Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Lili Cocue

General Manager

Hi, my name is Lili and I am the General Manager here at Wilsmere House Care Centre.

I first joined Barchester as a carer in 2004. I have been in various managerial positions since 2010, and have been a General Manager at Wilsmere from June 2015. As a General Manager, my main duty is to guarantee that all residents receive the best care possible. I ensure that resident’s choices are respected and all of their needs met. I work closely with my highly trained and talented team in order to make sure all residents is happy, and that they continue to live life on their terms, in the best possible environment. We maintain our high standards, which have been reflected in our recent CQC report and ratings. 


Care homes and elderly care from Barchester Healthcare

Annette MacFarlane

Deputy Manager

I started at Wilsmere House in 1993 as a Care Assistant. I was promoted to Senior Care Assistant after completing my NVQ Level 2 and 3 in Care and then completed the NVQ Level 3 in Management. From 2005 until 2013 I was a Hotel Services Manager responsible for the Catering, Housekeeping and Laundry Services and I worked my way up to non clinical Deputy overseeing the Catering, Laundry, Housekeeping and Care Staff. I work along side my Manager, Lili Cocue and Ramona Dita the Clinical Deputy, to ensure that the high standards of care and service is maintained. Wilsmere House provides a friendly and warm welcoming home where residents and everybody that work or visit the home are made to feel at home.

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Care homes and elderly care from Barchester Healthcare

Ramona Dita

Deputy Clinical Manager

I am Ramona and I am a nurse by profession with over a decade of experience in a range of different clinical settings.

I joined Wilsmere House Care Centre in 2016 as a Deputy Clinical Manager and the move has been a great transition, allowing me to fulfill my desire to be able to make a positive difference in people's lives - a passion that is very much embedded in Barchester's core values, which makes it a joy to be a part of. Wilsmere House is a great community filled with loving care, happiness and laughter.

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Care homes and elderly care from Barchester Healthcare

Maria Watson


I joined Wilsmere House in 2013 as the Home Administrator, prior to this I was in banking for 28 years of which I spent 11 years as Account/Customer Service Manager.

My main role is to keep everything relating to administration on track and ensuring the home runs smoothly.

I am involved with looking after the home finances, from sales to payroll, supporting the General Manager with the day to day running of Wilsmere House and supporting staff and relatives/residents within the home.

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Care homes and elderly care from Barchester Healthcare

Jolanta, Lela, Brian & Cristina

Our catering team delivers nutritious, well-presented and, most importantly, delicious meals using fresh local produce. Our commitment to residents is paramount and we strive to do the very best for them. 

Care homes and elderly care from Barchester Healthcare

Billie Jean Coombes

Activities Coordinator

Our enthusiastic Activities Co-ordinator is always busy filling most days with a wide range of things to do, see, visit and enjoy. These can range from quizzes, external entertainers, one to one sessions, or themed days, things are always changing and fun with our activities team.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 0208 003 1782

New care enquiry phone lines are open 8am - 8pm

All other calls 0208 420 7337

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Wilsmere Drive Harrow Weald HA3 6UB Get directions