Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Care homes and elderly care from Barchester Healthcare

Caroline Major

General Manager

Welcome to Collingtree Park's website; my name is Caroline and I am the General Manager here.

I have worked in care for nearly forty years, managing services both in the public and private sectors, including care homes, home care, extra care and supported housing.

I am thrilled to be a part of an organisation with an excellent reputation, which has care and compassion at the heart of all its services. Everyone has the right to be treated with dignity and respect and I am proud to be working with a caring and dedicated team that makes a positive difference to people’s lives.

Debbie Willetts

Head of Unit - Memory Lane

I have worked for Barchester for over 17 years and I am trained in NVQ 2 & 3 this along with many years experience at Collingtree Park. My aim is to deliver exceptional care to our residents and inspire my team of dedicated carers to achieve the same exceptional high standards.

One thing that I feel is really important is offering residents a lot of personal choices; I feel that Collingtree Park is their home, they have the right to choose what goes on here. I'm hands on and like to spend as much time as possible with the people I care for. I also enjoy getting to know residents' families and being able to provide them with support when they need it.

Natalie Cooke

Deputy Manager

Hi, my name is Natalie, and I am the Deputy Manager here at Collingtree Park.

Rachel, Lindsey and Michelle

Activities Team

As a team, we are very passionate about improving the quality of life for the residents that live here at Collingtree Park.

We have relaunched the 'Life Histories' project, which has been a huge success, and we have been awarded a Best Practice recommendation for our work. Life Histories has helped us learn more about the individual residents we care for and this not only aids us with the improvement of our person-centred care, but is a great way to reminisce on a one-to-one level.

In 2018, we opened our ‘Village Life’ room on Memory Lane, which was featured in the local newspaper. We also launched our Memory Café, which is hosted in our Village Life room on the first Thursday of every month.

We have many upcoming projects at Collingtree Park and can't wait to share them with you!

Tracey Snook

Administrator

My name is Tracey and it is my role to support the General Manager by maintaining the administration and financial systems within the home in accordance to company standards and in compliance with all regulatory and statutory obligations.

I have six year’s experience working at Collingtree Park. I love my job – it brings me great pleasure to make a difference to people’s lives, and that residents are well looked after.

Simon Varadi

Maintenance Manager

I began working at Collingtree Park as a Maintenance Assistant in October 2014; I become the Head of Maintenance here in December 2014. My main responsibility is to keep the home in full working condition and in compliance with Barchester Policies.

Families often rely on me to help them personalise residents’ rooms by putting up pictures and shelves. You will often see me burrowing around my workshop/office in our Memory Lane community preparing for my next job. Sometimes I go unnoticed whilst I’m tweaking the home into fine tune. In my spare time I enjoy watching and playing football, swimming and cycling.

Sue McFarlane

Head Housekeeper

Sue joined the team at Collingtree Park in 2013 and has the responsibility of managing both the housekeeping and laundry teams. Under her supervision and expert eye for detail, Collingtree Park is kept clean, tidy and presentable at all times and a prompt laundry service is delivered.

When Sue is not at work she spends a lot of time with family and friends and also enjoys travelling to see her sons and grandson in America.

Linsay Falconer

Admin Assistant

Linsay joined the team at Collingtree Park in May 2016 as our Administration Assistant. Linsay supports Tracey with the administration and is usually the first point of contact within the Home. Linsay is always willing to help and point you in the right direction.

Linsay has a Level 2 NVQ in Business Administration. In her spare time, Linsay enjoys spending time with her family & friends, especially her God children.

Meet the team

Caroline Major

Debbie Willetts

Natalie Cooke

Rachel, Lindsey and Michelle

Tracey Snook

Simon Varadi

Sue McFarlane

Linsay Falconer

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