Reviews for Brookfield Care Home

The care provided to my mother in law Rita is exceptional. All the staff are patient with her, which is not always easy, and they take time to get to know all the residents and how to treat each of them as individuals.
Being a relatively small care home makes the interaction easier and it’s more like family. Certainly, many of the staff genuinely feel that the residents are part of their own family and treat them accordingly.
I really can’t praise them highly enough!

"Mum has been staying at Brookfield for respite over the last two years. Her memory is poor so she can't remember her previous visit but she always gets a warm welcome from staff when we arrive and she has made friends with a few of the ladies who live at Brookfield. She always says that she's enjoyed her stay when I come to collect her. She joins in with the activities and she loves the local trips out that they sometime have."

"Mum enjoyed 2 weeks respite care following a fall at home and 4 weeks in hospital. It was a really positive experience, excellent care and increased her mobility and confidence to return home."

"Best care home in Warrington. I work in adult social care and regularly visit residential care homes Brookfields is by far the best. Management are amazing on the ball with medication, sorted eye appointments for mum doctors appointments basically made my life stress free. The home is beautiful and I call it a home as it feels like home all staff are so caring and kind always smiling laughing with the residents. The entertainment team brilliant. Everyone has made my mother feel so at ease and welcome. I genuinely feel like the staff are sent from above. I can come to see mum when ever I'm offered a cup of tea and cake. The home is kept beautifully clean. Mum wants to stay full time which is a relief for me as I know she is safe well looked after and she is happy. Please look on the social media page or go check the home you will come away thinking wow. Management Sarah and Jane fantastic they really do care and take the time to get to know not just mum but family too. I highly recommend."

"Since my Mum became a resident at Barchester Brookfield Care Home, we have nothing but praise for the staff and organisation there. My Mums general happiness has dramatically improved during her stay and despite her age and frailties, her physical wellbeing has also improved greatly. She is now happily thriving in the excellent social environment provided by Brookfield and is looks forward to joining in all the activities with the new friends she has made there. Her personal care is now well managed and she is eating good nutritionally balanced meals provided by a first class catering team. In me and my family's opinion, Brookfield is an excellent care home in every way and we cannot thank all of the staff enough for all of their dedicated care to my Mum and to ourselves. Thank you so much for our peace of mind."

"My Mum stayed for just over a week for respite, it was her first time at the Barchester, Brookfield Care home, we were very happy with the caring staff and the care provided for our Mum during her stay. We hope to put mum there again in April for respite, it's a lovely home, tastefully decorated and immaculately clean, it's close to my brother so he can visit whilst we are away, he and my sister in law were also very impressed with the staff and care home."

"Excellent in every way. Warm and welcoming atmosphere. Immaculate all the time. Hardworking staff and made to feel like family. Nothing was any trouble and Mum enjoyed her respite stay which helped me so much that Mum was well looked after during my recovery for a knee replacement. Five-star."

After my mum had a fire at home, we found ourselves needing to find somewhere for her to live whilst renovations were completed on her home. We found Brookfield Care Home by chance and within the space of a couple of hours, we had visited ourselves, gone back with mum, and had decided that this was the place for her, with no hesitation. Bearing in mind my mum had always said she would never go into a care home, this was a huge step for her and for us.
We were blown away by the level of cleanliness, the décor, the rooms, the shared spaces, the hair salon, the menu (Yes, they have a three course, breakfast, lunch and dinner menu, plus snacks in between) This care home is more like a 5 star hotel. But most importantly we were blown away by the level of care by the staff. Jane and her team made us feel so welcome and went above and beyond to make mum feel that she belonged here and that this was going to be home from home for her.
Mum was originally only meant to stay a couple of weeks but due to delays with insurers and contractors, this turned into 4 months and all the time mum was re-assured that she would always have a room here, as long as she needed it.
Prior to mum staying here, mum had lived alone and didn’t get out much due to mobility issues so the only people she would see were family and carers. Here she has gained friendships with other residents and staff. She’s been involved in exercise classes, watched concerts by local schools and taken part in activities. Even her mobility has improved whilst she’s been here.
The goal was always to get mum back home again, but having the support of Jane and the team has made mum’s situation so much more stress-free. I know mum has thoroughly enjoyed her time here and we as a family can’t thank Brookfield Care Home enough. Just knowing that mum was happy and settled was so reassuring.
Mum is now back home and settled in her new home but is already planning a weekly day trip back to Brookfield to have lunch with her friends and say hello to the team. And we will always have that reassurance of knowing that if mum should ever need care again, exactly where she’ll want to stay.
Thank you so much Brookfield Care Home, you have no idea how much of a positive impact you had on our family at such a difficult time x

"Mum stayed at Brookfield Care Home from July for 4 months following a fire at home. The standards of cleanliness, décor, the rooms, shared spaces, hair salon and the menu are 1st class! (Yes, they have a three-course, breakfast, lunch and dinner menu, plus snacks in between) This care home is more like a 5-star hotel. But most importantly we were blown away by the level of care by the staff. A particular member of staff and her team made us feel so welcome and went above and beyond to help Mum settle. Here she has gained friendships with other residents and staff. She's been involved in exercise classes, watched concerts by local schools and taken part in activities. Even her mobility has improved whilst she's been here. The goal was always to get Mum back home again, but having the support of the mentioned staff member and her team has made Mum's situation so much more stress-free. We as a family can't thank Brookfield Care Home enough. They've been amazing!"

"My mother-in-law went to live at Brookfield in July, and what can I say, this place is amazing, it's clean, always smells lovely when you walk in, and the staff are just wonderful, they go above and beyond to take care of all the residents, and when you visit, you feel so welcome too, always fresh cakes, biscuits or snacks available, tea and coffee station so you can help yourself. I keep saying I'll book myself in for a week, it really does have a great relaxing vibe. My mother-in-law has said how happy and safe she feels to be somewhere where nothing is too much trouble for the people caring for her, this is high praise indeed from her. Thank you, Brookfield; you really are making a difference, and I for one, can't rate you highly enough."

My mother in law went to live at Brookfield in July and what can I say, this place is amazing, it’s clean always smells lovely when you walk in and the staff are just wonderful they go above and beyond to take care of all the residents, and when you visit you feel so welcome too, always fresh cakes, biscuits or snacks available, tea and coffee station so you can help yourself. I keep saying I’ll book myself in for a week it really does have a great relaxing vibe. My mother in law has said how happy and safe she feels to be somewhere where nothing is too much trouble for the people caring for her, this is high praise indeed from her. Thank you Brookfield you really are making a difference and I for one can’t rate you highly enough.

"Very homely feel and a relaxed atmosphere. Lovely staff who are so caring to both residents and their family. Thanks for all the care you give my Grandma."

"The deputy manager and the team are caring and thoughtful. My friend has been with Barchester Brookfield Care Home since 2019 and is happy, content and settled, thanks to the team."

"From entering the home - welcome, offered a cup of tea, brought a chair to me to sit with the resident I was visiting. All staff engaged with me and residents in such a friendly manner. The home was spotless - beautiful surroundings, photos - very clean, friendly and 'homely' feeling. Where I have not given a rating is because I did not use any of these facilities/visit room etc."

"Staff are always welcoming, kind, happy and smiling. Mum is well looked after and cared for. We often say she is in a high-standard hotel. The home is well-kept and very clean and has a lovely vibe about it. As a family, we are always welcomed and kept involved about everything. The manager's office door is always open for a chat, which is very reassuring."

"The staff are very welcoming and kind. always smiling and very accommodating. The residents all look very well cared for and happy. Lovely atmosphere in the home and it's well kept and clean. My partner's Mother is very happy and settled and I know that means a lot to her family. Thank you!"