Reviews for Westvale House Care Home

"Just want to thank all the members of staff from management to carers, activities team, kitchen staff etc for all the help that they have given mum during her stay at Westvale. They have been very supportive and helpful when things have got difficult for us and tried to guide us with the best way forward. Nurses have also given us support with what are mum is experiencing. through her life physically and mentally Even thoguh mum is receiving respite we don't feel like we are being pressured or rushed to make any final decisions."

"I can not thank the team at Westvale House enough, my mum is bed bound but this does not prevent them from including her in the fun and entertainment. But also, it is the care they give. My mum recently had a bizarre episode when - for no reason - her blood sugar suddenly dropped to a dangerous 1.2, but your team were there in the middle of the night, discovered what was happening and got her the medical attention and assistance needed to bring her back and literally save her life. By the time I saw her the next day, she was glowing, telling us of her "adventure" and how "pampered" she felt from the care she was being given - thank you, thank you all. Just thank you."

"Overall, I am happy with the level of care that mum receives here. All the carers are really lovely and treat mum very well. I have no complaints at all concerning mum's treatment. The only slight criticism is that I think the activities could be improved."

"Westvale always do their best to care for and keep their charges entertained. Most of the staff go above and beyond to care for the residents. Carers try very hard, kitchen staff are excellent always. Westvale is now under new management and seems approachable and more than capable of improving the day to day running quickly. Nurses always courteous and helpful."

"My Dad is in Westvale and he is happy with the care he is receiving. Most of the staff at the home are friendly and caring and willing to help."

"Pleasant staff and friendly atmosphere, very welcoming."

"This is a very caring home and they try their best to accommodate the needs of my dad. At the time of review there is a lot of new staff which is goof as they have been short staffed, but it does take time for new staff to settle into their roles and get to know the residents well. All staff are very welcoming to visitors of residents. Activities for residents could be better at the moment."

Lovely and welcoming staff. Very well looked after residents. We felt very happy Visiting them all

"Barchester Westvale House Care Home is a purpose-built, friendly care home which is extremely clean. The care staff are amazing and go above and beyond to ensure that all residents are cared for in a warm and friendly environment. Residents are offered a variety of home-cooked, nutritious, tasty dishes from the daily menu. Hospitality offers a variety of daily activities to keep residents minds active. You can visit a resident any time, day/night, always greeted with a smile. Nothing is too much trouble for the staff. Westvale feels like a home from home which makes such a difference. I have had a few niggles along the way but these have been addressed and resolved quickly. My dad's en-suite room is extremely comfortable, bright and airy. Relatives decided to set up a gardening club, residents join in helping us make the grounds look lovely during the summer months. We are like one large family, all helping each other which creates a lovely atmosphere."

"A nice and comfortable place, residents well looked after, visitors made very welcome, carers looking after residents, never find it too much trouble."

I can’t thank Westvale and all its wonderful staff enough for the amazing love and care that they show my sister. I can rest in the knowledge that she is looked after with such dignity and all the staff embrace my sisters great sense of humour.
I would highly recommend Westvale if you are thinking of finding a home for your loved ones.
Many Thanks!

I'm an Independent Therapist so I tour round many Nursing Homes in the North West..Westvale in Warrington does impress me from the friendliness and care of the staff...to the welcoming cup of coffee....Phil Moore Occupational Therapist..The Care Team.

"I had a good experience from this care home and staff are nice. It's in a wonderful location and the home looks great, tidy, well-organised. Expect more parking space in future. I will recommend my friends and share my experience about this home."

"After a lengthy hospital stay, we were so pleased that my dad was able to gain a place at Barchester Westvale House Care Home. He moved in within two days of being offered a place and the staff have been amazing, getting to know him and taking care of him. Nothing seems like too much trouble for the kind and friendly staff and management. Although his appetite is not what it once was, he is enjoying the food and his room is light and airy. We are very pleased with the care shown so far. Thank you."

"So very grateful to have found such a lovely, welcoming home for my dad to have regular respite stays. Upon my first viewing, I knew this was the right place for us. My dad's en-suite bedroom was so comfortable, bright and airy. Every time I rang him during his stay he was always upbeat and full of praise for all staff members. He would complement the food he'd had and said how well he had slept. I can't thank everyone enough for making my dad's stay perfect for him. My dad is booked to stay again while I go on holiday in October and both of us are so pleased that he is able to go back there. Many thanks to all."

"My sister moved into Barchester Westvale House Care Home in January this year after her care home was closed down. It was a really stressful time for us, as a family, as the closure was very sudden and we didn't have long to find a suitable home for her needs. From the onset, the manager at Westvale was truly amazing. She did everything in her power to reassure us, as a family, that they could cater for my sister, that she would be well cared for and that Westvale was the right home for her. The manager took away all the worries that we had, she listened to our many questions and queries and answered each one in a caring and professional manner. I cannot thank her enough for what she has done for my sister and us, as a family, since my sister moved there in January. All the staff at Westvale are really lovely and have made my sister feel right at home from the start. I am so glad we chose Westvale for my sister."

"Our mum was admitted to Westvale House Care Home in December. It was Mum's, myself and my sibling's dread for Mum to be sent to a care home. On the day Mum arrived there she was really confused and very upset as was I. One member of staff in particular sat me down and she was really empathetic and listened to what I had to say and she comforted me. At the end of our conversation I felt reasurred that Mum was in the right place. We can visit Mum any time of the day or night. Mum seems to have settled really well. We can't give enough credit to all the staff who work there. The chef cooks amazing food for the residents. On arrival to Westvale you're greeted with refreshments. There's always a selection of beautiful homemade cakes. One member of staff in particular is a credit to Westvale. She also keeps the residents entertained. There are always lots of activities to keep their minds active. Thank you to all at Westvale for caring for our mum. I wouldn't hesitate recommending anybody to send their loved ones to Westvale."