What our families say: Bushey House Beaumont Care Home

Barchester Bushey House Beaumont Care Community Recommended on carehome.co.uk
We score 9.6/10

36 Reviews

Barchester Bushey House Beaumont Care Community Recommended on carehome.co.uk
Good

18 December 2019

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"The care that my mother receives is exceptional. Throughout lockdown, I have received phone calls from her main carer and also texts keeping me informed as to her wellbeing."

Janie Acarehome.co.uk rating: 4.64 out of 5

"I was recommended to come to this home by my daughters. I was lonely and depressed after losing my husband. I think it is definitely the right decision I have made. The staff are very good to me. I am happy to see them each morning and evening. We have chats and a laugh and I enjoy their company. I would recommend this home to anyone and I feel very safe here."

D Kcarehome.co.uk rating: 4.64 out of 5

"My sister only arrived in the nursing home in July after a rapid deterioration in her health due to illness and at a relatively young age, so a shock to all. I can only say that my sister appears to be met by kindness and attentiveness and in such difficult circumstances during Covid. The staff seem to be doing everything to make her life better when it must be so difficult for them not having extra input from visitors and outsiders so their time is stretched to the limit. A home in such beautiful surroundings is obviously a great help. I got a very quick response to an email with an enquiry which also shows the home is being run and led by a great manager."

Linda Rcarehome.co.uk rating: 4.17 out of 5

"After an initial respite visit in September 2019, my mother became a resident in January 2020. How lucky we were to have her in such a safe place when lockdown started. I knew that despite the restrictions on visiting she was in a far better environment that she had been previously and I was able to sleep at night knowing that at all times all measures undertaken were with the prime aim of keeping her safe and well. Under challenging circumstances, the staff have responded magnificently ensuring that all residents were cared for as if they were their own relatives. Extra effort way and beyond "normal" caring duties are evident and so heartwarming to see. I am left in absolutely no doubt that this was the best decision our family has ever made with respect to her ongoing well being and safety. Thank you to all the staff and senior management team for your unwavering commitment to your residents. I chose Bushey Beaumont after visiting several other local homes. I do not regret it!"

Elizabeth Scarehome.co.uk rating: 4.5 out of 5

"I have been in the home for approximately six weeks and in that period of time, I have been treated like royalty by all the staff. it has been a privilege to have worked with and mixed with fellow lodgers over this period, even though Coronavirus was more or less at its height. Please accept my congratulations on having a property like Barchester Bushey House Beaumont on your books."

Kieron Wcarehome.co.uk rating: 5 out of 5

"I visited my sister this week after many months of not being able to due to Coronavirus. I just wanted to thank the new manager and her team for doing such a fabulous job caring for the residents at this time. My sister has been very well cared for and supported throughout these past three months and couldn't speak highly.enough of the nurses and carers that she now considers her friends and I couldn't want more reassurance than that."

Olive Kcarehome.co.uk rating: 5 out of 5

"I'm very grateful to the manager and the team for looking after Mum. She's been in the home since Feb 2020 and it's been tough for us not being able to visit during the Coronavirus crisis. But we have been able to Facetime Mum regularly - the staff have always been happy to set Mum up on her tablet with headphones when we've called in advance - and it's been a great way to keep in touch. We've also been able to visit her in the garden, albeit at a safe distance. And the staff organised such a wonderful celebration with us for Mum and Dad's diamond wedding anniversary. Everyone has been so helpful, friendly and considerate. Thank you so much."

Esther Jcarehome.co.uk rating: 4.58 out of 5

"Bushey House Barchester has looked after mum for 11 months now. As she was there for 7 months before visiting was prohibited due to Covid-19. I was confident that she was in a safe, friendly environment, where she would get the interaction with staff she enjoys, despite not wanting to leave her room. She enjoyed the food and seemed relaxed and well cared for whenever I visited. Not being able to visit her for 3 months was traumatic, and it is lovely to at least have the garden visits now. It will be so lovely when I can turn up when I like as before."

Liz Mcarehome.co.uk rating: 4.83 out of 5

"All staff are excellent."

C Bcarehome.co.uk rating: 4.92 out of 5

"My Mum has recently become a resident at Bushey House Beaumont and completely relies on the carers for everything. The coronavirus has made it difficult to see my Mum but a visit was arranged behind glass which was greatly appreciated. Once the corona laws were a bit more relaxed, a visit was arranged to see my Mum in the garden. The carers were so kind and patient with my Mum, even making her hair look pretty for my visit and holding my Mum's hand. They were helpful in answering all my questions and reassured me when I got upset. Well done ladies. Can't thank you enough or praise you enough."

Susie Hcarehome.co.uk rating: 5 out of 5

"My mother is residing at Bushey House and we are very pleased with all aspects of her care. The food is lovely, the view from her room is lovely, overlooking the lovely gardens and golf club. The staff are also very caring and helpful."

Jacky Pcarehome.co.uk rating: 4.67 out of 5

"Everyone has been very kind to me and supportive. my room has a beautiful view of the garden. I have enjoyed all the activities that have been offered to me. I originally came to Bushey House via the lunch club."

Jean Tcarehome.co.uk rating: 5 out of 5

"It is the current coronavirus situation that has prompted me to submit this review now, but a review for the wonderful people at Bushey House Beaumont is probably long overdue. My mum has advanced dementia and she's been a resident since October 2017. Whilst Mum might not be able to fully appreciate the quality of the surroundings and the impeccable care from everybody at Bushey House, we - her family - certainly do. The care home itself is just a lovely place to be - a stunning building in beautiful surroundings, and extremely well looked after. More importantly, Mum is looked after by a dedicated and attentive team of people at all times - from the carers and nurses to admin, cleaning staff, catering, maintenance and others. It gives us so much comfort to know that Mum has got such great care. It's a lovely place to visit, and I always feel like one of the family when I come and visit. And right now during lockdown, everybody manages to do an even more impressive job. Thank you all."

Paul Lcarehome.co.uk rating: 4.75 out of 5

"Extremely helpful in achieving my husbands move from hospital to Bushey House Beaumont quickly. The carer support was very good with some truly exceptional staff. GP's weekly visit very helpful and of a high standard. Good private physio support. As a family, we felt that my husband was in safe hands."

A Gcarehome.co.uk rating: 3.9 out of 5

"My mother is really happy and contented with the home, how clean it is and how friendly the staff are!"

P Ycarehome.co.uk rating: 5 out of 5

"As a 91-year-old male living alone in a large house, I felt I had become unsafe to live alone. An apartment here seemed a solution and is proving most satisfactory. I feel confident that as and when I require substantially more care, this will be forthcoming."

M Wcarehome.co.uk rating: 4.7 out of 5

"In comparison to other homes he has been, I'd give this home a 5-star rating in terms of - Staff (very friendly, kind, professional, supportive and polite). Clean and tidy room. Excellent choice of menu. Nice grooming facility and beautiful surroundings. But, could do with having additional staff at night and providing wheelchairs with footrests."

R O carehome.co.uk rating: 4.58 out of 5

"The home is very clean. Every single staff member I've met has been polite and pleasant to speak to. They are also very helpful. Nothing is too much trouble and every problem or query my mum has had has been dealt with quickly and efficiently."

D K carehome.co.uk rating: 4.4 out of 5

"In comparison to the previous home he was in, I would give Bushey House Beaumont a 5-star rating in the cleanliness, menu options, grooming facilities, grounds (lots of greens), very polite staff and friendly too. Would recommend having a couple of more staff on at night. Generally very satisfied with overall service."

R O carehome.co.uk rating: 4.67 out of 5

"Friendly staff. Pleasant surroundings. Room ideal for my needs."

Margaret S carehome.co.uk rating: 4.64 out of 5

"My wife and I want to put in writing how delighted we were with the care given to my father at the home, particularly one member of staff, whose care and compassion for my Dad during his final two weeks was more than we hoped for. Also, one member of staff was just the most caring and considerate listener and caregiver at such a difficult time. She made my wife feel heard and she clearly understood the needs of a man approaching the last few days of life. At this was a greatly difficult time for the family, Barchester Beaumont made my father's transition both peaceful and dignified. Many thanks."

Steve Scarehome.co.uk rating: 4.58 out of 5

"Cannot fault the care my father received in the last few weeks of his life. Lovely room, caring staff."

Anita Tcarehome.co.uk rating: 4.58 out of 5

"Not offered tour of facilities upon arrival - eg. dining room, access to garden, lounges, office, daily routine, e.g. first call am, explaining early morning tea facility. Staff all very nice."

J Rcarehome.co.uk rating: 3.42 out of 5

"Second time my husband has stayed for a week while I went abroad to see family. He gets confused in new surroundings, but staff looked after him very well and had great patience with him, managing to calm him down when he got agitated. Very satisfied."

K Ccarehome.co.uk rating: 4.25 out of 5

"Delighted with the professional level of care which coupled with kindness and compassion beyond the call of duty gave my mother a secure and restful break. Senior management showed and interest at all times and responded promptly to queries and/or requests. We will look to return for further respite visits and hopefully full residency eventually."

E Scarehome.co.uk rating: 4.33 out of 5

"Accommodation is very comfortable. Personal care, attentive and friendly. Food excellent."

Susi Acarehome.co.uk rating: 4.75 out of 5

"Staff were kind and helpful. Manager on had for advice. Food varied and plentiful. TV in room was not really fit for purpose."

Sara Lcarehome.co.uk rating: 4.42 out of 5

"All the staff were extremley caring and helpful. The garden is delightful and beautifully tended. It would have been nice to have had a shower in the ensuite. The loo seat wobbles a bit and chain in the basin with plug has broken.) As windows are restricted, a fan or air conditioner would have been helpful."

M Ocarehome.co.uk rating: 4.27 out of 5

"Great home, the majority of staff (you'll always get 1 or 2) are fantastic. The food is always well cooked and tasty. The home itself is well run with beautiful gardens always clean and welcoming."

M Vcarehome.co.uk rating: 5 out of 5

"Some staff are outstanding, some are very good. Commode not satisfactory. Shower too noisy. Sometimes short of carers."

Daniel Tcarehome.co.uk rating: 3.55 out of 5

"My father has been the owner of one of the two bedroomed flats since 2014. Now at the age of nearly 90, he is happy and secure. Knowing he is being looked after very well is of great comfort to his family. Thank you."

Jane Ccarehome.co.uk rating: 4.25 out of 5

"The staff here are very friendly and caring and I am recovering from an operation. I feel safe here and relaxed."

Valerie Acarehome.co.uk rating: 3.5 out of 5

"I would like to say how very helpful, understanding and caring all the Barchester staff have been to me since I moved to my flat. I should like to add how helpful our new manager has been since his arrival. Always willing to know of any problems and deal with them."

Sylvia Mcarehome.co.uk rating: 4.33 out of 5

"Very kind and considerate staff and helpful to me."

R Ccarehome.co.uk rating: 4.08 out of 5

"I am very happy here with everything. Staff are helpful and kind."

Amelia Fcarehome.co.uk rating: 4.33 out of 5

"I have been here for 1 year. Staff are very helpful and kind."

Betty Mcarehome.co.uk rating: 4.5 out of 5

"I am a resident and live at Bushey House Care Community. The carers here take good care of me and see I have everything I need and also very friendly, they help me with any personal papers etc, which is very helpful."

Enyd Hcarehome.co.uk rating: 4.92 out of 5

"My experience during my respite care has been excellent on all fronts. Staff are friendly and caring. Food is excellent. Cleanliness updated daily. I would certainly recommend this care home."

Susi Acarehome.co.uk rating: 4.83 out of 5

"Most of the staff are caring and interact well with mum. Some go out of their way to pop in and have a little chat with her daily."

D Bcarehome.co.uk rating: 3.75 out of 5

"First time I have left my husband as I was visiting family abroad. He seems to have really enjoyed his stay and was happy to socialize with other residents. He was really well looked after - the staff were very caring and friendly. I hope that he can stay again - both my children live abroad - Europe and Canada and as my husband can no longer travel, I am glad I have found somewhere he can stay and feel comfortable."

K Ccarehome.co.uk rating: 4.83 out of 5

"Initial impressions were good, with the manager and staff pleasant and attentive. Costs were high but the location was good and we worked on the basis that alternative homes would not be that different in terms that of cost. Some niggles became apparent; extra charge for shower gel (at £1400 per week surely this could be included). Some food spilt on the floor was not cleared up and was still there the following day. My mother, suffering from advanced Parkinson’s, was kept in bed all of the time, even after a discussion with the staff. We worked on the assumption that the professionals knew best and agreed. When the cost went up by £100/week we started looking around and found another home, considerably cheaper, cleaner, brighter and the manager was clear that my mother should be out of bed every day. Since the move, my mother has been brighter, more communicative and has said she prefers the new place."

Michael Wcarehome.co.uk rating: 3.25 out of 5

"Excellent care and nursing. Attractively presented meals. Happy and well maintained facility."

Carole Ocarehome.co.uk rating: 4.92 out of 5

"My husband spent three very happy weeks in Bushey House Beaumont Care Community where he was taking respite care after having had an operation. His care was very good. I had no worries that he would be neglected, the staff were all lovely, the food delicious and highly personal care, also beautiful surroundings."

Sheila Mcarehome.co.uk rating: 4.5 out of 5

"This is my second visit to the care home Bushey House Beaumont both times because I needed help and care as I live alone. I have begun to regard Beaumont Care Home as being with lots of friends and I feel I'm amongst people who I seem to have got to know. Nothing seems to be any trouble when you ask for any help. I consider myself very lucky to be with very kind and caring people. Thank you all."

Betty Bcarehome.co.uk rating: 5 out of 5

"This is the second time I have been a resident here for respite care having been hospitalised with pneumonia. The care I have received has been extremely outstanding. Everyone has been so helpful and kind and professional which has helped so much towards getting better. I was here previously in early 2015 also after suffering pneumonia and it was my previous experience here which encouraged me to come again."

Harry Gcarehome.co.uk rating: 4.67 out of 5

"During her stay, my mother was kindly invited to take part in nominating the employee of the month. However, she found this impossible, to single out any one person. Bushey House Beaumont has a truly wonderful, caring, devoted team of staff. They all, without exception, showed extreme professionalism, efficiency, competence and kindness throughout her stay. Day or night, attentive to her well-being, the staff always greeted her with a smile. Nothing was too much trouble and this, combined with the excellent cuisine, accommodation, cleanliness, beautiful relaxing gardens and its geographical location, easily accessible and welcoming for visiting family and friends, made my mother's stay not only beneficial to her health but also to her morale. We cannot thank you enough and mum will certainly not hesitate to return to Bushey House Beaumont."

Gillian Mcarehome.co.uk rating: 5 out of 5

"I entered Bushey House Beaumont for one week's post surgery respite care. I found all staff with whom I came into contact to be helpful, friendly, courteous and respectful. The house is grade 2 listed and beautiful. The grounds are stunning. I feel I could not have chosen a better place for post hospital respite."

S Acarehome.co.uk rating: 4.45 out of 5

"We, that is my nephew and his wife, were welcomed with smiling faces. From then until the end of my stay, smiling faces were welcoming of any request."

J Fcarehome.co.uk rating: 5 out of 5

"Having spent 6 weeks at a previous care home with less than excellent care, it was a pleasure to find Bushey House which renewed my faith in the care sphere. The home has treated me with the care, love and dignity throughout my stay. My stay in Bushey House was due to my husband having a major operation and I have totally enjoyed my time at a truly exceptional care home, so much so that I will be returning for respite care in September."

Jane Bcarehome.co.uk rating: 4.25 out of 5

"No words can describe how well my Mum was looked after for 2 and a half years. She was loved and cared for by everyone, carers, nurses, management, restaurant and desk. We can only give praise to everyone, she received respect and kindness to the end. We can only thank everyone at Bushey House Beaumont for all they did for my Mum and us."

Judy Gcarehome.co.uk rating: 4.17 out of 5

"No words can describe how well my Mum was looked after for 2 and a half years. She was loved and cared for by everyone, carers, nurses, management, restaurant and desk. We can only give praise to everyone, she received respect and kindness to the end. We can only thank everyone at Bushey House Beaumont for all they did for my Mum and us."

Judy Gcarehome.co.uk rating: 4.17 out of 5

"All the staff have been very friendly and obliging they couldn't do enough for me and always smiling."

Elsie Rcarehome.co.uk rating: 5 out of 5

"As I live alone, the experience that I am getting could not be better at this care home."

Betty Bcarehome.co.uk rating: 4.92 out of 5

"This is not a complaint but fact. This home is a listed building which means any building work is very long winded. I feel that many of the items that I have ticked "satisfactory" will deserve a higher rating. This applies to management who are easy to approach and respond. So much so that the manager has an agreement to make some changes which will be completed about June. With regard to food, there have been some difficulties in recruiting staff, but I feel confident that later on, it will deserve a higher rating."

B Kcarehome.co.uk rating: 3.67 out of 5

"I arrived here on respite care after a serious operation and my stay has been for 5 weeks. I have found the beautiful classic building with its views across lovely countryside a real joy. The care home I would recommend."

Anthony Ccarehome.co.uk rating: 4.83 out of 5

"I was looked after very well. The overall impression was excellent and the food was very good."

Rona Ncarehome.co.uk rating: 4.89 out of 5

"The carers are really wonderful, caring and going beyond the call of duty. Nothing is too much trouble. The nursing staff are also excellent. The new general manager is clearly in charge and available to discuss concerns with actioned reassurance."

A Rcarehome.co.uk rating: 3.92 out of 5

"I came to Barchester Bushey House to await a decision of medical staff regarding a procedure, whether an operation should be done in view of my age and heart problem. I had the operation and was in a wheelchair. The cheerful and caring way the staff treated me was in my opinion the main reason for my recovering from wheelchair to walking."

Bencarehome.co.uk rating: 3.83 out of 5

"The Home is clean, well run with a friendly atmosphere. The staff are helpful and pleasant. Any requests that are made with regard to food, special arrangements, etc are all considered and acted on if possible. The staff are very patient, sometimes under difficult circumstances. Lots of different activities are available for those who want to try them. Residents who want to know the reason for the treatment they are receiving are informed of what/why it is happening if they want to know. I would certainly recommend this home to anyone looking for the sort of care they provide."

Mary Ecarehome.co.uk rating: 4.5 out of 5

"The home is amazing, beautiful decor and wonderful grounds. The meal choices are great and the food is 5 star. The manageress is a very caring and approachable lady. The care staff are wonderful too and nothing is too much trouble for them."

Claire Gcarehome.co.uk rating: 4.92 out of 5

"We needed to find a care home for my father in law who lives with us - while we travelled to Australia for 6 weeks for the birth of our first grandchild. From the first contact to picking him up at the end of his 6 weeks stay we were more than impressed with the professionalism, service, friendliness, cleanliness and overall facilities and care offered by the Manager and staff of this stunning home in beautiful settings. There was a good mix of male and female guests and those we met were polite and friendly and obviously enjoying life there. Nothing was too much trouble for them - and they dealt with my father-in-laws specific needs superbly. We had a great holiday knowing that he was being safely and lovingly looked after and have nothing but praise for the management and staff and the overall environment. We would have no hesitation in recommending Bushey House Beaumont Care Home to anyone considering respite, holiday or longer term care."

Beverly Bcarehome.co.uk rating: 4.92 out of 5

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