I am writing on behalf of myself, my sister, Pam, and brothers, Alan and Barry, to thank you all for the extreme courtesy and compassion that has been shown to us over the last few days leading up to our mother’s death on 12 January.
It hasn’t been easy for any of us to witness mum’s physical and mental condition deteriorate so rapidly, but without the support and re-assurance that you gave to us, it would have been a lot worse.
You know our feelings about Brookfield because we have expressed them so many times. We are so grateful for the warm and friendly environment that she was allowed to live in during her final years. All the staff have been so attentive to her needs, even though her Alzheimer's caused a few difficulties at times. She received a first class service from all of you and we knew at all times that she was safe and being well cared for. She could not have been in a finer place during her twilight years.
We know, because you have told us so often, that she was loved by both the staff and the other residents and this gave us great comfort. We all think she was a great mother to us and such a lovely lady and she will be greatly missed. However, we do take reassurance in knowing that she passed away peacefully and the issues that so often agitated and worried her are now gone for ever.
I would like to offer our particular thanks and gratitude to the residents of Brookfield who, along with the staff, make the home what it is: a lovely place to live. There are so many amazing people who created laughter and joy and have provided real companionship to our mum. We thank you all.
There isn’t much more I can say except thank you from the bottom of our hearts. If our brother, Keith, had still been with us then he would certainly have echoed these words.