Reviews for Wimborne Care Home

"My sister has been a resident at Wimborne Care Home for just over a year. During this time, I have found the home to be extremely supportive to both my sister and surrounding family and friends. The staff are always friendly and caring and are always available if I have any concerns. My sister is always included in the activities available if she wants to join in."

L G
carehome.co.uk rating: 4.75 out of 5

"As a family, we all agree that the care that Mum has received has been amazing, the staff have been so kind and caring towards Mum especially but to all of us too. We feel that she is so much happier and stimulated since being in the care of Barchester Wimborne Care Home, we’ve seen such an improvement in her well-being, the accommodation, social areas are always clean and the food is amazing, Mum loves it!"

M M
carehome.co.uk rating: 5.00 out of 5

"My grandfather received regular respite care at Wimborne Care Home and the team was outstanding in the care they provided. It really was a 'home from home'. When his condition deteriorated rapidly, the amazing team took him for respite with only 24hrs notice and made his last few weeks comfortable and dignified. We are so glad that he died with his 'extended family', the team who cared about him and knew him so well and not another hospital or care home who would not have known him as well. They not only provided holistic end-of-life care to him but also advice and support to us as a family. I would wholeheartedly recommend the team at Wimborne who really go the extra mile for all their family."

Rachel C
carehome.co.uk rating: 5.00 out of 5

"Mum has been a resident at Wimborne Care Home for four and a half years. The staff are first class, every one of them. This gives me great comfort knowing that Mum is in good hands. Their patience and care are a credit to them and to Barchester. Communication and access are excellent, there is always time for a chat or an update when required. There are plenty of activities and special days are always celebrated in style. Burns Night, Valentine's Day, Easter etc. So much effort put in by the staff. Thank you."

J B
carehome.co.uk rating: 4.67 out of 5

"My mother aged 93 and suffering from dementia settled here very quickly thanks to the lovely setting (like a high-class hotel), excellent food and respectful but friendly ambience. When she became seriously ill and no hospital place was available, she received excellent care in the home from the amazingly skilled and caring Wimborne team under the supervision of the GP. We can't thank them enough."

Caroline H
carehome.co.uk rating: 4.58 out of 5

"The respite care that was given to my father was completely covered with such understanding for his every like and dislike. All his medical needs were met very professionally and with care. We could go away knowing that he was safe and happy. He enjoyed his stay very much. Liked the staff and the meals especially were high on his list. Very stressful and worrying time having to leave him but again the staff were lovely. Thank you again to all at Wimbourne Hayling Island."

Lisa A
carehome.co.uk rating: 4.58 out of 5

"Staff at Wimborne are always hands-on, and the new decor and interior give it a homely feel. There is always a friendly feel to the home, and staff work as a team to ensure they give the best possible quality of care to their residents."

Leanne S
carehome.co.uk rating: 5.00 out of 5

"Lovely home. The care is great and the staff are always so friendly. I would highly recommend this home to my friends and family. The atmosphere is so inviting and nothing is ever too much trouble. The location is lovely."

Lynne M
carehome.co.uk rating: 5.00 out of 5

"The home is always so welcoming and friendly. Staff are so polite and helpful, you can tell they really care about their residents. The manager is such a lovely lady, always smiling. The home has recently been decorated and wow it looks fab! Would highly recommend it to anyone."

R F
carehome.co.uk rating: 4.17 out of 5

"All staff are so friendly and caring. I have recently had the pleasure of meeting the new GM, she is so kind and enthusiastic and really easy to approach, nothing is ever too much trouble. I would highly recommend this home."

Amy C
carehome.co.uk rating: 5.00 out of 5

"I visited the home regularly, and I am never disappointed with the standard of care and friendliness given by the staff. The recent refurbishment of the home is of a very high standard, and the residents are always treated with respect and patience. I can't praise the staff enough - each and every one of them."

J B
carehome.co.uk rating: 4.58 out of 5

"The staff at Wimborne are to me its greatest asset. My mother has been in Wimborne for nearly four years and during that time her carers have for the most part been a stable staff who my mother has grown familiar with. Whenever you arrive, leave or walk through the home, you are greeted by familiar, cheery faces who have managed to make my very shy mother feel safe and relaxed. I am very grateful for the way everyone has contributed to this warm and positive atmosphere. I have huge respect and gratitude for what you have done and continue to do for my mother and us. Please keep it up! Thank you."

Yvonne P
carehome.co.uk rating: 4.33 out of 5

"My mother spent her last 13 months at Barchester Wimborne Care Home and was confined to bed throughout that time. She was loved by all the staff and very well looked after by dedicated carers, the catering staff went out of their way to ensure mum was given nutritious food and everyone made her as comfortable as possible. My mother’s health progressively deteriorated but the carers’ dedication to look after her did not falter one iota. Barchester Wimborne offers comfortable décor, fixtures and fittings. A modernisation programme will start in 2022. My mother peacefully passed away at the Wimborne recently. In collecting her belongings, the genuine sadness and love expressed by many carers and staff bore witness to my decision to place mum in this lovely caring community. I cannot thank everyone enough at Barchester Wimborne for looking after my mother’s every need and making her stay as pleasant as possible."

Kevin G
carehome.co.uk rating: 4.33 out of 5

"My father went to Wimbourne for 2 weeks respite care. He had not been in a care home setting before and as he has dementia we were anxious as to how this would work for him. From the very first telephone contact, the staff were brilliant. They answered questions, explained the setting and care, putting our minds at ease. My husband and I were then invited on a visit where time was taken to talk matters over with us. The 2-week respite went very well. Dad adjusted quickly and every effort was made to make him feel at home and cared for. An excellent experience for us all."

G C
carehome.co.uk rating: 5 out of 5

"My father has been a resident at Barchester Wimborne Care Home since December 2019. He had previously stayed at the home for respite care. but asked to return there permanently. The staff are professional, unfailingly kind, thoughtful and cheerful. Dad loves the food and joins in with the many activities on offer. I know that he is safe and well cared for in a lovely setting. Wimborne is a gem and I would highly recommend it."

S R
carehome.co.uk rating: 4.83 out of 5

"All of the staff are extremely friendly and welcoming. The carers are attentive and always cheerful, nothing is too much trouble; they are happy to assist. I consider the level of care to be exceptionally high."

T S
carehome.co.uk rating: 4.75 out of 5

"The most important aspect is the people. The staff at Barchester Wimborne Care Home genuinely care for the residents and they do an amazing job with the resources at their disposal. Our mum is well looked after, and the team keep us informed and contact us when needed. The great standard of care is very evident in the staff because, we can see the care given to all residents, especially if you turn up at short notice. Mum is generally in good spirits and keeps well. We are very pleased with our decision to use Wimborne."

Paul C
carehome.co.uk rating: 5 out of 5

"I cannot praise this care home highly enough. It is a very friendly and professional establishment, and all their staff are so thoughtful and caring. The quality of care is excellent, and staff carry out their work in such a cheerful manner. My mother has been a permanent resident since early October 2020, to date, and despite being confined to bed, she is very well looked after. The home operates with a real community spirit, and staff are responsive and attentive to her needs. It takes a certain type of person with the right attributes to work in a care home, and Barchester Wimborne has them in abundance. It is extremely well run and managed, and all staff are a credit to their profession. Food is freshly cooked on the premises, and no matter if it has to be served pureed, minced, or normal, it is catered for. Throughout this awful Covid-19 pandemic I have been impressed with Barchester Wimborne's emphasis on hygiene controls, staff and visitor testing measures, and the use of PPE to mitigate risk."

Kevin G
carehome.co.uk rating: 4.83 out of 5

"My father moved to Wimborne from Scotland after losing his wife. Throughout his 8 month stay, he has been looked after extremely well by all the staff. The home is well run and beautifully furnished. I can recommend the home in every way."

S R
carehome.co.uk rating: 5 out of 5

"The care home was very welcoming to my husband and showed concern for me. Because of COVID restriction, I was not able to visit as much as we could have wished which made my husband (and me) unhappy. Any visits we could have were made as comfortable as possible by the very attentive staff. Thank you."

Jennifer L
carehome.co.uk rating: 5 out of 5

"My mother has been a resident at Wimborne since July 2019. What stood out for us about this care home was its unique layout, with all rooms being on the ground floor, and being light and airy. There is a sense of freedom within a contained environment. The staff are all very professional, kind, helpful, and welcoming, and Mum particularly enjoys helping with the plants and gardening, as she always used to do in her own home. Mum recently celebrated her birthday here, and the staff made a special effort to organise a spectacular birthday cake and tea in the garden. Wimborne introduced Skype calls to residents for relatives during the COVID-19 pandemic, and the activities co-ordinator was very efficient and helpful in organising these for us. I know Mum is safe and being cared for in a very pleasant setting, and I'm glad we discovered Wimborne."

S D
carehome.co.uk rating: 5 out of 5

"I have been in this care home since 23rd March 2018. I am well looked after and will be content to end my days here."

G L
carehome.co.uk rating: 5 out of 5

"Our initial contact with the staff was extremely helpful - communication was excellent. After her initial period of settling in, my cousin was very happy and enjoyed the food and mixing with other residents. The staff were always pleased to help in any way, with phone calls, etc. I am so happy for my cousin that she had a positive but brief encounter with Wimborne."

E S
carehome.co.uk rating: 4.42 out of 5

"My Dad liked the way he was spoken to by the staff and that nothing seemed too much trouble."

Paul w
carehome.co.uk rating: 4.58 out of 5

"I would like to thank all the staff at Wimborne for the care they offer to my father. I know he is well looked after and watched over to keep him safe and happy. Staff at Wimborne genuinely care. If I ask a question, I always get an answer and a smile. Thank you all!"

J M
carehome.co.uk rating: 4.92 out of 5

"My mother was cared for extremely well and the staff were very patient and understanding when she showed emotion and worry about her health and circumstances. Her final days in the home were second to none. The staff were a constant support to the patient and her family and her care was outstanding."

J L
carehome.co.uk rating: 4.58 out of 5

"Dad has been looked after by the lovely staff at Wimborne for four years now, he is declining, but the care he receives is constant. Staff really take an interest and get to know their residents. The home has a cheerful atmosphere, made all the more fun by the activities person, who works tirelessly to find activities which will spark an interest. Thank you to everyone for making the home feel like a home."

Jane
carehome.co.uk rating: 4.92 out of 5

"One of the most difficult choices to make is to find the right care home for your parent. From the initial phone call through to my first visit and making the decision that Wimborne would provide the most suitable care was a positive journey. Six months on my parents have received kindness, respect, excellent care and accommodation and overall a happy atmosphere for both residents and families when visiting. To all of the staff at Wimborne, I thank you."

Debbie B
carehome.co.uk rating: 5 out of 5

"My mum is very content at Wimborne. The general atmosphere of the home is happy and friendly and this is down to the staff. The residents are treated with respect and the staff go above and beyond to make sure they are comfortable and happy. The activities staff work incredibly hard to ensure that the activities are varied and fun and they are constantly planning special events to include the residents and their families, which promotes quality time for the family. As well as the main meals, the tea trolley comes round to every room with morning coffee and tea in the afternoon, complete with homemade cake, which I think is a lovely touch and I know Mum looks forward to it. A snack is also brought round in the evening. I'm very happy with Mum's care at Wimborne."

Joanne B
carehome.co.uk rating: 4.67 out of 5

"Mum is always clean and well dressed and she enjoys the interactions from all the staff when they walk by and call out to her. She especially enjoys music when they either have a visiting singer or the activity lady turns the tele off and plays music."

Karen M
carehome.co.uk rating: 4.33 out of 5

"My wife suffers from dementia and has been in Wimborne Care Home for 16 months. I visit her every day and find she is being looked after with a caring and dedicated staff who treat her with great respect and dignity and I have nothing but praise for all of them who are doing a different and worthwhile job. The gardens are kept in great order and her private room is always clean and warm. The food is of the highest quality and is always served in a friendly atmosphere. All in all, it is like one happy family."

Robert Y
carehome.co.uk rating: 4.92 out of 5

"I have found the Wimborne Care Home on Hayling Island to give me a very contented existence in my room. The staff are very good and very caring."

Gwynne L
carehome.co.uk rating: 4.92 out of 5

"A friendly, caring environment where residents choose to use communal lounges which are always well staffed. Any concerns, no matter how small will be acted upon. Very professional staff very quickly understood my mother´s needs. Every effort is made to make the residents feel safe and at home. You can be sure of a warm reception from all the staff. The family always feels part of the home. My mother is settling in well and beginning to accept this new stage in her life. The rooms are nicely arranged around the quadrangles and gardens to give a quiet personal space for those who require it."

Yvonne P
carehome.co.uk rating: 5 out of 5

"I am delighted with mum's care. She is very content and well looked after. The rooms are well furnished and light, public areas very happy, friendly places. The residents all very well presented and treated with respect and dignity. Would thoroughly recommend."

Joanne B
carehome.co.uk rating: 4.58 out of 5

"The only element that I would suggest would be a locked cupboard for any valuables/purses and the staff and daughter keep a key. Other than that, this home is absolutely amazing and the staff are so very kind and caring to my mother."

Julia L
carehome.co.uk rating: 4.83 out of 5

"My mum lived here for 9 months before she returned to Wales. The care she received was outstanding, she felt she was on holiday and said it was the loveliest place she had ever stayed and the staff were so lovely with her. The activities staff are exceptional, they knew exactly what mum liked doing and always went out of their way to make sure she was as occupied as possible. The food was outstanding and so well presented, the residents were treated like five star hotel guests."

Jean R
carehome.co.uk rating: 4.75 out of 5

"My mother-in-law is so happy here - the care is 5 star. Food is excellent and staff are so kind to her. The General Manager and Home Administrator are amazing!"

Howard L
carehome.co.uk rating: 5 out of 5

"Wimborne Care Home has a lovely caring atmosphere. The ladies and gents always look very content and are treated with respect and care. There is a lovely open plan dining room and lounge area where activities take place, so the residents can take part or observe as they wish. Bedrooms and public areas are always very clean and mealtimes are a real treat with menus on the tables and a good selection of food."

Joanne B
carehome.co.uk rating: 4.5 out of 5

"I am very happy with the standard of care and support my mother-in-law gets at the home, the staff are very caring, nothing is too much trouble and they are all very friendly and jolly. The home itself is very nice, it's clean, bright and airy. The rooms are lovely and the food is excellent. My mother-in-law is very happy there and we are happy, she is happy."

Jean D
carehome.co.uk rating: 5 out of 5

"My mother has had excellent care throughout her ten years stay here and is now 102 years old."

P S
carehome.co.uk rating: 4 out of 5

"Staff always helpful, polite and obliging."

Rita M
carehome.co.uk rating: 4.27 out of 5

"My experience of Wimborne Care home is that it is well run with a happy working environment. My sister was admitted a couple of months ago and she has settled in very well, which is a great relief for me knowing she is professionally cared for."

Marion B
carehome.co.uk rating: 5 out of 5

"A lovely home with really friendly staff. Granny is well-looked after."

Isabel W
carehome.co.uk rating: 5 out of 5

"My mother has been an in client at this home for the past 2 years plus. I cannot recommend this home and Barchester Care enough. The kindness and care given to my mother as an individual has been excellent. They will do anything for her at any time of the day. Two members of staff in particular are absolutely marvellous to my mother particularly when she is difficult. I would be extremely upset if I had to remove my mother from Wimborne."

Julia L
carehome.co.uk rating: 5 out of 5

"All the staff are very good and they do all they can to make you happy. It is a very nice home to be in. My wife was very well looked after. You could not be in a better home."

David C
carehome.co.uk rating: 5 out of 5

"The caring staff and kitchen staff all do an excellent job. The home is of a high standard - decorated on a regular basis. The overall atmosphere is very happy and jovial. A lovely environment for residents and visitors alike."

S W
carehome.co.uk rating: 4.67 out of 5

"Granny is always happy and clean and there are always fun activities. The home is always clean and the staff are lovely."

Nina W
carehome.co.uk rating: 5 out of 5

"The team at Wimbourne took superb care of my stepmother, from her early stage Alzheimers disease, up to the end of life, a period of two years. The level of caring offered to her was excellent, universally through the full Wimbourne team. They have my heartfelt thanks and those of the whole family for their loving care given."

Mark D
carehome.co.uk rating: 4.92 out of 5

"My mother has been a resident here for 3 years and is now 106 years old. She has always been treated with kindness and dignity and the staff enjoy looking after her. She is no longer mobile and staff are always popping in and out of her room to check her. She always eats her food that is carefully prepared for her and has to be fed. I visited many care homes and chose very carefully and have not been disappointed. All the staff are very kind and appear to enjoy looking after her. I am so lucky and so is she!"

Hazel O
carehome.co.uk rating: 4.73 out of 5

"It is a relief to know that my relative is being well looked after by caring and considerate staff. She first moved into the home three years ago at the fine age of 103. The fact that she is still with us now 106 is a testimony to the excellent care she has received from everybody at the home."

Martin O
carehome.co.uk rating: 4.67 out of 5

"The overall care my mother has received over the past three years has been of an excellent standard. The staff are kind and considerate and will listen to her and talk to her whenever possible. The food is of an excellent variety and she looks forward to meal times. The décor is updated on a regular basis and the home is always welcoming. My mother is very happy at Wimborne."

Susan W
carehome.co.uk rating: 4.67 out of 5

"I stay here on a regular basis and the staff are friendly and welcoming. I always look forward to my next holiday at Barchester Wimborne Care Home."

Irene B
carehome.co.uk rating: 4.75 out of 5

"As well the service and care are first class. This is my aunt's first visit on respite and she will be returning later this year."

B E
carehome.co.uk rating: 4.67 out of 5

"Very Pleasant location, polite attentive staff and a well managed operation."

Roger L
carehome.co.uk rating: 4.83 out of 5

"Have had a wonderful time here, all staff are supportive."

Betty M
carehome.co.uk rating: 5 out of 5

"A friendly, helpful and thoughtful team of staff who have gone out of their way to make my mother feel welcome while in respite care. The room is well laid out and comfortable."

S E
carehome.co.uk rating: 5 out of 5

"Clean and lovely furniture. Caring staff Seems to be content and well looked after. Many activities to participate in for family."

Eleanor B H
carehome.co.uk rating: 4.5 out of 5

"I visited many care homes before we brought mum to Wimborne Care Home. I must say I was most impressed with it here. The staff have been so caring and kind to my mum especially recently when she was quite poorly and admitted to hospital she spent three weeks in bed in hospital came back to Wimborne and the next day I was so impressed to find her up washed and sat in her chair. Mum loves all the staff even though she gets grumpy at times. I couldn't wish for better care for mum as I know how hard it must be sometimes for the staff but they never show anything but kindness and to top it all the food is excellent."

P H
carehome.co.uk rating: 5 out of 5

"My mother has been a resident at Wimborne Care Home for about 7 months now after being at another care home in Chichester for six years. Wimborne Care Home exceeds our expectations. The décor is wonderful, bright and cheery. The carers are absolutely wonderful and caring is not enough to describe them; they are so loving to my mother. I put all this down to the manager. She runs the care home brilliantly and has such a professional attitude as well as a caring nature."

Jane M
carehome.co.uk rating: 5 out of 5

"My mother has been here for 6 months. It has been a really wonderful home for her. A fabulous team. I really couldn't recommend it more highly. It is a privilege and pleasure to visit my mother and see how happy and settled she is. Congratulations to all, especially the manager! A truly wonderful residential home."

Penelope M
carehome.co.uk rating: 5 out of 5

"I have been very impressed with the care home with all aspects of care and support. The staff I have encountered I've had nothing but help from them."

I W
carehome.co.uk rating: 5 out of 5

"Most of the time I'm very happy here just sad at times as I can't do what I used to be able to. I find all the girls (staff) kind and helpful and caring! The food is very good and I enjoy my dinners although I don't want to eat much, my family and friends are always made welcome, and can eat with me whenever they like. I like to sit at the window and watch the birds and listen to my music. I know if I want anything I just have to call one of the staff."

E H
carehome.co.uk rating: 5 out of 5

"Absolutely delighted with the friendly, efficient and lovely attitudes of all the staff without exception. Mum seems very happy and has only settled at this particular home."

Julie C
carehome.co.uk rating: 4.58 out of 5

"My Mother has lived here for 6 years and has been settled and happy in that time. The members of staff are warm and caring and her needs now exceed those normally expected from a residential care home. The staff have accommodated the changes in her condition following a seriously debilitating stroke and in a number of serious illnesses. We are very pleased with the standard of care."

J B
carehome.co.uk rating: 4.67 out of 5

"My mother-in-law has been a resident at Wimborne for 6 years. Regards it as her 'new' home. She is safe and very well cared for. Happy. Staff are cheerful and treat her with dignity at 98 years old, her care needs are challenging but the home have adapted to her changing condition very well."

H B
carehome.co.uk rating: 4.58 out of 5

"My mother spent three years at Wimborne and was so happy. She called it "home" and it was her home. I myself came from Brighton and as much as it is a difficult journey I was never able to find a home on the same high standard of care. I myself run a house and am very impressed by the level of care and all the carers and the care they give and how they are with residents. I highly recommend Wimborne."

Viroinia O
carehome.co.uk rating: 5 out of 5

"The best so far tried four others."

S B
carehome.co.uk rating: 3.82 out of 5

"All of the staff are friendly, caring and helpful. The home is always clean, smells nice and has every facility needed. The food is very good and there is always something for the residents to do."

Nina W
carehome.co.uk rating: 5 out of 5

"Everyone is very friendly and helpful the staff all seem to work together like a family. A very good atmosphere."

J L
carehome.co.uk rating: 4.5 out of 5

"The care home provides every need for our mother in terms of care and attention. Everyone is smiling, friendly and the home is bright, clean and the food is good."

Sarah D
carehome.co.uk rating: 5 out of 5

"My mother has been given every support and encouragement after a hip injury. The staff, from carers to cleaners are very kind to residents and welcoming to family and visitors. The chefs and kitchen staff are excellent. The meals and flexibility of available foods are extremely good."

L L
carehome.co.uk rating: 4.58 out of 5

"Wimborne is a bright, happy and homely place. It is like a home from home. My mother is happy here and enjoys the food very much. She is gentle encouraged to follow the path she wants to in her world and this has made her much happier. All the staff are excellent and everyone is made to feel like part of the family (and it is like as fmaily)! Thank you to all of you!"

Fiona B
carehome.co.uk rating: 5 out of 5

"I transferred my wife to the home and I am very pleased I did because this home is miles better than her previous home. I get on very well with all the staff here and my wife is a lot happier."

David C
carehome.co.uk rating: 5 out of 5

"I loved this home the moment I walked in, it feels like someone's own home and not at all like an institution. The staff know their residents really well and are committed to making them feel like individuals with stories to tell and personalities to preserve. It's bright, airy and cleverly laid out to give all rooms a view onto patios or gardens. The general manager and the administrator are simply shining, warm caring and fun!"

Jane M
carehome.co.uk rating: 5 out of 5

"The home and the staff have been so welcoming and kind. There is a lovely feel to the place. Dad has settled in well and is being looked after very well."

Anne O
carehome.co.uk rating: 4.92 out of 5

"I looked at several "Homes " before I came across Wimborne it ticked all the boxes and was the only home viewed by my mother that she was enthusiastic about. It was a huge step after living on her own for many years, it took a while to settle but she is now enjoying it. Wimborne has a homely feel to it and is all on one level, the management and staff go out of their way to make it. The food is excellent and all cooked from fresh, there is also an activities programme throughout the week. The staff are always cheerful and friendly and nothing is too much trouble to make the residents comfortable."

Peter B
carehome.co.uk rating: 5 out of 5