"The home has a warm and friendly atmosphere and the facilities are good. I cannot speak too highly of the care staff and nursing staff as well as the domestic (i.e cleaning and laundry) staff. The care and nursing attention is sympathetic, efficient and professional. However, two areas require attention: first, the turnover of experienced and established care staff which is unsettling, presumably not cost effective and may indicate a need to review wage/salary scale to reflect experience, responsibility and efficiency levels. Secondly, the standard of catering needs to improve in the variety of fresh vegetables offered and in the case of desserts, hot puddings when served at the table are hot, lukewarm or cold."
carehome.co.uk rating: 4.58 out of 5