Meet the Herne Place Care Home team

Each member of our team are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. 

Robert Dura-May

General Manager

Hi, my name is Robert, and I am the General Manager here at Herne Place. Welcome to our website!

I joined Barchester Healthcare, as I was looking to use my life skills to enhance both the life of residents and team members.

I really enjoy the daily challenges, team recruitment and always pushing and exceeding performance where I can.  I also enjoy adding value, enhancing care and giving elder life purpose to enable them to engage in a fulfilled life.

I am passionate about delivering the levels and standards of care that I would expect for my own parents who are sadly no longer with us. If I had known about Barchester when my own parents required care, my family would have not experienced such pain and anxiety, this is why I chose Barchester to ensure that other families do not, where possible, have to endure what I had experienced in the past.

I have over 20 years’ experience in the NHS, Private and Public business and have worked in the care sector with children, young adults, adults with acquired brain injury and last 10 years in elderly care.

I have recently studied open university course to ensure decisions made at the home reflected best practice providing a safe community.

Making a difference to people's lives throughout my career has been my biggest achievement. I strive to continually develop to ensure that the individuals I care for, experience the very best care and life enrichment in later life.

Every day is an achievement delivering and pushing the levels of care to exceed the expectations of Barchester and myself.

Sophie Betts

Deputy Manager

I have worked in the health care sector since 2008, in nursing, residential and dementia care settings. My previous roles have included a carer, receptionist, customer care and marketing. My whole working career has been based in the care services, which I am passionate about.

I am dedicated to delivering an excellent service which can enhance the quality of life for residents, families and friends.   

I look forward to being a part of the team at Herne Place and enabling the staff team to deliver outstanding care.

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Sam Bright

Home Services Advisor

I joined Barchester in November 2019, but I have worked in administration and sales & marketing since 2011. Herne Place will be the third home I have had the privilege of being part of from the very beginning of their journey.

I will be the first point of contact should you wish for yourself or your loved one to come and stay at Herne Place, and I understand how much of an emotional and difficult choice moving into a care home can. My role is to support and guide residents and their families through each step of the way, ensuring that the transition goes as smoothly as possible.

Outside of work, I enjoy spending time with family and friends, and I am looking forward to welcoming my first grandchild into the world in May.

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Emma Hopkins


I have worked in the healthcare sector since 2016 in occupational health and, most recently, as a HR Assistant for a care charity supporting adults and children with disabilities. I really enjoy working in administration and support type roles where I can work in a team and feel like I am making a difference. 

These are exciting times for Barchester, and I enjoy being part of a new home within my local community. Part of my role is to welcome residents and visitors into the home on a daily basis, and I look forward to meeting you all.

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Rachel Harrison


I have previously worked in the care sector for over 6 years.I have an NVQ Level 2 & 3 in Health & Social Care, and a diploma in Dementia Care.

Prior to healthcare, I had a long management career in the travel sector.

I love spending time socialising with my family and friends, cooking and photography.

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Lester Tennyson

Maintenance Manager

I have worked in care homes for approximately 10 years, but have been linked to the building industry for more years than I care to remember.

I enjoy interacting with the residents and making a difference to their lives.

Julie Randall

Head of Housekeeping

I was part of the opening team for Herne Place and have been a Head Housekeeper for over 20 years in different 4* hotels and country houses.

I am responsible for working with my team of housekeeping assistants to ensure the high standards of cleanliness within the home and the laundry are met.

I enjoy interacting with the residents and involving them with different activities whilst creating a comfortable, clean and homely environment with a family orientated feel.

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Lacey Challicombe

Senior Carer

Hi, my name is Lacey, and I am a Senior Carer here at Herne Place.

Julie Hosier

Senior Carer

Hi, my name is Julie, and I am a Senior Carer here at Herne Place.

Ashleigh Bullen

Care Assistant

Hi, my name is Ashleigh, and I am a Care Assistant here at Herne Place.

Kirsty Dixon

Care Assistant

Hi, my name is Kirsty, and I am a Care Assistant here at Herne Place.

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01227 934 187

All other calls

01227 744 588

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards