Meet the team
Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:
Welcome to Westwood House. My name is Stella Bernatek and I am the General Manager here.
I trained as a Registered Nurse in the eighties and have had approximately 13 years NHS experience before entering the private care home sector.I am passionate about providing a good standard of care for elderly residents and have had 6 years as Registered Manager in the London Borough of Sutton.I led the team in achieving GSF status and we provided nursing for residents with Dementia,Challenging Behaviour,and palliative care.
I am very proud to be working with a great team. As a team we all strive to provide the best standard of care for our residents. Training is of great importance to us all and staff are able to access lots of training internally and externally. We were all very pleased with our CQC Inspection in May which awarded us a GOOD rating.
We like this home to have a friendly 'home from home' atmosphere and we welcome all visitors. We care for 43 residents in total, 20 with nursing needs who live on the ground floor and 23 residents on our Memory Lane Community on the first floor.
Catherine is the Deputy Manager and knows this home very well as does Rogelio, our Senior Staff Nurse. Between them they ensure that all of our staff are supported and ensure that we provide a good level of care to all residents who live here.
Ishika is one of the three Care Practitioners that work at Westwood House.
Tatyana qualified as a Care Practitioner in 2018 at Westwood House and is really enjoying her new role within the home.
My name is Lucy and I am a qualified Care Practitioner here at Westwood House. This is a fairly new role within Barchester and I now work alongside the Registered Nurses supporting them in their role. I work four nights per week and support the Night Nurses by administering medications and assisting with care planning and documentation.
Hi, my name is Nicola, and I am the Receptionist/Administrative Assistant here at Westwood House.
Known as 'Roger', he has been at Woodside House since 2004 and works alongside the General Manager and Deputy Manager to ensure that we deliver the highest standards of care we can.
Rebecca joined us in 2019, and works primarily on our Memory Lane community. She is currently leading us foward with the 10-60-06 enhance dementia care training programme.
Our head chef is Dalton Baxter, who manages our catering team. Raj Thonipadan is the second chef and Charlene & Sue are our kitchen assistants. They all work very hard together to deliver a high standard of food to residents. Please feel free to come in to try our food!
Hi, my name is Rajan, and I am the second chef here at Westwood House.
Carla is our Head Housekeeper, and leads the team at Westwood House to maintain a clean and tidy home.
Suresh is the Maintenance Manager who is responsible for all safety aspects within the home and ensures that we all live and work in a safe environment.
John has lived with us at Westwood House since 2006 and, in 2017, he accepted the post of Resident Ambassador within the home. John fulfills this role by attending our monthly resident forums and also speaking on behalf of those residents who may not be able to attend. John is very active in this role and he does also get involved in some of our interviews with prospective staff. John also takes on the responsibility of ensuring our menus are on show over the weekends.
Robert is our Host. He assists the residents by providing the refreshments and also welcomes everybody to the home with a cheery greeting and a cup of tea or coffee!
What happens now?
Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.
New care enquiry phone lines are open 8am - 8pm
020 3811 1326
All other calls