Reviews for Alice Grange Care Home

"My friend is comfortable, included and very happy with food & activity are good she doesn't always take part - she's given opportunity. I call in often to see her as I live nearby fortunately & (staff) carers are always helpful and respectful"

"I have noticed since the onset of my aunts dementia she has given up on all activities that she used to love. She used to go to the gym, swim, walk, gardening and play carpet bowls. It was with great joy that I saw the activities staff had got my aunt to go to ten pin bowling. She looked like she was having a whale of a time. I could see the determination on her face again when she was about to bowl. Excellent. Thank you for the pictures on social media."

My sister and I have been visiting ALICE GRANGE to entertain for a while now. We love working there. Penny gets everyone together for our special hour with the residents. The decorations for Halloween were brilliant. Its lovely to always be greeted by happy staff!

My father-in-law is a resident at Alice Grange, and we couldn’t be more pleased with how well he’s looked after. The staff are genuinely caring and always take the time to chat with him, which makes such a difference. He’s comfortable, eats well, and seems very content, which gives us real peace of mind.

The home itself has a lovely atmosphere which is clean, calm, and friendly. It doesn’t feel clinical at all, more like a proper community. Every time we visit, he’s in good spirits and usually has something nice to say about the carers or the activities.

It’s reassuring to know he’s somewhere he’s treated kindly and with respect. We’re very grateful for everything the team do for him.

I visited my aunt here at Alice Grange recently, and I was honestly so impressed. From the moment I walked in, the place just felt calm and welcoming. The staff were friendly and took time to greet me, and it was clear they really care about the residents.

My aunt looked happy and well cared for, which meant a lot to me. She talked about how kind everyone is and how she enjoys the activities and meals. It was lovely to see her so relaxed and comfortable, especially after being unsure about the move at first.

I also want to mention how well the home seems to be managed. Everything feels organized and thoughtfully run, and the team works together so well. The management clearly does a superb job keeping things running smoothly while creating such a positive atmosphere. You can tell they take pride in what they do.

The home itself is clean, bright, and feels more like a community than a care facility. There’s a warmth to it that’s hard to describe until you’ve been there.

The facilities in Alice Grange are spotless and beautifully maintained, and the staff are incredibly kind and caring. My mum is quite ill and can’t really take care of herself anymore, but they manage her needs with such patience, compassion, and respect. The home has a warm, welcoming atmosphere, and it’s such a comfort knowing she’s safe, happy, and well looked after.

"Excellent service from all staff Excellent facilities and accmodation"

My mum was placed at the Alice Grange care home as an emergency placement due to her sudden illness that has unfortunately become hard for us to manage at home. Alice Grange is a beautiful home which is well decorated and large rooms. The garden is a beautiful calming space which has been designed well for residents and families to enjoy. We are always greeted well when coming to visit including my children. Mum has taken time to settle in due to the big changes she has had but the carers have been very patient with her and so far I am impressed. The food is well balanced and they take into account peoples preferences by giving a few options and also adapting to my mum's favorites. There also seems a wide variety of activities during each day for the residents to join in with a weekly a schedule.

"The care home is just brilliant. The staff are all very friendly and caring. Residents have plenty of entertainment and activities are so good, so much to do. Can highly recommend."

"Staff are all wonderful. Dad enjoys activity, food!"

"Thank you to all the staff from the nurses, carers, cleaners, management and the cooks. We couldn't ask for more in terms of how they looked after my partner while he was with you here at the care home. Will recommend this place to anyone who needs the care."

"The staff all of them were excellent from the cleaners to the care staff to the chefs we all cant thank you enough we will always recommend Alice Grange to anyone."

"Mum came to Alice Grange at short notice + loved it from the initial visit. It is so reassuring that she is well looked after + entertained so much. As children it is fantastic that the home share responsibility for her + we can enjoy time with her more. Thanks to all, we can't recommend enough."

"I enjoy coming here every Friday to see staff and other people. Makes me happy to see everyone."

"From the moment we were shown around Alice Grange we knew it was the right place for our mother with Alzheimers. The manager was honest and approachable. The day of arrival we were met and taken to her room and she had lunch whilst we unpacked. Then the lead activities + senior carer were just wonderful and made our mum feel safe + welcomed. The staff, from nurses, carers, activities + management have been nothing more than wonderful + my mum is very settled + enjoying life again."

"Our mother had a stroke in 2023, had lost the mobility on her left side and hadn't been coping well with home carers. We were delighted that we managed to get her a room at Alice Grange as it looked amazing and the carers were so friendly. The food leaves a lot to be desired and the strict regime of the management was heart-breaking. My mother was not allowed a table for jigsaw puzzles, despite whole rooms not in use. When they used the dining room on the 1st floor, there were only 4 residents in there, but they were made to sit on the table in the middle & not permitted to move next to the window. Rules are so strict and appearance is too important. The carers and cleaners were amazing and well qualified, but over worked as bells were constant. The management team seemed ok at first, but finance was a mess and the admin bordered on rude and uncaring. So glad she left as she is so much happier in her new home, laughs more & her mobility has improved. Looks aren't everything."

"My Uncle has recently come to reside at Alice Grange Care Home. My first visit was so welcoming and really festive, I was offered refreshments and mince pies, it made it feel like a real home from home. The home was decorated beautifully and very Christmassy. There was lots of fun and laughter heard. There was a singer on the day that I visited but on looking at their activities planner, there was so much more planned over the Christmas period. I look forward to visiting again soon and all my worries about my Uncle being in a care home have now been put aside, as I know he is comfortable receiving good hearty meals. He has a smile on his face with all the planned events that are happening and what he has already gone to."