Meet the Westergate House Care Home team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Paul Middleton

Paul Middleton-Russell

General Manager

Welcome to the Westergate House website, my name is Paul and I am the General Manager here.

I have over 25 years experience within the healthcare profession, working in the NHS, prior to moving to the private healthcare sector in 1996. Having joined Barchester Healthcare in 2005, I have been the General Manager here at Westergate House for many years. During this time we have built a strong team that continually strives for excellence and to improve the service we offer to our residents.

The quality of the delivery of person centred care is paramount in my philosophy to create a home where I would be happy to be a resident. I feel passionately about Westergate and together with my team, we are committed to making a difference for our residents, supporting individuals in everyday successes.

We have our own set of values: ‘to promote an inclusive, diverse culture where our residents are known and respected as individuals; to cultivate a thriving, happy environment where individuals feel safe to enjoy everyday life, both within the home and as part of our wider community.’

We never lose sight of the fact that residents don’t live in our work place - we work in their home!

Maddie Murtagh

Deputy Manager

I have worked for Barchester Healthcare since 2016, and I am delighted to be working as Deputy Manager at Westergate House. 

I have gained considerable experience throughout my career. I qualified as a Registered Nurse in 2004 and gained extensive knowledge and skills through time spent working for the NHS. 

I worked in Accident & Emergency, Haematology and Oncology. Throughout the time spent working in hospitals, I developed an interest in working with the elderly and those with physical and/or mental impairments to meet long-term care needs, improve quality of life and maintain independence for as long as possible. 

It was with this passion that I commenced a career within the community setting. I consider myself warm, affectionate and empathetic. I care deeply about our residents and our staff and make sure that everyone is well-cared for and all our responsibilities are met. 

I manage a team of fifteen nurses, a mixture of registered general nurses and registered mental nurses, and oversee the development of clinical skills and competencies. as well as ensuring effective teamwork. 

No day is dull! I believe a sense of humour is vital as is needed to rally the troops, regardless of how busy the day turns out to be. 

I am thrilled to be working at Westergate House; our team is second to none.

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Bernice Jenkins

Bernice Jenkins, RMN

Head of Memory Lane Communities

My name is Bernice and I am the Head of the Memory Lane Communities here at Westergate House.

I have been at Westergate House for over 15 years and a Registered Mental Nurse for 32 years. I have a dedicated team and I share my knowledge and experience with them to enhance the well-being of the residents and to make every day enjoyable. Westergate House is my home and I could never imagine working anywhere else. I have always wanted to be a nurse and to make a difference, to be part of residents' lives to make them feel safe, happy and secure.

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Care Team

Carers

A big hello from the Westergate care team!

As individuals, we are a diverse mix of people from various backgrounds, with a range of expertise in the care industry. We vary in skills, life experience, personality, age, culture and gender, and we believe that this equips us to consider and respect the individual differences and preferences of our residents also.

As a team, we are dynamic! Together, we support our residents in delivering quality care in a sensitive and thoughtful manner. We also remember that there are multiple opportunities in the day for some fun and laughter, providing a happy environment, where residents feel safe to enjoy everyday life.

Together, we make a committed and professional team, providing person-centred care and companionship. We feel privileged to really know our residents and their families, who are at the heart of everything we do.

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Kay Vevers

Activities Coordinator

Hi, my name is Kay and I am one of the Activities Coordinators here at Westergate House.

I have worked in the care setting for over 30 years. I started as a healthcare assistant and then progressed to Senior Carer and Team Leader. After twenty years of enjoying all aspects of the role, I was encouraged to train as an Activities Coordinator and gained a NAPA qualification. This then lead me to be promoted to Activities Team Leader a year before joining Westergate House.

I find activities to be an exciting job role. I love learning about the residents life history and planning activities to suit all the residents' different needs.

On a personal note, I love music and singing and reading about Tudor history. My claim to fame is, when I was when at school. I was chosen as part of the cast of ‘Carmen’ and I sang as understudy at the Royal Opera House in Covent Garden. The cast was then invited on to Blue Peter to sing our song. This was quite an experience for a 14 year old, and I have loved music and singing ever since, and use every opportunity to bring music and singing into the weekly programme while still including a full variety of meaningful activities.   

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Chris Gray Grana Priego

Head Chef

I live locally to Chichester and I joined the team at Westergate House as Head Chef in 2021. I qualified as a chef in 1992 and served in the Royal Navy for 24 years, both in service and as a head chef. After leaving the Navy, I had an amazing experience of being able to take part in ‘MasterChef: The Professionals’ and reached the quarter finals.

I have also cooked for several members of the Royal Family, including the Queen, Prince Philip on his 90th birthday and the Countess of Wessex.

My role is to provide a nutritionally balanced diet to our residents, with the odd sneaky treat thrown in. I enjoy planning menus catered around the residents’ favourite dishes, as well as trialling new and exciting dishes from around the world. I source and use fresh ingredients to prepare delicious, nutritionally balanced meals throughout the day for the various needs of the residents in our care.

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Konnie

Second Chef

My name is Konnie and I am the Second Chef here at Westergate House.

As Second Chef, I get to assist Eric in all areas of catering that we offer here at Westergate.

I came to the UK from Thailand in 2006 and studied catering at a local college in order to train to be a chef.

Since then, I have worked in a variety of restaurants and cafes prior to working as part of the team at Westergate.

The thing I love about working for Barchester is that the food service we provide really makes a difference to the residents' lives – we strive to ensure that they enjoy every part of their dining experience! I also enjoy using my experience in Asian cuisine to inspire different flavours and dishes, which are well received!

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Angela

Head of Housekeeping

My name is Angela and I am the Head of Housekeeping here at Westergate House.

I have had many years’ experience in the hospitality sector, having been Head Housekeeper in a number of settings, including hotels and a local children’s hospices.

Here at Westergate, I lead a team of housekeeping and laundry staff to ensure that high levels of cleanliness are maintained throughout the home. During our working day, we get to interact with our residents to ensure we are meeting their requirements, and enjoy a natter with them. It never fails to bring a smile to my face – and hopefully theirs too!

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Joan, Vanessa and Eileen

Joan, Vanessa and Eileen

Administrator Team

Together the girls have over 20 years service at Westergate. Joan heads up the team, welcoming you into the home and they are always happy to offer assistance and support.

Life at our homes booklet

Read our brochure ‘Life in our home. Providing care through coronavirus’ for more information on how we’re here to help you and your loved one.

Read brochure

Food & Nutrition

Food and nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

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Activities & Events

Activities

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

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Care & Facilities

Care and facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

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What happens now?

Are you ready to discuss your individual care requirements? Pick up the phone and talk to us, book a visit to our care home or come and take a look around our facilities.

Care enquiries

New care enquiry phone lines are open 8am - 8pm

01243 717 162

All other calls

01243 544 744

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what’s included in our contract. Please click the links below to find out more about our fees and contract.

Useful downloads

Here to help you make the right decision about your care requirements.

Care Home and Company Awards