What our families say

Barchester Bluebell Park Recommended on carehome.co.uk
We score 9.1/10

15 Reviews

Barchester Bluebell Park Recommended on carehome.co.uk
Requires improvement

01 April 2017

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"Over the last 12 months, both Mum and Dad have been part of Bluebell Park family. Indeed both have passed away here. The overall level of care and compassion they both received, for very different conditions was wonderful. Additionally, the family were warmly welcomed at all times and advised by the staff of latest updates in condition. We felt that our Mum and Dad were continually treated as individuals throughout their stay and the care of the staff in their work was always visible to us. They made a difficult situation bearable."

carehome.co.uk rating: 4.17 out of 5

"My mother arrived at Bluebell after a fall at home and a spell in hospital. She has dementia and for the past two years has spent her days sitting at home, often sleeping, depression set in. Since arriving here she has taken a new lease of life. She socialises, walks around smiles and laughs again and is generally brighter than she's been for years! All thanks to the wonderful caring staff and a comfortable and bright environment. "I can't fault it" she says!"

Diane C
carehome.co.uk rating: 4.92 out of 5

"Very good. Excellent, came for a weeks respite."

Celia P
carehome.co.uk rating: 4.75 out of 5

"After the recent passing of my father, I feel I have to write to thank the team at Bluebell Park for their compassion and kindness shown to my father, me and our family. Although we are so sad at our loss we shall never forget the care they gave."

carehome.co.uk rating: 4.83 out of 5

"The care workers were particularly good and caring. My only comment about the rooms would be that the bathrooms are small and not usable by wheelchair, although there are good sized common bathrooms available. The cutlery was not always clean because the dishwashers couldn't cope with the amount."

Ron B
carehome.co.uk rating: 4.33 out of 5

"Staff very welcoming and pleasant helpful and kind with residents. Activities arranged and residents encouraged to take part. Felt dining room could have been cleared after meals of debris. Mum only there 9 weeks so hard to give full review in short visit."

carehome.co.uk rating: 3.92 out of 5

"I came here temporary for one week as a winter bed from the hospital. Bluebell Park was better than most Hotels I have stayed at."

Alan B
carehome.co.uk rating: 5 out of 5

"The welcome given by several members of staff was obvious I would be able to settle, especially the staff who greeted me with beaming smiles. My two weeks at Bluebell Park for respite care was money well spent and was encouraged to join in with all the activities. The staff were excellent and to be told they would miss me brought tears to my eyes."

Janet G
carehome.co.uk rating: 3.83 out of 5

"During my visit to volunteer at Bluebell I was very impressed by the standard of cleanliness, care and interaction between staff and residents. The atmosphere was bright and relaxed and became a social event with management instigating a sing-a-lone. So many smiling faces of both staff and residents."

Emily M
carehome.co.uk rating: 5 out of 5

"We would like to thank the staff for their care and attention in looking after our brother in his final months."

Alan R
carehome.co.uk rating: 4.83 out of 5

"Although my friend was only in the home for two weeks before he died he was looked after very well indeed. The staff are very efficient but also very kind. He was made very comfortable. The staff were upset at his passing."

Clive B
carehome.co.uk rating: 4.5 out of 5

"This is a friendly and welcoming home. All the staff greet you with a smile, and the care they all give to our mother is first class."

Mary A-W
carehome.co.uk rating: 4.67 out of 5

"I found the Bluebell Park Care Home very warm and caring. The staff are very kind and considerate. I have enjoyed some very good entertainment during my afternoon visits. The valentines day was excellent especially the accordion player also the red rose we all received not to mention the strawberries. Home from home what more can I say."

Theresa S
carehome.co.uk rating: 5 out of 5

"My husband moved in initially for respite care but he is now a permanent resident. From the moment he arrived the following transfer from hospital he has been treated with care and dignity. All the staff know their patients well and are very patient, caring. The ongoing medical and nursing care is being carried out efficiently. What has been a difficult decision to place him in care as I can no longer provide safely at home. I am relieved that he is receiving excellent care in a safe environment."

Kathryn G
carehome.co.uk rating: 5 out of 5

"Bluebell Park is a modern, clean and welcoming care home. The staff are always helpful and always appear to take great care and attention of all residents needs. Rooms are always clean and tidy. Residents have plenty of activities to keep them busy if required. Visitors are welcome anytime and the staff are always chatty and helpful. Food looks good quality and is plentiful. I would not hesitate in recommending Bluebell Park."

Neil P
carehome.co.uk rating: 4.83 out of 5

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