Reviews for Hafan-Y-Coed Care Home

My Mum fought against leaving her own house, but she settled very quickly into Hafan, and is very happy there. The staff are absolutely wonderful, the ethos is amazing, and they really do put the “care” into “care home”. Mum smiles much more now, and I know she is well stimulated, looked after, fed delicious meals, treated with respect and love (she even gets her nails done!)

Lovely place, supported some ladies to the care home and they had a swell time, lots of activities and engagement

It was a very difficult decision to make when the time came that I could no longer care for my mother at home. But from the first assessment at our home I was made to feel confident it was the right decision. Everyone has been so caring and supportive.
Four weeks in, my mother has settled in and appears happier than she has been in a long time. In retrospect it must have been quite a lonely experience with (mainly) only me for company.
The staff at Hafan y Coed are very professional and friendly. There us always something going on to entertain the residents, and it is a delight to see.
I am also made to feel welcome and the activities staff keep in contact with me via photos and messages about Mam which do wonders to reassure me she is being cared for in the right place.
To Sarah and all your staff ... a very big thank you! You are all brilliant!

My father has settled so well with his Hafen Y Coed home. He absolutely adores his extended family. The staff are the most hard-working, welcoming & so kind to all. The staff give so much patience, kindness & love to their residents & in the staff words "they are like family to us" what more do we need to hear & see knowing how safe & loved our loved ones a cared for like family. ❤️

Having taken part in a fund raiser event at Hafan Y Coed Home today it was great to se a very happy and friendly environment for the residents to engage in activities with the staff. It was well presented and clean for the residents as well as meeting the needs for the those with mobile issues so they could engage in the activities.

While participating in the bike ride charity event we were watching how the staff were engaging with residents in a friendly and professional manner making sure that they were in enjoying the event.

From a personal and business perspective it was great to see a care home engage so well with the residents vey refreshing and will happily support them in future charity events

"What a wonderful home with such lovely caring staff. You looked after my dear mum for her last few months of palliative care and did everything to make it comfortable for her. I was so glad that she joined in activities and was even able to walk using the zimmer frame after coming out of hospital in a wheelchair. As a home all the staff showed my mum, me, my family and my mums friends a genuine welcome when there. I would have no hesitation in recommending this home."

Karen W
carehome.co.uk rating: 5.00 out of 5

"I can only say that you are excellent, staff from the manager to all the other support staff, carers, cooks and nurses that help run Hafan-Y-Coed. I had always heard excellent reports from previous families who had stayed at the home. My father has recently arrived at Hafan-Y-Coed and I feel he has become part of the family, the events team are excellent with the interaction they have with everyone. Well done to all the staff."

Sandra H
carehome.co.uk rating: 4.83 out of 5

"Lovely to see my father today. He is being looked after so well. Lots of trips and entertainment to keep him stimulated! It was great to see him have such a nice trip to a museum."

Nick W
carehome.co.uk rating: 5.00 out of 5

"Very pleased with staff. Accommodation first class, feel comfortable with my dads care."

Derek W
carehome.co.uk rating: 5.00 out of 5

"I'm very happy with Dad's progress. I have never seen Dad so settled. A lovely warm welcome from the staff when I come to see my dad. Thank you all."

Caron T
carehome.co.uk rating: 5.00 out of 5

"Very positive atmosphere with activities as well as a good interaction between staff and residents. The staff seem to know the residents as individuals and respond well to their different personalities and requirements. Everyone is very patient and committed to caring for each resident."

Eleanor L
carehome.co.uk rating: 5.00 out of 5

"I am so glad my grandfather is very happy and settled in this nursing home. I am happy he has made new friends here and the staff are good with him. He loved the football in the stadium and he loved the theatre and I love seeing the photos and my grandfather is having the right care and support."

Catrin J
carehome.co.uk rating: 5.00 out of 5

"Absolutely so happy that my mum is happy and well cared for here. The staff are like family, loving and attentive - nothing is too much trouble when we ask. Entertainment staff are worthy of any holiday camp! Brilliant and so much fun. I'm booking a place when I'm ready!"

Natalie R
carehome.co.uk rating: 5.00 out of 5

"My dad is looked after very well. He is happy every time I visit. The staff are excellent, always helpful and friendly."

Emma J
carehome.co.uk rating: 5.00 out of 5

"I have found the entertainment team to be very caring and professional when dealing with my mum. Nothing is too much trouble for them. They have various enrichment activities that provide for residents and go above and beyond in their roles."

Gary B
carehome.co.uk rating: 5.00 out of 5

"Fantastic care home, very friendly staff and nothing is too much. My father is well looked after and is enjoying his stay at Hafan-Y-Coed Care Home. Staff always keep you up to date even when you are not visiting. Well done all."

Anthony M
carehome.co.uk rating: 5.00 out of 5

"Excellent."

Sarah W
carehome.co.uk rating: 5.00 out of 5