"Welcoming friendly staff at all levels. Highest professional care but all with personal touches given. The home is clean, light well maintained without the awful smelly, dingy appearance. Good communal area for nursing and dining. I always felt my mum was in safe hands and I never felt concerned that any of her needs were not being met."

L R
carehome.co.uk rating: 4.92 out of 5

"My 80-year-old mother was struggling to live at home with mild/moderate dementia and kidney disease. I contacted Ashminster House and was so impressed moved mum in ASAP within four weeks mum looked like a new woman! She is putting weight back on. Every single member of staff has been amazing. Mum is settled, happy and the bonus for us is that I can take my puppy in to see mum which brightens her up no end."

C N
carehome.co.uk rating: 5 out of 5

"My lovely Nan joined Ashminster House in October 2014. Nan had the pleasure of being a member of Nursing, Rose Court and Memory Lane. Nan was happy and well cared for by all the team. They genuinely cared for her and it showed. The staff were always available to speak to us re Nan. Although Nan's memory faded more and more, she still had a lovely smile for everyone and seemed generally happy. Right until the very end, Nan was well cared for and most of the time the staff couldn't do enough for her. We will miss you all."

Tracey A
carehome.co.uk rating: 4.67 out of 5

"The home is extremely well run, most of the time under the deputy manager. We were made to feel very welcome and all the staff were very friendly and helpful. My mother-in-law went in for respite but due to her declining health (she was 101) and the death of her son, she was unable to return home. She was very happy and had made new friends. She was always saying how kind everyone was to her."

Rosemary F
carehome.co.uk rating: 5 out of 5

"My father was only in for two weeks and sadly died. He was very ill and the care and compassion showed by all staff to my father and also family members, especially my mother was outstanding. Nothing was too much and they kept us informed at all times. They were so respectful when my dad was in the last few hours of his life. The atmosphere is extremely warm and welcoming. I would not hesitate to recommend Ashminster house to anyone. Thank you all so much."

Sandra B
carehome.co.uk rating: 5 out of 5

"Very happy with my dad's care. Everybody is very helpful."

Bob C
carehome.co.uk rating: 5 out of 5

"Mum was only a short-term resident, end of life care. Her care was excellent and she passed away in peace and with extreme dignity. The staff were all friendly and caring and they would do anything for her. The manager knew all of Mum's circumstances, remembered my name which was rather impressive."

Malcolm S
carehome.co.uk rating: 4.42 out of 5

"My mother-in-law has been in Ashminster House for over a year now and enjoys the care she receives. She remains mobile and takes part in a number of activities such as cooking, handicraft and bingo. She receives excellent care from dedicated staff who regularly give us feedback and are very caring and helpful at all times."

Ian K
carehome.co.uk rating: 5 out of 5

"Great atmosphere, clean, friendly, good food. Very impressed so far. Home from home environment. Thank you."

Ann D
carehome.co.uk rating: 4.67 out of 5

"I am pleased how this home is meeting my medical needs. My wife is also a resident with dementia. All levels of staff work well together and I am sure that we are well looked after."

Edward U
carehome.co.uk rating: 4.58 out of 5

"So far I have enjoyed my time here, the staff are very helpful and are always there to give advice when it's needed - nothing is too much trouble."

H J A
carehome.co.uk rating: 4.83 out of 5

"My grandmother was lucky enough to get a place at Ashminster in January 2017. Ashminster staff are so caring towards my grandmother, looking after her in a gentle, respectful and professional way. The home is very well run by the general manager, who has always been on hand to liaise with our family. I would highly recommend Ashminster to other families as I know from unfortunate first-hand experience that gems like this home are few and far between."

Rebecca R
carehome.co.uk rating: 4.75 out of 5

"My mother has been a resident (with Alzheimer's) since July 2016. My father was initially fine and stayed regularly for respite at the home in the early days. He has recently developed terminal cancer and has been admitted to the nursing section of the home on a full-time basis. The staff have given him much support and respect in this difficult time. The staff work very well together and all seem to take ownership of the running of Ashminster House. They deliver a very good service and show genuine care for their residents. This is sometimes not easy work and they are to be commended for what they do. They have also given me support and advice on the things that I have to deal with, including financial matters. Given a larger budget, the home could have slightly more staff at weekends and holidays, but we live in the real world and both I and my parents are very grateful that they are spending their final years at Ashminster House."

John U
carehome.co.uk rating: 4.5 out of 5

"Mum initially and reluctantly went into Ashminster House Care Home October 2016 for 3 weeks respite care after Dad had a fall and was admitted to hospital. Unfortunately, his recovery was very slow and Mum had to stay in Ashminster for longer. In December Dad joined Mum for convalescence. The staff pulled out all the stops to get them a double room and all in time for Mums birthday. Dad was very poorly and never really recovered from his fall and passed away after only 1week in Ashminster. During this time the staff were amazing and gave them both all the care and attention they needed. Mum is still in Ashminster and only just this week has decided that she is going to sell her property and stay in Ashminster House Care Home permanently. The family knew this was the only realistic option she had but we had to wait for Mum to come to this conclusion herself. The dedicated staff continue to give outstanding support to Mum and us and in helping to make this transition through a difficult time."

Linda W
carehome.co.uk rating: 4.5 out of 5

"I never thought that my mother would be cared for in a nursing home but from the moment that we walked through the doors at Ashminster House, we knew that this was the right place for her and the family. Our mother was looked after with compassion, dignity and respect. We will never forget what you all did for her. You are truly amazing people - thank you."

Jacqueline B
carehome.co.uk rating: 5 out of 5

"Although my Mum was only at the home for a short while, the care she received was excellent. The staff looked after her with compassion respect and maintained her dignity at all times. Their understanding of dementia was outstanding and always tried to involve her in the activities of which there were plenty In the last few weeks of her life the staff's caring, professional manner was a credit to the home. This was given from the managers right down to the domestic staff. We will never forget their kind words and constant refreshments too."

Jan D
carehome.co.uk rating: 5 out of 5

"My mother has recently become a resident of Ashminster House. From the first contact, the staff and management have been fast to respond, efficient and genuinely caring. Since move moved in, we have found the staff warm, friendly and willing to assist in any way they can. Information about care is readily available and the staff welcome the input of relatives. Although Mum having to go to a care home was a very difficult step to have to take, our experiences at Ashminster House has reassured us that Mum is in the best possible place for her needs."

Paul H
carehome.co.uk rating: 5 out of 5

"The care at Ashminster House goes above and beyond anything you would expect. The staff from manager, receptionist, carers, nurse, chef and laundry girls and cleaners and maintenance men and entertainment manager are all warm and friendly, nothing is too much trouble and they always remember mums name. No matter how busy the staff are any query you have about your relations condition, or is she eating properly, is met with time to talk with you and reassure any worries. The patience the carers show with your loved ones, even when asked the same question over and over deserves a medal. The foyer is so welcoming with fresh flowers, newspaper and drinks and biscuits."

Janet D
carehome.co.uk rating: 5 out of 5

"The home manager, administration team and nursing staff have provided an amazingly speedy and proficient response to my request for hospital discharge and admission to Ashminster for end of life care for my father. From referral to admission less than four hours! Attention given to person centred care planning 100%, relatives views, emotional support 100% staff attitude, considerate, polite, attentive and supportive environment, spacious light, safe, good access for those with disabilities, good privacy, pleasant and lots of different indoor communal rooms. Bedroom with en-suite, clean although decoration a little tired."

Ann A
carehome.co.uk rating: 4.92 out of 5