Social care is an area where the industry is particularly good at keeping up with the latest trends and opportunities.
With the advancement of technology, data also plays a role and today we will go over 6 reasons why collecting data for social care is important.
1. Fit for purpose
Collecting data about your services, you will be able to efficiently identify and meet the needs of your customers. This proves how worthy you are to the eyes of the direct consumers and the decision makers who feel they can trust you, relying on experts of the field.
2. Better continuity
Working proactively allows you to share data securely and efficiently. People often switch from one service to another for many different reasons. Sharing data allows a level of continuity which otherwise would be hard to do. This also means people who use the services are guaranteed the same level of service no matter where they are. Ultimately, it allows for reliable, accurate and relevant care.
3. Supports safeguarding
Accurate data shared from the start of the care process allows people to receive the exact support they need to keep them safe and well. Correct and detailed information can also ensure there are fewer mistakes with the care provided.
4. Promoting transparency
Having accurate data ready at all times, means there are no hidden surprises for anyone who might require care and the support of their families. The Care Act has a strong focus on making sure the right information is available at the time they need it, and in a way that is helpful to them.
5. Cost savings
Lost information, inefficient handling or constant changes in services providers can ultimately cost a lot of money. Electronically backed up data prevents this and decreases the risk of potential data loss and consequent costly solutions.
6. Improve your business
Data will allow you to benchmark against the rest of the market. By knowing and comparing your services thanks to collected data you can find out what you offer that others do not.
As you can see, data has many uses and it can prove to be extremely beneficial for social care.