Catherine is the Deputy Manager and knows this home very well as does Rogelio, our Senior Staff Nurse. Between them they ensure that all of our staff are supported and ensure that we provide a good level of care to all residents who live here.
Meet the team
Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:
Stella Bernatek
General Manager
Welcome to Westwood House. My name is Stella Bernatek and I am the General Manager here.
I trained as a Registered Nurse in the eighties and have had approximately 13 years NHS experience before entering the private care home sector.I am passionate about providing a good standard of care for elderly residents and have had 6 years as Registered Manager in the London Borough of Sutton.I led the team in achieving GSF status and we provided nursing for residents with Dementia,Challenging Behaviour,and palliative care.
I am very proud to be working with a great team. As a team we all strive to provide the best standard of care for our residents. Training is of great importance to us all and staff are able to access lots of training internally and externally. We were all very pleased with our CQC Inspection in May which awarded us a GOOD rating.
We like this home to have a friendly 'home from home' atmosphere and we welcome all visitors. We care for 43 residents in total, 20 with nursing needs who live on the ground floor and 23 residents on our Memory Lane Community on the first floor.
Catherine Decano
Deputy Manager
Lucy Sankey
Care Practitioner
My name is Lucy and I am a qualified Care Practitioner here at Westwood House. This is a fairly new role within Barchester and I now work alongside the Registered Nurses supporting them in their role. I work four nights per week and support the Night Nurses by administering medications and assisting with care planning and documentation.
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Eve Parsons
Activities Coordinator
Eve is our Activities Coordinator who plans and provides the activities for the residents. We hold regular resident meetings and take on board all comments and suggestions. We will be planning some trips over the coming months and will keep you all up-to-date with our events.
Nicola Deegan
Receptionist/Administrative Assistant
Hi, my name is Nicola, and I am the Receptionist/Administrative Assistant here at Westwood House.
Dalton Baxter
Head Chef
Our Head Chef here at Westwood House is Dalton Baxter, who manages our catering team. Vincent Mascarell is the Second Chef and Charlene & Amanda are the Kitchen Assistants
Suresh Deonandan
Maintenance Manager
Suresh is the Maintenance Manager who is responsible for all safety aspects within the home and ensures that we all live and work in a safe environment.
John Dunsmore
Resident Ambassador
John has lived with us at Westwood House since 2006 and, in 2017, he accepted the post of Resident Ambassador within the home. John fulfills this role by attending our monthly resident forums and also speaking on behalf of those residents who may not be able to attend. John is very active in this role and he does also get involved in some of our interviews with prospective staff. John also takes on the responsibility of ensuring our menus are on show over the weekends.
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Dorothy Dykes
Administrator
Dorothy is the Administrator for Westwood. She has been with Barchester for over 10 years and is responsible for fees and finances within the home.
Robert Dykes
Hospitality
Robert is our Host. He assists the residents by providing the refreshments and also welcomes everybody to the home with a cheery greeting and a cup of tea or coffee!
