What our families say

We score 9.2/10

26 Reviews

"Amazing caring home. The service that is provided is far better than most hotels I have stayed in. Nothing is too much for the staff. My grandad is so settled and cared for with love."

L H
carehome.co.uk rating: 5 out of 5

"My dad moved into Hafan-Y-Coed a couple of months ago. He has dementia and is cared for by wonderful staff. Everyone is so friendly and the staff are always smiling and happy."

Christine H
carehome.co.uk rating: 5 out of 5

"The standard of the home is superb. The staff are very friendly and efficient and the atmosphere is great. The food is very good. As a visitor, I am always treated with respect and feel very welcome. Overall a very good home."

David P
carehome.co.uk rating: 4.5 out of 5

"My dad has been a resident here for just over a year and I am very happy with the care he receives. My dad was immobile, non-compliant with his medication and needed encouragement to eat and drink, after a lengthy stay in hospital he wasn't in very good health generally as well as suffering from dementia. The care, attention, respect and compassion the staff show to dad is very reassuring. I like the fact that dad is always wearing his own clothes (which wasn't always the case in a previous home) and he is always clean and tidy. My dad is also unable to verbally communicate with staff but they have made a massive effort to get to know him and can now read his facial expressions and dad is now mobile, eating well and takes his medication with little fuss most of the time. Seeing someone you love with dementia is devastating and the care my dad receives is brilliant and he is contented and happy the majority of the time and I know my dad is being well looked after. Thank you so much to all the staff."

Helen H
carehome.co.uk rating: 4.17 out of 5

"When it was decided that my father should go into a care home, we weren't happy as we had so many preconceived ideas about care homes. We couldn't have been more surprised. The staff were absolutely wonderful. They treated my father and we as a family as if they'd known us for decades. My father was at a difficult stage in his illness but the staff were so welcoming, kind and understanding, we were overwhelmed by them all. Sadly, he wasn't able to take advantage of the fantastic food and all the activities on offer but they deserve a special mention and shouldn't be underestimated. Thank you all, so very much. I would highly recommend Hafan-Y-Coed."

Philip A
carehome.co.uk rating: 4.75 out of 5

"Although my husband was comparatively only a resident for approx 4 and a half months he had the best of care. His carers were kind, friendly, courteous and caring. My husband did not settle to his environment very well as he clearly missed his home life. As the situation was not of our choosing, early days were quite difficult; not only did the staff care for him but they also took care of me."

T G
carehome.co.uk rating: 4.25 out of 5

"My family member is very happy and relaxed at Hafan-Y-Coed Care Home. The care is faultless. Staff are extremely helpful and caring. Activities offered are appropriate and enjoyable. He enjoys the catering and his daily needs are fully cared for. Staff are approachable and extremely caring. Highly recommend."

Christine V
carehome.co.uk rating: 5 out of 5

"My husband has been here for 3 years. I am very happy with the home and the care and they look after him very well."

R J
carehome.co.uk rating: 4.33 out of 5

"Pleased with nursing care."

Douglas A
carehome.co.uk rating: 4.08 out of 5

"My partner has been a resident in Pemberton Ward for the last five years, which I feel is a safe and secure environment. I have experienced nothing but care and compassion by the staff, they are always ready to help whether by deed or advice. The food is adequate for their dietary needs. Drinks are always on hand. Overall I feel that home and its facilities are good for what it was intended to keep in a safe and happy environment."

M D
carehome.co.uk rating: 4.67 out of 5

"My husband was referred to Hafan-Y-Coed Care Home from hospital as he had a bad experience from elsewhere. He has settled down now very well. He is looked after very well and his carers are second to none."

Hilary F
carehome.co.uk rating: 4.75 out of 5

"Hafan Y Coed is a wonderful nursing home and I cannot recommend them enough. My grandmother is a resident there and since her arrival in August, they haven't been able to do enough. I visit three times a week and every time I am greeted with a smile and a thorough update of her day and how she's doing. First class service from all staff."

Sarah
carehome.co.uk rating: 5 out of 5

"Looked at other homes before choosing Barchester Hafan-Y-Coed Care Home. Very, very happy with the care provided to my mother. Staff are very welcoming."

Stuart W
carehome.co.uk rating: 5 out of 5

"I cannot sing the praises high enough for all the staff at Hafan Y Coed. They are all fantastic. My grandfather has been here for 6 months. Because of his dementia, he can sometimes be difficult but the carers are brilliant with him and have so much patience. They do such a hard job but are always smiling. He enjoys going out on the trips that are organised. The home has a wonderful feel to it and our family are so grateful for all they do for him."

Andrew B
carehome.co.uk rating: 5 out of 5

"My husband is very happy and is well looked after. I would recommend Barchester Hafan-Y-Coed to anybody."

Margaret J
carehome.co.uk rating: 4.83 out of 5

"The genuine warm welcome we received at Hafan Y Coed when we came to look around for a placement for my father was second to none. We were offered coffee and shown around the home by the Deputy Manager. He spoke so enthusiastically about the home and all the residents he spoke to reacted warmly to him. There was a delay in dad coming into the home but the manager was fantastic at keeping the family updated. He has settled in so well and the care he is receiving at the home is fantastic. Everyone smiles and nothing is too much for them. We looked at so many homes in the area and nothing compares to Hafan Y Coed."

Laura L
carehome.co.uk rating: 4.92 out of 5

"Since my grandad moved into Hafan-Y-Coed he has settled in very quickly. All the staff have been very welcoming and nothing is too much trouble for them. It's clear the staff care for my grandad very much! I'd recommend this home to everyone."

Marc G
carehome.co.uk rating: 4.92 out of 5

"The care I have received here during my stay has been extremely good. The staff have been very good during my short stay and I would recommend the services provided."

R S
carehome.co.uk rating: 4.5 out of 5

"Adequate, staff doing their best."

B D
carehome.co.uk rating: 3.75 out of 5

"A very warm welcome. Staff are very friendly and nothing is too much bother."

S M
carehome.co.uk rating: 4.33 out of 5

"We were made to feel very welcome on arrival as I arrived by ambulance after being in hospital for 9 weeks. The management arranged for us to have lunch, which we thought is a very kind act as we had been delayed. The overall atmosphere is cheerful and friendly."

Robert H
carehome.co.uk rating: 4.3 out of 5

"Very pleased with the care my mother has had up to this time. Just a few niggly bits but Mum is a very happy resident with very little work."

E R
carehome.co.uk rating: 4.67 out of 5

"Staff are extremely obliging and kind. Nothing is too much trouble for them and they often go out of their way to ensure the comfort and happiness of residents."

J P
carehome.co.uk rating: 4.17 out of 5

"Father-in-law has been here for approximately 6 weeks, has settled in well and the staff have been very good and welcoming. He has dementia which means he can sometimes be a little agitated. They attend to his needs, taking him into the lounge/dining room for interaction/food and are at hand when he needs personal care. Room is a good size with a toilet, we are able to personalise it with pictures and a TV to keep him occupied/stimulated. Staff are always cheerful, the home has activities/entertainment most Fridays, you are able to have tea/coffee and meals if you mention this and give them advanced warning."

David B
carehome.co.uk rating: 4.33 out of 5

"Extremely satisfied with staff and care home."

R O
carehome.co.uk rating: 5 out of 5

"Caring staff are conscientious and very caring to my wife. Pleasant and respectful."

Norman L
carehome.co.uk rating: 4 out of 5

"In my opinion, this home can be highly recommended for it's care and attention to the needs of the residents. I would recommend the quality of nutrition, the nursing care, the cleanliness & friendliness of the carers. I would rate the home 5*."

N L
carehome.co.uk rating: 4.33 out of 5

My father was living at Hafan Y Coed for four years which in itself is testament to the standard of care he received in what became his home/ The staff are to be congratulated on the efforts they make to care for the residents in sometimes difficult conditions. We appreciate very much the kindness shown towards Dad - he was always shaved, washed and made as comfortable as possible. Sometimes it is the small things that matter the most. The care was outstanding, thank you.

Where to start, what words do you use to explain what your part in the latter part of her journey meant to us. To put your trust in a place and people to care for the most priceless thing you have in your life is very difficult but we can truly say that we had peace in our hearts and minds everytime we saw her or left her with you. Whenever she went to hospital they always commented on how clean and well her skin was and how good her appearance was, that is down to all of you. 

You are all in a special place in our hearts forever, to help us to have the time with her for so long was down to the love and care she had in Hafan-y-Coed. For us to be able to sleep at night knowing she was warm, safe, fed, and cared about is priceless.

We will remember you all with much affection.

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Nightingale Court off Coed Cae Road Llanelli SA15 1HU Get directions
6961