March, the staff at Hollyfields made his last days truly special. We were given a room with a bed, snacks and drinks and this allowed our elderly Mom to be with him and rest when needed. They ensured that he was well cared for right up until the end of his life. Many of the staff attended his funeral and it’s safe to say we will always think of them as being part of our family. Thank you for your kindness x x

"My Dad stayed in Hollyfields for a short time for respite care following a fall at home resulting in a broken hip. When Dad was transferred from a Local Authority Care Home, he was probably at the lowest I have seen him. The staff at Hollyfields were amazing in looking after him and building him back up. Nothing was too much trouble, staff were kind, caring and responsive. The catering team were fantastic, catering to his needs by offering meals that he would prefer to menu. He felt valued as a person and enjoyed his chats with all the staff. After coming home he said he enjoyed his stay there,, we were very happy with the level of care he received during his stay."

"Quite happy with the staff and care provided. Good communication. Excellent manager, very friendly and responsive."

"I would not recommend sending a loved one to Barchester Hollyfields Care Home for end-of-life/palliative care. Issues were not dealt with in a professional manner, in fact, they were usually denied and told that our brother was "confused" when he had full mental capacity. In the final weeks of his life, he had an infection for which medical attention was not sought. He also had a bed sore, which was completely avoidable with proper care. We found the manager to be lacking in any genuine empathy when we needed support. Most of the staff were lovely and kind, sadly this was overshadowed by the negative aspects we experienced."

"My mother and father have been residents here, unfortunately, my mum passed away in June. Both received and are still receiving care above and beyond. I cannot fault anything. Staff are friendly and kind and go out of their way to make Dad's stay as comfortable and happy as possible. Well done all, keep up the good work everyone."

"Dad was transferred to Hollyfields on Saturday 6th July am, from a hospital setting. The transfer notes apparently were not great. The home manager and support staff quickly sorted our problems by calling the duty doctor who prescribed suitable medication. During the very short time Dad was there, he was treated with respect and great kindness. We couldn't have wished for a better setting for his last few days. (Dad was unable to take part in activities)."

"My husband is a long-term resident suffering from dementia. During this time, his needs, in all areas, have grown and become more complex. The staff have, at all times, provided the care, support and respect he needs as he loses his battle with Alzheimer's. As a family, we are very grateful and thank all the staff who make it possible."

"From the first time we visited to assess Barchester Hollyfields Care Home (when we received a warm welcome as soon as we stepped inside) to the last day when Mom passed away peacefully, the standard of care the staff provided was first-class. Mom was seriously ill but still able to communicate and all the staff, from senior nurses to cleaners, were always chatting with Mom and making her feel at home. In addition, whoever visited Mom, family or friends, we all were made to feel very welcome - the delicious cakes in reception will be long remembered! Her time at Hollyfields was short but Mom received the best care possible. Our thanks to the whole team."

"My mum's stay was relatively short at Hollyfields, but in that time she was cared for, looked after and loved by all the staff. Nothing was ever too much for them, so understanding and kept you well informed. Hollyfields and Ivy House is a homely place for your loved one to go to. Plenty of activities, outings for tea and cake or even a meal, sometimes a garden centre. Food is absolutely delicious and nutritious. Mum particularly loved it when a singer or anything musical was on, up she was dancing. I would recommend anyone to go and take a look around. Thank you to everyone at Hollyfields for caring for Mum."

"My uncle was a resident at this amazing facility. The staff who cared for him during his final days were incredible. They cared for his every need, made him comfortable and supported the family through this hard time. The carers and nurses should take great pride in their job as they worked so hard to look after my uncle. Can't speak highly enough of the place. Thank you for everything you did."

"The care I receive is very good. The food is good. I feel safe in the environment."

"Very good staff. Happy here. Very well cared for."