Care and Facilities

Our unique care options are designed to offer residents an excellent, person-centred experience at our home. Staff are always happy to offer helpful advice if you’re ever unsure of anything and are trained to provide a range of different services to those we support. Our home is equipped with a number of facilities and features that ultimately serve to increase the well-being of everyone living here.

Types of care

Residential Care

Our residential care is ideal for frail older people that would benefit from additional care and support, but without the need for specialist nursing or dementia care.

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Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

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Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good. You can now pre-book respite stays up to a year in advance.

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Care and Services Provided

  • Services for under 65s

Care Duration

  • Accept direct referrals
  • Accept referrals from Local Authorities
  • Emergency placements
  • Long-term placements
  • Respite and short stays
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Amazing Support

Here to help you make the right decision about your care requirements

Download our helpful guides

Facilities at our home

  • Wi-fi available
  • En-suite rooms
  • Step-free access
  • Hairdressing salon

On-site

  • Access to kitchen facilities
  • Activity room
  • Conservatory
  • Internet access/wifi
  • Laundry
  • Landscaped gardens
  • Quiet lounge
  • Relatives meal with residents
  • Special dietery requirements
  • TV lounge

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training
  • Lifting and handling equipment
  • Nearby amenities (church, mosque, synagogue, leisure centre, park, shops, etc.)
  • Step-free access
  • Wheelchair access within home
  • Near public transport links (bus, train, etc.)
  • Mini bus or other transport

Accommodation

  • Double rooms
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Thermostatic radiators
  • TV in bedroom

Extra services

  • Chiropody
  • Hair dressing salon
  • Newspapers/magazines

Email us

Your details
Your enquiry

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We understand you don’t have to give your personal details to anyone so we take our responsibility to hold your data incredibly seriously. For further details on we how collect, use and protect your private data, please see our privacy policy.

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What is the nature of your enquiry

01603 954 052Care Enquiries
01603 721 720 All other calls

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am-8pm

01603 954 052

All other calls

01603 721 720

Send us an email

Use our online form

Useful downloads

Here to help you make the right decision about your care requirements.

Find us

31 Salhouse Road Rackheath Norwich NR13 6PD Get directions

Care Home Awards

Our awardsOur awards

10-60-6 Enhancing dementia care

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