What our families say: Herne Place Care Home
"My father was the first resident at Herne Place Care Home. I have nothing but praise for the quality of care that he has so far received - it has exceeded all of our expectations. The team of staff are kind, considerate and thoughtful in every way, and they have treated my father like a king since he arrived. They have gone out of their way to understand as much as they possibly can about him as an individual, and the patience and warmth they have shown as he gets settled into this new living situation has been impressive. They have also taken time to listen to our concerns as a family, and frankly have done much to help us feel comfortable with this new situation too! The home itself is beautifully laid out, with quiet communal spaces in addition to rooms for activities. My father has been extremely complimentary of the food and is clearly revelling in the freshly cooked meals he receives every day. All in all, I recommend Herne Place unequivocally."
Helenacarehome.co.uk rating: 5 out of 5
"After a long stay in hospital following a second stroke, we were advised by medical staff that the next step for our father would be crucial for his continuing well-being. Thank goodness Herne Place has been able to offer all that we hoped for. We know that there he is being given the best possible chance of leading as full a life as possible. The professionalism and care of the staff and the facilities provided by Barchester are outstanding. The entire team work together as one, as if they have done so for years, and they continue to communicate fully with the whole family. As an artist, our father's particular needs are acknowledged and encouraged with him taking small steps in painting again. When asked about the food he replies 'delicious'. When asked about the staff he will say 'wonderful'. We are impressed and touched by both the kindness of the staff and their flexibility and are grateful that they are making such a positive difference to the quality of our father's life."
Joe Gcarehome.co.uk rating: 5 out of 5
"All the staff are very kind and helpful in every way. A nice, comfortable bed in a very nice room. With my own wet room. And the food, you cannot wish for better. I hope I will be able to come back if I can afford it."
J Pcarehome.co.uk rating: 4.83 out of 5