Meet the Herne Place Care Home team

Each member of our team are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. 

Sophie Betts

General Manager

Hi, my name is Sophie, and I am the General Manager here at Herne Place. Welcome to our website!

I have been in the care sector for over 10 years, working primarily with elderly people in nursing, residential and dementia homes.

I started as the Deputy Manager at Herne Place in April 2020, helping develop and open the home, plus welcoming our first residents in July 2020. I am very proud to now be the General Manager and look forward to watching the home continue to grow.

I had the opportunity to learn and study for my NVQ Level 5 in Leadership and Management, which I completed in 2019.

I lead my team by example by being open, honest and passionate about providing the best person-centered care for our residents.

I aim to give my best and take pride in my work along with making Herne Place a special place for residents, their families and the whole team.

I look forward to welcoming you all to Herne Place.

Hayley Ellis

Deputy Manager

My role is to support and work with the General Manager. I have been employed by Barchester for since 2013 and moved from another home in 2021.

I have worked in the care sector for many years, working my way through various roles and gaining a wide range of knowledge.

I genuinely care about the residents in the home. My aim is to ensure expected out comes are met in the most positive ways.

I have built good relationships with residents, families, staff and other healthcare professionals, ensuring our residents receive a high standard of care. 

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Emma Hopkins


I have worked in the healthcare sector since 2016 in occupational health and, most recently, as a HR Assistant for a care charity supporting adults and children with disabilities. I really enjoy working in administration and support type roles where I can work in a team and feel like I am making a difference. 

These are exciting times for Barchester, and I enjoy being part of a new home within my local community. Part of my role is to welcome residents and visitors into the home on a daily basis, and I look forward to meeting you all.

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Ashlee Love

Head Chef

I have been a chef since 2004. I trained at Canterbury College for 3 years and have an NVQ Level 1, 2 and 3 in catering. I have worked in pubs, restaurants and hotels.

I enjoy football, eating out and going to the gym, but more importantly, spending time with my 3 children and fiancé. 

My role as Head Chef gives me a good balance between work and home life.

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Lester Tennyson

Maintenance Manager

I have worked in care homes for approximately 10 years, but have been linked to the building industry for more years than I care to remember.

I enjoy interacting with the residents and making a difference to their lives.

Janet Kitson

Senior Carer

I’ve been working in the care industry 30 years although I’ve done other jobs I always come back to being a carer I feel it’s a privilege to do this job it is rewarding and no two days are the same , I also feel very passionate about end of life care and feel honoured to be able to make a difference to the residents last days and help support their families at this difficult time.

I’ve worked at Barchester Herne place nearly a year now and can honestly say it is an amazing place to work and hope that I continue my working life here until I retire in 8 years’ time the care the residents receive is very personal centred and everyone no matter what department they work for always put our residents in the heart of everything we do.

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Julie Hosier

Senior Carer

Hi, my name is Julie, and I am a Senior Carer here at Herne Place.

Kirsty Dixon

Care Assistant

Hi, my name is Kirsty, and I am a Care Assistant here at Herne Place.

Patricia Dempsey


I have worked in hairdressing for over 20 years, with a short spell in teaching at Canterbury College. I ran my own hairdressing salon in Herne Bay for about 14 years, before finally deciding to sell my business in 2018 to work as a freelance stylist.

Since starting my hairdressing career, I have continued to update my skills with ongoing training to improve and update my skills at Tony & Guy Academy, Vidal Sassoon Academy and Wella Academy.

I split my working time between Herne Place and my home salon in Whitstable.  I really enjoy working in a care environment. Appearance is so important for all of us. You can see the delight of the residents when they have their hair done. Having lovely hair brings so much joy that if I had my way hairdressing services should be on the National Health!

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01227 934 187

All other calls

01227 744 588

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards