Reviews for Ashfields Care Home

"When we visit we find the staff very friendly and we find the home always clean and tidy. The staff are friendly to my brother and treat him well and he laughs and jokes with them which makes us know that he is cared for."

Y O
carehome.co.uk rating: 4.00 out of 5

When I went to one of the Quiz nights, the atmosphere was amazing. The staff were very welcoming and the Care home was tidy. I hope to come again for another Quiz night!!

Lovely care home with nice garden, we attended their summer party, could tell the residents were very comfortable and well looked after. They have lots more fun activities on the calendar too

What a fantastic care home! All staff were lovely (special shout out to Xen, who was such a delight with a lovely smile!) I had so much fun! Definitely recommend!!!!

Went to a quiz night here and felt more than welcome!! The carers and residents alike are pleasant and the establishment looks and feels lovely! Xen especially was very helpful and always checking in. Definitely would go here when I grow old with dementia ✨

I have been to several events hosted by this care home to promote engagement with the community. It is clear to see that the residents are happy and well cared for, and the events have been a resounding success. The staff are very friendly and attentive. This care home is always a pleasure to visit.

Thank you Xen and all the staff and residents at Ashfields for making me feel welcome when I visited to entertain. I was impressed by how happy everyone seemed. It really felt like visiting the home of a close family. I’d like to also thank those that assisted me in and out with some of my equipment, that was very kind. My impression was that the residents were content with the attention they receive from their carers.
Well done to everyone involved with my visit. Your attention and cooperation made my efforts to entertain much easier.
Will
Cliff As If.

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I had the absolute pleasure of sharing some songs with the residents at Ashfield Care Home in Rackheath, and what a heartwarming experience it was! The residents were wonderfully engaged—many joined in singing with such joy and enthusiasm, it truly felt like a shared celebration of music and connection.

The care home itself is exceptional—spotlessly clean, warm, and welcoming. The staff are not only professional and attentive but also radiate genuine kindness and compassion. It’s clear that the residents are not just well looked after, but truly cared for in every sense. Ashfield is a shining example of what a care facility should be.

I would recommend the Barchester Ashfields Care Home based on my experience this year with the care of my father who suffers from dementia and is no longer mobile. The caring staff are kind and attentive and they are also well organised. The management team is supportive and helpful with responding to my questions and keeping in contact with me. Although my father is not yet able to enjoy all of the activities on offer he was pleased to sit in with a music session (visiting musician) last week and get his hair cut at the salon within the care home. The home is clean and well appointed, and the food is also very good. Overall, I think that the care home staff are doing a great job with residents that need patience and understanding and I am pleased that my father is in their care.

Its so important that we choose the right care home for our loved ones. Ashfields Care Home has so much to offer, Easy access from newly built bypass close by, super clean building and surroundings, the food looks and smells amazing, staff are kind and upbeat. There always seems to be a lot of activities going on keeping the residences entertained. Myself and my team enjoy visiting when carrying out maintenance work.

"The home always looks clean and tidy when I visit. The staff are kind and treat the clients with care and dignity which I think is very important. As a visitor I am always welcomed and I feel very relaxed on my visits. My brother gets on well with the staff and loves a joke with them. I have noticed that there is one residents that he seems to have a problem with."

C M
carehome.co.uk rating: 4.00 out of 5

"My husband has had 2 weeks respite care at Ashfields. I looked at a number of homes before choosing this home, but were particularly impressed by the warmth and friendliness shown to us when we looked round. All the staff, whatever their role, are dementia trained, and there is an atmosphere of calmness and warmth at the home, and it is very well managed by the enthusiastic, friendly and very professional manager. Although the external appearance of the home is not so prepossessing, inside it is light and bright and well-maintained, with 2 lovely lounges and attractive dining room. There is a lovely garden and many cafes nearby for a family visit. But we were particularly impressed by the high standard of care and attentiveness to his needs,. There is a good range of activities and a very pro-active activities co-ordinator - she managed to persuade even my husband to join in at least some of them!"

V M
carehome.co.uk rating: 4.67 out of 5

"We looked at several care homes prior to choosing Ashfields, Overall the facilities, set up, and rooms are of a high level. The Staff were more than helpful and were the main reason for us to trust the care of my father with them, Dad has been with them for 3 months now and our initial worries have abated. I would definitely recommend Ashfield care home to anyone in our situation,"

Kevin G
carehome.co.uk rating: 4.50 out of 5

"I would recommend the Barchester Ashfields Care Home based on my experience this year with the care of my father who suffers from dementia and is no longer mobile. The caring staff are kind and attentive and they are also well organised. The management team is supportive and helpful with responding to my questions and keeping in contact with me. Although my father is not yet able to enjoy all of the activities on offer he was pleased to sit in with a music session (visiting musician) last week and get his hair cut at the salon within the care home. The home is clean and well appointed, and the food is also very good. Overall, I think that the care home staff are doing a great job with residents that need patience and understanding and I am pleased that my father is in their care."

A K
carehome.co.uk rating: 4.83 out of 5

"I would like to highly rate all the staff at Ashfields. My Dad spent just under a year in their care. Everyone was excellent right up to the end. I always felt he was safe and well cared for. I always felt he was safe and well cared for. Staff were really good at informing me of anything and keeping me up to date. They were really good and respectful when Dad sadly passed away. I will mis s visiting the home. Thankyou so much Ashfields for all your help and support."

Carolyn F
carehome.co.uk rating: 5.00 out of 5

"My mum has been in a Barchester home for almost 2 years now. I am very pleased with the care she has received. Her medical needs have always been attended to and she is very happy there."

M S
carehome.co.uk rating: 4.00 out of 5

"My elderly friend has been a resident at Ashfields for almost two years, since becoming unable to care for herself at home due to failing general health and mental capacity. During those two years, she has been cared for by the Ashfields staff with dignity, kindness and love. The care staff work together to provide a very clean, comfortable, loving and family-oriented home for their residents. There is a varied programme of weekly activities which is also emailed to relatives for information, and meal menus look tempting and nutritious. In addition, I appreciate greatly the fact that the care home administrator always finds time to help with any queries I may have relating to my friend and her personal affairs when I visit. I can only admire, praise and thank all the staff at Ashfields for their patience, care and dedication to my friend and all the residents in their care."

Julia D
carehome.co.uk rating: 4.92 out of 5