What our families say: Wimborne Care Home
11 September 2019View the report
"I cannot praise this care home highly enough. It is a very friendly and professional establishment, and all their staff are so thoughtful and caring. The quality of care is excellent, and staff carry out their work in such a cheerful manner. My mother has been a permanent resident since early October 2020, to date, and despite being confined to bed, she is very well looked after. The home operates with a real community spirit, and staff are responsive and attentive to her needs. It takes a certain type of person with the right attributes to work in a care home, and Barchester Wimborne has them in abundance. It is extremely well run and managed, and all staff are a credit to their profession. Food is freshly cooked on the premises, and no matter if it has to be served pureed, minced, or normal, it is catered for. Throughout this awful Covid-19 pandemic I have been impressed with Barchester Wimborne's emphasis on hygiene controls, staff and visitor testing measures, and the use of PPE to mitigate risk."
Kevin Gcarehome.co.uk rating: 4.83 out of 5
"My father moved to Wimborne from Scotland after losing his wife. Throughout his 8 month stay, he has been looked after extremely well by all the staff. The home is well run and beautifully furnished. I can recommend the home in every way."
S Rcarehome.co.uk rating: 5 out of 5
"The care home was very welcoming to my husband and showed concern for me. Because of COVID restriction, I was not able to visit as much as we could have wished which made my husband (and me) unhappy. Any visits we could have were made as comfortable as possible by the very attentive staff. Thank you."
Jennifer Lcarehome.co.uk rating: 5 out of 5
"My mother has been a resident at Wimborne since July 2019. What stood out for us about this care home was its unique layout, with all rooms being on the ground floor, and being light and airy. There is a sense of freedom within a contained environment. The staff are all very professional, kind, helpful, and welcoming, and Mum particularly enjoys helping with the plants and gardening, as she always used to do in her own home. Mum recently celebrated her birthday here, and the staff made a special effort to organise a spectacular birthday cake and tea in the garden. Wimborne introduced Skype calls to residents for relatives during the COVID-19 pandemic, and the activities co-ordinator was very efficient and helpful in organising these for us. I know Mum is safe and being cared for in a very pleasant setting, and I'm glad we discovered Wimborne."
S Dcarehome.co.uk rating: 5 out of 5
"Our initial contact with the staff was extremely helpful - communication was excellent. After her initial period of settling in, my cousin was very happy and enjoyed the food and mixing with other residents. The staff were always pleased to help in any way, with phone calls, etc. I am so happy for my cousin that she had a positive but brief encounter with Wimborne."
E Scarehome.co.uk rating: 4.42 out of 5
"I have been in this care home since 23rd March 2018. I am well looked after and will be content to end my days here."
G Lcarehome.co.uk rating: 5 out of 5
"My Dad liked the way he was spoken to by the staff and that nothing seemed too much trouble."
Paul wcarehome.co.uk rating: 4.58 out of 5
"I would like to thank all the staff at Wimborne for the care they offer to my father. I know he is well looked after and watched over to keep him safe and happy. Staff at Wimborne genuinely care. If I ask a question, I always get an answer and a smile. Thank you all!"
J Mcarehome.co.uk rating: 4.92 out of 5
"Dad has been looked after by the lovely staff at Wimborne for four years now, he is declining, but the care he receives is constant. Staff really take an interest and get to know their residents. The home has a cheerful atmosphere, made all the more fun by the activities person, who works tirelessly to find activities which will spark an interest. Thank you to everyone for making the home feel like a home."
Janecarehome.co.uk rating: 4.92 out of 5
"My mother was cared for extremely well and the staff were very patient and understanding when she showed emotion and worry about her health and circumstances. Her final days in the home were second to none. The staff were a constant support to the patient and her family and her care was outstanding."
J Lcarehome.co.uk rating: 4.58 out of 5
"One of the most difficult choices to make is to find the right care home for your parent. From the initial phone call through to my first visit and making the decision that Wimborne would provide the most suitable care was a positive journey. Six months on my parents have received kindness, respect, excellent care and accommodation and overall a happy atmosphere for both residents and families when visiting. To all of the staff at Wimborne, I thank you."
Debbie Bcarehome.co.uk rating: 5 out of 5
"Mum is always clean and well dressed and she enjoys the interactions from all the staff when they walk by and call out to her. She especially enjoys music when they either have a visiting singer or the activity lady turns the tele off and plays music."
Karen Mcarehome.co.uk rating: 4.33 out of 5
"My mum is very content at Wimborne. The general atmosphere of the home is happy and friendly and this is down to the staff. The residents are treated with respect and the staff go above and beyond to make sure they are comfortable and happy. The activities staff work incredibly hard to ensure that the activities are varied and fun and they are constantly planning special events to include the residents and their families, which promotes quality time for the family. As well as the main meals, the tea trolley comes round to every room with morning coffee and tea in the afternoon, complete with homemade cake, which I think is a lovely touch and I know Mum looks forward to it. A snack is also brought round in the evening. I'm very happy with Mum's care at Wimborne."
Joanne Bcarehome.co.uk rating: 4.67 out of 5
"My wife suffers from dementia and has been in Wimborne Care Home for 16 months. I visit her every day and find she is being looked after with a caring and dedicated staff who treat her with great respect and dignity and I have nothing but praise for all of them who are doing a different and worthwhile job. The gardens are kept in great order and her private room is always clean and warm. The food is of the highest quality and is always served in a friendly atmosphere. All in all, it is like one happy family."
Robert Ycarehome.co.uk rating: 4.92 out of 5
"I have found the Wimborne Care Home on Hayling Island to give me a very contented existence in my room. The staff are very good and very caring."
Gwynne Lcarehome.co.uk rating: 4.92 out of 5
"A friendly, caring environment where residents choose to use communal lounges which are always well staffed. Any concerns, no matter how small will be acted upon. Very professional staff very quickly understood my mother´s needs. Every effort is made to make the residents feel safe and at home. You can be sure of a warm reception from all the staff. The family always feels part of the home. My mother is settling in well and beginning to accept this new stage in her life. The rooms are nicely arranged around the quadrangles and gardens to give a quiet personal space for those who require it."
Yvonne Pcarehome.co.uk rating: 5 out of 5
"The only element that I would suggest would be a locked cupboard for any valuables/purses and the staff and daughter keep a key. Other than that, this home is absolutely amazing and the staff are so very kind and caring to my mother."
Julia Lcarehome.co.uk rating: 4.83 out of 5
"I am delighted with mum's care. She is very content and well looked after. The rooms are well furnished and light, public areas very happy, friendly places. The residents all very well presented and treated with respect and dignity. Would thoroughly recommend."
Joanne Bcarehome.co.uk rating: 4.58 out of 5
"My mum lived here for 9 months before she returned to Wales. The care she received was outstanding, she felt she was on holiday and said it was the loveliest place she had ever stayed and the staff were so lovely with her. The activities staff are exceptional, they knew exactly what mum liked doing and always went out of their way to make sure she was as occupied as possible. The food was outstanding and so well presented, the residents were treated like five star hotel guests."
Jean Rcarehome.co.uk rating: 4.75 out of 5
"My mother-in-law is so happy here - the care is 5 star. Food is excellent and staff are so kind to her. The General Manager and Home Administrator are amazing!"
Howard Lcarehome.co.uk rating: 5 out of 5
"Wimborne Care Home has a lovely caring atmosphere. The ladies and gents always look very content and are treated with respect and care. There is a lovely open plan dining room and lounge area where activities take place, so the residents can take part or observe as they wish. Bedrooms and public areas are always very clean and mealtimes are a real treat with menus on the tables and a good selection of food."
Joanne Bcarehome.co.uk rating: 4.5 out of 5
"I am very happy with the standard of care and support my mother-in-law gets at the home, the staff are very caring, nothing is too much trouble and they are all very friendly and jolly. The home itself is very nice, it's clean, bright and airy. The rooms are lovely and the food is excellent. My mother-in-law is very happy there and we are happy, she is happy."
Jean Dcarehome.co.uk rating: 5 out of 5
"Staff always helpful, polite and obliging."
Rita Mcarehome.co.uk rating: 4.27 out of 5
"My mother has had excellent care throughout her ten years stay here and is now 102 years old."
P Scarehome.co.uk rating: 4 out of 5
"My experience of Wimborne Care home is that it is well run with a happy working environment. My sister was admitted a couple of months ago and she has settled in very well, which is a great relief for me knowing she is professionally cared for."
Marion Bcarehome.co.uk rating: 5 out of 5
"A lovely home with really friendly staff. Granny is well-looked after."
Isabel Wcarehome.co.uk rating: 5 out of 5
"My mother has been an in client at this home for the past 2 years plus. I cannot recommend this home and Barchester Care enough. The kindness and care given to my mother as an individual has been excellent. They will do anything for her at any time of the day. Two members of staff in particular are absolutely marvellous to my mother particularly when she is difficult. I would be extremely upset if I had to remove my mother from Wimborne."
Julia Lcarehome.co.uk rating: 5 out of 5
"All the staff are very good and they do all they can to make you happy. It is a very nice home to be in. My wife was very well looked after. You could not be in a better home."
David Ccarehome.co.uk rating: 5 out of 5
"The caring staff and kitchen staff all do an excellent job. The home is of a high standard - decorated on a regular basis. The overall atmosphere is very happy and jovial. A lovely environment for residents and visitors alike."
S Wcarehome.co.uk rating: 4.67 out of 5
"Granny is always happy and clean and there are always fun activities. The home is always clean and the staff are lovely."
Nina Wcarehome.co.uk rating: 5 out of 5
"The team at Wimbourne took superb care of my stepmother, from her early stage Alzheimers disease, up to the end of life, a period of two years. The level of caring offered to her was excellent, universally through the full Wimbourne team. They have my heartfelt thanks and those of the whole family for their loving care given."
Mark Dcarehome.co.uk rating: 4.92 out of 5
"My mother has been a resident here for 3 years and is now 106 years old. She has always been treated with kindness and dignity and the staff enjoy looking after her. She is no longer mobile and staff are always popping in and out of her room to check her. She always eats her food that is carefully prepared for her and has to be fed. I visited many care homes and chose very carefully and have not been disappointed. All the staff are very kind and appear to enjoy looking after her. I am so lucky and so is she!"
Hazel Ocarehome.co.uk rating: 4.73 out of 5
"It is a relief to know that my relative is being well looked after by caring and considerate staff. She first moved into the home three years ago at the fine age of 103. The fact that she is still with us now 106 is a testimony to the excellent care she has received from everybody at the home."
Martin Ocarehome.co.uk rating: 4.67 out of 5
"The overall care my mother has received over the past three years has been of an excellent standard. The staff are kind and considerate and will listen to her and talk to her whenever possible. The food is of an excellent variety and she looks forward to meal times. The décor is updated on a regular basis and the home is always welcoming. My mother is very happy at Wimborne."
Susan Wcarehome.co.uk rating: 4.67 out of 5
"I stay here on a regular basis and the staff are friendly and welcoming. I always look forward to my next holiday at Barchester Wimborne Care Home."
Irene Bcarehome.co.uk rating: 4.75 out of 5
"As well the service and care are first class. This is my aunt's first visit on respite and she will be returning later this year."
B Ecarehome.co.uk rating: 4.67 out of 5
"Very Pleasant location, polite attentive staff and a well managed operation."
Roger Lcarehome.co.uk rating: 4.83 out of 5
"Have had a wonderful time here, all staff are supportive."
Betty Mcarehome.co.uk rating: 5 out of 5
"A friendly, helpful and thoughtful team of staff who have gone out of their way to make my mother feel welcome while in respite care. The room is well laid out and comfortable."
S Ecarehome.co.uk rating: 5 out of 5
"Clean and lovely furniture. Caring staff Seems to be content and well looked after. Many activities to participate in for family."
Eleanor B Hcarehome.co.uk rating: 4.5 out of 5
"I visited many care homes before we brought mum to Wimborne Care Home. I must say I was most impressed with it here. The staff have been so caring and kind to my mum especially recently when she was quite poorly and admitted to hospital she spent three weeks in bed in hospital came back to Wimborne and the next day I was so impressed to find her up washed and sat in her chair. Mum loves all the staff even though she gets grumpy at times. I couldn't wish for better care for mum as I know how hard it must be sometimes for the staff but they never show anything but kindness and to top it all the food is excellent."
P Hcarehome.co.uk rating: 5 out of 5
"My mother has been a resident at Wimborne Care Home for about 7 months now after being at another care home in Chichester for six years. Wimborne Care Home exceeds our expectations. The décor is wonderful, bright and cheery. The carers are absolutely wonderful and caring is not enough to describe them; they are so loving to my mother. I put all this down to the manager. She runs the care home brilliantly and has such a professional attitude as well as a caring nature."
Jane Mcarehome.co.uk rating: 5 out of 5
"My mother has been here for 6 months. It has been a really wonderful home for her. A fabulous team. I really couldn't recommend it more highly. It is a privilege and pleasure to visit my mother and see how happy and settled she is. Congratulations to all, especially the manager! A truly wonderful residential home."
Penelope Mcarehome.co.uk rating: 5 out of 5
"Most of the time I'm very happy here just sad at times as I can't do what I used to be able to. I find all the girls (staff) kind and helpful and caring! The food is very good and I enjoy my dinners although I don't want to eat much, my family and friends are always made welcome, and can eat with me whenever they like. I like to sit at the window and watch the birds and listen to my music. I know if I want anything I just have to call one of the staff."
E Hcarehome.co.uk rating: 5 out of 5
"I have been very impressed with the care home with all aspects of care and support. The staff I have encountered I've had nothing but help from them."
I Wcarehome.co.uk rating: 5 out of 5
"Absolutely delighted with the friendly, efficient and lovely attitudes of all the staff without exception. Mum seems very happy and has only settled at this particular home."
Julie Ccarehome.co.uk rating: 4.58 out of 5
"My Mother has lived here for 6 years and has been settled and happy in that time. The members of staff are warm and caring and her needs now exceed those normally expected from a residential care home. The staff have accommodated the changes in her condition following a seriously debilitating stroke and in a number of serious illnesses. We are very pleased with the standard of care."
J Bcarehome.co.uk rating: 4.67 out of 5
"My mother-in-law has been a resident at Wimborne for 6 years. Regards it as her 'new' home. She is safe and very well cared for. Happy. Staff are cheerful and treat her with dignity at 98 years old, her care needs are challenging but the home have adapted to her changing condition very well."
H Bcarehome.co.uk rating: 4.58 out of 5
"My mother spent three years at Wimborne and was so happy. She called it "home" and it was her home. I myself came from Brighton and as much as it is a difficult journey I was never able to find a home on the same high standard of care. I myself run a house and am very impressed by the level of care and all the carers and the care they give and how they are with residents. I highly recommend Wimborne."
Viroinia Ocarehome.co.uk rating: 5 out of 5
"The best so far tried four others."
S Bcarehome.co.uk rating: 3.82 out of 5
"Everyone is very friendly and helpful the staff all seem to work together like a family. A very good atmosphere."
J Lcarehome.co.uk rating: 4.5 out of 5
"All of the staff are friendly, caring and helpful. The home is always clean, smells nice and has every facility needed. The food is very good and there is always something for the residents to do."
Nina Wcarehome.co.uk rating: 5 out of 5
"The care home provides every need for our mother in terms of care and attention. Everyone is smiling, friendly and the home is bright, clean and the food is good."
Sarah Dcarehome.co.uk rating: 5 out of 5
"My mother has been given every support and encouragement after a hip injury. The staff, from carers to cleaners are very kind to residents and welcoming to family and visitors. The chefs and kitchen staff are excellent. The meals and flexibility of available foods are extremely good."
L Lcarehome.co.uk rating: 4.58 out of 5
"Wimborne is a bright, happy and homely place. It is like a home from home. My mother is happy here and enjoys the food very much. She is gentle encouraged to follow the path she wants to in her world and this has made her much happier. All the staff are excellent and everyone is made to feel like part of the family (and it is like as fmaily)! Thank you to all of you!"
Fiona Bcarehome.co.uk rating: 5 out of 5
"I looked at several "Homes " before I came across Wimborne it ticked all the boxes and was the only home viewed by my mother that she was enthusiastic about. It was a huge step after living on her own for many years, it took a while to settle but she is now enjoying it. Wimborne has a homely feel to it and is all on one level, the management and staff go out of their way to make it. The food is excellent and all cooked from fresh, there is also an activities programme throughout the week. The staff are always cheerful and friendly and nothing is too much trouble to make the residents comfortable."
Peter Bcarehome.co.uk rating: 5 out of 5
"I transferred my wife to the home and I am very pleased I did because this home is miles better than her previous home. I get on very well with all the staff here and my wife is a lot happier."
David Ccarehome.co.uk rating: 5 out of 5
"I loved this home the moment I walked in, it feels like someone's own home and not at all like an institution. The staff know their residents really well and are committed to making them feel like individuals with stories to tell and personalities to preserve. It's bright, airy and cleverly laid out to give all rooms a view onto patios or gardens. The general manager and the administrator are simply shining, warm caring and fun!"
Jane Mcarehome.co.uk rating: 5 out of 5
"The home and the staff have been so welcoming and kind. There is a lovely feel to the place. Dad has settled in well and is being looked after very well."
Anne Ocarehome.co.uk rating: 4.92 out of 5
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