Meet the team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Care homes and elderly care from Barchester Healthcare

Michelle Medway

General Manager

Welcome to Alice Grange Care Home, my name is Michelle and I am the General Manager here.

I qualified as an Enrolled nurse in 1991, then shortly after joined the  Royal Navy as a Queen Alexandra Royal Naval Nurse.

Shortly after joining I was medically discharged due to an injury, so I moved home and worked for an agency for a while.

I then worked my way up the ranks within the community hospital setting from an Enrolled Nurse to A ward sister during which time I did my conversion course to gain RGN status and my BSc in Nursing Practice.

The majority of my Nursing career has been based in the care home or community setting, and care homes is definitely where my heart lies.

I have been at the Alice Grange for over a year now as the Home Nurse Specialist, and have been recently promoted to General Manager. I really enjoy my job, the home has come a long way in the last year and we will continue to make improvements.

To do this I will work closely with my newly appointed heads of unit and enhance best practice for our residents.

Care homes and elderly care from Barchester Healthcare

Kristy Smith

Deputy Manager

My name is Kristy and I have worked at Alice Grange since March 2009. I started work as a Bank Carer – a job that was completely new to me, but which I soon found I loved.

After my time as a Carer, I was promoted to the position of Home Trainer. As a Home Trainer, it was my job to ensure that Alice Grange was compliant with all legislative and mandatory training and that the training delivered helped make our home a special place to be, with highly trained and motivated staff. I am very proud to say that I was nominated as Best Home Trainer at the Barchester Care Awards during my time in that role.

In March 2016, I was promoted to Unit Lead and set up a completely new residential community within the home. This was very exciting and my team and I worked so well together that we were nominated for a 'Best Team' award at the National Care Awards.

I am now the Deputy Manager here and I am very proud of Alice Grange; I love my job and have never once had a day at work that hasn’t filled me with joy.

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Care homes and elderly care from Barchester Healthcare

Monika Rohtla


My name is Monika Rohtla; I am the Administrator for Alice Grange and I have been here since 2012. I am passionate about my job and I am always keen to learn more about my role. At present I am working towards a degree in Business Management at the Open University.

Care homes and elderly care from Barchester Healthcare

Amanda Fletcher


As the Hostess, I am responsible for serving food and drinks at meal times in the dining rooms and bedrooms. My duties also include setting up and clearing the dining rooms whilst maintaining a high standard of cleanliness and organisation at all times. I check the daily menus and visit each resident to ask what meals they would like, whilst liaising with the Head Chef regarding any special meal requests made by residents.

I love to bring a smile to residents' faces, so I spend as much time with them as possible with a friendly, polite and courteous attitude at all times.

I love my job - it brings me great pleasure to make a difference to people's lives, and that residents are well looked after.

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Care homes and elderly care from Barchester Healthcare

Terry Daly

Maintenance Manager

I have been with the company for over 15 years; I am well-bersed in all aspects of maintenance and care. I enjoy working with staff, residents and families.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01473 849862

New care enquiry phone lines are open 8am-8pm

All other calls 01473 333551

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