Reviews for Wimborne Care Home

Yesterday I visited The Wimborne Care Home as part of their Resident Veterans Support group. I was greeted by a friendly smiley Kate at the door and taken through to the conservatory where 7 veterans were waiting for us. Sarah then introduced everyone before we had a cup of tea. Kerry was delighted to inform us all that they had just received accreditation for Veterans - which all the staff had worked hard for. It was clear from listening to the residents that they were very well looked after. They have many different activities throughout the week. The home was spotless and I had a quick look at the menu of the day and both lunch and dinner looked great..Thank you everyone for inviting the Hayling Island Armed Forces Breakfast Club to join you once again. We all look forward to our next visit.

A lovely care home. My mum Elizabeth's life with Alzheimer's has been transformed by the atmosphere and activity there. It is a pleasure to visit, like she is staying in a very comfortable hotel with friendly guests and dedicated staff. I also know that if she has problems the team there will look after her exceptionally well. Thank you all :-).
John

When I visited Wimborne to assess it for care for my mum I was very impressed with the warm friendly atmosphere. Being there day in day out I saw the residents being well cared for and it is very clear that the team all love their jobs and go above and beyond they are so welcoming. This shows in the care the residents receive, it is excellent. Zoe the activities coordinator has so much enthusiasm and zest for life it’s hard not to enjoy everything she does. Sarah the manager is warm approachable and exceptional in leading the home. I Would highly recommend it to anyone.

What a lovely place, the staff are fantastic & unlike other care homes … they take their residents on excursions including motorcycle evenings, boat trips & beach walks. Plus they have groups come to them & even do a veterans breakfast so guests have enjoyable chats. Highly recommended.

"During every visit to see my father all of the staff have been extremely friendly and helpful. There seem to be many activities organised to entertain the residents. The garden areas are lovely places to sit when the weather is fine."

Dean L
carehome.co.uk rating: 4.67 out of 5

"My nan receives great care at Wimborne. She has been here since Christmas 2024. The home is always clean and smells lovely. All of the staff are very friendly and always wanting to help. Would recommend this home to all."

Finley S
carehome.co.uk rating: 5.00 out of 5

"Our dad has been a resident at Wimborne for over 2 years since our mum died. Dad has advanced dementia but is always treated with the utmost attentiveness and respect. He is 100 years old and is clearly very comfortable and content in the care home"

Steve J
carehome.co.uk rating: 5.00 out of 5

"I have been visiting a friend (age 93) who has recently become a resident at Wimborne. The staff are welcoming, the home very clean and comfortable. The food, so my friend says, is excellent and allows a lot of choice. She is also impressed by the activities on offer everyday and she is looking forward to going out on a trip to."

Ann W
carehome.co.uk rating: 4.58 out of 5

"The care home continues to excel in its overall environment and care for my mother. Staff are friendly, approachable and efficient. Food menus are well planned with quality offerings. Activities seem well suited to residents, with good variety."

T S
carehome.co.uk rating: 4.67 out of 5

"I have always found the carers and staff to be friendly and attentive to visitors and residents alike. Their passion and their care is constant. Activities are many and varied and the posts of social media (which is where I can see pictures of the resident and their activities) fill me and my family with confidence and the residents care and that they are being looked after."

R J
carehome.co.uk rating: 4.83 out of 5

"Very homely, cosy building. Very clean in all areas. Food menu's are amazing, excellent choices. Freshly prepared. Always activities or trips out organized if you want to participate! Nothing is too much trouble for any of the staff."

K L
carehome.co.uk rating: 4.83 out of 5

"The care home is wonderful. Always willing to help. Very welcoming."

Marie A
carehome.co.uk rating: 5.00 out of 5

"My father went to Wimbourne for 2 weeks respite care. He had not been in a care home setting before and as he has dementia we were anxious as to how this would work for him. From the very first telephone contact, the staff were brilliant. They answered questions, explained the setting and care, putting our minds at ease. My husband and I were then invited on a visit where time was taken to talk matters over with us. The 2-week respite went very well. Dad adjusted quickly and every effort was made to make him feel at home and cared for. An excellent experience for us all."

G C
carehome.co.uk rating: 5.00 out of 5

"Mum has been extremely happy at Barchester Wimborne Care Home since she moved in last May. The level of care and support is excellent and all of the staff go out of their way to make life as fulfilled as possible. The surroundings are maintained to a high standard and the residents are encouraged and helped to make the most of all the activities planned."

T H
carehome.co.uk rating: 4.50 out of 5

"Wimborne is a quirky and spacious home that provides amazing care by all members of staff who are always welcoming and always willing to go above and beyond to meet all residents' needs. It has beautiful, well-kept gardens and grounds. The inside of the home and bedrooms are always kept tidy and clean. Delicious main meals/snacks, tea and cake available at any time of the day. Fun activities are held in the home or trips out on the minibus for the afternoon with activities. We couldn't ask for a better team to look after our grandad."

K A
carehome.co.uk rating: 4.92 out of 5

"A very comfortable care home with excellent, cheerful, friendly staff who look after the residents' needs with a smile. The furnishings and cleanliness make the home very welcoming to residents and their families."

John G
carehome.co.uk rating: 5.00 out of 5

"Dad is well cared for and settled. The many activities available are marvellous. Staff are friendly and helpful. Food is varied. Tea, biscuits and cake every day is a treat."

Lynn R
carehome.co.uk rating: 5.00 out of 5

"My sister has been a resident at Wimborne Care Home for just over a year. During this time, I have found the home to be extremely supportive to both my sister and surrounding family and friends. The staff are always friendly and caring and are always available if I have any concerns. My sister is always included in the activities available if she wants to join in."

L G
carehome.co.uk rating: 4.75 out of 5

"My grandfather received regular respite care at Wimborne Care Home and the team was outstanding in the care they provided. It really was a 'home from home'. When his condition deteriorated rapidly, the amazing team took him for respite with only 24hrs notice and made his last few weeks comfortable and dignified. We are so glad that he died with his 'extended family', the team who cared about him and knew him so well and not another hospital or care home who would not have known him as well. They not only provided holistic end-of-life care to him but also advice and support to us as a family. I would wholeheartedly recommend the team at Wimborne who really go the extra mile for all their family."

Rachel C
carehome.co.uk rating: 5.00 out of 5

"Mum has been a resident at Wimborne Care Home for four and a half years. The staff are first class, every one of them. This gives me great comfort knowing that Mum is in good hands. Their patience and care are a credit to them and to Barchester. Communication and access are excellent, there is always time for a chat or an update when required. There are plenty of activities and special days are always celebrated in style. Burns Night, Valentine's Day, Easter etc. So much effort put in by the staff. Thank you."

J B
carehome.co.uk rating: 4.67 out of 5

"My mother aged 93 and suffering from dementia settled here very quickly thanks to the lovely setting (like a high-class hotel), excellent food and respectful but friendly ambience. When she became seriously ill and no hospital place was available, she received excellent care in the home from the amazingly skilled and caring Wimborne team under the supervision of the GP. We can't thank them enough."

Caroline H
carehome.co.uk rating: 4.58 out of 5

"The respite care that was given to my father was completely covered with such understanding for his every like and dislike. All his medical needs were met very professionally and with care. We could go away knowing that he was safe and happy. He enjoyed his stay very much. Liked the staff and the meals especially were high on his list. Very stressful and worrying time having to leave him but again the staff were lovely. Thank you again to all at Wimbourne Hayling Island."

Lisa A
carehome.co.uk rating: 4.58 out of 5

"Staff at Wimborne are always hands-on, and the new decor and interior give it a homely feel. There is always a friendly feel to the home, and staff work as a team to ensure they give the best possible quality of care to their residents."

Leanne S
carehome.co.uk rating: 5.00 out of 5

"The home is always so welcoming and friendly. Staff are so polite and helpful, you can tell they really care about their residents. The manager is such a lovely lady, always smiling. The home has recently been decorated and wow it looks fab! Would highly recommend it to anyone."

R F
carehome.co.uk rating: 4.17 out of 5

"Lovely home. The care is great and the staff are always so friendly. I would highly recommend this home to my friends and family. The atmosphere is so inviting and nothing is ever too much trouble. The location is lovely."

Lynne M
carehome.co.uk rating: 5.00 out of 5

"All staff are so friendly and caring. I have recently had the pleasure of meeting the new GM, she is so kind and enthusiastic and really easy to approach, nothing is ever too much trouble. I would highly recommend this home."

Amy C
carehome.co.uk rating: 5.00 out of 5

"The staff at Wimborne are to me its greatest asset. My mother has been in Wimborne for nearly four years, and during that time, her carers have for the most part been a stable staff, who my mother has grown familiar with. Whenever you arrive, leave or walk through the home, you are greeted by familiar, cheery faces who have managed to make my very shy mother feel safe and relaxed. I am very grateful for the way everyone has contributed to this warm and positive atmosphere. I have huge respect and gratitude for what you have done and continue to do for my mother and us. Please keep it up! Thank you."

Yvonne P
carehome.co.uk rating: 4.33 out of 5

"My mother spent her last 13 months at Barchester Wimborne Care Home and was confined to bed throughout that time. She was loved by all the staff and very well looked after by dedicated carers, the catering staff went out of their way to ensure mum was given nutritious food and everyone made her as comfortable as possible. My mother’s health progressively deteriorated but the carers’ dedication to look after her did not falter one iota. Barchester Wimborne offers comfortable décor, fixtures and fittings. A modernisation programme will start in 2022. My mother peacefully passed away at the Wimborne recently. In collecting her belongings, the genuine sadness and love expressed by many carers and staff bore witness to my decision to place mum in this lovely caring community. I cannot thank everyone enough at Barchester Wimborne for looking after my mother’s every need and making her stay as pleasant as possible."

Kevin G
carehome.co.uk rating: 4.33 out of 5

"My father has been a resident at Barchester Wimborne Care Home since December 2019. He had previously stayed at the home for respite care. but asked to return there permanently. The staff are professional, unfailingly kind, thoughtful and cheerful. Dad loves the food and joins in with the many activities on offer. I know that he is safe and well cared for in a lovely setting. Wimborne is a gem and I would highly recommend it."

S R
carehome.co.uk rating: 4.83 out of 5

"Well-run care home with staff who care and excellent facilities. Can't fault the activities on offer and enthusiasm of the staff. Nice atmosphere in the home and good variety of food. Excellent communication with family members."

Neil H
carehome.co.uk rating: 4.92 out of 5

"The care home is well-run with friendly, helpful staff - it's much improved over the past twelve-eighteen months. My mother is well cared for and content in her surroundings. There is a good range of activities for residents. Communication with families of residents is good too. Leadership team work well together."

Tony S
carehome.co.uk rating: 4.83 out of 5

"I find Barchester Wimborne Care Home staff very friendly and residents happy and well cared for, their rooms clean and comfortable and they have varied activities. I visit two residents and they have both said how good the meals are."

Audrey D
carehome.co.uk rating: 5.00 out of 5

"I was only in Wimborne Care Home for a couple of weeks after a fall by which I had broken my hip. I was impressed with the standard of care which was provided for that short period. The accommodation was adequate, the food good, well cooked and the staff very helpful."

Theodore T
carehome.co.uk rating: 4.67 out of 5

"My mum has now spent just over a year at Barchester Wimborne Care Home. We as a family can not fault the care and support she receives from every single member of staff. From admin, housekeeping, maintenance, kitchen, carers and management. Everyone has their role in looking after my mum and they have all become like extended family. The food is excellent, all the organised activities are brilliant and go above and beyond my expectations, love being involved myself when I can. The home itself is always clean and well maintained. Thank you to the carers for the care they show my mum. I can't thank you all enough."

M M
carehome.co.uk rating: 4.75 out of 5

"Mum received excellent care, she was respected and treated with great care and dignity during her final weeks. All the Barchester Wimborne Care Home staff are fantastic and I would happily recommend the home. They listen to the views of the residents and family and have great connections with the community and local health centre."

A W
carehome.co.uk rating: 5.00 out of 5

"We searched for a nice care home for my auntie and from the moment we walked through the door, we knew this was the place for her. Every member of staff greeted us and all the residents looked very happy. There was plenty going on and everywhere was spotless, modern and spacious. The room we chose looked out onto a beautiful garden. Auntie was not happy about leaving her own home but very soon she was talking about her future there and we saw a smile which we hadn't seen for a long time. It was a joy to see her happy. So much attention to detail here, even the chef visited her and asked about what she liked to eat as she was a vegetarian. She said for him not to make a fuss but true to his word he made her some lovely meals! The new manager there is lovely, she really is committed and dedicated to her job. Sadly auntie had a short time here and passed away peacefully Boxing Day after a lovely day. Thank you everyone for looking after her so well!"

Ann F
carehome.co.uk rating: 5.00 out of 5

"Lovely, welcoming care home. Staff are extremely friendly and lovely with the residents. Nothing seems to be any problem. Food is amazing, like going to a restaurant, all freshly prepared and lots of choice! Rooms are comfortable and spotlessly clean. Activities are always offered if you want to participate. Pleased we chose Barchester Wimborne Care Home for our mum as we don't have to worry about her like we used to when she was at home. Highly recommended."

K L
carehome.co.uk rating: 5.00 out of 5

"I visited a very dear friend yesterday at Wimborne Care Home at Hayling Island. She had had a very distressing few years ending with the death of her beloved husband in the Summer. She was in a very distressed and unhappy place during and after her husband's death. She was put in another care home on Hayling but did not adjust very well. She has only been in Wimborne for a matter of weeks and the transformation is amazing! She was happy and relaxed when I visited yesterday and said it was 'like home from home'. She has settled in wonderfully well, and feels loved and cared for! The food is excellent and she looks forward to her meals; she is cared for in every respect, hair, nails, clean clothes etc; and she enjoys the camaraderie of the other residents and the carers (whom she calls Angels!) as well as the outings in the minibus. I was made to feel very welcome too. I have visited many care homes in the course of my voluntary work over the years - Wimborne is simply the best!"

Sue W
carehome.co.uk rating: 4.17 out of 5

"The difference in my mum in two weeks of being in your care is incredible. Thanks so much for your hard work and attention to detail regarding my mum. I'm sure she is getting back to her old cheeky, happier self."

Ian S
carehome.co.uk rating: 5.00 out of 5

"My father had excellent care. The atmosphere in the home was like extended family. Nothing was too much trouble from any of the staff and management."

D B
carehome.co.uk rating: 4.83 out of 5

"My family has had the privilege of regularly visiting the Barchester Wimborne Care Home over the past two years. Our dad was a resident for two years. We chose the Wimborne after looking at long-term care for our loved one. Having viewed several homes for people with dementia prior to Dad moving in. He thought he 'owned it'. From his daily care, life, entertainment, health, he retained his dignity and self-respect. He kept his sense of humour, was encouraged to be himself. As a family, we saw him change as the dementia took hold but we could visit anytime. It became a second home to us. This last year has been difficult as Dad neared the end of his life, we chose to let him stay at the Wimborne where the skilled team looked after him, kept him safe and 'loved' him, so when the sad time came, his extended were there 24/7. They took it in turns to keep him clean, talk to him, feed him, so his self-respect was honoured. The team went above and beyond whilst still caring for other service users."

Sandra T
carehome.co.uk rating: 5.00 out of 5

"A very enjoyable experience, always in capable and safe hands. Thank you."

Colin L
carehome.co.uk rating: 5.00 out of 5

"Presentation of food was excellent which is important in my case as I have little smell or taste to judge by."

Estella K
carehome.co.uk rating: 4.58 out of 5

"I found the home comfortable, warm and a happy clean place to be and the food excellent with lots of choice. The carers were very kind and the residents relaxed and content. There are plenty of activities and laughter. Well done Wimborne!"

D L
carehome.co.uk rating: 5.00 out of 5

"I moved my friend to Barchester Wimborne Care Home from another care home for the fact her care was not good, neglect. The vast improvement since she moved to Wimborne is amazing. She interacts in activities, is eating well, I am extremely grateful and happy I found Wimborne."

Ann D
carehome.co.uk rating: 5.00 out of 5

"My mum arrived at Barchester Wimborne Care Home on Thursday 25th July. She was very unsure of her surroundings, not too happy that she was not at home after spending seven weeks in hospital. She was in a very low mood with everything and everybody. All we can say is that this care home and all the brilliant staff have completely transformed my mother's state of mind and she has settled in and we can't believe the change in her well-being. She is a different person and we are so thankful to you all."

J P
carehome.co.uk rating: 4.75 out of 5

"I was impressed by the friendly staff, particularly the member of staff on reception and the activities co-ordinator. The summer fete had been organised and there was a happy atmosphere amongst the residents. As the owner of a care home, myself, I am pleased to compliment the home."

Isabelle F
carehome.co.uk rating: 3.67 out of 5