Celebrating life at Barchester

Our residents enjoyed our garden centre outing today for a mooch and to see the first of the Christmas decorations! We had a wonderful and warm welcome from staff and enjoyed our obligatory treat in the cafe. 

We are absolutely thrilled to share this fantastic news with our community. This achievement is a direct result of the dedication, passion, and hard work of our incredible team, who go above and beyond every single day to provide excellent care for our residents.

The report stated that residents and their relatives spoke positively about their experience of the service. People felt safe, well cared for and comfortable approaching staff if they had any concerns. Amongst the feedback CQC inspectors received received, staff were described as, “Good,” “Excellent,” “Very obliging,” “Really patient” and “Responsive.” One person added, “The staff are excellent. They do their best. Its brilliant.”

A huge thank you to our staff, residents, and their families for making Brookfield Care Home such a wonderful place.

Upton Bay went to Paris for an evening in France at Lake Pier Lane Restaurant .Residents dressed in berets and onion strings, enjoyed a table quiz and delicious French supper. Andy’s accordion music filled the room, while Karen and Ola created a lovely atmosphere. An evening enjoyed by all.

Our ladies enjoyed a lovely afternoon bus trip to Compton Acres. Cynthia, Doris, Jackie and Sheila admired the gardens, visited the big Buddha and gift shop, and enjoyed afternoon tea in the warm autumn sunshine with Chloe and Karen. They all said it was wonderful to be out and about.

Upton Bay’s Macmillan World’s Biggest Coffee Morning brought residents, families and our community together for fun, games and lovely chats with Karen, our Activities Lead. We’ve raised £80 so far—thank you to everyone who donated .And a big thank-you to our chefs for the delicious cakes.

The whole team and our lovely residents got behind Bex, when she was nominated as a divisional winner in the recent National Care awards. To finish in the top five, was a massive achievement and there was much applause, flag waving and pompom flourishing as the winner was announced live in our Bistro area for all to see. Well done Bex, we are all so proud of you.

Many residents raised a glass to celebrate our seventh Birthday here at Mortain Place. We are all so delighted to celebrate our birthday with our residents. We cant believe where all the time has gone! We are very proud to have created so many wonderful memories over the years...