Westwood House Care Home

9 Westwood Hill,



SE26 6BQ

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Care enquiries 020 3811 1326
New care enquiry phone lines are open 8am - 8pm
All other calls 020 8776 7065

Westwood House Care Home in Sydenham

Westwood House is a purpose built care home located in the residential area of Upper Sydenham on Westwood Hill. We provide 24-hour nursing care alongside expert care for those, from the age of 40, who are chronically sick. People living with dementia are cared for on our dedicated Memory Lane Community. We also offer respite and palliative care. Our staff team are always happy to help and provide a good standard of care. We have our own visiting GP from a local practice who visits us on a weekly basis.

Activities are an important part of our approach to care and support and include baking, gardening, arts and crafts and frequent outings. We are also able to offer complementary therapies to interested residents. We are also able to offer physiotherapy on a private basis on request.

We pride ourselves in giving a warm welcome to every one of our visitors and think you'll find we are  suited to meet your needs now and in the future.

Why not come along to see for yourself? If you would like to come and meet the team please do contact me and I will arrange a convenient time.

Types of care

Westwood House provides person-centred nursing care on the ground floor and residential care for those living with dementia in our Memory Lane community on the first floor. We understand that each resident has individual needs that we need to tailor our care to, so our services are designed to provide the very best for each of them, based on their personal requirements. We also aim to help them maintain as much independence as possible in their daily lives. In our latest CQC inspection we received a ‘Good’ outcome.

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Nursing Care

Residential Care

Dementia Care

Respite / Short Stay

Services for Under 65


  • Wi-fi available
  • Step-free access
  • Hairdressing salon
  • Night bite menu


  • Access to kitchen facilities
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training


  • Electric profiling bed
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Room with garden views

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.

Stella Bernatek

General Manager

Welcome to Westwood House. My name is Stella Bernatek and I am the General Manager here.

I trained as a Registered Nurse in the eighties and have had approximately 13 years NHS experience before entering the private care home sector.I am passionate about providing a good standard of care for elderly residents and have had 6 years as Registered Manager in the London Borough of Sutton.I led the team in achieving GSF status and we provided nursing for residents with Dementia,Challenging Behaviour,and palliative care.

I am very proud to be working with a great team. As a team we all strive to provide the best standard of care for our residents. Training is of great importance to us all and staff are able to access lots of training internally and externally. We were all very pleased with our CQC Inspection in May which awarded us a GOOD rating.

We like this home to have a friendly 'home from home' atmosphere and we welcome all visitors. We care for 43 residents in total, 20 with nursing needs who live on the ground floor and 23 residents on our Memory Lane Community on the first floor.

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Westwood House Care Home in Sydenham

Catherine Decano

Deputy Manager

Catherine is the Deputy Manager and knows this home very well as does Rogelio, our Senior Staff Nurse. Between them they ensure that all of our staff are supported and ensure that we provide a good level of care to all residents who live here.

Westwood House Care Home in Sydenham

Ishika Mills

Care Practitioner

Ishika is one of the three Care Practitioners that work at Westwood House.

Westwood House Care Home in Sydenham

Tatyana Dimitrova

Care Practitioner

Tatyana qualified as a Care Practitioner in 2018 at Westwood House and is really enjoying her new role within the home.

Westwood House Care Home in Sydenham

Dorothy Dykes


Dorothy is the Administrator for Westwood. She has been with Barchester for over 10 years and is responsible for fees and finances within the home.

Westwood House Care Home in Sydenham

Lucy Sankey

Care Practitioner

My name is Lucy and I am a qualified Care Practitioner here at Westwood House. This is a fairly new role within Barchester and I now work alongside the Registered Nurses supporting them in their role. I work four nights per week and support the Night Nurses by administering medications and assisting with care planning and documentation.

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Westwood House Care Home in Sydenham

Eve Parsons

Activities Coordinator

Eve is our Activities Coordinator who plans and provides the activities for the residents. We hold regular resident meetings and take on board all comments and suggestions. We will be planning some trips over the coming months and will keep you all up-to-date with our events.

Westwood House Care Home in Sydenham

Nicola Deegan

Receptionist/Administrative Assistant

Hi, my name is Nicola, and I am the Receptionist/Administrative Assistant here at Westwood House.

Westwood House Care Home in Sydenham

Rogelio Laccay


Known as 'Roger', he has been at Woodside House since 2004 and works alongside the General Manager and Deputy Manager to ensure that we deliver the highest standards of care we can.

Westwood House Care Home in Sydenham

Dalton Baxter

Head Chef

Our Head Chef here at Westwood House is Dalton Baxter, who manages our catering team. Vincent Mascarell is the Second Chef and Charlene & Amanda are the Kitchen Assistants

Westwood House Care Home in Sydenham

Suresh Deonandan

Maintenance Manager

Suresh is the Maintenance Manager who is responsible for all safety aspects within the home and ensures that we all live and work in a safe environment.

Westwood House Care Home in Sydenham

Robert Dykes


Robert is our Host. He assists the residents by providing the refreshments and also welcomes everybody to the home with a cheery greeting and a cup of tea or coffee!

Westwood House Care Home in Sydenham

John Dunsmore

Resident Ambassador

John has lived with us at Westwood House since 2006 and, in 2017, he accepted the post of Resident Ambassador within the home. John fulfills this role by attending our monthly resident forums and also speaking on behalf of those residents who may not be able to attend. John is very active in this role and he does also get involved in some of our interviews with prospective staff. John also takes on the responsibility of ensuring our menus are on show over the weekends.

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Life at Westwood House Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & events


Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilties

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What people say about us

Westwood House Care Home

CQC Overall rating


02 March 2019

See the report

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020 3811 1326Care Enquiries
020 8776 7065 All other calls

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Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

020 3811 1326

All other calls

020 8776 7065

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