Meet the general manager | Wilsmere House Care Centre

Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Lili Cocue

General Manager

Hi, my name is Lili and I am the General Manager here at Wilsmere House Care Centre.

I first joined Barchester as a carer in 2004. I have been in various managerial positions since 2010, and have been a General Manager at Wilsmere from June 2015. As a General Manager, my main duty is to guarantee that all residents receive the best care possible. I ensure that resident’s choices are respected and all of their needs met. I work closely with my highly trained and talented team in order to make sure all residents is happy, and that they continue to live life on their terms, in the best possible environment. We maintain our high standards, which have been reflected in our recent CQC report and ratings.

Care homes and elderly care from Barchester Healthcare

Annette MacFarlane

Deputy Manager

I started at Wilsmere House in 1993 as a Care Assistant. I was promoted to Senior Care Assistant after completing my NVQ Level 2 and 3 in Care and then completed the NVQ Level 3 in Management. From 2005 until 2013 I was a Hotel Services Manager responsible for the Catering, Housekeeping and Laundry Services and I worked my way up to non clinical Deputy overseeing the Catering, Laundry, Housekeeping and Care Staff. I work along side my Manager, Lili Cocue and Ramona Dita the Clinical Deputy, to ensure that the high standards of care and service is maintained. Wilsmere House provides a friendly and warm welcoming home where residents and everybody that work or visit the home are made to feel at home.

Maria Watson

Administrator

I joined Wilsmere House in 2013 as the Home Administrator, prior to this I was in banking for 28 years of which I spent 11 years as Account/Customer Service Manager.

My main role is to keep everything relating to administration on track and ensuring the home runs smoothly.

I am involved with looking after the home finances, from sales to payroll, supporting the General Manager with the day to day running of Wilsmere House and supporting staff and relatives/residents within the home.

Viviana Butnarli & Raluca Rosculet

Physiotherapy Team

Viviana (left) is the Physiotherapist Assistant here at Wilsmere House, and has been here since 2006. She has a strong background in physiotherapy and utilises her skills and knowledge in this role to support residents with treatments, postural management, wheelchairs and any respiratory needs.

Raluca, has been the Physiotherapist at Wilsmere House since 2015 and has been practicing since 2008. Her particular interests are in musculoskeletal medicine, neurology and rehabilitation. She is very passionate about rehab and helping people to achieve their goals. She loves to provide premium care and support to residents who are on their road to recovery.

Wilsmere House Barchester Healthcare

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