Reviews for Ashfields Care Home

"To all prospective residents, family and friends, may I say that Ashfields Care Home in Rackheath is a little gem. I hope that this review will assist you in a shortcut towards a place of care of your choosing. First on my list of recommendations is that good quality of care is displayed by regular staff who provide consistency and familiarity they are very patient and treat all residents with dignity 10/10. The staff are flexible and work as a team with good management in a friendly environment. Ashfields is clean and secure with good facilities in a nice setting. The whole team are always helpful over any concerns that relatives may have and are proactive."

"Hi, I have visited a couple of friends weekly in October and they find the care home excellent with most helpful staff. I too have found the staff all helpful and willing to help. As my married friends are fairly new residents it's reassuring that they have both settled in well. Excellent."

"I can see that my mum is well cared for, the staff are friendly and kind, and would help me or Mum when needed"

I found the care home and staff very helpful and no task was treated very helpfully. I was visiting friends who are residents and they are both extremely happy. Also my husband was looked after for a weeks respite stay a few years ago at Ashfields and again I found the staff and care home excellent.

There is a real community feel at Ashfields that embraces residents, family, friends and staff alike. The person centered care is excellent and residents are treated with dignity and their pride, appearance and needs are treated with respect. The staff work as a team and are approachable, professional, respectful and listen. Any concerns are taken on board with a clear sense of resolve. It is exceptionally clean and tidy. The activities timetable is amazing.

"As always my relation is receiving excellent care, respectful and loving, highly professional yet very personal to her needs. As her needs have increased over her time living at Ashfields these have been adapted too promptly while retaining her dignity.Thank you to all the staff."

I have 2 friends in Ashfield who I visit every week and I have always found them in good spirits and extremely happy and well looked after. The staff are always sociable and very friendly. I particularly have had lovely conversations and help from Naomi and Dani. I cannot praise too highly the staff and cleanliness of Ashfied Care Home.

Ashfields is a very warm and welcoming home with attentive and kind staff. I have the pleasure of visiting the home regularly with a group of children as part of Debutots' Intergenerational Programme. The residents join in our class with movement, singing, storytelling and more and clearly enjoy spending time with the children. The home offers an engaging and varied activities programme, on top of all the usual facilities and services you would expect to see. Thank you Ashfields - see you soon!

"Very friendly and helpful staff and my friends are very happy at Ashfields home."

"Ashfeilds has a great selection of staff. They are very welcoming and have been very consistent and helpful throughout the transition period of moving . I have been reassured and at all times Ashfeilds has very respectful of my own emotions. I feel I have made a great choice choosing Ashfeilds and I feel my loved ones will be very happy there. Thank you to all the staff and management for all your support in being able to make this all happen."

"The staff are very friendly & helpful. My friend seems really happy here. I will recommend it to friends if they need it"

"The staff are very helpful, respectful and caring, my stepdad is very well looked after. Staff keep you up-todate with any relevant information, we are very happy with Barchester Care home, they are attentive towards their residents and their families visiting. Thank you so much for everything you do for my stepdad. Kind Regards x"

"When we visit we find the staff very friendly and we find the home always clean and tidy. The staff are friendly to my brother and treat him well and he laughs and jokes with them which makes us know that he is cared for."

"The home always looks clean and tidy when I visit. The staff are kind and treat the clients with care and dignity which I think is very important. As a visitor I am always welcomed and I feel very relaxed on my visits. My brother gets on well with the staff and loves a joke with them. I have noticed that there is one residents that he seems to have a problem with."

"My husband has had 2 weeks respite care at Ashfields. I looked at a number of homes before choosing this home, but were particularly impressed by the warmth and friendliness shown to us when we looked round. All the staff, whatever their role, are dementia trained, and there is an atmosphere of calmness and warmth at the home, and it is very well managed by the enthusiastic, friendly and very professional manager. Although the external appearance of the home is not so prepossessing, inside it is light and bright and well-maintained, with 2 lovely lounges and attractive dining room. There is a lovely garden and many cafes nearby for a family visit. But we were particularly impressed by the high standard of care and attentiveness to his needs,. There is a good range of activities and a very pro-active activities co-ordinator - she managed to persuade even my husband to join in at least some of them!"

"We looked at several care homes prior to choosing Ashfields, Overall the facilities, set up, and rooms are of a high level. The Staff were more than helpful and were the main reason for us to trust the care of my father with them, Dad has been with them for 3 months now and our initial worries have abated. I would definitely recommend Ashfield care home to anyone in our situation,"

"I would recommend the Barchester Ashfields Care Home based on my experience this year with the care of my father who suffers from dementia and is no longer mobile. The caring staff are kind and attentive and they are also well organised. The management team is supportive and helpful with responding to my questions and keeping in contact with me. Although my father is not yet able to enjoy all of the activities on offer he was pleased to sit in with a music session (visiting musician) last week and get his hair cut at the salon within the care home. The home is clean and well appointed, and the food is also very good. Overall, I think that the care home staff are doing a great job with residents that need patience and understanding and I am pleased that my father is in their care."