Meet the Winchester House Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Liza Burchell

General Manager

Hi, my name is Liza, and I am the General Manager here at Winchester House. Welcome to our website!

I have a degree in Nursing and have been a registered nurse for about 26 years now. I also have diploma in Healthcare Leadership and Management level 5.  

I came over here in 2000 from the Philippines as an overseas nurse. I have variety of experience in supporting the young physically disabled/neuro-disability, palliative care, elderly care and dementia care. I have worked on different levels in care and management, including healthcare assistant, nurse trainee, staff nurse, unit manager and deputy manager, until I became the General Manager of Winchester House in January 2020.

I have excellent leadership skills and I am very passionate in what I do. I am highly motivated and challenges interest me. I am an open, honest and approachable person.

Now that I am at Winchester House, I will lead the team with integrity and I will motivate and empower people to embrace the change with me in achieving success, and will continue to look for ways to improve the life of our residents. I will always go the extra mile to ensure that residents get the best quality care we can offer.

Marissa Abi Alk

Unit Manager - Peters Mews

Hi, I am the Unit Manager of Peters Mews. I have been a nurse for more then 40 years, I enjoy working with different people both colleagues and clients. It brings me pride and joy to be able to share my experiences and knowledge.

Toni Marie Arana

Non-Clinical Deputy Manager


 Hi, I am Toni, I am the Clinical deputy manager here at Winchester House. I have a BSC in nursing and have 19 Years’ experience in a care setting/environment.

I am passionate about delivering a high standard of person-centred care. I do love my residents and i will put their happiness and well-being at the heart of everything I do


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Cora Lou De Felipe

Unit Manager - Shorts Terrace

Hi, I am the Unit Manager of Short Terrace. I am a registered nurse with over 25 years’ experience, I came from the Philippines in 2006 but before then I worked in the U.A.E as a general nurse. When I come to England I joined Barchester Healthcare as a career and worked my up from registered nurse to Unit manager.

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Shazia Mirza

Care Practitioner - Cathedral

Hi, My name is Shaz and I am a care practitioner for Cathedral Square.  I have been at Winchester House since 2008.  I started here as a Carer and worked my way up to a Care Practitioner in 2014.  I am passionate about my work.

Dianne Hobbs

Administration Manager

Hi, my name is Dianne, and I am Administration Manager here at Winchester House.

Amber Aspinall

Head of Activities

Hi my name is Amber

“As head of activities, I believe in delivering events and activities that truly enrich the lives of residents and ensure they feel connected with their community. The activity team plan activities to ensure that they cater to the different resident groups and individual requirements. This can mean that one day organising a communion service or entertainers; and the next, organising boat trips and outings in the local area. Every day is different.”

I went to art college after school and I still paint regularly, I play the clarinet and can play the piano, I have previously been a children’s entertainer (mostly Disney princesses) - all of which I think have really helped with planning and delivering activities. I’ve worked with teenagers as a substance misuse counsellor which also included tailoring one to one activities to individuals.


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Fran Bannister

Head Chef

I qualified as a Chef at the age of eighteen. At Winchester House we strive to give our residents and staff a varied and nutritious diet. All of our food is freshly cooked in our kitchen. We try not to use dietary supplements as we consider freshly cooked food, supplemented with nutritious snacks, such as smoothies and mousses, is more effective for maintaining and increasing individuals’ weights. This is underpinned by the focus of meal times being a social and important part of each and every day. 

One of my favourite things is to make cakes and I am lucky that we have so many birthdays and special events to celebrate that require the chef team to make beautiful cakes. 

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Peter Grant

Peter Grant

Maintenance Manager

I have worked for Barchester Healthcare for over 5 years and have been the Head of Maintenance here at Winchester House for almost as long. In addition to completing routine maintenance for the home, there are often special projects that need to be managed, such as equipment breaking down that requires fixing as soon as possible.

I am the home's fire trainer as well, so I am responsible for fire safety and training within the home. 

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Tanya Goldsmith

Head Housekeeper

My dear mother was a resident at Winchester House and was very happy here. After she passed away in 2013, I decided to apply for a job here as member of the housekeeping team. I love working here so much and I enjoy being able to put smiles on people’s faces every day. In 2016, I was promoted to Head Housekeeper.

I love the environment of Winchester House; no day is the same and I am very grateful to Barchester for giving me this opportunity. I hope that I will be here for many more years!

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Pet Therapist

My name is Lucky and I have lived and worked at Winchester House for the past three years.  My main duties are based in the Dementia Residential Unit, Marconi.

My work is very demanding.  I have to be friendly with residents, staff and visitors and keep the odd lap warm, as required.  I train whoever I can in the art of cat feeding (I do like my food) and I patrol the local fields to check for any unwanted moggies from the nearby village of Wouldham, who may want to usurp me from my post. 

In addition to all of the above, I am expected to test the comfort of the sofas and chairs (when they are not occupied), monitor the sunshine levels in the gardens and hide from Sheila, the Senior Activities Coordinator, when she needs to take me to the vets for a routine check up.

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Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

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Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01634 624 959

All other calls

01634 685 001

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards