Highview House Care Home

Scorguie Avenue,

Inverness,

Highland,

Highlands,

IV3 8SD

Map View
Care enquiries 01463 548010
New care enquiry phone lines are open 8am - 8pm
All other calls 01463 711331

Highview House Care Home in Inverness

Highview House is situated on the outskirts of  the city of Inverness, with panoramic views overlooking the Moray Firth, and  beautiful award-winning gardens. All our rooms have en-suite facilities and we encourage residents to personalise them with their treasured possessions.

The home has a dedicated group of staff that will meet your individual needs, from the quality and cleanliness of the building to your individual personal care and social needs. We believe in providing a person-centred approach to the care we offer and we encourage you and your relatives to lead on the services you want.

The home cares for people who need 24-hour nursing care and people living with dementia, who are supported in our dedicated Memory Lane Community. We have a skilled and compassionate group of care staff lead by registered nurses, who are offered specific training programmes to meet your needs. if you were to join us you would have a named nurse and keyworker allocated to support you on a personal and social basis.

Our chef will ensure you have the foods you like and will cater for any specialist nutritional needs you may have. We use local providers for our fresh fruit and veg as well as our meat. Dining is an important part of the day and we want to offer you a service that gives you choice, served by our chef and his hospitality team

We have close links with other healthcare specialists who visit the home as and when required, from GPs, chiropodists and specialist nurses. We have a physiotherapist attached to the home who would be available should you require any physiotherapy.

We like to think we provide a comfortable and reassuring environment to live in at Highview. We offer social activities everyday which can be arranged for groups or on an individual basis.

We would encourage you to come and see for yourself what we have to offer. Please feel free to contact us any time to come and have a cup of tea and a chat.

Types of care

The care we provide is delivered in a way that promotes independence for those who live in our home. Where possible, it is important that residents are encouraged to perform daily tasks independently or with minor support. Our services are devised with individualised treatment in mind for each person, so getting to know everyone and understanding their needs is imperative to delivering bespoke, person-centred care.

Read more

Nursing Care

Dementia Care

Respite / Short Stay

Facilities

  • Wi-fi available
  • En-suite rooms
  • Pet-friendly
  • Step-free access

On-site

  • Access to kitchen facilities
  • Activity room
  • Bar/café
  • Conservatory

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training

Accommodation

  • Double rooms
  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Elsbeth Russell

General Manager

Hi, my name is Elsbeth, and I am the General Manager here at Highview House. Welcome to our website!

I qualified as a nurse in 1993 and have always worked within the private sector, living and working in Newcastle upon Tyne. I worked for a local, family run nursing care company before Barchester, making my way through their career ladder during my time there.

In 2013 my family and I made a quality of life decision to move away from life in the city to Inverness, where I have worked within the locality as a care home manager ever since.

I enjoy making a positive difference in people’s lives. My appointment at Highview will bring me into contact with a new group of people and it is my hope that I can touch their lives in a productive and meaningful way.

My greatest achievement to date has to be being nationally acknowledged as the 'Nurse of the Year' in 2015 for the excellent environment and care given to people living with dementia in my care home. I still find it very difficult to believe that a care home manager from Inverness was recognised for just doing her job.

Get in touch Meet my team
Highview House Care Home in Inverness

Norma Swatman

Deputy Manager

Norma has nearly 50 years’ experience working within the healthcare field, the last ten years as the Deputy Manager at Highview. Norma overseas all clinical aspects within the home. She ensures exceptional levels of care and support for our residents, their families and her team. Norma is well known and respected within the home and the wider community.

Show More

Highview House Care Home in Inverness

Louisa Taylor

Activities Coordinator

Hello my name is Louisa and I am one of three activity coordinators here at Highview, I have been in post since January 2016. Prior to taking the post here I held a similar role for five years, but in a smaller, privately owned nursing home.

I have a BA in ‘Health & Welfare’ which I completed on-line through the UHI while my son was in primary school. We live on the Black Isle with our two dogs.

Our aim here at Highview is to provide a stimulating and relevant programme of activities that reflects the interests and aspirations of our residents. We are always looking for ideas and inspiration, working closely with the nursing and care teams, residents and their loved ones to ensure that our activities provision is relevant, and of benefit to our residents.

Please do not hesitate to contact a member of the activity team if you would like further information or support in enabling your loved one to achieve their full potential.

Show More

Highview House Care Home in Inverness

Jackie Porter

Head Chef

Jackie is our fabulous Head Chef and has been cooking for residents and families for over 2 years. She makes a variety of delicious dishes on a daily basis. Jackie is flexible and happy to work around people’s likes, dislikes and also takes into account their nutritional requirements. She is a larger than life character, so you may hear her before you see her.

Show More

Highview House Care Home in Inverness

Kay Stewart

Administrator

Kay is the heart of the home and has been with us for over 5 years. She will be the first person you see when coming in the home or the first when you call. She will be happy to direct you to where you need to go, assist you with any queries or direct you to the right individual.

Highview House Care Home in Inverness

Liz Ross

Head Housekeeper

Liz joined the team in 2013 as a housekeeper and was promoted to Head Housekeeper in 2016. She is in charge of the Housekeeping and Laundry teams. She has a happy team with extremely high standards. She will go the extra mile for anyone and expects the same of her team.

Liz Bickley

Administrator

Liz is responsible for everything financial at Highview. She has been with us for over 8 years and is happy to assist anyone regarding fee’s, invoicing, payroll or purchasing.

 

Life at Highview House Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

Food and nutrition

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

Find out more

Activities & events

Activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can’t be found anywhere else.

Find out more

Care & Facilties

Care and facilities

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

Find out more

What people say about us

Email us

Your details
Your enquiry

We’ll use your information to contact you about your enquiry.

We understand you don’t have to give your personal details to anyone so we take our responsibility to hold your data incredibly seriously. For further details on we how collect, use and protect your private data, please see our privacy policy.

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.

What is the nature of your enquiry

01463 548010Care Enquiries
01463 711331 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01463 548010

All other calls

01463 711331

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Find us

Scorguie Avenue Inverness Highland IV3 8SD Get directions

Care Home Awards

Our awardsOur awards
6963