What our families say

"I have been visiting nursing homes earlier in the year for a relative. I found this home welcoming, clean and comfortable. A lovely atmosphere within the home and rooms tastefully decorated."

carehome.co.uk rating: 5 out of 5

"This was our first experience of a care home and it came up to our expectations with caring staff and excellent management team."

carehome.co.uk rating: 4.83 out of 5

"No complaints."

Rab O
carehome.co.uk rating: 4.83 out of 5

"Since the night dad came into the home the staff were all helpful and nothing is a bother to them. My dad is happy here although would love to go home but this is not an option now and I am extremely happy and would recommend here at Barchester Four Hills Care Home for anyone needing a happy care home."

Karen W
carehome.co.uk rating: 4.33 out of 5

"I had looked at ten different care homes for my sister. This tops the lot. So glad we found Four Hills Care Home."

Marion M
carehome.co.uk rating: 5 out of 5

"Mum has been a resident for five months and I have found every member of staff helpful, pleasant and caring. Mum is a reluctant guest but staff are patient, very helpful and treat her with dignity."

Alison B
carehome.co.uk rating: 4.67 out of 5

"My husband has only been a resident for 3 weeks so far. The care he has received is excellent. Staff are very friendly and kind."

carehome.co.uk rating: 5 out of 5

"Since I have been a daily visitor to this home since March 2018, I have been welcomed at the desk when signing in, always with a smiling face, same with all nursing staff, carers and management. There is always a fresh smell when you enter and the rooms are always clean and well aired. There is always some kind of entertainment. All in all, I don't have any complaints. They are always ready to answer any questions I may have always ready to help."

Alice H
carehome.co.uk rating: 5 out of 5

"My mum is always cheerful and well dressed. All members of staff take time to chat and make her laugh. We are kept informed of mum's progress, how much she eats and drinks and if she is taking her medication. I fell she is always treated with dignity and well cared for. All staff and management are approachable and always act professionally."

Brian G
carehome.co.uk rating: 4.75 out of 5

"My mum has been in Four Hills since January. Her health and general well being has improved greatly, she has company outside lots. Staff are fab and keep you up to date with things and are all so lovely. My mum is so happy there, always keep them occupied with stuff. Her room is nice and clean. I see a great improvement in her. I would highly recommend Four Hills."

Grace C
carehome.co.uk rating: 5 out of 5

"Dad was in Four Hills for almost a month with a terminal illness. Staff worked to make him feel at home and were universally kind. The home was spotlessly clean, warm and well ventilated. Rooms are small, which made it difficult for staff using equipment such as wheelchairs, walkers and toilet equipment. Food was excellent with plenty of choices, served in various locations or residents’ rooms according to their preference. I was not aware of any activities but dad receives a thoughtful gift from Santa. Staff provided excellent care for dad as he deteriorated, protecting him from falls and ensuring he was as comfortable as possible. The carers were always upbeat with a sense of humour, ensuring his dignity was preserved and nothing was a bother. Nurses were open and responsive to my queries and concerns. It was tricky contacting the off-site doctor for permission to alter treatment. Staff ensured I was supplied with tea and meals while sitting with Dad. A well-run home."

Lynn M
carehome.co.uk rating: 4.42 out of 5

"Mum received palliative care in the Firhill Unit from August 2017 until she passed away in November. During her stay, she was treated with nothing but love and kindness. At the slightest sign of any pain or discomfort, Mum was treated quickly and appropriately by the nursing team so that she was able to live out her final weeks in relative comfort. The care staff made sure that Mum was clean and comfortable and also paid attention to her medical needs in addition to their normal duties. All staff treated Mum as an individual, and their warmth and humour made things so much easier to bear. Many of them went ‘above and beyond’ what we would have expected. As a family, we could not have got through Mum’s final days and hours without the support of all the staff. They provided reassurance and comfort, brought us food, gave us hugs and sent us home for rest when we were on our knees. When Mum passed away, she was treated with such dignity - we couldn’t have asked for more."

Heather M
carehome.co.uk rating: 3.92 out of 5

"Four Hills is well administered as well as clean and tidy, both individual rooms and common areas. The home is well staffed and the staff are skilled in all relevant areas, very competent and take a friendly and individual interest in all the residents. Small events take place frequently and visitors are very welcome."

George M
carehome.co.uk rating: 5 out of 5

"Dad's diabetes has been out of control for some months whilst in hospital. Four Hills nursing and care staff have made significant efforts to control his blood sugar by testing his blood up to six times a day adjusting his insulin as required and carefully receiving his food intake. He has other health problems which exacerbate diabetes and they have helped to manage and control his condition while dealing expertly and sympathetically with is other problems."

carehome.co.uk rating: 3.75 out of 5

"I feel the staff are very helpful. Nothing seems to be a bother for them, they are very kind to the residents. They treat them like they're their family."

Irene R
carehome.co.uk rating: 4.09 out of 5

"Staff are always on hand to give advice and help from maintenance, domestics, nurses, reception and management. This care home is well run and very welcoming to family and friends. They keep me (as the resident's daughter) well informed and up to date with my father's care and day to day."

Charles C
carehome.co.uk rating: 5 out of 5

"Our mum will be in Four Hills Care Home 2 years April this year 2017. The standard of care is very good. The staff do a great job and make the family feel welcome when we visit mum, from the girls at the front desk to nurses, carers and the domestic staff."

carehome.co.uk rating: 4.08 out of 5

"The best care home ever... Facilities are great, clean, homely and everything you could need. Food is excellent, always a great menu and great quality. The best factor is the staff, everyone is wonderful. They do a hard job well and nothing is too much bother for them. Emphasis it is providing home from home comforts and it shows. Wonderful place."

Janice D
carehome.co.uk rating: 4.92 out of 5

"My dad was transferred from the royal infirmary Glasgow to Four Hills for palliative care where the staff have been lovely to my dad, nothing is too much for any of the staff as dad is getting better I would just like to say a big thank you to all the staff for Excellent care. Dad has his up's and downs, the staff could see this so would leave him to come round.. BIG THANK YOU"

Pauline F
carehome.co.uk rating: 4 out of 5

"My father was cared for in the Lambhill Unit by wonderful staff who not only looked after him but the whole family. Nothing was a bother and made us feel still very much part of his care. My dad loved the banter with the staff and had a wicked sense of humour which he maintained to the end. In the last few days of my dad's life the staff went about the business with compassion, care, understanding and were very unobtrusive when dealing with such a painful situation for family. Sadly I was unable to be there with my dad at the end, my sisters were, as I live in Australia but never in his time there did the staff make me feel I was a nuisance when I called. The care he received was second to none and I would have no hesitation in recommending Fourhills to anyone looking for a care facility for their loved one. The staff made us feel they treated the residents like their own family, sadly something not every care home does. Some areas looked tired but the care made up for that."

Sandra C
carehome.co.uk rating: 4.75 out of 5

"Our aunt was transferred from Glasgow Royal Infirmary to Four Hills for palliative care and she was very worried about "going into a home". When we visited her on her first day we were very impressed with the ambience and overall condition, appearance and feeling of the home. We cannot overstate the level of personal care and attention ALL of the carers in Firhill section provided to us personally as relatives and visitors, and more importantly the care that our aunt received during her short stay at Four Hills. The knowledge that everyone at Four Hills eased the passing of our beloved aunt made our experience considerably less anxious and more bearable. MANY THANKS TO ALL MEMBERS OF THE FOUR HILLS TEAM."

Robert S
carehome.co.uk rating: 4.42 out of 5

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