Reviews for Westwood House Care Home

My mother Enid is currently staying at this home and as a family unit and myself we are very happy with the progress she has shown. She is 91 years old

The management team and staff across the board are extremely supportive and helpful.

I would recommend this home to anyone who is interested in placing a family member here.

My mother is comfortable and happy.
The staff are very friendly and respectful.

10 out of 10 to you guys
Thank you so much
Kind regards
Denise

The staff are very passionate and helpful,,, the place is very clean,,, best service you can get ,,,

"My mum has been in Westwood sicne Dec 24 and she has always been well looked after and eat well and there are lots of staff around HEr room is always clean and there are a lot of activities during the week Overall I am very happy with her care and the staff are so kind"

Visited my aunt today and was really pleased with what I saw. The home was clean and tidy, and everyone seemed happy and well looked after.

The staff were very friendly and welcoming from the moment we arrived. A special mention to Nicki on reception, who was great. She was warm, helpful, and made us feel welcome as soon as we came in.

My aunt seems settled and enjoys the food, which she says is very good. It was reassuring to see her doing so well. Thank you to all the staff for looking after her.

"Very well run. Staff at all levels understand the Westwood House Care Home ethos and their roles and responsibilities, when residents with wide-ranging disabilities, physical or neurological, are dealt with with patience, calmness, and warmth. Impressive & a varied programme of activities, often engaging outside organisations and an inventive and dedicated in-house staff provide interest from and include residents. The nurses and medical care they provide are first rate. A GP visits weekly, and coordination with therapists is excellent. Safety and security are ensured by the vigilance of all staff. Meals are healthy and varied. Senior staff deal quickly with any issues quickly. Very highly recommended."

"I recently visited my dad's old friend who lives in the care home. She has been living there for 3 months. The home was very welcoming, the staff were very friendly and the home was very clean. Our family friend appears happy and enjoys the activities with the activities lady Liz. There are lovely food and cakes available."

"This is an excellent care home, The building is modern and clean with a spacious, airy feel to it, good facilities and a nice garden. The staff are first class (the nursing staff in particular) and have treated my friend with kindness and compassion. Her needs are sometimes unusual and yet they bend over backwards to try to make her comfortable, nothing is too much trouble. I highly recommend Westwood House."

Joanne (Admin) really nice lady, always very helpful and polite, hope to deal with again any time in the future.

I heard about your excellent service today and I decided to browse about Westwood care home

My partner David has advanced dementia and having cared for him at home with help it became too much last summer .He has settled well into Westwood House which is spotlessly clean and bright and he is well cared for and I am always made very welcome when I visit .The difficulty with David s disease is no two days are the same but the nursing staff are constantly looking at ways to improve care and ensure David s dignity .

"Always a warm welcome and warm atmosphere. Staff are friendly and professional. Barchester Westwood House is clean modern and well maintained by Suresh. Carers provide pesonlized care to a high level. Reception, the main office and Yanique run a tight ship. Not forgetting Liz and Shelia who are always on hand to entertain the residents"

Our family couldn’t be more grateful for the care and warmth at Westwood House. From the moment we walked in, it didn’t feel like just a care home — it felt like a real home full of kindness and comfort. The staff are genuinely caring and always ready with a smile, helping every resident feel valued and respected. The setting is warm and welcoming, with communal areas that feel bright and friendly, and there’s a real sense of community here. Friends and relatives are always made to feel welcome, and residents seem happy and at ease in the surroundings. My neighbour is happy here.

My relative has received excellent care at Westwood House. The staff are kind, attentive, and always willing to help. The home is clean, meals are good, and there’s a real sense of warmth. I feel at ease knowing they’re in safe hands.

Westwood Care and Nursing Home in London is truly a warm and caring place. From the moment you walk in, you're greeted with kindness and a genuine smile. The manager, in particular, offers an exceptionally warm reception—welcoming families with compassion, listening with patience, and making everyone feel instantly at ease. Their hands-on approach and clear dedication to both residents and staff create a positive and supportive atmosphere throughout the home. It’s a place where you feel your loved one is in safe, caring hands. Highly commendable.

Westwood Care Home provides excellent care in a warm and welcoming environment. The staff are kind, attentive, and truly go the extra mile for residents. The facilities are clean and comfortable, and there’s a real sense of community. Highly recommended for anyone looking for quality, compassionate care.

I recently visited Westwood House and was warmly welcomed by the cheerful and friendly staff. The home itself is lovely, with a warm and inviting atmosphere. The residents appeared well cared for, and the management team is truly outstanding.

"Barchester Westwood House Team excel in making there environment feel not only safe and secure but a very much loved and welcoming environment for all the residents. Simple examples I have noticed this month are the care and attention to the dining room, tables always immaculately set with table linen, flowers & menus and even during recent kitchen upgrades excellent food that residents come together to enjoy. The entertainment team and front of house ensure fun days and no important date passes without acknowledgment. As one would expect personal and medical care is excellent. It is with great comfort that I entrust them with the care of my mum."