Meet the Alice Grange Care Home team

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Andrea Crowley

General Manager

My name is Andrea, and I am the General Manager here at Alice Grange. Welcome to our website!

I am very excited to be given the opportunity to manage this fantastic care home. I am very passionate about leadership and providing excellent care focused on individual needs.

I qualified as an RGN in 1998, and have worked at a managerial level since 2000, having also earned my RMA Level 4 (Registered Managers Award). I have a BSc (Hons) in Dementia Studies and, during my spare time, I study cosmetic dermatology. 

My vision for Alice Grange is for it to become the best care home in Suffolk and to be awarded Outstanding certification by the Care Quality Commission. Our home will achieve this through delivering high-quality care that is tailored for each resident and by creating a whole home community supporting our residents to thrive and enjoy every aspect of life. We will provide all residents with the opportunity to engage in a range of meaningful activities, grow their experiences and learn new skills.

My door will always be open to new ideas and suggestions for improving the lives of our residents.



Raciel Sagun

Deputy Manager

I qualified as an RGN in 1995 and have worked as a critical care nurse. Andrea Cowely and I have worked together sucessfully in other care establishments, we are a strong team. I am delighted to work with the residents and their families and staff here at Alice Grange.

I am extremely passionate about the work that I do, having many years of experience working at a managerial level, and I believe in delivering the very best in person-centred care. 

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Penny Allen

Lead Activities Co-ordinator

Hello, my name is Penny and I am the lead activities co-ordinator here at Alice Grange. I have been working in the care industry for over 7 years now. I started as a support worker but have specialised in activities over 4 years ago. I am very passionate about activities because I love seeing the joy it brings on resident’s faces. My goal is to help the residents in our home live life to the full. In order to be able to do this, it is so important for me to build relationships with both the residents and the families and learn more about those living in our home.

We have a range of activities on offer at Alice Grange, but if you ever have any questions or suggestions then please come and see me!

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Rashmi Nair

Nurse, Memory Lane Community

I worked as a carer from 2010 and then qualified as an RGN in 2013. I have always worked in Dementia Care through a number of different settings including hospitals and other care homes.

I started working at Alice Grange in 2015 and I love it here. Barchester care homes have much better facilities and people than many other settings. The management and staff here work really well together and it means this is a brilliant home to work in.

I am now privileged to be part of the team on our Memory Lane community, where we strive to make sure that each resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.

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Grace Santos

Senior Nurse

Hello, my name is Grace and I have worked at Alice Grange as one of the Senior Nurses since 2012. 

I love my role here and I am fortunate to have a hardworking team who see the residents as extended family. I enjoy taking the time to learn as much as possible about each new resident from their families and themselves. 

I am very proud of our recent CQC inspection result as I know it reflects the great care that we provide at Alice Grange.

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Titus Varkey

Head Chef

I started working here in 2008. I am responsible for the day-to-day operation of the kitchen and dining room, including training, ordering, and menu planning. I like to find out residents' likes and dislikes.

After lunch, you will find me chatting to residents and visitors to get their feedback about the food and service we deliver.

Individual nutrition and dietary needs are especially important to me and I take great pride in knowing that the food we serve helps to improve residents' well-being here at Alice Grange.

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Luminita Maraloiu

Senior Carer

Hi my name is Lumi and I am one of the Senior Carers on our Memory Lane community.

I have been lucky enough to work at Alice Grange since 2018, we have a brilliant team here and we all work very well together. As part of the team on Memory Lane I support our wonderful residents who are living with dementia. I am very proud of my role at Alice Grange and it is great seeing how well the residents respond to our care.

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Konrad Rudski

Senior Carer

Hello, my name is Konrad and I am a senior carer at Alice Grange care home.

Working at Alice Grange is great because we have such a supportive team and a brilliant group of residents.

Tracey Taylor

Tracey Taylor


Hi, my name is Tracey and I am a Hostess here at Alice Grange. I love my job and I love being able to help residents. It is my responsibility to ensure that mealtimes are social and to help keep the residents topped up with tea and homemade cake. My favourite part of the job is spending time with residents and chatting about their day.

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Dorothy Ople

Dorothy Ople

Night Senior Carer

Hello, my name is Dorothy and I am a Senior Carer at Alice Grange Care Home.

Emily Birt

Senior Carer

Hello, my name is Emily and I am a Senior Carer here at Alice Grange. I have been working at Alice Grange since 2014 and I love my job. 

I work in care because supporting people to live their fullest possible life is very rewarding. At Alice Grange I have been privileged to work with a dedicated team who supported me to win Carer of the Year at the 2016 Care Awards. 

One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.

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Keith Whatmore

Head of Maintenance

Hi, my name is Keith Whatmore, I am the Head of Maintenance at Alice Grange. My role is to ensure that the home is always in tiptop condition.

Since joining the team I have also taken on the role of Health & Safety Champion. It is my duty to keep the building in good repair and ensure everyone’s safety.

Alice Grange is a lovely home with lovely gardens, and everyone who visits us is guaranteed a warm and welcoming hello. I take great pride in our gardens and I ensure that our home is kept to a very high standard.

I’m here to help in any way I can, and will always make time for a quick chat.

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Bill & Ben

Bill & Ben


Bill and Ben were kindly donated to us by a former resident. They live in one of our lounges. It's a pleasure to listen to them tweeting away in the background. Many of our residents have become very attached to the lovely pair. 

Eileen Wymark

Eileen Wymark


Eileen is one of our amazing volunteers, who help us make the home so full of life and love. Eileen has been a finalist of the Great British Care Awards.

Eileen is an inspiration to us all. She is very kind, funny and full of energy and at the core of what we do. We love Eileen and are endlessly proud of her achievements. We think she is a winner for sure!

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Pet Therapist


Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am-8pm

01473 849862

All other calls

01473 333551

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards