Meet the team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Care homes and elderly care from Barchester Healthcare

Paul Middleton

General Manager

Welcome to the Westergate House website, my name is Paul and I am the General Manager here.

I have over 25 years experience within the healthcare profession, working in the NHS, prior to moving to the private healthcare sector in 1996. Having joined Barchester Healthcare in 2005, I have been the General Manager here at Westergate House for over five years. During this time we have built a strong team that continually strives for excellence and to improve the service we offer to our residents. The quality of the delivery of person centred care is paramount in my philosophy to create a home where I would be happy to be a resident. I feel passionately about Westergate and together with my team, we are committed to making a difference for our residents, supporting individuals in everyday successes.

We never lose sight of the fact that residents don’t live in our work place - we work in their home!

Care homes and elderly care from Barchester Healthcare

Tracey White

Deputy Manager

My name is Tracey and I have been with Barchester since 2012. Having started as an RGN at Westergate House, I am now the Clinical Deputy Manager of the home.

My role involves leading and supporting our dedicated team of nurses with the provision of excellent quality care to those living at the home. I also assist the General Manager with all other aspects of managing the home.

As a nurse and a manager, I believe that professionalism, kindness and integrity are central to who I am and are also embedded into everything we do here at Westergate.

I am passionate about being able to provide a personalised, caring service to those we support, in order to enhance every aspect of their daily lives.

I love working here at Westergate House – there is never a boring moment! I feel proud to be part of a team that provides a warm, professional service in a caring, comfortable and friendly environment.

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Care homes and elderly care from Barchester Healthcare

Paula Jurj

Head of Nursing Community

My name is Paula and I am the Head of the Frail Elderly Community here at Westergate House. I am a highly skilled General Nurse and my role is to ensure the health, safety and well being of residents and their families and respect residents as individuals in an environment that feels safe and homely. I offer guidance to my team of Nurses, Senior Carers and Carers and always try to maintain a friendly environment. I am responsible for delivering high standards of care by liaising with external professionals, whilst respecting residents' dignity, privacy and wishes. The best thing about Westergate House is that it provides a friendly, welcoming place where resident's, families, visitors and staff feel at home.

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Care homes and elderly care from Barchester Healthcare

Bernice Jenkins

Head of Memory Lane Communities

My name is Bernice and I am the Head of the Memory Lane Communities here at Westergate House. I have been at Westergate House for over 15 years and a Registered Mental Nurse for 32 years. I have a dedicated team of Nurses and Carers and I share my knowledge and experience with them to enhance the well-being of the residents and to make everyday enjoyable. Westergate House is my home and I could never imagine working anywhere else. I have always wanted to be a nurse and to make a difference, to be part of residents' lives to make them feel safe, happy and secure.

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Care homes and elderly care from Barchester Healthcare

Philomena Woods

Head of Activities

Hi, my name is Philomena, and I am Head of Activities here at Westergate House. Professionally, I am from a police background, however, when I relocated to West Sussex with my family in 2012, I joined the healthcare sector. Working in a care home environment lead to a great opportunity to lead the activities department, where I realised I had found my passion.

Here at Westergate, we are flexible and responsive to residents’ individual lifestyle choices, and we love finding creative ways to enable people to live as full a life as possible. Alicja, Lucia and I, as the activities team, passionately believe that fun and laughter are a key ingredient to enjoying a happy home life, and nothing pleases us more than to see a smile on residents' faces.

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Care homes and elderly care from Barchester Healthcare

Marc & Konnie

Chef Team

Marc, our Head Chef, together with Konnie, our Second Chef, and their team, prepare menus that comprise fresh, seasonal ingredients so that every meal is not only nutritious, but also looks great and tastes delicious. A carefully balanced choice of menus further supports residents' well-being.

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Care homes and elderly care from Barchester Healthcare

Emma Pearson

Head of Housekeeping and Laundry

As Head of Housekeeping, here at Westergate House, I am responsible for leading a team of enthusiastic housekeepers. With over twenty years’ experience in the Hotel Hospitality Industry, I am now enjoying bringing my knowledge and skills to my current role; ensuring a clean, comfortable homely environment is maintained at all times. When not working I have a passion for interior design and enjoy garden design.

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Care homes and elderly care from Barchester Healthcare

Chris & Justin

Maintenance Team

Chris and Justin manage the upkeep of Westergate House. The main house is over 200 years old and, to keep it looking beautiful, inside and out, Chris and Justin work as the perfect team. With many years of experience between them, they ensure the maintenance of the building is tip-top and that everything runs smoothly and efficiently. No task fazes the boys; they have effective teamwork and heart-warming humour, that sees the jobs being done competently and with a smile.

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Care homes and elderly care from Barchester Healthcare

Joan, Vanessa and Eileen

Administrator Team

Together the girls have over 20 years service at Westergate. Joan heads up the team, welcoming you into the home and they are always happy to offer assistance and support.

Care homes and elderly care from Barchester Healthcare

Meet the Team

Meet some of the team! Feelings-based care is seen as the key to making individual lives better. All our staff have the heart and a real desire to connect with and reach people, making life happen in our communities.

Care homes and elderly care from Barchester Healthcare


Pet Dog

Meet Jet, one of our four-legged residents. Jet is a rescue dog from Portsmouth Dog Rescue who knows Westergate as her home. She resides here along with some of the other residents’ pets.

What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

New care enquiries 01243 717 162

New care enquiry phone lines are open 8am - 8pm

All other calls 01243 544 744

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