Reviews for Winchester House Care Home

Friendly staff, amazing food, nice training room

"Last night my friend and I attended the quiz night at Winchester House. This is the first evening event I've attended and both my friend and I had a great time It was really well organised by 'J' & 'T' your members of staff who made everyone welcome and worked the room making everyone feel they were old friends. Obviously a lot of hard work had gone into the organisation of the event, the quirky questions to break the ice were great fun. Well done to your events team, lovely ladies an assett to your team."

As a funeral director, I find the staff here amazing, so professional and helpful. They really do go the extra mile in respecting their clients whilst we perform our necessary duties.

"My cousin has been a resident for the last two months and he has settled in really well, his health and mobility have both improved, he has recovered his appetite and is enjoying the food, and very happy with the interaction with other residents and activities. He is even back to playing the piano after many months of not touching a keyboard. The staff are amazing they are all friendly and go out of their way to help, they all look happy to be working at Winchester house and that shines through when you come in the front door. It has been a difficult time for me personelly in finding a home for my cousin and managing his private business affairs to enable him to stay in the home, but the staff have been so helpful and caring its been a positive experiance for both myself and my cousin. I would not hesitate to reccomend the home to others."

"My aunt sadly died recently. She had lived at Winchester House for the last 4 years where she was cared for with such compassion and kindness. She made a few special connections with staff and we felt she was with a very safe pair of hands. The nursing staff were incredibly helpful in supporting the family during her last couple of months. She enjoyed her 80th birthday party at the care home where we created so many special memories. Thank you to all at Winchester House, particularly those staff on Cathedral Unit and also front desk receptionists."

I have been visiting my Aunt for the past few months and have always found the staff very warm and welcoming. The home itself is spotlessly clean and the cakes in the cafe area are delicious. I recommend Winchester House to everyone!

"Outstanding staff across every area. Amazing activities, care, support and wonderfully prepared meals and snacks. Music activities are my dad's favourite. Every aspect of my dad's needs are met at a very high level. The care is exactly what you would want for your loved one. Sally in the office has gone above and beyond for our dad, total superstar xx"

Both my husband and father were cared for at Winchester House Care Home in the nursing unit. The care they received was outstanding by exceptional people.

Very kind and compassionate care facility. The management and clinical teams work together very well. I have met the team at Marconi residence and they are excellent. Joan and Louise and the front line care team have provided such great care to our family member. Very professional and very caring.

"My husband has been at Winchester house for just one month now. The staff have been caring and professional towards my husband and I. At a difficult time for us both, we have been shown compassion and care. The home is spotless, the staff all friendly and I am so pleased that my husband is there"

"We are extremely happy with the level.of care at Winchester House, it is clean comfortable and homely. The food is lovely, with a great choice. The staff all go above and beyond, they are friendly and kind, and look after dad very well. We dont have to worry knowing he is here, we know he has the best care possible"

"My family and I are very happy with the way the staff @ Barchester Winchester House are dealing with my husband who has dementia - everyone has shown such care with him - and treat him with dignity and respect at all times - We are so pleased that we chose Winchester House to care for him."

"My husband went into Winchester House for rest bite the welcome we got and the service was excellent, all the people from cleavers, to care workers was so caring. The place was spotless and comfortable. I would certainly recomend this home. And if I ever have the need again, this place would be 1st on list. I cannot thank the staff enough"

"From the initial visit it is obvious all staff were professional, caring, understanding. Reception & carers involved with Mother were exceptional. All understood what we were feeling and sympathetic to our situation. You will be pleased you visited the carehome to see for yourselves where you will be entrusting your loved one."

"On our visit to see my mum we have found the staff very caring and helpful. With any queries that we might have they are happy to help if they don't know they will find out for us.since my mum has been here she seems very calm and happy and settled, even happy to be here"

"We have nothing but good things to say about Winchester House. The staff are amazing, from the Receptionist to the Nurses everyone has taken excellent care of our mother. The food and activities are varied and the house is set in a quiet tranquil location. I would highly recommend this lovely care home."

"I was only at Winchester House for 2 weeks respite and, on the whole, my stay was uneventful. My main complaint was the food provided and the serving thereof. For the amount I was paying, apart from breakfast, the portions were inadequate and did not always meet what was mentioned on the menu. For instance the menu stated "soup, served with roll or homemade bread." On enquiring, I was told this was never served. Sometimes salad was supposed to accompany a lunch or supper item and this would be served with chips instead. Hardly nutritious."