What our families say

"My mum needed respite care after breaking her ankle. She is 88 and lives independently, still drives and has a good social life. She was treated with good humour and dignity. The activities are varied and residents aren't forced to participate. The staff treated all residents as individuals and made visiting as easy as possible. The only downside is lack of parking at times. I have already recommended Brookfield to a family friend."

L B
carehome.co.uk rating: 4.75 out of 5

"I'm a thirty-nine-year-old man and growing old can feel very daunting but after spending time with my grandma in this lovely place I feel a lot more reassured about my later years. I would highly recommend this place, by far the best care home I've ever been in. The food is excellent and care is first class."

J L
carehome.co.uk rating: 4.92 out of 5

"My mother entered Brookfield Care Home and (sadly) exited there on the 11th May after passing away on the 10th May. I cannot commend the level of care and support that my mum received from all the staff and fellow residents. Thank you Broomfield. You made my mum's last days there the very best she could have hoped for."

M J B
carehome.co.uk rating: 4.42 out of 5

"Wow! Where do you start? My Mother-in-law moved into the home in February. Although my wife and I were apprehensive at first, it hasn't taken long for her to settle in. The home is always very clean and smelling fresh. All the staff are friendly, caring and attentive, nothing seems too much trouble to them and they are always willing to discuss any queries with you. There is always a choice of meals for selection from the daily menus. The activities coordinator deserves a special mention; she has a bubbly with a happy disposition and tries to engage all residents in a wide range of activities. Prior to moving in, my Mother-in-law did not participate in any activities, now she regularly joins in activities, for example, poetry and drawing sessions for example. To sum it up, it is like a home from home."

K B
carehome.co.uk rating: 4.83 out of 5

I am writing on behalf of myself, my sister, Pam, and brothers, Alan and Barry, to thank you all for the extreme courtesy and compassion that has been shown to us over the last few days leading up to our mother’s death on 12 January.

It hasn’t been easy for any of us to witness mum’s physical and mental condition deteriorate so rapidly, but without the support and re-assurance that you gave to us, it would have been a lot worse.

You know our feelings about Brookfield because we have expressed them so many times. We are so grateful for the warm and friendly environment that she was allowed to live in during her final years. All the staff have been so attentive to her needs, even though her Alzheimer's caused a few difficulties at times. She received a first class service from all of you and we knew at all times that she was safe and being well cared for. She could not have been in a finer place during her twilight years.

We know, because you have told us so often, that she was loved by both the staff and the other residents and this gave us great comfort. We all think she was a great mother to us and such a lovely lady and she will be greatly missed. However, we do take reassurance in knowing that she passed away peacefully and the issues that so often agitated and worried her are now gone for ever.

I would like to offer our particular thanks and gratitude to the residents of Brookfield who, along with the staff, make the home what it is: a lovely place to live. There are so many amazing people who created laughter and joy and have provided real companionship to our mum. We thank you all.

There isn’t much more I can say except thank you from the bottom of our hearts. If our brother, Keith, had still been with us then he would certainly have echoed these words.

"This is a lovely home at any time you visits. Staff are thorough, attentive and treat all residents as individuals. Residents are occupied with a variety of activities and events and no-one is ever left out. Working with older people myself and having visited numerous homes i can honestly say this is one of the best. I would have no hesitation in recommending it. I am so pleased my Grandma is settled here such a relief for me my family. All boxes ticked in all areas."

Laura H
carehome.co.uk rating: 5 out of 5

"My 96 year old Mother has been cared for in this phenomenal care home for 7 months. When my sister-in-law needed 24hr care we brought her from the West Midlands to a beautiful room on the ground floor. The Manager and Assistant Manager welcomed her and we were in no doubt that they would get her mobility back. Within a day she was receiving her first physiotherapy treatment. The carers are so patient and nothing is too much trouble. She is receiving wonderful care and is happy."

Rosalind D
carehome.co.uk rating: 5 out of 5